Paris Convertible Car Rentals

Cons: The office was difficult to find. The website says its at the train station but once in the station, there are very few signs to direct you to the office. Also, the representative forgot to give us a ticket to get out of the garage so we left with the car and couldn't get out so my husband had to go back to the office and get the ticket.

Cons: I can't think of how this rental could have been better.

Cons: Didn't have an SUV but car I got was great.

Cons: We try to extended our rental for another day but the phone number giving never answer, at one point even said that it was closed!

Cons: They have not fixed over charges they charged due to mileage overages on an unlimited mileage rental. They haven't responded to fix it. The pick up of the car was ridiculous, bad communication, giving me a car I didn't rent initially. I rented a mid-size SUV and they tried to give me a compact car, saying it was an SUV. Took over an hour just to pick car up as rental agent appeared to be incompetent. In the end, they overcharged for for a day and mileage - and have since failed to respond to my multiple attempts to resolve the incorrect charges.

Cons: Was initially told they were out of cars and I would have had to wait a few hours or return the following day. I refused and they quickly “ found” an available car. Unfortunately, the rental desks at many of these agencies are the most challenging to deal with.

Cons: Nothing.

Cons: Agency was empty when I arrived. waited 20+ minutes as staff were out picking up cars. not a big deal, but that was a bit stressful.

Cons: I reserved a standard and was given a minivan, which is substantially harder to manage on tiny French alleys and streets. On returning the car the passcode for the garage did not work, there were no attendants at the lot, and the only remaining spaces were so small I needed to exit through the back.

Cons: The particular pickup/drop off location is a headache to get to

Cons: The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!

Cons: The booking starts at 12:00 but the lunch break of the agency is from 12:00-14:00, everybody left for the two hour lunch break and I couldn't collect the car

Cons: The location is underground, signs is not very clear, hard to find it.

Cons: The seat was very uncomfortable and there was no way to adjust the back. Also- I opted for insurance online when booking the car. The agent apparently could not see this and tried to get me to insure with them. I had proof of insurance and they still tried to sell me insurance.

Cons: Warning, don't book with them. Charging after every momth wotgout notice or explanation!

Cons: The condition of the car was very poor and it appeared that every scratch was documented, forcing me to spend about 20 minutes surveying the car finding all the dents, scratches, stains. Unsatisfactory with over 34k kms

Cons: I wish I had a smaller car for the rental. It's hard getting around France in a mid-size sedan!

Cons: I made a reservation to rent a car and i received an email that confirmed my reservation, when i went to pick up the car, the lady from europcar told me that the reservation wasnt in her sistem and that she had no cars to rent me. I had already payed the reservation and the insurance. I was a mess, Im really angry beacuse I had to pay 400 euros to rent another car in a different agency, and it was in christmas so there were no cars left.

Cons: there is no signage on airport for your brand, so we got terrible to find out your location till we found Hertz whom are doing your job .

Cons: The price quoted and the actual price in the end was way off. Almost doubled

Cons: Went to the address given to pick up the car and the rental storefront did not exist. No signs, none of the phone numbers on the confirmation email provided worked & no one local had any recollection of the rental agency being there or anywhere else in the area.. ended up wasting hours looking for the agency and trying to get in touch with someone. Had to book another car at an airport last minute & change a bunch of our travel plans. Total nightmare.

Cons: pick up was a little chaotic because they didn't had a car for us at the pick up point, even if we reserved 2 week in advance...

Cons: It took a long time to check out

Cons: I tried to return the car to the underground parking garage at night and thought it was closed as there was closed metal door. I returned the next morning only to discover this is the regular door and it opens. If they had mentioned this i would have returned the car on scheduled day.

Cons: They refused to rent us a car

Cons: I was overcharged for my rental by about $70 for gas. I told Budget I did not want the "fuel up front" option when we rented the car, and was told I would not be charged for that. I returned the car with an almost full tank, expecting that I would be charged for the 1 or 2 litres necessary to fill up the tank. Instead I was charged 70 euros for the "fuel up front" option. I emailed the Station Manager, Julien Sigonney, at the Paris station in response to an email he sent me stating that if I had any concerns I should contact him directly instead of give a bad review. I emailed him immediately, asking for our final bill to see what I was charged for. It took him several days to get me a copy. Once I got a copy, I saw what I had been overcharged for and asked for a refund. It has not been two weeks and he has not responded. I have emailed twice more to get a response, and have received nothing. I will never rent from Budget again, and will make sure no one I know does either.

Cons: Renting a car is such a pain, scam, and sadly sucks away the excitement of a short break before you even set off. I booked four days car rental for $230 knowing I would get stung for some insurance. Then I ended up getting a smaller car, waiting 2 hours for it, being charged extra because they didn't have my car, paying surcharges.. dropping off the car with a final bill of around $550 conveniently charged to my credit card, I walked out of Avis/Budget counter feeling pretty sore. Onur ps. i didn't even opt for the $40 a day full insurance

Cons: the car was noisy and not fuel efficient. The staff was unwelcoming starting from the moment they realized I had booked from a broker in the US and was paying less than then French rentals. They took revenge by upselling me some insurance. I was not against it, but numbers really did not add up. It was not only more expensive, but also the EUR - USD fx rate did not make sense. I ended up paying double the amount I had initially booked. Also, there was a railway station tax which I also found out about, and when I challenged them again on this, they had no response other than a threat: "you know, we should cancel your booking because you are not a US resident but you booked through a US site". very nice...last but not least, I had to beg them to show me the car and bring me to it for a review. Initially, they did not want to come out of their cosy office. none in the office was very interested or concerned about me, and I was the only client...

Cons: Lyon staff provided same drop-off address in Paris as Budget website. In Paris, we brought the care to the drop-off address, staff yelled at us for not dropping off across the street from that address, told us we could not complete closing the reservation and they would get around to it after helping everyone else. Rude staff. Poor signage for location. Poor communication all around. Still haven't received any final information about our completed contract.

Cons: The manager guy at the office was rude, unpolite and bad educated. He made our rental experience with this company terrible and left very bed impression.

Cons: Indication About drop off location and time

Cons: Avoid waiting for 2hours to pick up the car

Cons: The car was dirty inside and smelled really bad. I pointed it out at the pickup but was just brushed off. We had to leave and short on time, so I took the car anyways. It was not a pleasant drive though.

Cons: Pick up was terribly slow. We waited almost a half hour before we were even able to get to the counter. Then had to walk to a different location to pick up the car. On getting to the garage, the car they offered us had not even been cleaned and was filthy on both the outside and the inside. We then had to wait another half hour before they gave us another car. Even though my invoice and bill were all in EUR, when I got my finall bill I noticed that, without my authorization, they had charged me in USD and charged me an extortionate conversion rate for the privilege. I used to have a high perception of Hertz but these sleazy tactics (which only amount to a couple of $ for them) make me want to put them into the same bucket as other sleazy operators such as Ryanair.

Cons: The dropoff in Paris was difficult. The rental office was closed, and we had to drop the car at a parking garage which was unmarked. We ended up parking the car on a street and walking into the office in order to drop the car. The attendant was very helpful, and assisted my husband with driving the car into the garage.

Cons: Even though we had clearly marked on our itinerary that we were going one way, we were charged an extra 400e that was not accounted for in our booking.

Cons: The pick up location was no longer in service, but I received no notification of the change. The new location was in central Paris making pickup/drop-off extremely challenging especially on a Sunday when most of the roads are closed. Staff was unhelpful and unapologetic for the inconvenience.

Cons: This location looked very sketchy in a bad area of Paris! We walked inside and it was essentially a gas station with a Hertz sticker in the window! The gas station attendant didn’t speak any English and was very rude to us. He was dismissive and completely unhelpful when we gave him our booking confirmation paperwork he replied in a low muttered tone in French that there was no reservation for us and that his colleague would be back at 9 (thankfully there was a gas station customer there for us who could translate). He didn’t want to help us at all and just kept telling us we had to wait until 9 (one hour later). We got there when the location opened at 8am. Now, this was a business trip for me and we had an important meeting to get to and I can’t tell you the stress it caused not having help OR THE CAR! We had the confirmation, why wasn’t the car there? Or, why couldn’t we rent literally any other car?! We realized there was no Hertz representative on site and who knows how long it might have been had we waited. I honestly didn’t want my personal information or credit card being swiped there at this point. Thankfully there was an Avis location 8 minutes walk down the road that got us into a vehicle quickly! THANK YOU AVIS! I will never use kayak to book a rental car again, or Hertz for that matter! TERRIBLE. Shut this location down!!!!

Cons: This is at a gas station so, they are busy with other customers most of the time.

Cons: It wasn't clear at pick up or drop off how much money I would be charged. I had to look at my bank statement to find out how much I was charged.

Cons: All was fine with the service there

Cons: Drop off location :(

Cons: I drove all around the Gare du Nord in Paris for about two hours trying to find the drop location. My GPS did not work. Nobody spoke English and could help. Finally I used Google maps from the Avis and found the location, circled twice to explore an unmarked underground unattended garage. Finally saw some tiny signs on the ceiling. The search ate up all my time so I didn't get to top off the tank and got dinged for 1/2 tank of gas. Very exhausting and distraught when it was over. Ruined what until then was a great rental experience. The nature of the garage was not even mentioned on my rental agreement.

Cons: When as asking for a SIMPLE EXTENSION. (AFTER telling where Avis call center where i was!) He sent me 2 hours from my location! Lucky for me i checked & found a Avis location 51minutes away from my location!?? Because was rental car was via "Kayak" no Avis location nor call center would help me! T

Cons: AVIS & & KAYAK have no communication! NEVER RECCOMEND KAYAK FOR RENTAL CAR! TERRIBLE EXPERIENCE! !!!!!!!!

Cons: Dear Sir/Madam, Even though I have a confirmation number, she did not provide me a car. I have tried to call her, but instead of answering me, she did not make any explanation and put me on hold. I have tried to call several times and she put me on hold every time. It was very rude. I had a trip with my little brother which is planned weeks ago. At the end of the day, she ruined his dream. It is not acceptable. If I do not get a decent apology, I am going to mention about this issue in other platforms as well. No one has a such right that ruin a kid's dream and its company's reputation. Kind regards, Kenan Kaya

Cons: When we dropped if off in Paris, the drop off station was very sketchy in a below-ground parking lot and the employees didn't seem to know what to do with us. We also had to ask them to give us a receipt and confirm how much of our hold would be charged. It all felt very unprofessional and confusing.

Cons: We were not given a receipt and told we didn't need one. The dropoff point did not look as professional as many of the other AVIS offices were were accustomed to.

Cons: Waisting time and money, the most valuable goods in a holiday

Cons: My reservation 44753552US4 for Premium - Mercedes-Benz C-Class was to be picked up at 184 Rue Du Faubourg Saint Martin, Paris, but was wrongly reported in the system to be picked up at Les Ullis i.e. over one hour and 100€ taxi fare! In addition, a wrong phone number of the agency on the confirmation... This is unacceptable: SHAME ON AVIS information system!