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|Distance to city centre||0.7 km|
|Nearest Airport||Phuket City|
|Distance to airport||24.9 km|
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location is not bad . ok but very far from beach.
The room is small and the bed sheet is old. There is no lift and no bellboy have to carry our big bag and holding the child. Can't ask many questions and misunderstanding
Comfortable bed, good location and helpful friendly staff.
Road noise caused trouble sleeping and could have done with better pillows on the bed. WiFi wouldn’t connect on all floors although the guy at reception connected us to the reception WiFi this could have been a problem on the higher floors.
The location was really nice. Everything was close by. Staff was nice and helpful.
There was a weird smell in the room every time we entered. The rooms could have been a little sound proof as at night it felt we were sleeping on the road from all the noise from cars and bikes. The AC’s fan was too fast even on the low setting. There was no elevator.
The hotel is located in a central area of patong city, and the rooms are quite big.
The room had a very bad smell of being closed for too long, the ac was very old and did a lot of noise, and the sheets were so old and shabby they had holes and marks on them. But the worst thing was the service. Me and my partner were in Phuket for business as we are expats living in Bangkok, and though we had booked in the hotel until Friday we decided to stay one extra day and visit the beach. So, before our stay was over, we went to the reception and asked if we could book our room for one more night. They said the room was free, so we could stay. However, on Friday morning, just as we were walking out of the hotel to meet our business partners, the receptionist stops us, saying that she got informed late the previous night by the manager that the room was not free for us to extend our stay. When we opposed that we had asked to extend our stay and they had agreed, and that if the room had been booked then they should have checked already and inform us before the last minute, the receptionist was just sayin: "sorry, sir - sorry, madame" and doing nothing! I was expecting them to at least offer us another room, or if nothing was available, the possibility of a late check out. But, no no. So, my partner was obliged to stay and pack everything as we were being "kicked-out" (as it felt) from the hotel. Unbelievable!
Everything it’s amazing. EVERYTHING The rooms, the employees, the location.... Small hotel with great service and condition.
A stay at Cello Hotel places you in the heart of Patong, within a 10-minute walk of Jungceylon Shopping Center and Bangla Road. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 70 reviews
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- Friendly service
Policies vary by room type and provider.
Reviews about Cello Hotel
Most Popular Landmarks
- Bazaan Fresh Market 38 m
- Bangla Boxing Stadium 320 m
- Jungceylon Shopping Center 0.5 km
- Paradise Complex 0.7 km
- Patong Hospital 0.7 km
- Patong Boxing Stadium 0.8 km
|Phuket City||24.9 km|