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|"Your friendly staff!"||(in 40 reviews)|
|"Quiet and comfortable the staff is friendly."||(in 40 reviews)|
|"Very nice staff very clean establishment."||(in 40 reviews)|
|"Worst place I’ve ever stayed at."||(in 5 reviews)|
|"Nothing everything is dirty and unsafe"||(in 32 reviews)|
|"They had aot of bed bugs."||(in 6 reviews)|
|room was dirty||in 207 reviews|
|nothing good||in 148 reviews|
|staff was not friendly||in 126 reviews|
|friendly staff||in 117 reviews|
|polite staff||in 111 reviews|
|bed was comfortable||in 80 reviews|
|bathroom door||in 74 reviews|
|close to the airport||in 69 reviews|
|tv did not work||in 62 reviews|
|location were close||in 56 reviews|
|hot water||in 53 reviews|
|dollar deposit||in 49 reviews|
|front desk||in 49 reviews|
|waste of money||in 26 reviews|
|phoenix||in 12 reviews|
|bed bugs||in 11 reviews|
|hotel i have ever||in 8 reviews|
|feel safe||in 7 reviews|
|clean towels||in 6 reviews|
|room clean||in 6 reviews|
|bedbugs and roaches||in 3 reviews|
|strip mall||in 3 reviews|
Terrible experiences. Some people live there for long time and there friends come to their room, knock the door and say loud everyday at 2 to 4 am.
It was a quick uber ride to the airport
Horrible place. Bedbugs, roaches, holes in the walls. Dirty, run down and ugly.
When I go there to the motel there was a police raid as I was pulling and the man at the desk told me that they don't accept prepaid rooms at the price the web page gave me the room for and that I still have to pay full price regardless cause it's 77 a night not what the web site gave it to u for then they went to get the hotwl owner themselfs
Worst hotel ever
I didnt even stayed at this hotel as soon as i when into their parking lot i went right out. Its trashy and its ghetto, i went in uniform and some guy told me i was brave to go into that place in uniform thats when i just took off.
BAD BAD BUSINESS
Luckily had clean sheets and cable. Thats it.
This place is DISGUSTING!!! Rude and unprofessional staff who are not very knowledgable about the job they are doing. Very rundown, outdated, litttered with "unpleasant" guest, if they even are guest there. No ammentities at all. They don't even supply hygiene items. Found rat traps under bed. GROSS!!! That manager Dan is a real piece of work. Had five day stay, received no room service to clean the rooms daily. The housekeepers have got to be drug addicts. Banged on the door 25 minutes prior to check out, then had the nerve to make me wait 30 minutes to actually check out at the office. Please someone take notice and shut this place down. Embarassment to small businesses everywhere.
I like the speed of their internet
I didn't like the staff response to me as a new guest to the hotel, The room was not prepared ready for me despite the fact that a room had been booked and paid for much earlier than my arrival date, The first room gave to me reflected a bad impression of the hotel from a new guest point of view which made me regretted my booking the hotel online that night. Although the room was changed to a better one later.
no toilet paper, no hot water, everything from the towels to the curtain was stained with blood. it had a horrible smell, and was so sketchy that the hotel DIDNT EVEN HAVE A SIGN IDENTIFYING IT. I felt extremely unsafe staying here, and I am not easily scared. I even heard knocking on my door in the middle of the night.
Flies, broken everything
they did not have a key for my door if i left out they the staff would have to let me in
horribly uneasy and uncomfortable
Everything rude staff very scary looking people wondering outside. Didnt seem safe for solo travel or a family.
The bed was soft and big, the bathroom was recently remodeled, the room overall was clean, and the Wifi speeds were awesome compared to other hotels I had stayed at in Phoenix. My $20 deposit was refunded immediately upon my checkout, with receipts to provide proof. 24 hours later and my bank reflects the refund as well. While the area was not the best, the staff was vigilant and provided security for my entire stay.
The room did have the smell of old smoke as though it hadn't been non smoking the entire lifetime. The location, it is close to the Airport, no doubt, but it's in this odd ghetto ring that surrounds the higher class area directly around the Airport. I would not recommend talking with the crackheads (yes they were crackheads) or the "bangers" that roamed the area, but as long as you kept your wits it wasn't more than a slight nuisance. To be honest, I will probably stay at this hotel any time I have to travel to Phoenix.
Clean for the money
Quite cheap and once you are in the room, it is clean and agreeable. Internet very good.
The area is scary. The hotel grounds are completely dilapidated. It makes you think that the rooms will be terrible, which is not the case. I did fear for my car all night though.
Situated in Phoenix, Western Lodge Phoenix Airport/Downtown is an easy drive from Phoenix Zoo and Arizona Women's Hall of Fame. It is conveniently close to Phoenix Sky Harbor International Airport, which is a 10-minute drive away.
There are a range of facilities available to those staying at the hotel, such as a 24-hour reception, free Wi-Fi and laundry facilities.
Western Lodge Phoenix Airport/Downtown's rooms offer a private bathroom, a ceiling fan and a coffee maker, plus all the essentials for a comfortable stay. They provide a telephone and heating.
After settling in to their room, guests can explore the local area with use of GateWay Community College Light Rail Station, which is a brief stroll from the hotel. Heritage Square and Tempe Town Lake are also a short car trip from the property.
based on 145 reviews
Policies vary by room type and provider.
Western Lodge is located at 3725 East Van Buren Street in Downtown, 6.8 km from the centre of Phoenix. Papago Park is the closest landmark to Western Lodge.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Western Lodge.
Yes, Western Lodge offers free Wi-Fi.
Yes, Western Lodge offers free parking.
No, Western Lodge does not offer free airport shuttle service.
Western Lodge is 1.7 km from Phoenix Sky Harbor Intl. Western Lodge is 34.8 km from Phoenix-Mesa Gateway.
No, Western Lodge does not have a pool on-site.