Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, Km 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700

Cheapest
rate per night

8.0

Excellent
based on 455 reviews
Ocean Maya Royale - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Fri. 18/9
-
Sat. 19/9
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 143
TripAdvisor C$ 149
Prestigia C$ 156
Booking.com
TripAdvisor
Prestigia

Good to know

Value for money

8.7

Distance to city centre

10.3 km

Location rating

8.4

Nearest Airport

Cancun

Distance to airport

40.2 km

Rooms

Fri. 18/9
Sat. 19/9

Double Rooms

C$ 148+

Bed type
Provider
Nightly base price
Unknown
C$ 148 per night
Unknown
C$ 170 per night
Unknown
C$ 179 per night
Unknown
C$ 203 per night
Unknown
C$ 218 per night
Unknown
C$ 244 per night
Unknown
C$ 252 per night

Standard Rooms

C$ 225+

Bed type
Provider
Nightly base price
Unknown
C$ 225 per night

Deluxe Rooms

C$ 156+

Bed type
Provider
Nightly base price
Unknown
C$ 156 per night
Unknown
C$ 157 per night
Unknown
C$ 157 per night
Unknown
C$ 159 per night
Unknown
C$ 163 per night
Unknown
C$ 171 per night
Unknown
C$ 171 per night
Unknown
C$ 171 per night
Unknown
C$ 175 per night
Unknown
C$ 184 per night
Unknown
C$ 187 per night
Unknown
C$ 194 per night
Unknown
C$ 195 per night
Unknown
C$ 199 per night
Unknown
C$ 200 per night
Unknown
C$ 201 per night
Unknown
C$ 206 per night
Unknown
C$ 211 per night
Unknown
C$ 212 per night
Unknown
C$ 213 per night
Unknown
C$ 219 per night
Unknown
C$ 227 per night
Unknown
C$ 236 per night
Unknown
C$ 245 per night
Unknown
C$ 253 per night
Double bed
C$ 323 per night

Reviews

Pros

Cons

Traveller rating

175
40
15
3
0

Time of year

Traveller type

Show reviews that mention

+
staff was great in 171 reviews
food was good in 158 reviews
beach is beautiful in 83 reviews
nightly entertainment in 40 reviews
pool bar in 30 reviews
playa del in 19 reviews
italian restaurant in 17 reviews
clean rooms in 11 reviews
dolce vita in 10 reviews
blue moon in 8 reviews
lots of seaweed in 8 reviews
resort is beautiful in 7 reviews
buy a timeshare in 4 reviews
king bed in 4 reviews
comfortable bed in 1 review
good breakfast in 1 review
  • Excellent
    Jul. 2019
    8.2

    No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.

    No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.

  • Excellent
    Feb. 2019
    8.8

    Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.

    My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).

  • Mediocre
    May 2015
    4.0

    Not an upscale place

    Grounds were fairly nice. Room seemed clean.

    Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.

  • Good
    Aug. 2010
    7.3

    Overall the resort was very comfortable. We could have as much privacy or as much social interaction with others as we wanted, and the staff was extremely helpful with everything.

    The ocean itself was disgusting. The water in the Riviera Maya is supposed to be clear and beautiful, and typically it is, but where we stayed it was murky and full of trash (our ocean view included floating plastic ware). Thankfully, the resort had two pools. Next time around, however, we may opt for a hotel that isn't all inclusive but has a beach we can swim in.

  • Good
    May 2010
    6.3

    Sax Player, Club Level Beach Beds, Landscaping, Italian Restauant,

    Not enough bars, swim up bar in bad shape, better daytime activities at pool, beach area in front of resort not great,

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.

Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.

The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 455 reviews

9.1

Cleanliness

9.1

Comfort

9.1

Staff

8.7

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Free parking
Private beach
Designated smoking area
Storage available
Terrace/Patio
Adults only
Massage
Pool bar
Adapter
Additional toilet
Balcony
Body soap
Coffee machine
Conditioner
Desk
Fire extinguisher
Flat-screen TV
Garden view
Hypoallergenic pillow
iPhone dock
Mosquito net
Non-feather pillow
Pool towels
Pool with a view
Private bathroom
Private entrance
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Shower cap
Slippers
Snack bar
Sofa
Solarium
Telephone
Tile/marble floor
Toilet
Toilet paper
Tumble dryer
TV
VIP room facilities
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Entertainment staff
Ironing service
Shops (on site)
Tour desk
Diving
Evening entertainment
Water sport facilities (on site)
Bathrobe
Garden
Spa and wellness centre
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air purifiers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Laundry service
Spa
No smoking
Coffee shop
Safe
Pets not allowed
Free valet parking
Wedding services
Outdoor tennis
Airport shuttle

FAQs when booking at Ocean Maya Royale - Adults Only

Where is Ocean Maya Royale - Adults Only located?

When is check-in time and check-out time at Ocean Maya Royale - Adults Only?

Does Ocean Maya Royale - Adults Only offer free Wi-Fi?

Does Ocean Maya Royale - Adults Only offer free parking?

Does Ocean Maya Royale - Adults Only offer free airport shuttle service?

How far is Ocean Maya Royale - Adults Only from the airport?

Can you bring pets to Ocean Maya Royale - Adults Only?

Does Ocean Maya Royale - Adults Only have a pool?

Photos

All Photos (42)
Bedroom (9)
Bar (1)
Pool (5)
Beach (1)

Location

Most Popular Landmarks

  • Parque Natural Tres Ríos 1 km
  • El Camaleón Mayakoba Golf Club 1.8 km
  • Playa Maroma 6.8 km
  • Playa Paraíso 8.9 km
  • Mamita's Beach Club 9 km
  • Muelle Navega 9.4 km

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