Never stay here
The mirrors in the room
Everything. The staff was terribly rude and they did not have any towles for us. What hotel doesnt have towels?!
Close to the airport
Room smelled, linens old and dingy looking, the motel is old and in great need of updating.
Hotel Room Smelled Like Smoke
The hotel says that it is a smoke free hotel. We checked-in the hotel and the room smelled like someone had been smoking in it recently. I spoke with the hotel desk and they told me they had no other rooms. His only solution was to hand me a bottle of febreeze. There was also a ton of fruit flies flying all over the room. We ended up checking out immediately and booking another room. I've never experienced a hotel like this. Pay the extra money; don't stay here.
The place was out dated and dirty. The staff was u
The room was over run with ants. The parking lot is to small to accommodate a vehicle for each room. There was a group hanging around that made you Leary to return to your car after dark.
A nice place to stay
The room was nice had a room next to it with couch table microwave and refrigerator a kinda get away room.
front desk staff
housekeeping staff were rude and did not to my room for a two day stay
Can't believe Howard Johnson has their name associ
The lobby smelled of urine. The staff looked as if they were hired right from the street. The room smelled horrible. There was no toilet paper in the bathroom.
Friendly housekeeping staff.
Terrible odor in room.
Handy to airport and had an hourly shuttle. As we live too far away to catch an early morning flight, it fit our needs for flying.
Facility is pretty run down in a section that doesn't invite exploration on foot. Room was very cramped and lacked outlets for today's connected traveler. Would probably stay again, will keep looking for better.
Filthy, should not belong to Howard Johnson brand
Location was fine
Room was filthy dirty, no waste basket, bathroom smelled like urine, tv was old and you needed to be very close for the remote to work, and you needed to press very hard. I have pictures of the filth if anyone wants them
worst stay ever
there is not a single positive thing to say about this place.
the staff were extremely rude and incompetent. They claim to have never received a reservation although we had the confirmation printed out. the manager then proceeded to tell us that he was going to charge us four times as much. I just believe that he was charging us more because it was super Bowl weekend and he was mad that we got a good deal online. When I tried to reason with him he was very disrespectfuland very unprofessional. The Howard Johnson corporation should be very ashamed that this hotel has been ran into the ground in the management sucks.Everything was filthyand outdated.I felt very unsafe the door lock was not very efficient. no decent human being should be staying here. I guarantee it would not pass a health inspection.after much grief we decided to move hotels. It was much more worth it to pay much more money to stay in a hotel that was much nicer. This hotel needs to be shut down. There is no possible way it is up to code and is ran in manners that the Howard Johnson would want. shame on the owners / manager for running such a terrible hotel and having such terrible customer service.if I could give this hotel a negative score that would much more reflect my actual opinion of this place
Spend your next fun-filled family trip at this Howard Johnson Phoenix Airport/Downtown Area only two miles from the Phoenix Sky Harbor International Airport with a complimentary 24-hour airport shuttle and a Park Before You Fly Package. Centrally located to businesses and downtown convention center Travel no farther than next door for the unique Desert Botanical Garden. Walk to Gateway Community College. Find Rolling Hills Golf Course less than three miles away, or tour the campus of Arizona State University. Pet a giraffe, ride a camel, or feed a stingray at the nearby Phoenix Zoo. Wake up to a complimentary Rise and Dine continental breakfast, and plan your adventures with the complimentary wireless Internet access. Enjoy the refreshing outdoor pool. Take advantage of the business center with fax and copy services, computer and printer. Refresh in your comfortable guest room with microwave and refrigerator. Suites, smoke-free and handicapped-accessible rooms are also available.
Based on 1,009 reviews
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