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Bluebay Grand Esmeralda
5 stars

Bluebay Grand Esmeralda

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 4500
From
C$ 104
Cheapest

rate per night

7.1
Good
based on 1331 reviews
1,331 reviews
Room type
Provider
Nightly total
Deluxe room
C$ 104
Standard Room
C$ 173
Double room
C$ 238
63 more Bluebay Grand Esmeralda deals
63 more Bluebay Grand Esmeralda deals

Photos of Bluebay Grand Esmeralda

About Bluebay Grand Esmeralda

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Bluebay Grand Esmeralda in Playa del Carmen offers a tranquil retreat on the edge of the turquoise waters and shimmering coastline. There are four room options to choose from including the Deluxe Garden View, Deluxe Partial Ocean View, the Deluxe Ocean View, and the Vista Jardin Jacuzzi Suite. There is a large pool surrounded by palm trees that guests can enjoy while lounging in one of the nearby sunbeds complete with mosquito netting.

Room amenities include WiFi, a minibar, coffee maker, air conditioning, safe deposit box, and a hairdryer. TV programming and a phone are provided, as well.

There are several dining options available on the property, and guests can find gourmet Mexican options as well as a few regional favorites. The six restaurants are spread about the property to accommodate all of the guests. Those that enjoy a round or two of golf will appreciate the El Camaleon Mayacoba golf course. Plus the Blue Bay offers guided tours to areas around the property like those who explore the nearby natural deep pools which are great for snorkeling and scuba-diving.

The property does not allow any pets, but children are always welcome. The rooms are cleaned each day with fresh towels and bed linens supplied. The property accepts many different currencies including euros, U.S. dollars, Canadian dollars, and pesos. Guests can also pay with American Express, Banamex, Bancomer, Mastercard, Visa, and traveler's checks. The property is very highly rated with guests, getting high scores for location, rooms, reception, service, cleanliness, and dining options.

Latest deals for Bluebay Grand Esmeralda

Thu 19/9
Fri 20/9
Standard Room
bed type unknown
C$ 173
bed type unknown
C$ 182
bed type unknown
C$ 192
Superior Room
bed type unknown
C$ 341
Double room
bed type unknown
C$ 238
bed type unknown
C$ 267
bed type unknown
C$ 281
Deluxe room
bed type unknown
C$ 104
bed type unknown
C$ 128
bed type unknown
C$ 136
King room
1 king bed
C$ 436
1 king bed
C$ 570
1 king bed
C$ 661
Luxury Room
bed type unknown
C$ 294
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Bluebay Grand Esmeralda

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Things to do

  • Gift shop
  • Bicycle rental
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Windsurfing

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Pool with a view

Bathroom

  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Sea view
  • Garden view
  • Telephone
  • Pool view
  • Storage available

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled Access

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Fax/photocopying

Reviews of Bluebay Grand Esmeralda

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Learn how KAYAK collects reviews.

7.1
GoodBased on 1,331 verified guest reviews
Pros +
Cons -
Traveller type:
Time of Year:
Show reviews that mention
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K
6.0 Okay
Cons:Entertainment - same show for several years now and no live entertainment after the nightly show
G
5.1 Fair
Pros:They had a variety of places to eat on site.
Cons:Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.
A
3.7 Poor
Pros:Mexican food was good. They gave out coconuts every other day.
Cons:Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.
A
9.7 Wonderful
Pros:The food is amazing many choices to try different foods. The staff is very friendly, helpful and over all did a great job. We were very impressed with how everyone went out of their way to make our time there memorable.
Cons:There are not designated smoking areas and sometimes hard to avoid smoke. The shows at night are very fun and entertaining, but was very hot and smokey.
A
6.8 Okay
Pros:Steakhouse was excellent. The shuttle to Playa Del Carmen was only 65 pesos each way. Very convenient.
Cons:The beach is terrible. I know this isn't the resorts fault, but unfortunately for them, the beach is part of the experience.
L
8.0 Very good
Pros:The grounds were immaculate. The pool was very nice, and there were always chairs available during my stay, no matter what time of day it was. (I stayed between April 28 - May 5). My room was great as well, a nice walk-in shower, good AC, a mini-fridge stocked daily with water, soft drinks, and beer. The room was a ground level garden view room, which I highly recommend. The ground floor rooms have a nice large patio, compared to the upper floors which have a smaller balcony. The food was also impressive. I'm a vegetarian, so I sometimes worry about choices, but there was always plenty of options at the buffets. At the A La Carte restaurants there were fewer choices, but that's to be expected.
Cons:I found that sometimes the service was a bit lacking. This is often rare when visiting Mexico, as in the past I have found that the staff are generally quite eager to please. There were some good staff members of course - we had all lovely servers at the buffets, and Mario, who cleaned our room, was excellent. However, we encountered a number of average and below-average employees during our stay, at the front desk there were a couple unpleasant people, as well as some of the bars throughout the resort. It seemed the bar staff gave service depending on how well they were being tipped. The beach is also a bit of a let down, brown water with a large amount of seaweed washing ashore - but hey, it's nature, you can't really complain. It was nice that the traveling salesmen who patrol the beaches were not allowed to come ashore. They waited at the water line and called out to come a see their products, but they didn't bother you while you sat on your lounge chair in the sand. On the other hand, I found the resort photographers fairly pushy. When relaxing at the pool they come around and force people to take photographs wearing sombreros, holding iguanas - that sort of thing. Maybe some people enjoy this, but I prefer to sit in silence and read my books and they were incredibly pushy, they wouldn't take no for an answer!
A
3.4 Poor
Pros:The rooms were clean.
Cons:Every single staff there seemed to lack management and quality service. When escalated, manager did not take ownership and try to resolve issues.
A
8.0 Very good
Pros:Pools were large, food was good. Staff was excellent.
Cons:Beach had lots of weeds in water. Not sure if it was just a nature thing, but the staff cleaned it every day.
J
7.7 Good
Pros:Food was great and rooms were comfy
Cons:The facility is just too big and hard to navigate at times. Stayed in Mexico many times and there are better places to stay for the same price.
A
9.4 Wonderful
Pros:The staff was very friendly and cooperative. The facility was very clean. The staff always keeping everything clean and stocked. We enjoyed using the gym.
Cons:Our room was very nice and more than what we expected. The only negative was the bed seemed broken. It had a dip on one side. At the end of the day we were so tired, we didn't say anything. but I'm sure they would have done something. Maybe staff should keep an eye on the state of the furniture. Also the water in the pool was very very cold. We couldn't stay in it. But the beach made up for it.

Location

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque Natural Tres Ríos0.6 km
  • El Camaleón Mayakoba Golf Club2.2 km
  • Playa Maroma6.4 km
  • Playa Paraíso8.5 km
  • Mamita's Beach Club9.4 km
  • Muelle Navega9.8 km
  • Parque 28 de julio10.3 km
  • Playa principal de Playa del Carmen10.5 km
  • Calle Quinta Avenida10.5 km
  • Yucatek Divers10.6 km
  • Aviario Xaman Ha11.5 km
  • Playacar Golf Club12.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Bluebay Grand Esmeralda

Low season

September

High season

December

Average price (weeknight)

C$ 214

Average price (weekend night)

C$ 326
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 47% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Bluebay Grand Esmeralda

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Bluebay Grand Esmeralda

  • If you’re after a cheap room at Bluebay Grand Esmeralda, then you should consider staying during the low season. The cheapest deals can generally be found in September and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Bluebay Grand Esmeralda, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Bluebay Grand Esmeralda was booked for on KAYAK in the last 2 weeks was C$ 147, while the most expensive was C$ 272.
  • How long should you stay at Bluebay Grand Esmeralda? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Bluebay Grand Esmeralda

  • Where is Bluebay Grand Esmeralda located?

    Bluebay Grand Esmeralda is located at Carr. Chetumal - Puerto Juárez Km 300, 10.6 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Bluebay Grand Esmeralda.

  • When is check-in time and check-out time at Bluebay Grand Esmeralda?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Bluebay Grand Esmeralda.

  • Does Bluebay Grand Esmeralda offer free Wi-Fi?

    Yes, Bluebay Grand Esmeralda offers free Wi-Fi.

  • Does Bluebay Grand Esmeralda offer free parking?

    Yes, Bluebay Grand Esmeralda offers free parking.

  • How far is Bluebay Grand Esmeralda from the airport?

    Bluebay Grand Esmeralda is 22.1 km from Cozumel. Bluebay Grand Esmeralda is 39.9 km from Cancun.

  • Does Bluebay Grand Esmeralda have a pool?

    Yes, Bluebay Grand Esmeralda has a pool on-site.

  • How does KAYAK find such great Bluebay Grand Esmeralda hotel deals?

    KAYAK scours the web for all room deals available at Bluebay Grand Esmeralda in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bluebay Grand Esmeralda and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bluebay Grand Esmeralda.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hyatt Zilara Riviera Maya8.7 Excellent (226 reviews)0.53 kmAdults only, Outdoor pool, beachfrontC$ 378+
5-star hotel
Rosewood Mayakoba10 Excellent (3 reviews)1.56 kmFitness centre, Restaurant, Bar/LoungeC$ 1,237+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only7.8 Good (116 reviews)1.59 kmPrivate beach, snorkelling, Outdoor poolC$ 425+
Rental
Deluxe Handcrafted 4 Br Oceanfront Treehouse10 Excellent (1 review)0.47 kmKitchen, terrace/patio, PorchC$ 2,597+

Cheapest

See cheapest stays in Playa del Carmen
4-star hotel
Hyatt Zilara Riviera Maya8.7 Excellent (226 reviews)0.53 kmAdults only, Outdoor pool, beachfrontC$ 378+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only7.8 Good (116 reviews)1.59 kmPrivate beach, snorkelling, Outdoor poolC$ 425+
5-star hotel
Rosewood Mayakoba10 Excellent (3 reviews)1.56 kmFitness centre, Restaurant, Bar/LoungeC$ 1,237+
Rental
6% cheaperBlue Lagoon Mayakoba1.97 kmAdults only, Outdoor pool, wifiC$ 144+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Rosewood Mayakoba10 Excellent (3 reviews)1.56 kmFitness centre, Restaurant, Bar/LoungeC$ 1,237+
4-star hotel
Hyatt Zilara Riviera Maya8.7 Excellent (226 reviews)0.53 kmAdults only, Outdoor pool, beachfrontC$ 378+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only7.8 Good (116 reviews)1.59 kmPrivate beach, snorkelling, Outdoor poolC$ 425+
Rental
Deluxe Handcrafted 4 Br Oceanfront Treehouse10 Excellent (1 review)0.47 kmKitchen, terrace/patio, PorchC$ 2,597+

Good to know

Value for money

7.3

Distance to downtown

10.6 km

Nearest Airport

Cozumel

Distance to airport

22.1 km