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Collection O Hotel Del Portal, Puebla
3 stars

Collection O Hotel Del Portal, Puebla

Juan de Palafox y Mendoza 205, 72000 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 404 6200
From
C$ 38
Cheapest

rate per night

7.9
Good
based on 1175 reviews
1,175 reviews

Photos of Collection O Hotel Del Portal, Puebla

Overview

Rating
Colonial Puebla hotel in Puebla Historic Center with a 24-hour front desk A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Collection O Hotel Del Portal, Puebla offers 90 accommodations with laptop-compatible safes and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Rating
7.9
Good
Based on 1,175 verified guest reviews

Latest deals for Collection O Hotel Del Portal, Puebla

Thu 19/12
Fri 20/12
Standard Room
bed type unknown
bed type unknown
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Superior Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Collection O Hotel Del Portal, Puebla

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24hr front desk

General

  • Family rooms
  • Seating area
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Accessibility and suitability

  • Elevator
  • No smoking
  • Designated smoking area
  • Private entrance

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Health and safety

  • Daily housekeeping
  • Safe

Pool and spa

  • Hot tub

Parking and transportation

  • Parking

Laundry

  • Laundry service

Workspace

  • Desk

Family friendly

  • Cribs available

Reviews of Collection O Hotel Del Portal, Puebla

7.9
Good
1175 verified ratings
Wonderful
493
Very good
214
Good
184
Okay
78
Fair
83
Mediocre
36
Poor
87
Guests say
Guests appreciated the hotel's central location, describing it as very convenient and within walking distance of bars and restaurants. The cleanliness of the rooms also received praise, indicating that housekeeping did a good job. However, many guests faced issues with the service, particularly regarding the cold water in the showers and unsatisfactory responses from staff to concerns. Additionally, there were complaints about the value for money with unexpected fees during check-in and insufficient amenities.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service2.5 out of 10
Value for Price2 out of 10
Bathroom1.5 out of 10
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6.5
Okay
Anonymous, Jun 2016
Cons (-) Cold water showers. When we referred the issue to the reception counter, they simply stated that the water tank was empty. Not the friendliest of staff with the exception of Lupita from housekeeping. She was very nice and welcoming.

Location

Juan de Palafox y Mendoza 205, 72000 Puebla City, Puebla

What's nearby

  • Zócalo de Puebla152 m
  • Catedral de Puebla172 m
  • Street of Candies302 m
  • Amparo Museum360 m
  • Capilla del Rosario361 m
  • Mercado el Parian398 m
  • Artist Quarter0.5 km
  • Ángel Custodio0.5 km
  • Museo de Arte Popular0.8 km
  • Downtown Puebla1.3 km
  • Museo Nacional del Ferrocarril1.8 km
  • Fuertes de Loreto1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Collection O Hotel Del Portal, Puebla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Collection O Hotel Del Portal, Puebla

  • Where is Collection O Hotel Del Portal, Puebla located?

    Collection O Hotel Del Portal, Puebla is located at Juan de Palafox y Mendoza 205, 0.5 km from the centre of Puebla City. Zócalo de Puebla is the closest landmark to Collection O Hotel Del Portal, Puebla.

  • When is check-in time and check-out time at Collection O Hotel Del Portal, Puebla?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Collection O Hotel Del Portal, Puebla.

  • Does Collection O Hotel Del Portal, Puebla offer free Wi-Fi?

    Yes, Collection O Hotel Del Portal, Puebla offers free Wi-Fi.

  • How far is Collection O Hotel Del Portal, Puebla from the airport?

    Collection O Hotel Del Portal, Puebla is 22.4 km from Puebla City Huejotzingo. Collection O Hotel Del Portal, Puebla is 101.8 km from Mexico City Benito Juarez.

  • How does KAYAK find such great Collection O Hotel Del Portal, Puebla hotel deals?

    KAYAK scours the web for all room deals available at Collection O Hotel Del Portal, Puebla in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Collection O Hotel Del Portal, Puebla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Collection O Hotel Del Portal, Puebla.

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