Pros (+) Location
Cons (-) Facility was old run down and in need of refurbishment.
2 stars
Best Western Plaza Inn
Photos of Best Western Plaza Inn
Overview
The Best Western Plaza Inn is located in Pigeon Forge, offering ski accommodations near Dolly Parton’s Dixie Stampede. The Smoky Mountain Car Museum is near the hotel, as is the Comedy Barn Theater, Dollywood’s Splash Country, the Island at Pigeon Forge, Smoky Mountain Ziplines, and the Pigeon Forge Gem Mine. Guests will find plenty of shopping and dining within a short walk, and the Great Smoky Mountains are just a short drive away.
There are 201 guest rooms at this smoke-free hotel, which offers a free breakfast buffet and free parking. Complimentary WiFi is provided in all areas of the hotel and self-serve guest laundry facilities are provided. There is also a 24-hour business center and the front desk is open 24 hours, as well. There are two outdoor pools and an indoor pool for guest enjoyment. The hotel offers one meeting room and a front desk safe.
There is a children’s pool at the property, which also has connecting rooms available. Select suites include a fully-equipped kitchen or a jetted tub and some rooms have river or mountain views. There are also accessible units at this property. Pets are not allowed. Children can stay free with the use of provided beds and bedding. 24-hour check-in is available at the hotel.
All of the guest rooms include air conditioning, a coffee maker, microwave and fridge, desk and phone, premium TV, and a private bathroom with complimentary toiletries and a hairdryer. Ironing amenities are included, as well.
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Amenities at Best Western Plaza Inn
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Microwave
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
- Walk-in shower
General
- River view
- Family rooms
- Telephone
- Pool view
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Complimentary breakfast
- Child pool
Outdoor
- Balcony
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Reviews of Best Western Plaza Inn
8.6
Very good
2466 verified ratings
Wonderful
1411
Very good
411
Good
317
Okay
103
Fair
108
Mediocre
47
Poor
70
Summary of reviews
Guests say
Guests appreciated the cleanliness and location of the hotel, often noting the fair price. However, many mentioned issues with amenities such as breakfast overcrowding and some facilities needing refurbishment. The service was generally neutral, with some guests finding staff friendly while others felt they could be more welcoming.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
53 reviews
8.1 out of 10
5 reviews
All reviews
Pros (+) Close to all the shops and restaurants
Cons (-) Wifi wasn't the strongest . Not a lot of options on TV
Pros (+) Great hotel, room was clean, breakfast was great! Definitely staying here again!
Pros (+) The rooms are two-roomed, so to speak. The bedroom is separate from the rest. Nice kitchen. Two televisions. Pull out sofa as well. Lovely arrangements. Beautiful hotel.
Pros (+) Clean hotel and great location
Cons (-) Breakfast area was way too small
Location
3755 Parkway, Pigeon Forge, TN 37863-3813
What's nearby
- Old Mill Square0.9 km
- Gatlinburg Municipal Golf Course0.9 km
- Pigeon Forge Mill1 km
- Smoky Mountain Speedpark1.3 km
- FunStop Family Action Park1.3 km
- Chasing Rainbows Museum2 km
- Dollywood2 km
- Southern Gospel Museum and Hall of Fame2.2 km
- Jurassic Jungle Boat Ride2.9 km
- Dollywood's Splash Country Water Adventure Park3.6 km
- The Forge Cinemas3.9 km
- Thomas Kinkade At Waldens Landing3.9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plaza Inn
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | C$ 147 |
Average price (weekend night) | C$ 242 |
When to book a room at Best Western Plaza Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Pigeon ForgeGood to know
Value for money | 8.6 |
|---|---|
Distance to downtown | 1.0 km |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 40.0 km |