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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
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![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom]( "Provided by Revato")
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![Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Bedroom]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen - Restaurant]( "Provided by Revato")
![Ocean Maya Royale - Adults Only - Playa del Carmen]( "Provided by Revato")
Ocean Maya Royale - Adults Only
Carretera Federal Chetumal, Km 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700
Cheapest
rate per night
8.0
Excellent
based on 455 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | C$ 143 |
| TripAdvisor | C$ 149 |
| Prestigia | C$ 156 |
Good to know
Value for money |
8.7 |
|---|---|
Distance to city centre |
10.3 km |
Location rating |
8.4 |
Nearest Airport |
Cancun |
Distance to airport |
40.2 km |
Rooms
Double Rooms
C$ 148+
Bed type
Provider
Nightly base price
Unknown
C$ 148
per night
Unknown
C$ 170
per night
Unknown
C$ 179
per night
Unknown
C$ 203
per night
Unknown
C$ 218
per night
Unknown
C$ 244
per night
Unknown
C$ 252
per night
Standard Rooms
C$ 225+
Bed type
Provider
Nightly base price
Unknown
C$ 225
per night
Deluxe Rooms
C$ 156+
Bed type
Provider
Nightly base price
Unknown
C$ 156
per night
Unknown
C$ 157
per night
Unknown
C$ 157
per night
Unknown
C$ 159
per night
Unknown
C$ 163
per night
Unknown
C$ 171
per night
Unknown
C$ 171
per night
Unknown
C$ 171
per night
Unknown
C$ 175
per night
Unknown
C$ 184
per night
Unknown
C$ 187
per night
Unknown
C$ 194
per night
Unknown
C$ 195
per night
Unknown
C$ 199
per night
Unknown
C$ 200
per night
Unknown
C$ 201
per night
Unknown
C$ 206
per night
Unknown
C$ 211
per night
Unknown
C$ 212
per night
Unknown
C$ 213
per night
Unknown
C$ 219
per night
Unknown
C$ 227
per night
Unknown
C$ 236
per night
Unknown
C$ 245
per night
Unknown
C$ 253
per night
Double bed
C$ 323
per night
Reviews
Pros
| "The entertainment team were fantastic!" | (in 21 reviews) |
|---|---|
| "Excellent food, staff were wonderful" | (in 64 reviews) |
| "Luxury facility with friendly staff." | (in 80 reviews) |
Cons
| "Beach and smell was terrible!" | (in 30 reviews) |
|---|---|
| "The beach had lots of seaweed" | (in 4 reviews) |
Traveller rating
175
40
15
3
0
Time of year
Traveller type
Show reviews that mention
+
| staff was great | in 171 reviews |
|---|---|
| food was good | in 158 reviews |
| beach is beautiful | in 83 reviews |
| nightly entertainment | in 40 reviews |
| pool bar | in 30 reviews |
| playa del | in 19 reviews |
| italian restaurant | in 17 reviews |
| clean rooms | in 11 reviews |
| dolce vita | in 10 reviews |
| blue moon | in 8 reviews |
| lots of seaweed | in 8 reviews |
| resort is beautiful | in 7 reviews |
| buy a timeshare | in 4 reviews |
| king bed | in 4 reviews |
| comfortable bed | in 1 review |
| good breakfast | in 1 review |
-
ExcellentJul. 20198.2
No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
-
ExcellentFeb. 20198.8
Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.
My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).
-
MediocreMay 20154.0
Not an upscale place
Grounds were fairly nice. Room seemed clean.
Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.
-
GoodAug. 20107.3
Overall the resort was very comfortable. We could have as much privacy or as much social interaction with others as we wanted, and the staff was extremely helpful with everything.
The ocean itself was disgusting. The water in the Riviera Maya is supposed to be clear and beautiful, and typically it is, but where we stayed it was murky and full of trash (our ocean view included floating plastic ware). Thankfully, the resort had two pools. Next time around, however, we may opt for a hotel that isn't all inclusive but has a beach we can swim in.
-
GoodMay 20106.3
Sax Player, Club Level Beach Beds, Landscaping, Italian Restauant,
Not enough bars, swim up bar in bad shape, better daytime activities at pool, beach area in front of resort not great,
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About
Overview
Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.
Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.
The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.
Features
8.0 Excellent
based on 455 reviews
9.1
Cleanliness
9.1
Comfort
9.1
Staff
8.7
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Free parking
Private beach
Designated smoking area
Storage available
Terrace/Patio
Adults only
Massage
Pool bar
Adapter
Additional toilet
Balcony
Body soap
Coffee machine
Conditioner
Desk
Fire extinguisher
Flat-screen TV
Garden view
Hypoallergenic pillow
iPhone dock
Mosquito net
Non-feather pillow
Pool towels
Pool with a view
Private bathroom
Private entrance
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Shower cap
Slippers
Snack bar
Sofa
Solarium
Telephone
Tile/marble floor
Toilet
Toilet paper
Tumble dryer
TV
VIP room facilities
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Entertainment staff
Ironing service
Shops (on site)
Tour desk
Diving
Evening entertainment
Water sport facilities (on site)
Bathrobe
Garden
Spa and wellness centre
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air purifiers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Laundry service
Spa
No smoking
Coffee shop
Safe
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Airport shuttle
FAQs when booking at Ocean Maya Royale - Adults Only
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Photos
All Photos
01 of 42
Reviews about Ocean Maya Royale - Adults Only
“Beautiful property”
“The staff was exceptional especially at the Privilege desk. The SPA staff was also terrific as were its facilities. The landscaping was beautiful.”
“Adults only, food, service was great.”
“Overall a great resort, excellent facilities, good drinks, and very good food options - from buffet to a la carte restaurants, all were top notch!”
“Dive school is an awesome facility. Great upkeep and cleanliness. Staff is helpful and friendly. El charro, the mexican grill restaurant is awesome and very underrated. I would go there over the buffet.”
Location
Most Popular Landmarks
- Parque Natural Tres Ríos 1 km
- El Camaleón Mayakoba Golf Club 1.8 km
- Playa Maroma 6.8 km
- Playa Paraíso 8.9 km
- Mamita's Beach Club 9 km
- Muelle Navega 9.4 km
Playa del Carmen Travel Guide
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