Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, km. 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700

Cheapest
rate per night

8.8

Excellent
based on 2,939 reviews
Ocean Maya Royale - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Check-in
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Check-out
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Provider Nightly total
TripAdvisor C$ 172
C$ 179
Orbitz C$ 186
TripAdvisor
wihp
Orbitz

Good to know

Distance to city centre 10.3 km
Location rating 7.4
Nearest Airport Cancun
Distance to airport 40.2 km

Rooms

Check-in
Check-out

Deluxe Rooms

C$ 189+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 189 per night
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Unknown
C$ 200 per night
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Unknown
C$ 218 per night
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Unknown
C$ 242 per night
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Unknown
C$ 244 per night
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Unknown
C$ 244 per night
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Unknown
C$ 248 per night
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Unknown
C$ 273 per night
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Unknown
C$ 276 per night
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Unknown
C$ 284 per night
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Unknown
C$ 288 per night
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Unknown
C$ 293 per night
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Unknown
C$ 304 per night
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Double bed
C$ 314 per night
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Double bed
C$ 320 per night
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Unknown
C$ 321 per night
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Unknown
C$ 462 per night
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Unknown
C$ 510 per night
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Unknown
C$ 612 per night

King Rooms

C$ 413+

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Bed Type
Provider
Nightly base price
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King bed
C$ 413 per night

Double Rooms

C$ 203+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 203 per night
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Unknown
C$ 220 per night
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Unknown
C$ 290 per night
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Unknown
C$ 292 per night
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Unknown
C$ 309 per night
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Unknown
C$ 312 per night
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Unknown
C$ 313 per night
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Double bed
C$ 459 per night

Standard Rooms

C$ 186+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 186 per night
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Unknown
C$ 249 per night
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Unknown
C$ 302 per night
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Unknown
C$ 575 per night

Reviews

Pros

Cons

Traveller rating

157
30
11
3
0

Time of year

Traveller type

Show reviews that mention

+
beach is beautiful in 66 reviews
beach seaweed in 76 reviews
bit far in 18 reviews
blue moon in 11 reviews
exceeded are expectations in 8 reviews
food was good in 118 reviews
grounds were kept in 16 reviews
italian restaurant in 9 reviews
king bed in 13 reviews
lovely rooms in 8 reviews
nightly entertainment in 30 reviews
playa del in 27 reviews
plenty of beach chairs in 63 reviews
pool bar in 30 reviews
shut doors in 2 reviews
slam loudly in 3 reviews
staff was great in 135 reviews
  • Excellent
    Sep. 2019
    9.2

    Food was great and services was beyond expectations. Made our vacation wonderful!

    Drinks we sometimes inconsistent depending on which bartender made them.

  • Okay
    Sep. 2019
    5.8

    The drinks were good and food.

    I came here to kayake alone but was told that all of the single use kayaks were not in working order. Also, the spa staff was given 2day notice cancelaton on an appointment but stated that I would still be charged half when it clealy states on the policy that this is for late or no shows. Very high pressure and poor professionalism. I will not be back due to this.

  • Excellent
    Aug. 2019
    9.2

    The rooms were very clean and spacious, and the food was really good. Great variety and the servers are really accommodating. There was limited space by the pool, but still offered a relaxing atmosphere. I especially loved the presence of all the wildlife on the property. Iguanas, deer, and the very adorable coatis!

    It was extremely hot, and the lobby is open which made it very uncomfortable at times, especially at check in which took much longer than expected. Which leads me to the next issue I had, I really didn’t appreciate that I couldn’t enjoy the few days I had at the resort without having someone push me into some kind of money making venture. It got to be really annoying and overwhelming that I couldn’t walk to the pool in peace; a massage, or a tour, or hours long presentations for future bookings at other hotels. I felt it was very unprofessional and a little sleazy of them to take advantage of tourists in that way. We were greeted thinking we were being given a tour and got stuck for an hour sweating profusely, with information about another hotel. I went for my birthday and was told I’d receive something “special” in my room, which I’m assuming got cancelled when I opted out of being tortured for hours on my vacation. I also didn’t appreciate the “free” shopping tour that drops you off at a jewelry store for an extended period of time in an attempt to yet again get some more money out of you. But then leaves you with very little time to actually do shopping for yourself at the strip, before being picked up and shoved in to a van with not enough seats for everyone booked for the tour. One of us got stuck in the front sitting in the middle (not an actual seat) by the gear shift and was painfully in discomfort the entire ride. So just beware of these “incentives” the hotel pushes on you if you’re just there to relax and enjoy your vacation. It would suit you to plan excursions outside of the hotel and be firm about not wanting what ever they’re offering, remember that NOTHING IS FREE! They also appear to be cognizant of allergies requiring you to fill out forms listing them, but PLEASE pay attention regardless because I specifically stated pineapples as an allergy and was given water with pineapple slices in it and I broke out in hives all over my face.

  • Excellent
    Aug. 2019
    9.2

    The food is AMAZING. The entertainment, the staff, the drinks, the pool/beach area. Sooo relaxing! Our room was beautiful and clean. Our ocean view was amazing to wake up to every morning.

    A lot of seaweed on the beach, but that's didnt bother us.

  • Excellent
    Aug. 2019
    9.6

    Although some days had a lot of guests, resort never felt overcrowded. There was always a quiet spot on the beach to relax

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About

Overview

Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.

Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.

The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 2,939 reviews

9.3

WiFi

8.6

Service

6.0

Wellness

4.8

Beach

Things to Know

  • Friendly service
  • Recreation staff is nice
  • Clean hotel facilities
  • Pleasant hotel grounds

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Scuba diving
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Free parking
Private beach
Designated smoking area
Storage available
Terrace/Patio
Adults only
Massage
Laundry service
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Steam room
Free valet parking
Wedding services
Outdoor tennis
Airport shuttle

Photos

Ocean Maya Royale - Adults Only - Playa del Carmen - Beach All Photos (35)
Ocean Maya Royale - Adults Only - Playa del Carmen - Balcony Balcony (1)
Ocean Maya Royale - Adults Only - Playa del Carmen - Banquet hall Banquets (2)
Ocean Maya Royale - Adults Only - Playa del Carmen - Bar Bar (2)
Ocean Maya Royale - Adults Only - Playa del Carmen - Bathroom Bathroom (1)

Location

Most Popular Landmarks

  • Parque Natural Tres Ríos 1 km
  • El Camaleón Mayakoba Golf Club 1.8 km
  • Playa Maroma 6.8 km
  • Playa Paraíso 8.9 km
  • Mamita's Beach Club 9 km
  • Muelle Navega 9.4 km

Playa del Carmen Travel Guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 10.9 km
San Miguel de Cozumel 22.1 km

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