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Hotels near Palm Beach Intl Airport

Hotels near Palm Beach Intl Airport

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Palm Beach Intl (PBI) - West Palm Beach, FL, United States
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Best hotels near Palm Beach Intl Airport

Cleanliness
9.7
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.5 Excellent
Based on 107 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.9
Comfort
9.3
Location
9.5
Services
9.8
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.7
Location
9.0
Services
9.5
Staff
9.7
Cleanliness
9.4
Comfort
10.0
Location
9.4
Services
9.4
Staff
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.5
Services
9.2
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.3
Staff
9.5

Excellent 10.0
Pros: Location. Ambiance. This is a lovely place that you should definitely try. Well worth it
Cons: Nothing
Excellent 9.0
Pros: Very nice staff, beautiful decoration and great location.
Cons: The water in the bathtub didn’t flush very well so I asked them to try abs fix it and they did but it still had a little problem. I was there only for 2 nights so that wasn’t a big of a deal. Place was beautiful and with a good location - minutes by car to downtown.
Excellent 10.0
Pros: the most beautiful pool area and really friendly staff. stong wifi allows those who need to work take video calls.
Cons: wouldnt change a thing!
Excellent 9.0
Pros: This is a unique place with a boutique like atmosphere. Very conveniently located. Clean and well maintained.
Cons: Haven't noticed anything that would need improvement.
Excellent 9.0
Pros: No breakfast because of covid. Facility is located in an interesting historic part of the city. It felt very European. Quite comfortable, quiet, restful. Pool is just steps from room and very tropical surroundings. Small but helpful staff.
Cons: No breakfast. Wish it were a bit closer to some of the better beaches.
Excellent 8.0
Pros: Location was great!!!
Cons: Really thought breakfast was included would wish it had been
Excellent 10.0
Pros: Incredible B and B house, even better people, breakfast, free mangoes! Amazing and tension- draining pool, gorgeous room and cottage. We were overwhelmed. Jan and her partners knowledge, helpfulness and really inspirational outlook will assist you in any endeavor, business or pleasure!
Cons: I cannot think of a single thing!
Excellent 10.0
Pros: The grounds are so lovely with beautiful and well manicured landscaping. You'll find orchids and bougainvilleas throughout the premises. The rooms are quaint and each room has a balcony/terrace. The parking is easy on Lake avenue. The breakfast was delicious and very convenient.
Grandview Gardens - West Palm Beach
Rated #1
9.5
Excellent 9.5
Based on 107 reviews
Details
Reviews
C$ 310

Cleanliness
9.9
Comfort
9.7
Location
9.6
Services
9.7
Staff
9.8
Overall 9.6 Excellent
Based on 58 reviews
Cleanliness
9.9
Comfort
9.7
Location
9.6
Services
9.7
Staff
9.8
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
9.8
Location
9.7
Services
9.8
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
9.6
Cleanliness
9.9
Comfort
9.7
Location
9.4
Services
9.7
Staff
9.9
Cleanliness
10.0
Comfort
9.5
Location
9.5
Services
9.7
Staff
9.8

Excellent 10.0
Pros: The location is very convenient. The check-in was easy and efficient. The apartment was well equipped and vey clean. I would recommend that anyone stay here.
Cons: Nothing.
Excellent 10.0
Pros: The apartment was very clean and comfortable. Staff was helpful.
Excellent 8.0
Pros: Excellent location in a quiet neighborhood. It was easy walking distance to the convention center. There was a coffee maker with coffee, creamer available as well as some bottled water and snacks included.
Cons: We happen to be there during a cold period. The only heat was a very small portable heater we used in the bathroom. It helped in the bedroom as well. Although there were cooking pans, some cooking oil/spray would have been very useful.
Good 7.5
Pros: It was close to amenities. Area was quite pretty.
Cons: Did'nt get a good sleep seemed to be under flight path from west palm beach airport.
Excellent 9.6
Pros: Location was great....close to everything. Plenty of supplies, towels, treats and menus for a bunch of great local restaurants. Super clean and comfortable....will definitely try and book again in the future.
Casa Grandview - West Palm Beach
Rated #2
9.6
Excellent 9.6
Based on 58 reviews
Details
Reviews
C$ 467

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.1
Overall 8.7 Excellent
Based on 1,011 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.1
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
9.3
Comfort
9.1
Facilities
8.4
Location
9.3
Overall
8.8
Cleanliness
9.3
Comfort
9.3
Location
9.4
Overall
10.0
Services
9.1
Cleanliness
9.4
Comfort
9.2
Facilities
9.5
Location
9.3
Overall
9.5
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.1

Excellent 10.0
Pros: The workers extremely nice!
Cons: There was no tub.
Excellent 10.0
Pros: Pool excellent and the staff vary courteous. The restaurant in site is very good also.
Cons: Probably a better selection for breakfast.
Excellent 10.0
Pros: Cleanliness
Cons: At first I didn't get the room I made the reservation for....had to go back down to front desk and ask for correct room
Excellent 9.0
Pros: EXCEED MY EXPECTATIONS, ALL AREAS CLEAN, SPACIOUS ROOM, VERY GOOD SERVICE, BEAUTIFUL POOL AND AROUND AREAS, YOU CAN WALK AND FIND A LOT OF DISTRACTION
Poor 1.0
Pros: The pool
Cons: There people doing drugs such as cocaine openly on the pool deck. And smoking weed on the side walk at the hotel. I reported it and nothing was done. Also my refrigerator was not working during my stay in room 711 on June 3rd it was a terrible vacation.
Excellent 8.0
Pros: Location was perfect, across the street from what use to be known as “City Place” Food was good Drinks Good Pool area is an oasis
Cons: Expensive Food Weak alcoholic drinks although they were good Bed was a little lumpy Hair on the duvet Pool bar closes early
Excellent 8.0
Pros: The hotel was nice. Great location and friendly,assertive staff. We did not need to rent a car which was also a plus. There weren¿t any hidden fees that other reviews said. The pool was nice. Close to restaurants and shopping. I would def stay there agai
Cons: I didn¿t like that the housekeeping only comes every other day. BUT I¿m sure if we called and asked for the room to be cleaned they would¿ve came.
Good 6.0
Pros: The location was great it is very close to I-95. When we arrived the hotel was very clean and the staff was friendly. What we liked most about the stay was the pool/bar. It was a plus that the pool area had many umbrellas, seating and shady areas.
Cons: I did not like that there was no self parking only valet $$$. My husband parked across the street in the parking garage for $5/day. It is a 4 min walk to the hotel-not bad. Also, the beds we very hard which I was shocked due to the Hilton brand.
Excellent 10.0
Pros: The location and pool area.
Cons: Our room wasn¿t the best and we booked a suite. It was our anniversary and we wanted to do something special but the furniture had rips and stains on them :( wasn¿t good quality at all.
Okay 5.0
Pros: Lobby was nice.
Cons: Stayed 7 nights. My room was only cleaned once. I had to change rooms in order to get a clean room.
Excellent 10.0
Pros: Location and room decor. Staff was attentive and helpful and very polite.
Excellent 10.0
Pros: Pool view was amazing! Extremely polite, professional staff. Bars, restuarants, Publix within walking distance. Outstanding experience.
Cons: The second we got in a room, sewer smell from bathroom was overwhelming. I thought it'll go away after we ran water for a while... but it didnt... thankfully we were immediately moved to a different room. Great customer service.
Okay 5.0
Pros: Great location close to everything.
Cons: Carpet and furniture isn¿t Clean our sofa had a pretty large rip. Hire lobby is nice but the rooms need a deep cleaning and to be updated feels very dated and dingy.
Excellent 8.0
Pros: I liked the location and the fact that it is very popular with gursts from all over. It has a womdrtful pool and busy gym.
Cons: Housekeeping comes every two days.
Poor 1.0
Cons: Noise , loud neighbors , banging , talking loud , light walls
Excellent 10.0
Pros: Very clean!
Excellent 9.6
Excellent 8.0
Pros: Clean good service and nice drinks down stairs
Cons: Breakfast in bed I didn't see that option
Excellent 10.0
Pros: Hotel employee incredible. Give them promotions...our room was not ready at arrival due to cleaning issues. They were able to upgrade our family to a great suite as we were welcomed to enjoy the pool and store our bags these two individuals - great
Cons: Continuing the great comments.Valets were excellent Aamong others. We are teachers and have three kids they loved the  pool. hotel employee helpedd us many times over the week. Promote him too! We were blown away with your hospitality. Thank you!!!!!
Good 6.0
Pros: Clean and pleasant
Cons: $31 a day parking (not including tips for the valet) Lack of any sort of view Room was rather sparse
Excellent 9.0
Pros: The location.
Excellent 10.0
Pros: The entire staff was very warm, welcoming and went over and above to exceed your expectations.
Cons: Limited services due to COVID-19, but that was to be expected.
Good 6.0
Pros: The location it was close to downtown.
Cons: There was no microwave in the rooms. Had to share one with the public. Not sanitary this is covid-19! Had to also inform front desk 5 times for refilling hand sanitizer for the elevator. Costumer safety during covid is what you say you stand for.
Mediocre 3.0
Cons: My bathrooms were clogged up, they didn’t provide extra towels for the stay. Security was on is like if we were doing something bad when we were just walking around the corner to see the pool 30 minutes after it closed. Parking is high
Mediocre 3.0
Pros: Location was great
Cons: Shower was the worst shower every no pressure it was like a dribble. Also trying to charge 15 dollars for a box like Togo salad has to be the biggest crime ever
Okay 4.0
Pros: The Night concierge and the day concierge on my second day.
Cons: Other Hotels for the price deliver more services and amenities. The duvet was stained, a slight smell of mildew––bed and shower, no TV remote, initially–– replacement left black stains on my hand. I've had better toiletries at
Mediocre 3.0
Pros: No balcony no microwave room was no better than a 3 star hotel. Could have had a better experience elsewhere.
Cons: It's only a 3 star
Okay 4.0
Pros: THE HOTEL STAFF WAS SHORT AND TO THE POINT, THERE WAS NO ONE ELSE CHECKING IN AT THE TIME OF MY ARRIVAL. NO INFORMATION WAS GIVEN ON ANYTHING ABOUT THE HOTEL OR IT SERVICES THAT ARE OFFERED.
Cons: NO INFORMATION OFFERED ON HOTEL.... SERVICES THAT ARE POSSIBLE, OR TOLD THAT I WOULD BE CHARGED $ 34.00 FOR PARKING.I LIVED IN PALM BEACH FOR 36 YEARS AND HAVE USED MANY HOTELS THERE ...I WOULD NOT WISH TO EVER STAY AT THIS PROPERTY AGAIN.
Good 6.0
Pros: The pool .
Cons: Wasn’t aware of having to pay for parking , or the $100 hold for incidental. Dislike having to pay for breakfast.
Good 7.0
Pros: the staff
Cons: the parking was a complete scam.Once your car was parked, you could not access it. you had to go down to valet, WAIT, have them drive it around, get what you needed, hope to god you didnt forget anything, and have them drive it back.$$$$$$$$
Good 6.0
Pros: The pool was very nice
Cons: Customer service was horrible.
Okay 4.0
Pros: The location was good and the pool was nice.
Cons: Room I purchased wasn't available so I paid for a pool view room and couldn't get that until a day after check in. Room was dirty. Mold in shower. Disgusting.
Good 6.4
Excellent 10.0
Pros: Your pool was amazing expect me to be back
Good 6.0
Pros: The room size and cleanliness
Cons: The valet parking could be better waited 45 mins for the car the first day chose not to park there the other 2 days and it was expensive to park.
Good 6.0
Pros: Convenient location and up-to-date appearance.
Cons: My room's view was of the rooftop and not the city as promised.
Good 7.0
Pros: Excellent service
Cons: Hotel only had vale parking and it was $25 a night. This was not disclosed at the time of booking!
Mediocre 3.0
Cons: Our pillow cases and floor were stained. Lobby toilet was gross. We arrived at the hotel around 1am, but housekeeping still came around 9am or 10am. Room service has limited, unlisted hours. Staff not helpful in explaining hours. Expensive Super 8.
Excellent 8.0
Cons: Room wasn't replenished properly before I arrived. Tissue and additional toiletries. No floor towel for the shower.
Excellent 10.0
Pros: I left at 4 in the am and the bellman was VERY helpful. He came to collect my bags immediately and took an interest in my flight information and how I was getting to the airport.
Cons: When I arrived at the hotel, there was a line for check-in. This is nit picking but it's the only negative thing I could think of about my experience with the hotel. My check-in went smoothly and all staff members were courteous and helpful.
Poor 1.0
Pros: When we got to the bottom the fire alarm went off saying there was an emergency. It made us believe there was a terror attack.. the vallet Parker did not know what was going on and we waited on the car in the hott sun forever.
Cons: The power went out while me and my girlfriend was in the elevator. Then the staff came across the speaker saying help was on the way scaring my girlfriend to death. We managed to get out of the elevator as the computer voice was going crazy inside.
Excellent 10.0
Pros: Friendly Staff. Proximity to City Place.
Cons: Distance to beach. Expensive parking. Should have self parking service.
Excellent 10.0
Pros: Great hotel, conveniently located in the heart of downtown West Palm Beach, across the street from City Place. The service was excellent, the hotel was very clean and the outdoor pool and hot tub were really a nice way to spend a sunny afternoon.
Cons: Nothing
Okay 5.0
Pros: The hotel charged me #$300 when I was there and I still don't have that in my bank account! REALLY PISSED!!
Cons: The hotel charged me #$300 when I was there and I still don't have that in my bank account! REALLY PISSED!!
Okay 4.0
Pros: No real restaurant and no pool bar or service
Cons: Could be so much better
Poor 1.0
Pros: Ease of check in through the app.
Cons: My room smelled of sewage, and there was a very loud noise of water running in the bathroom. Which did not have a tub. The battery of the smoke alarm started chirping at 6am one morning, and 12 am the following. I was never given breakfast vouchers.
Excellent 8.0
Pros: Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place.
Cons: Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
Good 6.0
Cons: The breakfast buffet was super expensive and not worth it and I reserved a king size bed with a deluxe city view a few months in advance and they gave me a double queen with a pool view because hey sold out of kings
Poor 1.0
Pros: Room size
Cons: It's was very expensive additional charges for parking breakfast not included their store/shop was outrageously over priced a small pack of q tip $4 the pool was closed in middle of day for cleaning over priced for the time of year bottle water $7
Excellent 8.8
Pros: Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!
Hilton West Palm Beach - West Palm Beach
Rated #3
8.7
Excellent 8.7
Based on 1,011 reviews
Details
Reviews
C$ 288

Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Location
8.9
Overall
8.0
Overall 8.7 Excellent
Based on 914 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.4
Location
8.9
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.5
Overall
6.0
Cleanliness
8.6
Comfort
8.0
Facilities
8.3
Location
9.3
Overall
8.3
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.6
Cleanliness
9.0
Comfort
9.2
Location
8.8
Services
8.9
Staff
8.9
Cleanliness
9.2
Comfort
9.3
Facilities
9.0
Location
9.3
Overall
8.5
Cleanliness
9.1
Comfort
8.8
Facilities
8.7
Location
8.8
Overall
6.5
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.1

Excellent 9.0
Pros: I love this location. Even though it’s near everything it’s super quiet. Good night sleep. Very spacious and the staff is lovely. Thank you
Excellent 10.0
Pros: Staff was friendly and helpful. Rooms were beautiful and clean. Atmosphere was great. Close to shopping, food and beach.
Excellent 8.0
Pros: The African American front desk guy was really nice and professional.
Cons: There needs to be more housekeeping staff. Hire more please.
Excellent 9.0
Pros: The room was spacious, clean and WiFi was perfect for doing work.
Cons: Breakfast was not great but was as expected due to Covid.
Excellent 10.0
Pros: Everything
Okay 5.0
Pros: Staff overall were unfriendly and didn’t make an effort to be customer service oriented or friendly. The bedrooms were roomy and clean the living room and kitchen was dark and dreary and needed updating. We had a terrible interaction with staff that seemed disengaged and angry at times especially in the breakfast area. Housekeeping staff appeared to be very hard working and were the only source of friendly interaction during our stay. The complimentary breakfast was poorly organized with tiny unappetizing proportions and my husband had an argument with staff that hid in the back and then through little bowls of food at us we felt like we were prisoners being fed our rations and should have been thankful for anything, needless to say we ate breakfast out of the hotel after that. There was also a lack of secure feeling with several very large lower income families monopolizing the pool and bbq and parking lot and sometimes at odd times. I will not be staying here again.
Cons: See above
Excellent 10.0
Pros: Cleanliness close proximity to airport
Okay 5.0
Cons: I was awakened at 09:29 am to a loud knocking on the door and the housekeeper yelling housekeeping. I was having a migraine since the day before and that startled me and aggravated my migraine. I was very upset they need to change this!!
Excellent 9.6
Excellent 10.0
Pros: The space in the room
Cons: No
Excellent 10.0
Pros: The rooms and staff are very friendly.
Cons: Nothing
Excellent 9.0
Pros: Very spacious and comfy. Will book again when in palm beach.
Cons: TV remote only went up thru the channels. Couldnt pull up a guide on tv.
Good 7.0
Pros: location, suite set up
Cons: uncomfortable beds, guests left discarded cups all over the place and staff does not pick that up.
Good 7.0
Pros: Clean , close to Palm Beach and full kitchen.
Cons: The pool is small and so is the sitting area around it. It only gets sun in the morning because the building is behind it. I wish the other small sitting area on the other side of the building had chaise lounge.
Excellent 9.0
Pros: Room size and equipment.
Cons: Full size fridge should not be working, when not in use. Add small one for 24/7, or allow the guests to decide, when the fridge is used.
Excellent 10.0
Pros: Very friendly staff. The shuttle service was a life saver. Definitely would stay here again.
Excellent 10.0
Pros: Spacious room
Cons: ALL six light fixtures in the bathroom are dusty. Housekeeping did not leave toiletries every day they cleaned.
Excellent 10.0
Pros: Instead of a motel room, we had a nice sized suite, with a fully equipped kitchen and a living room. We had a tv in the bedroom and another tv in the living room. Also, the bathroom was modern and spacious. Couldn't have asked for better accommodation
Cons: No. Everything was fine.
Excellent 10.0
Pros: Great to have a suite. Plenty of room and very nice to have kitchen available
Cons: Need kleenex in more places than just the bathroom
Good 7.7
Pros: Beds were comfortable but a bit too high
Cons: The maids kept coming to the room the morning we were checking out. That was very annoying. We left at 10 am
Excellent 10.0
Pros: Very nice hotel and very clean! Staff was very accommodating and professional. I was impressed and happy with my stay.
Cons: The hotel is right off 95, so there's road noise. The AC unit and refrigerator had a buzzing noise.
Excellent 9.7
Pros: I paid for my room via this website. It was $216 (including tax/fees) for 1 night stay. When I went to check in I was charged again $183.16 (including tax/fees). This was the going price for the same room if you walk in off the street. It is really upsetting that I thought I had a good deal via kayak but in reality I was charged an additional $33. So, check your prices with the hotel directly. It might be a better deal. $33 in fees for using kayak seem a bit high to me
Good 6.0
Pros: I loved the area. There is a mall right across the street with great shopping!
Cons: We stayed in a quadrouble suite. It was so hot the thermostat wasn’t working and it had a mildew smell.
Excellent 10.0
Pros: Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!
Excellent 10.0
Pros: 2nd time I have stayed staff is friendly, buffet was very good. Amenities microwave, stove refrigerator etc. Very clean quiet.
Cons: N/A
Good 6.2
Pros: Location was good...room was sizable.. No bugs that I saw... Vanity and fridge...
Cons: .price just a tad bit much..decoration was blah... Had some what of old mildew smell...
Mediocre 2.0
Pros: I love Hawthorne Suites
Cons: Air China caused me to miss my flight and cancelled my connector so I could not even stay here... I tried to cancel but it was to late and I wasted $100. Not Hawthornes fault but I wish I could have gotten some kind of refund.
Excellent 10.0
Pros: Hotel was clean, bed was comfortable. It was a brief stay but it suited our needs very well.
Excellent 8.5
Pros: Being close to the airport and not far from the beach was nice.
Cons: The staff could have been more knowledgeable about surrounding area restaurants, directions, etc.
Excellent 8.0
Pros: It had nice friendly staff, a good breakfast, clean rooms. Separate bedroom from the kitchenette.
Cons: The only thing was the noisy vents by our main floor room. Wasn't sure what it was the first few nights, thought there was road construction going on at night.
Good 7.1
Pros: The two rooms, with a TV in each room. The laundry room. I liked the lemonade and the breakfasts.
Cons: Really would have liked only one bed in the bedroom, for more room. The towels were old and scratchy. The Happy Hour wasn't at all nice. Weird snacks, like beef stew and chocolate pudding.
Good 6.8
Pros: Nicely appointed and decorated, good included breakfast. However, constant noise from nearby highway and thin walls between rooms & floors.
Excellent 8.8
Pros: Everything
Excellent 10.0
Pros: It was an awesome stay. The room was amazing and even had a kitchen. Great service
Excellent 8.0
Pros: Service was good and rooms were comfortable
Cons: Pool area was awkwardly placed and and breakfast could be held at least till 10
Mediocre 2.8
Cons: LOUD a/c noise rumbled like a semi in wall behind headboard. Had to sleep with head at opposite end of bed. Living room in the 1-bedroom suite had a couch that DID NOT PULL OUT INTO A BED for my children to sleep on. How does a SUITE not have a pull out sofa bed in the living room??? Kids had to sleep on floor as front desk said they had no roll-a-ways available. Very disappointing stay. I've stay at that EXACT hotel 2 other times and had a couch that pulled into a bed. But was told by front desk agent couches don't pull out into a bed. Feel like I definitely WASTED MY MONEY and won't stay there again.
Excellent 8.5
Pros: Staff was great. Tito at front desk was helpful.
Cons: Pool nice but deck area very small
Good 6.0
Pros: The bed and bedding were comfortable
Cons: Old tv in bedroom with no remote. Dust on the carpet against the base boards
Hawthorn Suites by Wyndham West Palm Beach - West Palm Beach
Rated #4
8.7
Excellent 8.7
Based on 914 reviews
Details
Reviews
C$ 192

Cleanliness
9.1
Comfort
9.0
Facilities
9.8
Location
8.8
Overall
9.4
Overall 8.7 Excellent
Based on 524 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.8
Location
8.8
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
8.8
Comfort
8.2
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
9.2
Cleanliness
8.6
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.8

Excellent 10.0
Pros: The staff is very good to do anything was the breakfast was the same every day we had to eat out of a box but I guess what else can you do with this phone
Cons: They lock everything up at 12 you have to use card to get in and out
Poor 1.0
Cons: A novice worker who has no experience and did not extend the extension to me after the request and told me that he did and when I returned to the room they refused and raised the price, knowing that they knew about this because they knew the extension period, and their excuse was that the worker is a novice
Excellent 9.0
Pros: We felt confident about the cleanliness and disinfecting procedures related to Covid. Hotel looks well maintained and organized. Loved the fact that the breakfast is included with the stay and it’s nicely served in individual little boxes that you can take to your room. Loved that night stands on each side of bed has outlet ports for phone charging.
Cons: We got room #313. Room was nice and clean but looks a little outdated. Bathroom was kind of small. Toilet is way too close to the shower. The shower area was a little dark. The bathroom definitely needs more lighting.
Excellent 10.0
Pros: Everything was excellent last night!
Excellent 10.0
Pros: I can't complain. This was a wonderful experience. It was very clean and comfy. I would love to visit again.
Poor 1.0
Pros: Nothing to like outside of proximity to my project site.
Cons: Cleanliness, lighting in bathroom, all but one of the front desk persons, were sub par on friendliness and accommodating my concerns.
Excellent 10.0
Pros: Dependable solid service. Easy and quick check in. Free shuttle to airport.,
Excellent 10.0
Pros: Clean convenient
Cons: All good
Okay 5.0
Pros: The cleanliness
Cons: The so called cold boxed breakfast. I do understand it’s unprecedented time but, if the service cannot be provided in a satisfactory manner it should not be provided. First of all, only two choices of items: cold breakfast sandwich or bagel with butter not even cream cheese. Secondly, in the box no variety of fruit or yogurt. Next time, I will think twice before choosing an hotel with breakfast. Very disappointed ☹️
Excellent 9.0
Pros: It was very close to everything but not heavily populated. Nice, clean, simple, practical hotel for a short stay.
Cons: It’s hard to really rate a hotel when COVID has made them not run things as normal. The breakfast we would’ve normally gotten included was not the same as what we got. (A box to go with a cold breakfast sandwich that we had to heat up ourselves and an apple, yogurt, and a small box of orange juice). Not sure why they couldn’t still provide the breakfast they normally would? I’ve been to a few other hotels since COVID that still made it happen and did it safely. (The staff member served you the food instead.) However it was still the full breakfast and as much as you wanted.
Mediocre 2.0
Pros: Not much
Cons: The hotel staff attendant was rude and the hotel is very overrated for the price
Good 6.4
Excellent 8.0
Pros: Lots of space in the room.
Cons: No hot breakfast
Excellent 8.0
Pros: Housekeeper along with Front desk staff helpful and friendly
Cons: Parking lot could use some more lighting
Excellent 9.0
Pros: looks clean, staff is nice,
Cons: Is not clear about cleaning services for sevetal days.
Poor 1.0
Pros: The personal is too much bad actitud also About me experience I want chance room the personal say paid for that is only because location firts floor no like
Cons: No good bad personal also charge for everything stuff esencial as costumer.
Poor 1.0
Pros: Location
Cons: Customer service and ac broke
Excellent 8.0
Pros: The staff, cleanliness, and comfort.
Cons: The hotel is GREAT! The loud drag racing down the street and the LOUD neighbors ALL NIGHT across the hallway...NO!
Excellent 8.0
Pros: SILENCE
Cons: IN THE ADVERTISEMENT ON THE HOTEL'S WEBSITE IT WAS WRITTEN - BREAKFAST. IT WAS JUST TEA AND COFFEE.
Excellent 10.0
Pros: I was greeted nicely, customer service was great and the rooms are very clean. I would stay again
Cons: No
Excellent 10.0
Pros: Simply could not find anything to complain about!
Excellent 9.7
Pros: Hampton Inn beds are the most comfortable hotel beds for me my wife.
Cons: Was a bit more than we usually pay to stay.
Excellent 10.0
Pros: Close to airport Free shuttle to airport and local outdoor mall area cityplace Free breakfast Comfortable bed and sheets Clean bathroom Recently redone Great value for money
Cons: Pool right next to major road so lots of road noise
Good 7.0
Pros: It was nice, but my accommodations smelled fowl and I complained and nothing was done about it. I spent two sleepless nights.
Cons: Yes I complained about the horrible odor in the room was told it would be taken care of and I asked for foam pillows vs. feather pillows and did not get them. In addition at the check in it took hours to get checked in.
Okay 4.0
Pros: Location to airport
Cons: The bathtub did not drain well. There was no private space given to my daughter who needed to nurse while the room wasn’t ready. The room charge was too high.
Good 7.0
Pros: We had a room right next to the lobby. I was worried that it weeks be loud the following morning when breakfast was going on however to my surprise it was super quiet and you couldn't hear a thing from the lobby inside the room!
Cons: while we were out the shower curtain had fallen. we called the front desk and she came to try and fix it however she was unable to. she offered for us to move rooms but she did not have any double beds available.
Poor 1.0
Cons: Thermostat not hooked up to AC unit - froze all night. Was threatened by FD mgr with removal from propertyfor not going down immediately to renew keys/id after extending stay the night before. GM then argued refund request. Avoid.
Poor 1.0
Cons: El hotel esta en remodelacion. Desde las 9 am hasta las 5 pm, se escuchan fuertes ruidos de construccion. Tengo un bebe de 9 meses que se la paso llorando. Nadie nos dio solucion. La encargada muy poco atenta.
Poor 1.0
Pros: The hotel was beautiful the room was decent
Cons: Wind staff disturb me an hour later with the do not disturb sign on my door and the hotel charge me $50 without me knowing and I have to wait 3 to 5 business days to get the money back the breakfast tasted like plastic I would rate this a 1 star hotel
Excellent 10.0
Pros: Staff was wonderful. Very helpful and courteous. Clean
Mediocre 3.0
Cons: I had a prepaid room for 2 queen beds & when we checked in at midnight, we could only get a room with 1 bed & a pull-out.. My daughter is 6'2' & I wanted 2 beds.. The staff made no attempt to rectify!!! I will never book at these hotels again!!!!
Excellent 8.0
Pros: I have no serious complaints about the hotel. It was clean, staff was friendly, and the amenities were good. The free breakfast was pretty extensive.
Cons: I found it a little expensive for not being a luxury hotel (but then again, West Palm tends to be pricey.) The pillows also looked really fluffy, but once I put my head on them, they flattened like pancakes! Woke up with a neck ache.
Excellent 9.7
Pros: Complimentary breakfasts and choc chip cookies gratis in lobby in PMs. Comfortable king bed, easy access to pool, breakfast, laundry, exercise rm. Free parking., convenient. Shuttle to downtown
Cons: Location a bit far from restaurants for nights, shopping etc. Cold water in pool. Food selection at next door restaurant and mediocre quality.
Excellent 10.0
Pros: the breakfast and later checkout was great, the room was very nice and very comfortable. They even had free cookies at checkin and they were delicious.
Cons: I liked the entire experience.
Excellent 8.3
Cons: Check out time is 11:00 and they push you to be out by then.
Hampton Inn West Palm Beach Central Airport - West Palm Beach
Rated #5
8.7
Excellent 8.7
Based on 524 reviews
Details
Reviews
C$ 174

Cleanliness
9.1
Comfort
9.0
Facilities
8.5
Location
8.7
Overall
8.6
Overall 8.5 Excellent
Based on 433 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.5
Location
8.7
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.8
Staff
9.3
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
9.1
Staff
9.2
Cleanliness
9.1
Comfort
8.9
Facilities
9.1
Location
8.6
Overall
9.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.7
Staff
9.0

Excellent 10.0
Pros: Great rooms
Cons: I left something in room and hope it’s been recovered
Excellent 10.0
Pros: Clean, convenient, great service
Cons: No
Poor 1.0
Cons: The room did not have sheets for the pull out bed. In addition, they failed to give us clean towels even after we requested them in person to the front desk.
Excellent 8.0
Pros: I like the facility, the area it was located, breakfast was very good.
Cons: The pool.
Okay 4.0
Pros: The workers on the 1st shift was really nice! The one lady on the night shift had an attitude 2 nights while we was there..
Cons: When we ordered tickets. It said that breakfast came with the the hotel. Well it didn't. Not only that, they only served supper on the week days and not on the weekend. We never got clean towels nor garbage was taken out of our room the whole stay..
Poor 1.0
Pros: Leaving
Cons: Everything, very disappointed
Excellent 9.0
Pros: The front desk staff was awesome. They allowed us to change rooms when we encountered guests in a room next door in a very loud argument. It was very uncomfortable, and the front desk staff (Laurie) was very understanding.
Cons: The bed was uncomfortable, however the room was great!
Excellent 10.0
Pros: The beds were so comfortable and room was so clean
Good 7.0
Cons: No in room safe. This is a must in my opinion.
Excellent 9.0
Pros: It was really clean and the staff is very pleasant
Cons: No room service and no room cleaning a daily basis.
Poor 1.0
Pros: Nit a good experience will never stay here again.
Cons: Toilet not working, lights not working, staff rude
Good 6.0
Pros: The room was very nice
Cons: Priced too high
Excellent 10.0
Pros: Location, clean
Cons: No
Excellent 8.0
Pros: Hotel seemed clean and room was too. Comfortable bed and pillows. Day staff was pleasant.
Cons: 2 hotels side by side. Had a late arrival due to family emergency. Went to the wrong one first, directed next door. Had to wait for someone to come to the door since it was late. Had already called so they knew of pending arrival.
Mediocre 2.0
Pros: The location was in a safe area, clean room, nice looking entry, great blackout shades. UNHELPFUL STAFF WITH EXCUSES FOR ALL THE ISSUES THAT MADE THIS UNPLEASANT. Motion sensor bath light??? DANGEROUS!!!!
Cons: Threadbare coverlets, sheets didn’t fit bed & came off, LOUD road noise - old windows, AC unit loud and freezing cold, ratty shower curtain, BATHROOM LIGHT MOTION SENSOR SHUTS OFF WHILE IN TUB AND LEFT ME IN DARK / TURNED ON DURING NIGHT USE WAKING
Excellent 8.0
Pros: Very nice spot
Good 7.0
Pros: This hotel was a out of place location because my GPS couldn't locate the Hotel and my Google maps had the same problem.
Cons: This hotel was a out of place location.Most hotels provide breakfast but this place did not very disappointed about this. And the cleaning service was not automatic you had to call for cleaning. Will never go here every.
Good 7.0
Pros: Close to airport.
Cons: I was there from 1–9. They advanced $100 for amenities. Seriously? They had no amenities.
Okay 5.0
Pros: problem with TV
Excellent 8.0
Pros: The afternoon hotel desk woman was great! Made my stay very enjoyable. My suite was on the first floor and II had easy access to the lobby to receive food deliveries.
Cons: There’s nowhere on the hotel’s site that says shuttle service has been discontinued. That was one of the primary reasons I went with this hotel over cheaper options. Cleaning only occurred after my stay. I didn’t know where I could em
Excellent 10.0
Pros: I loved how convenient it was to check in.
Cons: No, it was perfect.
Excellent 9.0
Cons: To enforce face covering in the hotel.
Excellent 9.0
Pros: Friendly staff, room and hotel meet the expectations. Location is perfect if you want to go shopping or go to the beach.
Cons: Everything was good. Just One comment, the floor of the room assigned was sticky. Not a big deal.
Okay 5.0
Pros: Self coin laundry, free parking, convenient to airport
Excellent 10.0
Excellent 10.0
Good 7.0
Pros: Breakfast, laundry machines availability, quiet, friendly staff
Cons: AC in room stopped working after a few hours and it wouldn't come back on despite changing/adjusting settings. Mini fridge in room did not work at all
Mediocre 3.0
Pros: Very quite
Cons: Restaurant closed at night , breakfast in morning not very good and staff was not as nice as they are at other places , pool area. Was not very well equipped with chairs and tables
Poor 1.0
Pros: The location
Cons: The staff.
Good 7.0
Pros: The room was clean, comfortable and quiet. Loved the blackout window shades.
Cons: The pool was filthy!!! I took the skimmer out and cleaned it myself so I could swim.
Good 6.0
Pros: Was only there for a night after flying in- beds were comfortable but very small bathroom. Dining area felt like a cafeteria and could have better ambience.
Cons: As above, unattractive dinner my area.
Good 6.0
Pros: Location, and cleanliness
Cons: We chose this hotel because of the location and because it said it had a free breakfast. We were very disappointed when we realized breakfast at the hotel was anywhere from $8-12 a person. When we went to investigate, it wasn't worth the price.
Good 6.0
Pros: the rooms were fine,the saff was fine, parking was fine everything was fine ,the pool was fine.
Cons: I booked two rooms for two days and the only problem I had was the price I booked the two rooms for on line wasn't the price the front desk had. It took me a couple of hours of going back and forth with the booking agent and the front desk to resolve it.
Excellent 8.0
Pros: The fact that Alfredo was so friendly and helpful and sufficient early morning ...When he saw the shuttle didn't arrive 07:02 he immediately took the phone and called the driver and the driver arrived at 07:10. The ladies that is cleaning are super friendly and sweet.Had a nice stay at the Hilton.
Poor 1.0
Pros: nothing
Cons: I am asthmatic and I could not sleep all night do to the fact that the room was very stuffy and I am high allergic to feathers which the pillows were made out of. The air did not circulate,so after just 6 hours we decided to leave the place.
Good 7.0
Pros: the room was very spacious and clean
Cons: the hotel was not central to any dining or shopping or leisure activities, and the overall layout was small including the tiny bar/restaurant right next to the lobby
Okay 4.2
Pros: Room was clean.
Cons: I was kept awake by music from a party until past 11:30 at night. I complained and was told that someone would call me the next day. No one did. I complained again and a manager did call me and said that they would credit my stay with one day. Couldn't get the water in the room to run cold. Pillows needed to be replaced because they squished down to nothing. They gave me a headache. Signage on the entrance to the building was almost non-existent. I lived in West Palm for many years and still had a time finding the entrance.
Okay 5.0
Pros: The room
Cons: The pool
Mediocre 2.0
Pros: It was just pretty
Cons: The room i was given had issues with the bathtub water not going down. I told the front deskand after some time they changed my room. Then my second room ac was not working properly. At this point it was late and my family was tired.
Excellent 10.0
Pros: Friendly people at the front desk. Very quiet hotel. Clean, very nice room.
Excellent 9.7
Pros: The hotel was exceptionally quiet. Big rooms.
Excellent 10.0
Pros: The location was perfect and the front desk staff went out of his way to help me find the place I needed to go.
Hilton Garden Inn West Palm Beach Airport - West Palm Beach
Rated #6
8.5
Excellent 8.5
Based on 433 reviews
Details
Reviews
C$ 207

Cleanliness
8.4
Comfort
8.6
Facilities
8.5
Location
8.3
Overall
8.4
Overall 8.4 Excellent
Based on 205 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
8.5
Location
8.3
Overall
8.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.9
Location
8.3
Services
8.0
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Facilities
8.6
Location
8.3
Overall
8.3
Cleanliness
8.1
Comfort
8.2
Location
8.1
Services
8.0
Staff
8.7
Cleanliness
7.9
Comfort
8.0
Facilities
6.0
Location
8.4
Overall
6.0
Cleanliness
9.0
Comfort
9.3
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
7.4
Comfort
8.1
Location
7.8
Services
8.1
Staff
8.4

Excellent 10.0
Pros: Good
Cons: All.
Good 7.0
Pros: The balcony was the best thing
Cons: Night staff doesn¿t have good customer service The place was a bit dirty the way they handle things were awkward
Excellent 8.0
Pros: Clean, and the room was well fixed.
Cons: Outside of the hotel need more light.
Mediocre 2.0
Pros: The front desk Lady was very nice. And helpful to me and other guests before me and the set of the room was nice
Cons: The bed had hair on it and the curtains were nasty didn’t even want to touch them but I need to go on the balcony. When I think of Marriott I think of high expectations
Excellent 10.0
Pros: Proximity to Palm Beach related to the price of lodging
Excellent 10.0
Pros: Love the property Omar is outstanding as well as Makela definitely will be back my 3rd time this year so far ♥️
Excellent 8.0
Pros: Clean, friendly staff
Cons: Starbucks/bistro was closed, likely because of covid. They did have drinks and snacks you could buy.
Good 7.0
Pros: it was a decent hotel at a fair price. Room was clean , and staff was polite and helpful
Cons: I had booked this hotel specifically because it was close to airport and offered AIRPORT SHUTTLE SERVICE! Unfortunately for me they DO NOT have SHUTTLE SERVICE , and I had to pay for a cab out of pocket!!!! your website should update its info
Good 6.0
Pros: Nothing
Cons: Nightstaff is a complete moron and needs to be fired he does not have any hospitality skills whatsoever
Excellent 9.0
Cons: Please, no CNN in the lobby. Stick with the Weather Channel.
Excellent 10.0
Pros: How it was very quiet peaceful
Cons: I liked everything
Okay 5.0
Cons: On Saturday the house keeper didn’t leave any toilers. I had to call and wait for almost 45 minutes to get them. I was late going to a wedding that’s not fair. Room 418
Excellent 8.0
Pros: The location was good
Cons: Breakfast not included and food choices were limited.
Excellent 10.0
Pros: Staff went above and beyond, to make sure all our needs were met
Excellent 10.0
Pros: The rooms we're nice and clean.They had great amenities
Excellent 9.4
Pros: Staff could not have been more helpful. Dry cleaning service fast and inexpensive. Excellent Breakfast and Bar menus. Good Bar.
Cons: The rooms on the side of the building facing 95 are not well insulated from traffic noise.
Excellent 10.0
Pros: Location and staff
Cons: No complimentary breakfast
Excellent 8.0
Pros: The location and price
Cons: The bathroom was not as upgraded as I would have liked
Excellent 10.0
Pros: It's next to the airport
Cons: No
Okay 5.0
Pros: Proximity to airport.
Cons: Rooms could use an upgrade.
Good 7.0
Cons: The room had mold and meldew. Enough that that it was to be believed to cause a respitory infection that resulted in a trip to the ER.
Okay 5.7
Pros: Location was close to the ampitheater. We were in town for a concert.
Cons: The hotel layout was fine but the halls smelled musty and were extremely warm. The room was roomy but the mattresses were thin and lumpy as were the pillows. The bathroom was not especially clean and there were hairs on the floor upon check in. It was a one night stay so it did the trick but I wouldn't have wanted to stay any longer.
Okay 4.2
Pros: Pool and jacuzzi
Cons: Cleaning staff needs more help! All towels were not available daily Food prices to expensive and there was no bar or food at night. Bathrooms need to be updated!
Okay 5.0
Cons: Construction in entry made it difficult to gain access to the lobby. Noone at desk to check in. Had to wait a few minutes to be acknowledged. Room had a musty mildew smell. No outlets worked in room.
Okay 5.0
Pros: The hotel was very nice, beautiful pool and hot tub and very helpful staff.
Cons: I would have liked for the staff to be more aggressive when the people in the room next to us began fighting. The staff gave them 3 warnings and a final warning, meanwhile we had to call the police 2 times. They should have been evicted immediately.
Poor 1.0
Pros: it was close to the airport
Cons: booked room 2 DAYS early, when we got to the hotel at 11:30pm they gave us a room with one king. we ordered and payed for a room for three people. there was supposed to be a second living area with a pull out bed, so one of us had to sleep on the floor
Excellent 9.4
Pros: Sleek, modern, clean & comfortable.
Cons: It is not the easiest hotel to find and it is in an out of the way location for the casual traveler.
Excellent 9.4
Pros: The driver take me to get something to eat Take me to and pick me up from my run and to letting me check out a bit late that was a great help
Courtyard by Marriott West Palm Beach Airport - West Palm Beach
Rated #7
8.4
Excellent 8.4
Based on 205 reviews
Details
Reviews
C$ 195

Cleanliness
8.7
Comfort
8.7
Facilities
8.6
Location
8.7
Overall
8.8
Overall 8.3 Excellent
Based on 193 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.6
Location
8.7
Overall
8.8
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.5
Location
8.3
Services
7.7
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Facilities
8.5
Location
9.3
Overall
9.0
Cleanliness
9.0
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.4

Excellent 10.0
Pros: Everything
Cons: Nothing
Okay 4.0
Cons: They charge me 2 times and when I ask the older lady ignored me like I was not not even there I had to ask for a manger but after that everything was great
Good 7.0
Pros: It was clean. Location is great. Food at the Bistro was ok.
Cons: Started off on the wrong foot .. I booked a suite through booking then come to find out booking only had access to book standard room . I was very disappointed when they gave me a standard room but luckily after I complained about what I thought I booked they booked me a suite that was available for and extra $100 from what I originally paid. Was still disappointed that I had to pay more but The room view made it better so I was ok with that.
Excellent 8.0
Pros: Clean room, good breakfast
Cons: pillows, parking lot no free.
Excellent 8.0
Pros: Clean and covid 19 protocols were in effect
Cons: Had to pay for parking
Okay 5.0
Pros: The bed was comfortable
Cons: Cleaning staff maskless I had to send an Instagram message to get whirlpool working Location only good with car
Mediocre 3.0
Pros: The lobby was very nice and the restaurant on the first floor was convenient. The staff was really friendly.
Cons: The hotel is priced the same as the Hilton on the other side of the freeway. Priced for a luxury room but it was far from luxurious. The bathroom was run down, old and parts were rusty. The hotel overlocked the freeway, the pool was not heated and freezin
Excellent 10.0
Pros: Gorgeous hotel, staff we very friendly and helpful. Right in center of anything you need and easy access to 95.
Excellent 10.0
Pros: Clean and convenient
Cons: no
Excellent 10.0
Pros: The TV was huge
Cons: There was no bath tub in my room. I seen a bath tub and a shower on the website but I experienced just a shower
Excellent 10.0
Pros: beautiful, clean, spacious, adorable pool area. I didnt get free breakfast but I was very happy with my stay (one person) big bed, plenty of pillows, attentive staff, everything i like. Thank you, will come again.
Excellent 10.0
Pros: Clean
Cons: No
Mediocre 2.0
Pros: Nice front desk staff.
Cons: Finding roaches and a brush or something from some other guest left in my room. The roaches were enough for me to want to leave ASAP.
Excellent 10.0
Pros: Clean
Cons: No
Good 6.0
Pros: location, proximity to city center, I95
Cons: For whatever reason (I couldn't figure it out) there was a lot of noise (pipe banging, furniture moving) somewhere during the wee hours of the mornings (both sat and sun) The hotel had just been renovated so that was out, won't go back.
Excellent 9.7
Pros: The food was excellent, the room was spacious and the bed was comfortable.
Cons: Because of the lobby remodeling it is not clear where to go to check in.
Good 6.0
Pros: Location
Cons: Popcorn ceilings. Feels like it needs an update
Excellent 9.4
Pros: The ability to walk to everything.
Cons: Great staff
Excellent 10.0
Pros: The staff was very friendly and rooms were very nice. Even tho check out was at 11 I still got to check out later and no extra cost and the maids didn't rush me at all.
Cons: I didn't like that the parking lot gets really full and I had the park far away from the entrance
West Palm Beach Marriott - West Palm Beach
Rated #8
8.3
Excellent 8.3
Based on 193 reviews
Details
Reviews
C$ 226

Cleanliness
8.3
Comfort
8.2
Facilities
8.4
Location
8.7
Overall
8.6
Overall 8.1 Excellent
Based on 638 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
8.4
Location
8.7
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.3
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.9
Cleanliness
8.1
Comfort
8.0
Location
8.4
Services
8.0
Staff
8.5
Cleanliness
8.1
Comfort
8.2
Facilities
8.5
Location
8.6
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Location
8.8
Services
7.7
Staff
8.6

Good 7.0
Pros: Breakfast was fine. Clean facilities.
Excellent 10.0
Pros: Everything was great...staff was awesome, very clean, wonderful location. Very close to shopping and the beach
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.0
Cons: The ac wasn’t working properly and there was roach in the room.
Good 6.0
Pros: The breakfast was flavorful but limited. The location was in a great spot.
Cons: The room was not ready when I arrived at 2:30 as I requested. The actual building is very old and outdated needs to be remodeled. This room should be no more than $80 a night because of how ugly it is. We made the best since it was our wedding anniversary and it’s no refundable:( Do yourself a favor and go to a nicer spot…by the way this spot is in “the hood”. Be careful!
Good 7.0
Pros: Nice pool, excelente location, comfortable room
Cons: The room’s carpet had some humidity. It didn’t smell bad but was kinda of uncomfortable
Okay 5.0
Pros: the bathroom was to small
Cons: yes if they wanted somewhere close to the mall
Excellent 9.0
Pros: Location Clean and current interiors Quick response for maintenance issues
Cons: Breakfast could have more offerings. Even with the "Pandemic"
Excellent 9.0
Pros: Location breakfast tv channel choices plenty of towels !!
Cons: None to report
Excellent 9.0
Pros: All though dated, the property was clean.
Cons: The breakfast offering was a little weak.
Excellent 8.0
Pros: Room was good size, bathroom perfect and bed comfortable.
Okay 5.0
Pros: 2 queen beds
Cons: Refrigerator did not work, electrical issues causing microwave to torn off and on. Sheets did not smell clean
Excellent 8.0
Pros: Friendly staff
Excellent 10.0
Pros: Location was awesome. Walk to a large mall or gas station. Right next door to Target. Its very safe and well lit. The staff were really nice as well. I really enjoyed my visit. A totally underrated hotel for sure. I'll be back next month for sure.
Cons: Nope
Excellent 8.0
Pros: Hot breakfast
Cons: No elevator , no self service breakfast
Excellent 10.0
Pros: The young lady attending the breakfast area on Saturday, February 20, deserves a raise. She is energetic, focused, dedicated, and has a great work ethic. Thank you.
Excellent 10.0
Pros: The location was great and free breakfast every morning
Excellent 10.0
Poor 1.0
Pros: Staff was friendly
Cons: Room smelled, people out front begging, concerned about safety, didn't end up staying due to concerns about mold/safety.
Okay 5.0
Pros: It was clean and fairly comfortable
Cons: Staff was average in courtesy and helpfulness Breakfast taken down by 8:30am Limited Vending
Okay 5.0
Pros: The location was pretty central to everything, well maintained older building.
Cons: The “continental breakfast” wasn’t good at all...
Excellent 10.0
Cons: Welcoming Lobby and friendly staff. Beautifully maintained Courtyard and pool area. Very clean room. Comfortable bed. Even during this time of Covid, an ample breakfast was available......items all wrapped individually. Coffee available all day.
Excellent 9.4
Pros: Location, room and facilities.
Cons: More polite staff.
Good 6.0
Pros: Beautiful garden/patio, and pool. No pool towels, three days we stayed there.
Cons: Old, partially shabby, not well managed hotel. We were there three times in the last years. The charme of the hotel gets lost. Staff is not well trained and skilled. Was disappointed, how the hotel's changed.
Mediocre 2.0
Pros: Bed sheets or mattress were not clean found small bites on the arm next day
Good 7.0
Pros: Location to airport
Cons: No elevator
Good 7.0
Cons: Hotel is along busy intersection and traffic can be heard at all hours, even over the obnoxious fan unit. Overpriced
Good 7.0
Pros: Nice location, the staff was friendly, good breakfast, nice room,
Cons: The pillows were were absolutely horrible,,,, clumpy,big,hard,,my neck is still hurting Very important to have a variety of pillows when sleeping in a hotel,,,
Mediocre 2.0
Pros: The breakfast was okay.
Cons: The hotel was not very nice. It was in a bad area and it was a motel and not a hotel. The wake up call was an hour late. It announced the call as 6:55 when it was actually 7:55. The hotel guide said exercise room was at different hotel, when it had one
Mediocre 2.0
Pros: parking was plenty. seems the area is safe.
Cons: i prepaid for this hotel for two nights. they took my card for incidentals and charged 100 dollars now i have to call my credit card and dispute the transaction. apart from taking showers the only favor we took from the hotel was a wake up alarm
Good 6.0
Pros: The staff was very courteous. The motel had a nice breakfast that was included. It was very quaint like you'd expect from an older Florida motel.
Cons: Our room was sold so we were updated to a suite. However this is an older motel and needs updating so that everything works correctly. Still ok for the price and just one night.
Poor 1.0
Pros: Location...that is it.
Cons: It was outdated, dirty, and gross. May have been nice in the 1970's, but it ain't today!!
Good 7.0
Pros: Friendly front desk staff, clean and pleasant rooms, location.
Cons: Added night to beginning of stay; had to come down to front desk to renew keys ~12:30 p.m. of second day of stay after getting in at 6:30 a.m. They did not notify cleaning crew we were staying; cleaning crew began banging on door repeatedly from noon on.
Okay 4.0
Pros: Location is great.
Cons: 1. I was told I was getting a room that had been remodeled within last couple of years. NOT. THE ROOM SMELLED HORRIBLE!!! And it was not clean. 2. They actually charge your credit card $100. Not a hold, A CHARGE. They refund after a few days.
Excellent 8.0
Pros: Lovely rooms, great shower and facilities. Very comfortable. Close to great outlet shops and food just across the road. Close 10 minute drive to Palm Beach so convenient for sight seeing. Plus, free coffee all day and a lovely pool if you want to use it.
Cons: Breakfast was very limited; just toast and coffee really. On a busy road.
Excellent 8.2
Pros: Staff very helpful
Cons: Musty smell in room Mattress too soft
Excellent 9.3
Pros: The cleanliness and attitude of the staff was excellant. Very enjoyable stay.
Cons: No fitness area.
Excellent 9.6
Pros: We went to Kennedy Space Center…. Very close… 10 minutes. Most of the staff where Great…women…
Cons: one man at night no as pleasant
Best Western Palm Beach Lakes - West Palm Beach
Rated #9
8.1
Excellent 8.1
Based on 638 reviews
Details
Reviews
C$ 162

Cleanliness
8.4
Comfort
8.4
Facilities
7.9
Location
8.5
Overall
8.2
Overall 8.0 Excellent
Based on 886 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.9
Location
8.5
Overall
8.2
Cleanliness
5.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
7.3
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
7.0
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
8.4
Comfort
8.8
Facilities
8.6
Location
8.4
Overall
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
8.1
Staff
8.5
Cleanliness
8.2
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
7.6
Location
8.3
Overall
8.0
Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
8.1
Staff
8.4

Excellent 8.0
Pros: Everything was wonderful. The staff was pleasant and helpful and apologetic for an incident requiring everyone to evacuate the hotel due to a child pulling the fire alarm at 4AM.
Cons: Being woke up at 4 am due to the fire alarm being pulled by a child. Other than that issue everything else was great. I would highly recommended staying here.
Excellent 9.0
Pros: Room was amazing, very spacious and clean. Beautiful facility. Staff was very helpful after not being able to find my reservation when I first arrived.
Cons: Wish the bar would be open later.
Good 7.0
Pros: I liked the room size and the view. the breakfast was excellent. I did not care for the pool, for hotel this size I expected a bigger pool and presentable and welcoming. the sitting around the hotel were so dirty which was bad for my first impression coming in. When I book a hotel room I expect it to be ready by check-in time. This time I got there 40 minutes after 4pm (the check-in time) and the room was not ready, We had to wait 15 minutes to be able to check in because the room was not ready. In the room the little freezer had not been defrosted. I always like to stay at the Embassy hotels when available and We have been very satisfied.
Good 7.0
Pros: Good location to where we needed to be.
Cons: The free breakfast buffee advertised did not live up to what was shown on the website. I was disappointed with the options and that no gluten free options were available
Okay 5.0
Pros: Location
Cons: The room
Okay 5.0
Pros: I been in Florida this year they clean the suit every day in this hotel they did not clean the suit even after I told them
Excellent 10.0
Pros: My children and I love the Embassy Suite from the room to the pool and buffet breakfast.
Excellent 8.0
Pros: The breakfast was great.Everyone was great.
Cons: They enter the room when asked for no room service.
Okay 5.0
Pros: Very close to west palm beach airport
Cons: Old hotel. Noisy air-conditioning system in room. Breakfast was ... Meh
Excellent 8.0
Pros: The room was great, nice pool and a good location.
Cons: Too cold in the room and they didn't clean the room unless you asked.
Good 7.0
Pros: Breakfast and room
Cons: Staff could’ve been nicer
Good 7.0
Pros: We missed the omelette station. You have to put it back like before to make the difference if We compare to others hotel.
Cons: No free happy hours like We expected.
Excellent 8.0
Pros: Respectful
Cons: Fire alarm going off 4 am
Excellent 8.0
Pros: The suite aspect: bedroom separate from livingroom.
Cons: Shower floor slippery, should have non-slip shower mat. Not enough towel bars, Embassy suites need to take down the art work in the bathroom and put up a towel bar and one could also be used on the back wall of the shower.
Excellent 8.0
Pros: The breakfast buffet
Cons: Pancakes are disgusting. Tastes like cardboard.
Good 6.0
Pros: The room was comfortable. I like the layout of the room. It was clean but well used.
Cons: However, it's pretty dated. Everything has a worn-down feel to it. The free breakfast isn't great. The eggs are always way undercooked and watery. I typically ate a bowl of cereal because the food just tasted bad. Also, there is no room service which sucked.
Excellent 10.0
Pros: Breakfast and shuttle being included. - THANK YOU
Cons: Not applicable.
Good 6.0
Pros: The location was great
Cons: First room 314 door kept sticking. Toilet wouldn't flush. Called for help a hour later called again. Another hour later I went to the front desk and they gave me a plunger to fix it. Still wouldn't work. Demanded new room. Restaurant absolutely sucked.
Good 6.0
Pros: Nothing special about this place. It was okay.
Cons: I had two rooms and requested that they be close to each other. They were not and was told that the hotel was full. It was not even close to capacity.
Excellent 8.0
Pros: The breakfast was great
Cons: Our room¿s air condition ventilation wasn¿t working as well. The air wasn¿t blowing in the back room
Excellent 8.0
Pros: Price/promotion
Okay 5.0
Pros: Close to Airport.
Cons: Noticed paper left by previous guest.
Good 7.0
Pros: The hotel was clean and staff was adhering to social distancing and mask usage.
Cons: Hotel is generally outdated. Rooms need an update. Lamps were worn and there weren¿t any modern touches like usb chargers. It was a nice stay but it needs to be updated.
Excellent 10.0
Pros: It was a top notch hotel stay.
Cons: no
Poor 1.0
Cons: Felt very unsafe. No security and little to no staff present. Very dated, dirty and appearance and pictures online in no way accurately represent current hotel accommodations.
Mediocre 3.0
Pros: The location to our family and the downtown area was good.
Cons: We have stayed at many Embassy Suites hotels so we know what to expect and this one was a let down. The outside was dirty and unkempt, we were there for Christmas and there were no decorations, our room was more like motel 6 with broken furniture.
Excellent 10.0
Pros: Staff was amazing , check in experience easy quick Room was above expectations
Okay 5.0
Pros: N/a
Cons: Hot tub not operational. Run down pool area.
Good 6.0
Pros: The location
Cons: The room was, dusty,and the bathroom light went out while I was showering.
Excellent 10.0
Pros: This hotel went above an beyond the staff was great.Had a standard room but none was available so they upgraded me to a suite at no additional charge room was amasing.The breakfast was outstanding. Wouldn't stay anywhere else when in W Palm Beach
Cons: Loved it all
Excellent 10.0
Pros: Everything it was an enjoyable stay.
Cons: Not stocked in workout room with towels. The breakfast should run until 10 instead of 9. The last day they ran out of coffee and creamer.
Okay 5.0
Pros: Easy access from the highway, nice size room
Cons: Garbage left in the elevators,not the cleanness hotel
Mediocre 3.7
Pros: Bed was comfy
Cons: Food was horrid, buffet was a pig sty, hotel is old and musty.
Good 6.0
Pros: Staff and amenities were great
Cons: Room a/c set to 65 minimum temperature but felt like it was cooling at 75 or above temperature with no remedy.
Okay 5.0
Pros: Location
Cons: Dated
Good 7.0
Pros: parking,internet,breakfast and a very efficient shuttle to any specific airline was included my 12th floor room had an adequate deck with a view of airport
Excellent 9.7
Pros: I found the atrium very luxurious. The rooms were beautiful regardless of outside view. The parking was incredibly accommodated and the hotel location was perfect. For the money best hotel around
Cons: When families let the small children run in the lobby/atrium like a playground
Excellent 10.0
Okay 4.2
Pros: Christine at the Desk! She tried her very best to take care of us, and gets full marks for her help, demeanor and empathy. The same for Ed at the bar and breakfast...
Cons: The hotel had roaches, the room had full instead of queen beds, the pool area was not nice and being worked on noisily, and the elevators were very slow.
Mediocre 2.0
Pros: Nothing
Cons: I do not have allergies and the room cause my eyes to water .
Okay 5.0
Pros: the location was great the staff was excellent and the breakfast will definitely satisfy your appetite.
Cons: cable tv signal was bad in my room, very fuzzy, not enjoyable.
Okay 4.0
Pros: The best thing about this hotel was the driver and bell hop lady! She was extremely helpful, above and beyond her job duties and was the most polite person that we came in contact with during our stay.
Cons: Front desk staff was unhelpful and the bar tender was extremely rude to myself, my husband and other guests, I am honestly not sure how she still has a job.
Excellent 10.0
Pros: The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
Good 6.0
Pros: Breakfast / bed
Cons: Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
Excellent 10.0
Pros: I stayed at this hotel for the Sunfest festival held on the waterfront in downtown West Palm Beach. I loved that hotel offered free shuttle service to/from the festival at any time between 10 am and 12:20 pm. This meant we could come & go as we pleased without having to wait more than 10-15 for a shuttle. We also utilized the free shuttle service to Cityplace for a nice dinner out as well. The staff at the hotel were extremely friendly & pleasant (front desk clerks, breakfast servers, shuttle drivers, and bartenders). Also, we liked the free happy hour from 5-7 each night and the amazing free breakfast. The breakfast wasn't your standard cereal, yogurt, toast breakfast either, but made-to-order omelets, pancakes, bacon, fresh fruit, etc. So to summarize, we got free shuttle service, free breakfast, and free drinks at happy hour, all while dealing with an enjoyable staff and a beautiful room. We'll be coming back next year for sure!
Excellent 9.7
Pros: I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc
Cons: The elevators were extremely slow and breakfast should atleast be extrnded to 11am
Excellent 8.8
Pros: Very clean rooms, very friendly staff, free happy hour and great breakfast. Convenient to the airport with free shuttle. Very enjoyable stopover!
Excellent 8.3
Pros: The room was very clean and modern. The free breakfast buffet was great, just get there before 8:30am because that's when the crowd starts to come in. Didn't have time to check out the rest of the facilities since we were only there for one night for a volleyball tournament. I would stay at this hotel again if I was in the area.
Excellent 9.3
Pros: On top of many other noteworthy accommodations, the complimentary snack/drink reception and breakfast were superb!
Cons: The location itself is not too ideal other than for transportation purposes, as it is right next to the airport and not far from the transit center.
Embassy Suites by Hilton West Palm Beach Central - West Palm Beach
Rated #10
8.0
Excellent 8.0
Based on 886 reviews
Details
Reviews
C$ 210

Cleanliness
7.7
Comfort
7.8
Facilities
5.5
Food
8.5
Location
8.0
Overall 7.4 Good
Based on 1,008 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
5.5
Food
8.5
Location
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
10.0
Cleanliness
7.4
Comfort
7.6
Location
7.7
Services
7.1
Staff
7.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.7
Comfort
6.6
Facilities
5.2
Food
8.5
Location
7.5
Cleanliness
7.7
Comfort
7.8
Location
8.0
Services
7.6
Staff
8.2
Cleanliness
7.7
Comfort
7.8
Facilities
6.0
Location
8.1
Overall
6.0
Cleanliness
7.8
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.7
Comfort
7.7
Location
7.9
Services
7.2
Staff
8.1

Poor 1.0
Pros: Nothing
Cons: This hotel is full of sketchy individuals and lots of prostitutes cops in and out daily a group of women tries to attack only two contractors stepped in the hotel didn’t move my room nor hers they allowed her to stay because they know her she’s been renewing her room for months I was blocked in so I couldn’t leave worse experience ever and to think I left the Hilton to save 300$ bucks 350$ for two nights at this hotel is a joke and it was Wednesday and Thursday no breakfast and homeless people everywhere yes hold on to your wallet and purse because the creeps come out there worse hotel experience ever their staff is ridiculous and a complete joke to the hospitality industry I would never come back here and anyone with any bit of class don’t stay here you will regret it looks can be deceiving because that place turns up at night like a south beach night club
Excellent 10.0
Pros: I liked everything! Pool was awesome, housekeeping didn’t bug you!
Cons: Beds were a little tall but God made me short so there’s that!
Good 7.0
Pros: Good stay.
Cons: No complaints.
Excellent 10.0
Pros: location
Okay 5.0
Pros: There’s a pool . Microwave and fridge was pretty clean .
Cons: The rooms smell awful even tho I paid for a non smoking room I walked in a room smelled like old cigarettes. Sheets on the bed were dirty . Tub dirty , tv did not work . Had to request another room just for the tv not to work in the new room as well and the sheets and pillow cases were dirty in the new room . Call the desk the phone just rings none stop.
Okay 5.0
Pros: Room space and floors without carpet
Cons: All the bathroom floor was gross (spots/hair and towels dirty)
Excellent 9.0
Pros: They served breakfast and the service was great .
Cons: The bed made a bit of a creak noise but it was okay
Poor 1.0
Pros: I didn¿t like anything at all.
Cons: i never felt safe and canceled earlier and went to another hotel.
Poor 1.0
Pros: nothing
Cons: dirty hotel
Poor 1.0
Pros: The Maintenence/manager person was really nice and got our refund back from the hotel
Cons: Upon arrival of the hotel. There was no shuttle from the airport. Really disappointed. Only reason why we booked it. Then there was garbage in the front. Felt very unsafe at this hotel. Lock on door was broken
Excellent 10.0
Pros: Very efficient service.
Excellent 9.0
Pros: Love the room
Good 6.0
Cons: Low quality tower, no water machine in hotel working
Excellent 8.0
Pros: Clean, quiet and CLEAN. Guy at desk was so cool I tipped him. My new hotel spot when in WPB area.
Cons: Nothing.
Poor 1.0
Pros: NEVER WENT TO THE HOTEL REQUESTED A REFUNF BECAUSE OF BAD REVIEWS....BED BUGS, PLEASE READ THE REVIEWS ON THIS HOTEL
Poor 1.0
Pros: Location, front desk staff
Cons: I have to make an early check out because the security was soo poor, room not clean and rooms were not what they offer
Mediocre 3.0
Pros: Location was good
Cons: This hotel was not safe. I was told to walk to a local restaurant to get my Uber because of a problem at the hotel.
Mediocre 3.0
Pros: Coffee fresh everyday
Cons: Not clean bathroom sink was leaking water we reported it and not was done to fix it
Mediocre 2.0
Cons: Very grungy place and sketchy people walking past our room all night talking very loudly
Good 6.0
Pros: The Room was very clean.The bedsheets and pillows were clined.
Cons: Tmfront desk could've been helpful.I couldn't find my room she gave no explanation bt just handed me the key.After running from 3rd floor down up again,i returned to the front desk to find another room.But I couldn't sleep,because of the smoking stench.
Excellent 9.0
Pros: Nice room comphy bed
Poor 1.0
Pros: The location
Cons: Roaches in room!! Their were people hanging in front of my door at 2:00am in the morning making lots of noise. I had to call guest services twice. To get them to come ask them to keep the noise down. Secondly my toilet was stop up!! Couldn’t flush
Good 6.0
Pros: Everything
Cons: Just a little small
Okay 5.0
Pros: The price and location to the Airport
Cons: The smell, (mold) the floor at one point had water damage it was buckeled throughout the room
Excellent 10.0
Pros: Clean n quite
Cons: No
Excellent 10.0
Pros: Quite
Cons: No
Mediocre 3.0
Pros: The pool
Cons: The lady at the desk was very rude! She told my nephew nieces and kids that she didn’t feel like putting muffins in the bags for breakfast yet so we don’t have any right now. Every time we tried to ask her for something she had an attitude.
Excellent 10.0
Pros: Everything
Cons: Air condition was not cold enough
Excellent 8.0
Pros: Room newly remodeled.
Cons: Exterior of hotel in rough shape.
Okay 4.0
Pros: Pool
Cons: the fridge didn't work that good, bed blankets were ripped and the staff was not that great. The person who checked me in was more into her phone than getting me checked in.
Excellent 10.0
Pros: Made me feel like I was in my own comfortable home
Cons: Very satisfied
Okay 5.0
Pros: The women at the front desk were very nice and helpful. The shower temperature and pressure was perfect.
Cons: I ordered a room with 2 beds but was given a room with one bed instead. The main light in the room also didn’t work and the bathroom door had to be slammed hard in order to fully close.
Okay 4.0
Cons: Smelled like smoke, floors filthy, plumbing did not work very well. Neighborhood questionable. This seemed like a very cheap hotel - 1 star quality.
Okay 5.0
Pros: Location of the hotel to the airport.
Cons: Advertised an airport shuttle but it was not running. All the other hotels in the area were running their shuttles.
Poor 1.0
Pros: Filthy
Cons: Horrible
Good 7.0
Pros: Very comfortable bed
Excellent 8.8
Okay 4.0
Cons: Our room was on the second floor, the guest on the third floor (room above us) checked in at 12:00 pm and we heard every step they took. Needless to say, we did not get any sleep that night! The hotel needs to put a sound barrier between floors!
Okay 5.0
Pros: I really don't like this hotel .
Cons: There is only one elevator and it was not working when I was checking out. I had to fetch my suitcase down. How can the run a business and when ithere is not an alternative.
Poor 1.0
Pros: Renovated floors and great bed
Cons: Shower tiles and price.
Poor 1.0
Pros: No carpet - replaced with vinyl flooring. Which made the floor clean. We liked that.
Cons: Booked a standard room (2 fulls/queens) for four people and got one kindg bed. Our room booked was not available - for whatever reasons unknown. When I asked for cots/roll-aways, we were told they dont have any.
Excellent 10.0
Pros: Did everything right!
Good 7.7
Pros: Well sized room has a comfortable bed, and the tv screen was an acceptable size. Have to admit having had to switch to thebAuality Inn at the last minute because our prior arranged hotel hand cancelled our booking we were delighted by how accomodating they were at such short notice.
Cons: Lack of pillows and the fact housekeeping missed out our room twice during our 6 night stay. It’s not that i have anything against making my bed, but when you’re attending an event like Business Mastery sometimes the only thing you want to do is collapse into a freshly made bed on your return to your room.
Okay 5.2
Good 6.2
Cons: Unfortunately we were travelling with a group of co-worker/friends and had made the reservation for rooms with two beds. Arrived and they only had one room with two beds. The reception person was very courteous and I felt bad for her since she could see we were supposed to have all two bed rooms, but they had given them away already. Several people in my group were very upset and one person ended up sleeping in the car.
Mediocre 2.0
Cons: Place is cockroach infected, no hot water, beds are uncomfortable, smell was disgusting.
Good 6.0
Pros: It's friendly from a business standpoint.
Cons: There is a creepy element as far as some clients go. Be careful/
Excellent 9.4
Pros: Stay Inn is a great hotel with an even better price. Abigail, the front desk attendant, kindly and promptly addressed each one of my many questions and concerns. The rooms were clean and the continental breakfast was good. No regrets!
Cons: I would suggest adding a refrigerator into the rooms. Just an added benefit for guests.
Mediocre 3.1
Pros: Location
Cons: Tv did not work. Toilet would not flush.
Mediocre 2.2
Cons: The facilities are subpar. I entered our hotel room with my new wife looking to escape cold weather from our northeast state to find outdated comforter from the 90's, an unsanitary sink top with hair and fingernail clippings on top, along with a dirty toilet seat that had a peice of crusted feses on it. This was the kind of hotel you have high school parties at with your friends because it is cheap.
Quality Inn Palm Beach International Airport - West Palm Beach
Rated #11
7.4
Good 7.4
Based on 1,008 reviews
Details
Reviews
C$ 141

Cleanliness
7.9
Comfort
7.8
Facilities
8.8
Location
8.5
Overall
9.1
Overall 7.4 Good
Based on 275 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
8.8
Location
8.5
Overall
9.1
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
7.8
Comfort
7.6
Location
8.4
Services
7.9
Staff
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.7
Services
7.8
Staff
8.2
Cleanliness
8.5
Comfort
8.4
Facilities
9.3
Location
8.4
Overall
9.3
Cleanliness
7.7
Comfort
7.4
Facilities
9.3
Location
8.5
Overall
9.3
Cleanliness
7.3
Comfort
7.4
Location
8.2
Services
6.8
Staff
7.1

Mediocre 2.0
Pros: Bed & shower.
Cons: No wifi,TP, coffee or operational phone in room.
Good 7.0
Pros: Pool was good and the yard outside very clean and beautiful,nice people around
Cons: The staff and the cleaners,they never clean my room in five days that we stay,they never change the towels
Excellent 10.0
Pros: Clean and pleasant
Poor 1.0
Pros: The staff was nice.
Cons: My refrigerator was froze up, so didn't get to use it. We were woke up to jackhammering and construction. The party that was set up outside was ridiculous. They had people drinking in the parking lot and the music was so loud I could hear it from my room.
Poor 1.0
Pros: Nothing
Cons: I had the worst experince ever They checked me in & then made me wait 30 min because room was not ready at 10 pm After 30 min they said sorry no room available At 10.pm they wanted me to book some other hotel because all of room were fully booked
Excellent 10.0
Pros: The whole experience there was extremely pleasant from the time we checked in until we left. I could live there!
Cons: The only issues we had were with the pool area. They didn't have enough lounge chairs and pool towels were not always readily available. The staff was very helpful. We did have to get our room keys reprogrammed a few times
Poor 1.0
Pros: Nothing
Cons: The bathtub was not clean, there was no towels, house keeping took forever to bring the towels after I called from my cell phone twice because my room phone was not working. Never again!!
Excellent 8.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Location was great. Amenities were great
Cons: I would have said excellent on all if hotel would have came to my room to get rid of smell. I asked twice they said they would come up and bring Lysol but no one ever did. The room was great except for the smell.
Excellent 10.0
Pros: The outside pool area where we liked to hang out was wonderful! Front desk staff was nice and helpful
Cons: Because of COVID, rooms couldn't be cleaned daily.
Excellent 10.0
Pros: Everyone was so friendly and helpful.
Cons: No
Good 7.1
Pros: Breakfast was great and the grounds was fabulous.
Cons: Our room has some mold in the shower and yucky stuff on the walls next to the beds. The room was just so old that it needed paint and new caulking. Ali the plumbing would drain well. The toilet wasn’t flushing well and the tub and sink were really slow.
Excellent 10.0
Pros: My family and I loved the amazing breakfast and beautiful view outside of our window Amazing and friendly staff
Cons: We didn't have a microwave
Poor 1.0
Pros: overcharge and rude unprofessional front desk.
Cons: charged us for movies we did not see as we never even turn on the TV
Mediocre 3.0
Cons: Definitely needs a thorough remodel, very tired for a Hilton, time to update this dinosaur!!
Excellent 10.0
Pros: BEAUTIFUL HOTEL. COMFY BEDS. AWESOME POOL VIEW WITH LAKE
Cons: CANT THINK OF ANYTHING.
Mediocre 2.0
Pros: Pool tiki bar area was awesome
Cons: Not a 3 star hotel breakfast was $16 for a continental one, and service at all facilities was absolutely awful
Excellent 10.0
Pros: Heated pool and location.
Cons: No complimentary breakfast or coffee.
Excellent 10.0
Pros: The friendly staff
Cons: Tiki bar could stay open later
Mediocre 3.0
Cons: Front desk staff very rude
Mediocre 2.0
Pros: Location
Cons: Restaurant waitress rude, pool area dirty, room smell bad
Okay 4.0
Pros: Staff very polite.
Cons: Bathroom making noise every 5 minutes for the whole stay. It sounds like the toilet is flushing automatically. It was annoying.
Good 7.0
Pros: The employees, especially in the bar lounge. And the food was good.
Cons: The rooms where out dated with a strong perfumed otherwise it was ok. The hotel is really a 3 star.
Okay 5.0
Pros: The location, fitness center, and pool area.
Cons: I received no housekeeping services for my 2 day stay. Had to call down for towels and the young lady who answered seemed not to care. Also the refrigerator was not cooling and there was no microwave.
Okay 5.0
Pros: The staff
Good 6.0
Pros: Good location. Most staff overall friendly.
Cons: Someone, I assumed it was housekeeping, throw my trash in the toilet. Oddest thing ever. Once I called, I did get a prompt response. Also had a very long wait in dining area Bar to get served and bartender kept telling us to wait on server.
Poor 1.0
Pros: Location.
Cons: This was a dirty hotel. The bath tub had hair and soap scum in the soap holder. I am contesting an unknown charge which no one can answer me of what it is for, or to take the charge off my credit card.
Good 7.0
Pros: View of water
Cons: It felt tired and a bit beat up
Good 6.0
Pros: Close to airport. Free shuttle
Cons: Yes. It's November and my room on entering was 60 degrees it was 75 outside. It took 3 hours for the room to warm up. I arrived at 11:30 pm I caught a cold. I complained and they gave me some Hilton points. Id rather a warm room to start with
Good 7.0
Pros: Awesome pool- great location.
Cons: Room was very worn and felt 'dirty.'
Okay 5.0
Pros: There is a tiki bar outside that serves decent food. a cafe inside for coffee and muffins and a bar inside. there is also a restaurant but we did not try it
Cons: we were lied to by the front desk staff. they said there were no king beds available, but when we called they said there were 2 available. they were rude and did not repond to my wife when she spoke to them. they acted as if she were not there!
Excellent 10.0
Pros: The staff was friendly and accommodating. The room was clean. The resturant food was delicious. I highly recommend this hotel.
Hilton Palm Beach Airport - West Palm Beach
Rated #12
7.4
Good 7.4
Based on 275 reviews
Details
Reviews
C$ 163

Cleanliness
7.8
Comfort
7.8
Facilities
8.2
Food
3.0
Location
8.2
Overall 7.3 Good
Based on 996 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
8.2
Food
3.0
Location
8.2
Cleanliness
7.6
Comfort
7.6
Facilities
8.0
Location
8.4
Overall
7.2
Cleanliness
8.0
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
8.6
Cleanliness
7.6
Comfort
7.7
Location
8.4
Services
7.5
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.3
Facilities
8.9
Food
3.0
Location
9.2
Cleanliness
7.9
Comfort
7.8
Location
8.2
Services
7.7
Staff
8.1
Cleanliness
7.9
Comfort
8.0
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.8
Comfort
7.6
Facilities
8.0
Location
8.1
Overall
7.3
Cleanliness
7.6
Comfort
7.5
Location
7.7
Services
7.3
Staff
7.8

Excellent 8.4
Good 6.0
Pros: Close to downtown
Cons: It wasn’t nice like the Hilton properties I’m used to staying in. When I use the iron it ruined my tan dress shorts because there was stuff stuck to the bottom of the iron
Poor 1.0
Cons: Was already someone in our room when we got there and was not cleaned and sanitized for my family before we came in, staff offered very little help
Okay 5.0
Pros: The lobby was beautiful
Cons: The air conditioner was warm on 65 degrees. The room smelt old and the springs in the mattress killed my side. Furniture old scratched up as well the doors and walls. This is room 604. We were too exhausted to switch rooms. My wife did not sleep because of the warm heat coming from the air conditioner that again I set on the lowest temperature it allowed 65.
Poor 1.0
Pros: This hotel is next to a very noisy highway. They wouldn¿t change our room. I had a hard time falling asleep. Wouldn¿t recommend.
Cons: Felt dingy. Noisy.
Good 7.0
Pros: Location. Close to the action only took 5 minutes to drive to city center. Quiet at night
Cons: No microwave or balcony. Could use a bit of an upgrade
Poor 1.0
Pros: Lot's to do near by
Cons: We were charged for smoking and we don't smoke
Good 7.0
Cons: the size of the beds were to small.
Okay 4.0
Pros: Breakfast, ok, location ok
Cons: Overcharged, still haven't received refund. Three different people said they would return my call......still waiting. GM never available, always in a "meeting"; never an offer to have the GM call you back. Won't stay here again.
Excellent 10.0
Pros: Location and staff helpfulness
Cons: No
Excellent 9.0
Pros: The price and the cookies!
Cons: Could use some updating, peeling paint, plus our toilet flooded quickly.
Excellent 10.0
Pros: The Front Desk Staff
Cons: Nothing
Poor 1.0
Pros: Nothing
Cons: Had to ask twice for the toilet to be unblocked. No towels !! Asked 5 times for clean towels !! We was to get our room cleaned on the third day. It was never cleaned. I stopped a lady with towels and ask for clean she gave me a poo stained one! !
Good 7.0
Cons: The hotel dose not have queen beds only two full beds when you select a room with two beds.
Good 6.0
Pros: Location
Cons: Water in shower went cold a couple of times during shower. Toilet did not flush well. Required two attempts each time. Ran out of tissues, box had not been checked. Before we left home, they could not find reservation & tried to confirm at a higher rate.
Poor 1.0
Pros: Hotel was in an ok location. Plenty of room
Cons: sink leaked, we had to get our own towels, linens only changed once in 4 days, only provided one cup daily, had to get our own sugar and creamer... room service never available. Staff not knowledgeable of area
Excellent 8.0
Pros: Great service , loved the cookies ...
Cons: Room was a little worn out .. rust in the bathroom ,
Poor 1.0
Pros: Nothing
Cons: Bugs everywhere, stains on the sheets!!!
Poor 1.0
Pros: Nothing felt vey uncomfortable very dark place and crime
Cons: Was very old and dirty found hair all in the room Also walked out front main entrance only to find several 3-6 employees passing around illegal drugs using them out in open. Not good fir a person like myself in law enforcement.
Poor 1.0
Pros: Location
Cons: Check in said 3pm. We arrived at ten to three and there were already a dozen people in the lobby. We gave name and were told to wait. At 3:20 we went back and were told to wait. They didn¿t make a list. People who arrived after us were checked in first!
Okay 5.0
Pros: Lowest price in the area
Cons: Needs work Bathroom sink drainage was slow Water pressure was very low A/C unit was very loud
Good 6.0
Pros: The staff was excellent. Our room was upgraded and a crib was available. The shuttle to and from the airport was awesome.
Cons: The hotel is right on the highway and our “upgrade” literally dangled over it. The traffic noises in the early morning hours were so loud I couldn’t sleep even though I was wearing ear plugs. We thought there was free breakfast- there isn’t. The google image of a giant glass entry is inaccurate.
Excellent 10.0
Pros: LOCATION AND CONVIENCE
Cons: DIDN'T HAVE TOOTHPASTE.
Okay 4.0
Cons: There was roaches in our room the carpet was nasty asf and it cost $---- for one night the shower head in the bathroom was low and when you push it up it doesn’t stay. They ask for $50 deposit and they not even clean
Excellent 10.0
Pros: Cleanliness
Cons: No
Okay 4.0
Pros: The bed and pillows were comfortable
Cons: No microwave in the room had to go use the one in the lobby, air conditioner was very loud, most staff spoke no English, was never asked if we needed towels or brought any clean ones. Never took the dirty ones. Front desk staff acted rude, food cost hig
Excellent 9.0
Pros: cleanliness
Cons: there was no Gideon Placed Bible. If I had known there was no Bible, I would have brought my own. Didn't feel the need to bring mine, as I was expecting one to be in the room. very disappointed about this.
Excellent 9.0
Pros: Comfy bed
Excellent 10.0
Pros: Staff very friendly great room
Poor 1.0
Pros: Location
Cons: No shower curtain called twice nobody brought one. Didn’t get to enjoy my time in Wpb it was raining and tv was in and out the whole time awful
Okay 5.0
Pros: It was clean and the general appearance is very nice. The location is good as well.
Cons: No microwave in the room, the ac didn’t work that well and there was no showercurtain in the bathroom.
Excellent 10.0
Pros: Staff always friendly great price very comfy room
Poor 1.0
Pros: Parking
Cons: I did not like the room. The room was given me to me, was old and smelled really bad; also you can hear all noise from cars on street. I went to front desk to change room they did not. She said they were full .. parking was empty. Horrible service ..
Mediocre 2.0
Pros: location was good close to the airport and car rentals hotel food was good
Cons: no microwave in rooms, no free complimentary coffee. guest has to pay for every cup of coffee. I would find another hotel to stay at
Poor 1.0
Pros: Nothing
Cons: Customer service
Poor 1.0
Pros: Nothing had a nasty smell in the hallways and room.
Cons: NOTHING
Good 6.0
Pros: Close to the airport rental car return. 20 minutes from the beach and local restaurants.
Cons: The pool didnt seem to be monitored by any staff members. There were multiple times we could not even sit on the deck due to the crowd and there was zero social distancing. Multiple staff members were seen without wearing a mask at all or improperly.
Okay 4.0
Pros: The staff was very nice and accommodating. I requested a bathtub in my junior sweet and they made sure I got one.
Cons: Filthy. There was a cigarette hole in the window drapes a leak in the ceiling and so much black mold in the toilet
Mediocre 2.0
Pros: My room was properly reserved.
Cons: No microwave in room, only main lobby. No cookie given or anywhere. No info stating no room service or restaurant, I found out after room paid for.
Mediocre 3.0
Pros: I didn’t even stay the night... it was like the late 80s with some band aides
Good 6.0
Pros: Location near the airport.
Cons: No microwave in the room. Refrigerator was not cold enough.
Okay 4.0
Pros: No housekeeping available, u have to ask for the towel and blanket in the lobby.. very bad experience
Cons: They do not have a housekeeping every day, at the check in your room clean but they do not give you cleaning during your stay, to have clean towels and sheets you must go to ask for them at the Lobby, I have to pay extra 2$ for coffe to make in u room.
Mediocre 2.0
Cons: This hotel advertised as non smoking. Yet upon checking in and making my way to my room I smelt Marijuana smoke in the hallway and throughout my stay. Unacceptable!! Nothing was done about it.
Good 7.0
Pros: good
Cons: na
Mediocre 2.0
Pros: Shuttle to downtown
Cons: There were poop smears on my toilet when I got there, the shuttle is very unorganized I was left waiting 30mins past when they said they would arrive. If I did not call to remind them, they would not have come at all!
Good 6.0
Pros: Location.
Cons: Room condition was sub-par.
Okay 5.0
Pros: Great location
Cons: I don't know why but my hotel key kept deactivating, 4 different times. It was very annoying to have to get a new key every time I left my room.
Okay 4.0
Pros: The best thing about this hotel was it's location.
Cons: The air conditioning sounded like a frieght train and prevented us from having an enjoyable, restful get away. Breakfast was overpriced and unappealing.
Mediocre 3.0
Pros: Location
Cons: We checked in and was not given room keys. The attendant stated the system was down and promised to bring room keys to our room as soon as the system came up. We never received them.
Good 7.0
Pros: Clean room.
Cons: No restaurant around, walking distance. To close from the highway. Very noisy. We had to take a room on the opposite side of the highway.
Okay 5.0
Pros: The room was clean and the bed was comfty.
Cons: My room was by the highway so I heard horns and trucks and cars all night my purois of my stay was some peace and quiet and it was the opposite
Good 7.0
Pros: Loved the free shuttle to CityPlace! Lobby area was nice...appeared clean. Beds were comfortable.
Cons: Staff wasnt as professional as I expected. Misinformation was relayed... information wasn''t relayed
Okay 5.0
Cons: Very noisy (from the highway)
Good 7.0
Pros: location to airport
Good 6.0
Pros: nothing
Cons: 1. Our room after first night woke up to an infestation of ants in the room and had to move to another. 2. The room we moved to was not made up that day by the staff
Mediocre 3.0
Pros: Housekeeping
Cons: 1. The bathroom has mildew in the shower, bed skirt falling off, AC hardly worked, toilet needed to be flushed several times even after speaking with front desk to have fixed. Parking lot was under construction (not a big deal) light coming thru door
Good 6.0
Excellent 10.0
Pros: Staff was friendly and helpful, great place to stay, price was great, location waa great, beds were wonderful
Excellent 8.2
Pros: Staff was very friendly and accommodating.
Cons: One night the room next to us was playing loud music into the early morning hours. It took a while for the staff to resolve the issue. However, we were not charged for that night's stay.
Excellent 8.2
Pros: There was a shuttle to City Place and to PBI.
Cons: Faint smell of cigarette smoke and some road noise.
Good 6.0
Pros: The staff was overall very nice.
Cons: Air conditioner as noisy.
Mediocre 3.0
Pros: Front of the house staff was very good - desk, bar
Cons: Like the housekeeper going #2 in my room?
Good 6.8
Pros: The hotel was easy to get to, had great shuttle service, but to pricey. I was expecting more for the price I paid.
Okay 4.0
Pros: Front desk was friendly.
Cons: 3 different types of mold/mildew in the bathroom. Mismatched granite. Toothpaste splashes on wall. Poor condition overall.
Excellent 10.0
Pros: Nice decor with upscale lobby. Easy parking
Cons: Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.
Excellent 9.7
Pros: Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future.
Cons: No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..
Excellent 9.7
Pros: Nice gym and great breakfast and coffee.
Excellent 8.0
Pros: Staff was excellent, location was great, rooms were very clean and comfortable.
Cons: The breakfast in room dining.
DoubleTree by Hilton West Palm Beach Airport - West Palm Beach
Rated #13
7.3
Good 7.3
Based on 996 reviews
Details
Reviews
C$ 156

Cleanliness
7.1
Comfort
7.3
Facilities
6.8
Food
10.0
Location
8.0
Overall 6.4 Good
Based on 648 reviews
Cleanliness
7.1
Comfort
7.3
Facilities
6.8
Food
10.0
Location
8.0
Cleanliness
6.9
Comfort
7.0
Location
7.9
Services
6.8
Staff
7.3
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
5.2
Comfort
2.0
Facilities
6.0
Food
10.0
Location
10.0
Cleanliness
7.1
Comfort
7.3
Location
8.1
Services
7.1
Staff
7.7
Cleanliness
7.2
Comfort
7.4
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.3
Comfort
7.5
Facilities
7.3
Location
8.0
Overall
6.0
Cleanliness
6.9
Comfort
7.1
Location
8.2
Services
6.8
Staff
7.4

Poor 1.0
Pros: No
Cons: hotel did not accept my pet and still wanted to charge 75 dollars fee
Mediocre 3.0
Pros: It looks nice on the exterior.
Cons: No breakfast included with the hotel (comparable prices hotels included breakfast), nowhere close by to go for breakfast. Door didn¿t close all the way. Terrible soundproofing - could hear someone in the hallway knocking incessantly on a door at 1 AM.
Poor 1.0
Pros: The bed was comfortable
Cons: -Reservation wasn't in the system -No microwave as advertised -Refrigerator wasn't working -Room was asked to be cleaned three times and it wasn't done -Asked for the property management three seperate times before a team member reach back to
Mediocre 2.0
Pros: close to interstate
Cons: outside was a mess. Asked for room to be cleaned they didnt make the bed just left a pile of folded sheets on the edge of the bed. Thugs/homeless etc sitting outside smoking weed, drinking every night.
Okay 4.0
Cons: The bedside table was not cleaned from previous guest. There was a concerning glob of something on the nightstand. Makes me wonder what else was not cleaned. Air did not blow cold. Also, was not told about the water situation in WPB and to use bottled water to brush teeth
Good 7.0
Pros: Comfy beds, full breakast paid. Manager with it.
Cons: No working shuttle, feels shortstaffed.
Poor 1.0
Pros: I booked and they said they have no room. I wasted 4 hours waiting in the lo. bby
Excellent 9.0
Pros: Carol at the front desk was extremely helpful and courteous.
Excellent 10.0
Pros: Clean
Cons: No
Okay 4.0
Pros: I liked the location it was in.
Cons: I didn¿t like how the A/C didn¿t cool the room, the rug in the room was hideous and full of black spots and stains, the bathroom drainage in the tub and sink was repugnant.
Excellent 9.0
Pros: First room had a defective desk lamp and they upgraded me to a nice fully renovated room at no extra cost. Bed was really comfortable
Poor 1.0
Pros: Nothing
Cons: The hotel is really dirty the sheets are so wrinkles and smell bad,no room service they jus bring me towel,no breakfast I will never go back there it was a very bad decision to take this hotel they are so nasty,I am scared to eat I think I will have Corona with this hotel
Poor 1.0
Pros: The hotel smelled so harshly of cleaning products to cover up the filthy rooms I could not breathe. I went to the pool area for fresh air and it was disgusting. Chairs in the pool, no where to sit. I stayed one hour and left the room. Front desk was rude
Cons: Everything was horrible I left one after I arived.
Poor 1.0
Pros: Nothing,
Cons: The hotel was dirty, the carper was filthy in the room as well as in the hall. Staff was inconsiderate and rude, the staff was not very helpful
Poor 1.0
Pros: Nothing
Cons: Sketchy people work there somebody knocked on my door at 3 AM in the morning claiming to be security and it wasn¿t security also the floor has stains all over it and the front desk is rude
Okay 5.0
Pros: The staff was very polite and helpful. The front lobby was nicely done.
Cons: Carpets both inside rooms and hallways were very dirty. Mold in bathroom. Beds were not made every am. Noisy in early hours. Smell of pot one evening upon returning to our floor. Minimal towels in bathroom. No good food options.
Excellent 8.0
Cons: Not enough staff in dining area. Had to track down someone to check out.there was one staff member that seemed to be on a personal call and was yelling on the phone as clinentel was walking in.
Poor 1.0
Pros: Nothing! Horrible
Cons: housekeeping had not finished any rooms and to come back in 45 minutes and hopefully a room would be ready. 1 hour after check in time still no rooms were ready. While we were waiting two patrons came to front desk with complaints of being overcharged.
Poor 1.0
Pros: Location
Cons: It was filthy.
Mediocre 2.0
Pros: Not to be rude but the best part was leaving the hotel.
Cons: Room where dirty smell in the rooms
Poor 1.0
Pros: 0/10 There is nothing positive I can say about the Holiday Inn Palm Beach-Airport Conference Center. This hotel was unsanitary and the employees were not wearing masks at the front desk or away from the front desk while talking with customers.
Cons: 0/10 The police were at the hotel attending to another issue at the hotel when I arrived. The hotel carpets were stained throughout the location. The employees were not in compliance with Covid-19 federal guidelines including not wearing masks.
Mediocre 3.0
Pros: The location
Cons: There was no room service until after you check out
Okay 5.0
Pros: Close to airport
Cons: Hard to get them to answer the phone. Shuttle inadequate operating times. Extremely noisey air conditioning
Okay 4.0
Pros: Just a regular holiday inn.
Cons: No communication about the shuttle service, had to wait for almost 1 hour and had to multiple times. They don't have a regular shuttle but someone driving in their personal car. No one told me about it. Internet is very bad, even the cell signal was no
Poor 1.0
Pros: Nothing
Cons: This place was disgusting! the carpets in the hallway hadn¿t been cleaned at all , there was trash in the hallways. This place was dirty overall Including the room. I absolutely do not recommend this location!!! I have videos of this mess.
Good 6.0
Pros: Location to airport
Cons: Hallway carpet was disgusting. Restaurant not open. Staff not very friendly. Reserved shuttle for 11am the following day to airport. The driver was a half hour late and it was a car not a shuttle. Another couple was also waiting so he had to make 2 trips.
Good 7.0
Cons: The customer service was fair. Check in was terrible
Mediocre 3.0
Pros: Nothing, It was filthy !!
Cons: This hotel is filthy, the carpets and the walls are so dirty !!
Poor 1.0
Pros: Lobby of hotel was good. Hallway dirty with spots everywhere. Worst staff ever seen in my life, no greeting no pleasant communication, not polite.
Cons: Communication of staff Cleanining esp in hallway feels like worse then motel
Okay 5.0
Cons: Carpets were dirty in hallways and in rooms.
Okay 5.0
Cons: The carpet threw out the hotel is very nasty, the market place in the hotel was not stocked, the breakfast is just horrible there giving tater tots & eggo waffles as a replacement
Good 6.0
Pros: The friendliness and helpfulness of the staff - excluding the very rude parking lot security man
Cons: While I understand that the hotel of undergoing renovations, the carpet in my room was stained and disgusting
Mediocre 2.0
Pros: There is not much to like about the Holiday Inn apart from its location to the airport. The staff were reasonable, and the bathrooms were nice.
Cons: Overall the place was filthy. Carpets in the hallways are dirty and stained. Crumbs throughout the room meant it was not cleaned properly. The TV did not work even when getting a new remote. Definitely not 3.5stars.
Excellent 10.0
Pros: Breakfast is outstanding!
Cons: Everything is awesome!
Mediocre 3.0
Cons: The place is worn. The carpets are stained. The bed ancient and hard as a brick. Certainly not a 3.5 star hotel. More like 2 star.
Mediocre 3.0
Cons: There were stains all over the floor and walls. The smoke detector was hanging from the ceiling.
Okay 4.0
Cons: Very dated and smelly rooms. Said complimentary breakfast Did not exist. When I asked for my bill I was told it would be emailed to me. I have yet to receive it.
Okay 4.0
Pros: Location.
Cons: Old, dirty, walls were super thin and neighbors were loud all night.
Mediocre 2.0
Pros: A/c worked great in room
Cons: Carpets were stained and gros, hard beds, elevator smelled like weed, expired soda sold downstairs, Cheetos on comforter. My friend booked a room and they sent her to a room with someone in it. Then they did it again and someone was in that room too.
Mediocre 3.0
Pros: in repair, dirty
Excellent 10.0
Pros: The staff was wonderful and was readily available to help me with any issues I had. Very nice and kind.
Okay 4.0
Pros: Nothing
Cons: There were roaches and the carpet was disgusting!
Excellent 10.0
Pros: Very quiet.. Very Clean.. Staff most helpful
Excellent 10.0
Pros: Clean and friendly staff
Cons: No
Okay 4.0
Pros: I liked that you could grab things near the check in/out and they would put it on your tab.
Cons: The nonsmoking rooms smelled like smoke.
Excellent 10.0
Pros: Clean
Excellent 8.0
Pros: Was an ok experience
Excellent 10.0
Pros: Clean and a good staff
Cons: No
Good 6.0
Pros: Staff very nice and helpful
Cons: Lamp on right side of bed did not work and shade wobbled. Carpet very dirty.
Excellent 8.0
Pros: Good location
Cons: Roaches
Good 7.0
Pros: There where no disturbances
Cons: No breakfast due to renovations
Good 6.0
Pros: The food from room service
Cons: Tv selection. No dark blinds for the windows
Good 6.0
Pros: Good location
Cons: It is dated and not as clean as it could be.
Good 6.0
Pros: Good price
Cons: The water ran cold in the shower if anyone else in floor took a shower
Mediocre 3.4
Pros: Near the airport
Cons: There were roaches in the room. Had to be moved at 10pm to another room
Good 7.0
Pros: The price & the location
Cons: Not really, I think I just expected the room to be a little nicer, but I got a really good rate so it's all relative
Good 6.0
Pros: Location excellent ,
Cons: Carpet needed cleaning. Roaches in bathroom. Was able to kill one and gave to front desk. They said they filed a complaint. Points compensation not adequate for roaches in room. Not what I expected from holiday hill
Excellent 9.5
Okay 4.0
Pros: Staff is friendly
Cons: The beds are woefully uncomfortable. I literally got no sleep. It does not live up to the holiday in standard I'm used too
Okay 4.0
Pros: Hotel was close to airport and the shuttle was convenient
Cons: I got food poisoning right before my cruise and it ruined my whole vacation!!!!!!!!! Don't eat the breakfast.
Holiday Inn Palm Beach Airport Hotel and Conference Center - West Palm Beach
Rated #14
6.4
Good 6.4
Based on 648 reviews
Details
Reviews
C$ 182

Cleanliness
6.1
Comfort
6.1
Facilities
6.6
Location
7.2
Overall
6.6
Overall 6.0 Good
Based on 626 reviews
Cleanliness
6.1
Comfort
6.1
Facilities
6.6
Location
7.2
Overall
6.6
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.6
Comfort
5.7
Location
7.0
Services
5.8
Staff
7.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.9
Comfort
6.0
Location
7.0
Services
5.8
Staff
7.1
Cleanliness
5.6
Comfort
6.0
Facilities
8.0
Location
7.1
Overall
8.0
Cleanliness
6.5
Comfort
6.5
Location
7.5
Services
6.7
Staff
7.4
Cleanliness
6.0
Comfort
6.1
Location
7.4
Services
6.0
Staff
7.1

Good 6.0
Pros: Great location
Cons: A lot of undesirable people staying there, rooms looked damage and old. Sink was clogged up
Excellent 10.0
Pros: Clean and nice vibe.
Cons: No laundry room
Good 6.0
Cons: Room had roaches, tv was broken but had brand new 45 flat screen I had to out together.
Poor 1.0
Pros: The lady at the counter, I forgot her name it started with T. She was extremely nice and patient. Her Custer service skills are extraordinary.
Cons: The rooms were disgusting, one the toilet was clogged and peed all over. We switched rooms and the other had blood and hair all over the tub.
Poor 1.0
Cons: Broken shower, wasn't fixed. They told me they didn't have the parts to fix it, I was going to be called to move to another room. Never called me...I claimed couple of times, the only answer was "I'll leave a note to my supervisor"...I couldn't take a decent shower for 4 days
Excellent 10.0
Pros: Staff were helpful getting the detailed receipt that was needed for my expense report. Also helpful in printing directions and advising on places to go, restarants, etc.
Studio 6 West Palm Beach - West Palm Beach
Rated #15
6.0
Good 6.0
Based on 626 reviews
Details
Reviews
C$ 140

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