|"Excellent service and great people attending"||(in 10 reviews)|
|"Comfortable and spacious rooms."||(in 26 reviews)|
|"Staff very friendly, room very clean,."||(in 48 reviews)|
|"Room floor was dirty."||(in 17 reviews)|
|"Another party, another noisy night"||(in 2 reviews)|
|"No hot water, broken TV Remote"||(in 20 reviews)|
There is not o e thing I did not like
Un hotel muy acogedor con un área de recibidor con el encanto de las estructuras antiguas coloniales pero con todas as comodidades de un hotel moderno. Tiene Casino, estacionamiento, piscina, WiFi, restaurante y "coffe shop"/ cafetería muy acogedor.,
Las camas son un poco muy duras para mi gusto ya que prefiero las camas de memory foam.
Nice and easy
Well located, nice casino, clean rooms.
Outside noise. Need a refrigerator.
Clean, comfortable, nice restaurant
Need water in the room and a bit better service from parking staff
Being on the central square is a major asset for this property. Lola's is also a great dinner choice. The front part of the property is quite historic.
Very Good Hotel for the rate.
All in one
The location was in the center of the historic plaza, therefore, walking to see the sites was perfect. Parking in the hotel lot, adjacent to the building and casino entrance was safe, secure and convenient. Dining in their restaurant LOLA, was top notch, casual, but fine dining for sure, was excellent and a part of the hotel, besides the courtyard pool. The diverse menu was outstanding as well as the quality of the food!! Service was outstanding as well. The casino was more expansive than I thought and part of the hotel, but not detectable from the actual residential side of the hotel; great and discreet.with good security. The coffee shop/cafe was outstanding and adjacent to the lobby. All staff were excellent, cordial, attentive and pleasant.
The late night life across the street was not truly disturbing, (if you kept your air conditioning on), but could have been more quiet had the front lobby doors been closed. Room 226 was an absolutely wonderful room, but the sunrise comes directly through the front door, stained glass arch onto our faces (maybe a darker stained glass?). My only true complaint (although inexpensive) was that the parking fee should have been free to patrons of the hotel.
Terrible Room Maintenance
The refund I received once I spoke to the manager.
We arrived very late at night to a hotel room with no A/C. We were moved to another room for the night while they fixed the AC. The problem was the room did not have hot water. Once we returned to the original room we had the hot water did not work for the remainder of the stay. We paid way too much to not have simple comforts like AC and hot water especially traveling with two small children. Additionally, there was SO much street noise you were barely able to sleep and the bathrooms were covered in mold. Will NOT stay there again.
I like the location
good place to stay for southern part of puerto ric
the check in and out process was fast and friendly a lot of local attractions to see rooms were clean and spacious casino open 24 hrs across from hotel
noise from the outside we found out the bathroom has a window that lets in a lot of noise make sure to keep the bathroom door closed to keep most of the sound out
With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
based on 829 reviews
Policies vary by room type and provider.
Ponce Plaza Hotel & Casino is located at Reina Street, 0.1 km from the centre of Ponce. Plaza de las Delicias is the closest landmark to Ponce Plaza Hotel & Casino.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Ponce Plaza Hotel & Casino.
Yes, Ponce Plaza Hotel & Casino offers free Wi-Fi.
No, Ponce Plaza Hotel & Casino does not offer free parking.
No, Ponce Plaza Hotel & Casino does not offer free airport shuttle service.
Ponce Plaza Hotel & Casino is 5.5 km from Ponce Mercedita. Ponce Plaza Hotel & Casino is 62.6 km from Mayagüez Eugenio M De Hostos.
No, pets are not allowed at Ponce Plaza Hotel & Casino.
Yes, Ponce Plaza Hotel & Casino has a pool on-site.