Tue 22/9
-
Wed 23/9
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Secrets Capri Riviera Cancun is an adults-only resort situated on 71 acres in the Riviera Maya. This oceanfront resort delivers a AAA Four Diamond experience, as well as Unlimited Luxury all-inclusive services and amenities. This hotel is committed to providing top quality service to all guests, with 24-hour concierge and room service, as well as wait service available poolside and on the beach. Unlimited food and drinks, including alcoholic beverages, come with the price of the room. Guests can also enjoy onsite activities, entertainment, parties, and events free of charge.

This adults-only getaway is designed for fun, romance, and relaxation, with honeymoon and anniversary packages available to visitors. Guests can choose from many well-appointed guest rooms that feature stunning views of the ocean, beach, and surrounding grounds. There are meeting and event spaces available, making this a popular destination for weddings and other special events. The hotel staff can help with recommendations for sightseeing, and the resort includes a number of pre-planned excursions and tours for guests to check out during their stay.

Chichen Itza and Xcaret are nearby, making it easy to check out the historic ruins and culture of the Riviera Maya. There are also snorkeling adventures, fishing and boat charters, water sports, and more. Xplor Park offers adrenaline junkies all the adventure they need with underground rafts and cavern hikes, amphibious vehicle tours, and zip line courses. Plus, there is plenty of shopping, dining, and nightlife to explore in nearby areas to get a taste of Mexican culture on the Yucatan Peninsula.

8.3
Very good
415 reviews

Latest deals for Hyatt Zilara Riviera Maya

Tue 22/9
-
Wed 23/9
Deals from
C$ 338
Cheapest rate per night
Compare prices for King room, Double room and 32 more Hyatt Zilara Riviera Maya deals.
King room, 1 king bed
C$ 338
nightly with fees
King room, 1 king bed
C$ 342
nightly with fees
King room, bed type unknown
C$ 381
nightly with fees
Double room, bed type unknown
C$ 395
nightly with fees
King room, 1 king bed
C$ 406
nightly with fees
Double room, bed type unknown
C$ 421
nightly with fees
Double room, 2 double beds
C$ 425
nightly with fees
Double room, 2 double beds
C$ 438
nightly with fees
Double room, bed type unknown
C$ 447
nightly with fees
King room, bed type unknown
C$ 453
nightly with fees
Double room, 2 double beds
C$ 454
nightly with fees
King room, 1 king bed
C$ 460
nightly with fees
Double room, bed type unknown
C$ 481
nightly with fees
Double room, 1 twin bed
C$ 484
nightly with fees
Double room, bed type unknown
C$ 494
nightly with fees
Resort Room, bed type unknown
C$ 526
nightly with fees
King room, bed type unknown
C$ 607
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hyatt Zilara Riviera Maya

  • Adults only
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis
  • Free Wi-Fi

Reviews of Hyatt Zilara Riviera Maya

8.3
Very good
415 verified ratings
Wonderful
232
Very good
82
Good
38
Okay
19
Fair
20
Mediocre
7
Poor
17

Summary of reviews

Guests say
Guests overwhelmingly appreciate the hotel's attentive and friendly staff, with many highlighting exceptional service from specific employees and a welcoming atmosphere. Cleanliness is frequently mentioned as a positive aspect, with rooms and public areas kept tidy. Amenities such as pools, restaurants, and bars are generally well-received, and breakfast is noted as a highlight by several guests. While the location is convenient for beach access, some guests mention noise issues and distance from main roads. Overall, the positives focus on service, cleanliness, amenities, and breakfast quality.
AI-generated from customer reviews
Service10 out of 10
Cleanliness9 out of 10
Amenities8.5 out of 10
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All reviews

10
Wonderful
Anonymous, Sep 2016
Pros (+) I absolutely Looooooved this Hotel, it was the MOST beautiful Hotel i ever stayed in and the staff and food was impeccable......... Love Love Love Love Loved it... 100 stars..

Location

Carretera Federal 387, Km 299, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.7 km
  • 5th Avenue7.1 km
  • Guadalupe Church7.4 km
  • O2 Mexico8.5 km
  • Mamita's Beach Club8.9 km
  • Beyond Diving8.9 km
  • Mexico Blue Dream8.9 km
  • La Fe9 km
  • Playa Paraíso9 km
  • Parque 28 de julio9.8 km
  • Albertos SCUBA10.1 km
  • Terminal Marítima de Playa del Carmen10.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-003241/2025

Essential information about Hyatt Zilara Riviera Maya

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
February
C$ 551
C$ 590
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 26% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hyatt Zilara Riviera Maya

Which month has the cheapest rates at Hyatt Zilara Riviera Maya?

The cheapest month to stay at Hyatt Zilara Riviera Maya is July, with an average nightly rate of C$ 431. The most expensive month is December at C$ 714 per night.

What is the cheapest day to book Hyatt Zilara Riviera Maya?

The cheapest day to book Hyatt Zilara Riviera Maya is Sunday, with an average nightly rate of C$ 360. The most expensive day is Tuesday at C$ 674 per night.

How far in advance should you book Hyatt Zilara Riviera Maya?

To get the best price at Hyatt Zilara Riviera Maya, book around 2 weeks in advance. This could save you approximately 39% compared to booking last minute.

KAYAK's top tips for your stay at Hyatt Zilara Riviera Maya

  • If you’re after a cheap room at Hyatt Zilara Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in May and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Zilara Riviera Maya, plan to stay on a Sunday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Hyatt Zilara Riviera Maya was booked for on KAYAK in the last 2 weeks was C$ 507, while the most expensive was C$ 507.
  • How long should you stay at Hyatt Zilara Riviera Maya? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Hyatt Zilara Riviera Maya

  • Where is Hyatt Zilara Riviera Maya located?

    Hyatt Zilara Riviera Maya is located at Carretera Federal 387, Km 299, 10.1 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Hyatt Zilara Riviera Maya.

  • When is check-in time and check-out time at Hyatt Zilara Riviera Maya?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Zilara Riviera Maya.

  • Does Hyatt Zilara Riviera Maya offer free Wi-Fi?

    Yes, Hyatt Zilara Riviera Maya offers free Wi-Fi.

  • Does Hyatt Zilara Riviera Maya offer free parking?

    Yes, Hyatt Zilara Riviera Maya offers free parking.

  • How far is Hyatt Zilara Riviera Maya from the airport?

    Hyatt Zilara Riviera Maya is 21.9 km from Cozumel Intl. Hyatt Zilara Riviera Maya is 40.4 km from Cancun.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes, Hyatt Zilara Riviera Maya has a pool on-site.

  • How does KAYAK find such great Hyatt Zilara Riviera Maya hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Riviera Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Riviera Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Riviera Maya.

Nearby hotels and places to stay

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5-star hotel
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5-star hotel
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5-star hotel
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Vacation rental
Luxury Three Bedroom Villa with Pool, Mayakoba, Mexico
10 Excellent (2 reviews)1.94 kmPrivate pool, Outdoor pool, BalconyC$ 2,161+
5-star hotel
Rosewood Mayakoba9.5 Excellent (25 reviews)1.08 kmSnorkeling, Fitness centre, RestaurantC$ 1,040+
5-star hotel
Fairmont Mayakoba8.8 Excellent (625 reviews)1.65 kmPrivate beach, snorkelling, Outdoor poolC$ 490+
5-star hotel
Alila Mayakoba8.7 Excellent (424 reviews)1.29 kmPrivate beach, snorkelling, Outdoor poolC$ 508+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.8
10.1 km
Cozumel Intl
21.9 km