The Palm at Playa

4 stars
7.6
Good
based on 1206 reviews
1,206 reviews
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
8th Street Between 5th And 10th Avenue, Playa del Carmen, Quintana Roo
+52 984 128 0191
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Bedroom
Rooftop
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Pool
Hotel amenity
Patio
Living room
Bedroom
Lobby
Lounge
Dining room
Pool
Hotel amenity
Living room
Lounge
Bedroom
Pool
Rooftop
Bedroom
Bedroom
Pool
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Living room
Pool
Living room
Hotel amenity
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Living room
Restaurant
Bar
Lounge
Building
Other
Other
Rooftop
Bathroom
Rooftop
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. For guests with day trips planned, the hotel offers packed lunches.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

7.6
Good
1206 reviews

Latest deals for The Palm at Playa

Fri 6/11
-
Sat 7/11
Deals from
C$ 72
•Cheapest rate per night
Compare prices for Standard Room, Double room and 23 more The Palm at Playa deals.
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*Total includes estimated local taxes & fees payable on check out.

Amenities at The Palm at Playa

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of The Palm at Playa

7.6
Good
1206 verified ratings
Wonderful
564
Very good
200
Good
143
Okay
74
Fair
64
Mediocre
51
Poor
109

Summary of reviews

Guests say
Most guests praise the hotel's excellent central location, making it convenient for exploring the city and nearby attractions. The rooftop pool and comfortable beds are also highlighted as positives. However, many reviews mention significant cleanliness issues throughout the hotel, including dirty rooms and bathrooms. Service receives mixed feedback, with some staff members described as friendly and helpful, while others are noted as inattentive. Despite some amenities like the pool and room size being appreciated, the overall impression is affected by maintenance and cleanliness concerns.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort7 out of 10
Pool7 out of 10
Service6 out of 10
Cleanliness0.5 out of 10
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All reviews

6.2
Okay
Anonymous, Sep 2018
Pros (+) The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons (-) For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9.4
Wonderful
Hani, Oct 2017
Pros (+) Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , ...
Cons (-) We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
Read more
6.2
Okay
Anonymous, Nov 2016
Pros (+) The shower area was beautiful with two ceiling shower heads.
Cons (-) Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking...
Read more

Location

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio213 m
  • Albertos SCUBA379 m
  • Terminal Marítima de Playa del Carmen0.6 km
  • La Fe0.8 km
  • Beyond Diving0.9 km
  • Mexico Blue Dream0.9 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • O2 Mexico1.3 km
  • The Reef Marina2 km
  • Playacar Golf Club2.1 km
  • Guadalupe Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 008-007-004904/2025

Essential information about The Palm at Playa

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
April
C$ 87
C$ 75
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 51% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Palm at Playa

Which month has the cheapest rates at The Palm at Playa?

The cheapest month to stay at The Palm at Playa is July, with an average nightly rate of C$ 85. The most expensive month is March at C$ 193 per night.

What is the cheapest day to book The Palm at Playa?

The cheapest day to book The Palm at Playa is Saturday, with an average nightly rate of C$ 75. The most expensive day is Wednesday at C$ 170 per night.

How far in advance should you book The Palm at Playa?

To get the best price at The Palm at Playa, book around 10 weeks in advance. This could save you approximately 18% compared to booking last minute.

KAYAK's top tips for your stay at The Palm at Playa

  • If you’re after a cheap room at The Palm at Playa, then you should consider staying during the low season. The cheapest deals can generally be found in October and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palm at Playa, plan to stay on a Saturday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at The Palm at Playa was booked for on KAYAK in the last 2 weeks was C$ 75, while the most expensive was C$ 75.
  • How long should you stay at The Palm at Playa? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at The Palm at Playa

  • Where is The Palm at Playa located?

    The Palm at Playa is located at 8th Street Between 5th And 10th Avenue in Centro, 0.5 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to The Palm at Playa.

  • When is check-in time and check-out time at The Palm at Playa?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Palm at Playa.

  • Does The Palm at Playa offer free Wi-Fi?

    Yes, The Palm at Playa offers free Wi-Fi.

  • Does The Palm at Playa offer free parking?

    Yes, The Palm at Playa offers free parking.

  • How far is The Palm at Playa from the airport?

    The Palm at Playa is 19.1 km from Cozumel Intl. The Palm at Playa is 49.9 km from Cancun.

  • Does The Palm at Playa have a pool?

    Yes, The Palm at Playa has a pool on-site.

  • How does KAYAK find such great The Palm at Playa hotel deals?

    KAYAK scours the web for all room deals available at The Palm at Playa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palm at Playa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palm at Playa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Los Itzaes Hotel8.7 Excellent (693 reviews)0.06 kmOutdoor pool, Restaurant, Free Wi-FiC$ 95+
26% cheaper
Room With King Bed In Blvd Hotel, Fifth Avenue
0.07 kmSnorkeling, Fitness centre, TVC$ 61+
3-star hotel
48% cheaperHotel Maya Turquesa6.8 Good (2,036 reviews)0.07 kmOutdoor pool, Restaurant, Room serviceC$ 42+
3-star hotel
Maya Del Mar7 Good (396 reviews)0.08 kmWi-FiC$ 237+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
54% cheaperCoco Azul Hotel Boutique6.2 Good (140 reviews)0.08 kmIndoor pool, Bar/Lounge, Free Wi-FiC$ 38+
3-star hotel
53% cheaper
El Sol Del Caribe By Bfh
0.16 kmC$ 38+
3-star hotel
48% cheaperHotel Maya Turquesa6.8 Good (2,036 reviews)0.07 kmOutdoor pool, Restaurant, Room serviceC$ 42+
3-star hotel
46% cheaper
Zihil Ha Hotel
8.4 Excellent (125 reviews)0.1 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVC$ 44+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - Near Playa del Carmen Main Beach9 Excellent (516 reviews)0.1 kmSnorkeling, Restaurant, Room serviceC$ 112+
3-star hotel
Los Itzaes Hotel8.7 Excellent (693 reviews)0.06 kmOutdoor pool, Restaurant, Free Wi-FiC$ 95+
3-star hotel
35% cheaper
Kinbe Hotel Boutique
8.7 Excellent (209 reviews)0.16 kmSnorkeling, Outdoor pool, Free Wi-FiC$ 53+
4-star hotel
26% cheaperHacienda Real del Caribe Hotel8.6 Excellent (2,593 reviews)0.12 kmOutdoor pool, Restaurant, Bar/LoungeC$ 61+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.8
0.5 km
Cozumel Intl
19.1 km

More options for your stay in Playa del Carmen