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Excellence Riviera Cancun by The Excellence Collection - Adults Only
5 stars

Excellence Riviera Cancun by The Excellence Collection - Adults Only

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8500
From
C$ 578
Cheapest

rate per night

9.2
Wonderful
based on 26 reviews
26 reviews
Room type
Provider
Nightly total
King room
C$ 578
Double room
C$ 685
Standard Room
C$ 990
10 more Excellence Riviera Cancun by The Excellence Collection - Adults Only deals
10 more Excellence Riviera Cancun by The Excellence Collection - Adults Only deals

Photos of Excellence Riviera Cancun by The Excellence Collection - Adults Only

Overview

Rating

The Excellence Riviera Cancun resort offers stunning views, white sandy beaches, and an array of amenities.

Tile, marble, and stucco give the Mexican resort a Mediterranean style Located right on the coast of the Riviera Maya, guests at the luxury, adults-only resort have nine different styles of suites to choose from including the Rooftop Terrace Suites, Ocean-View Suites, Swim-Up Suites and more. The hotel suites offer everything from plunge pools, Jacuzzis, private balconies, and concierge services.

There is no shortage of food options at the Excellence Riviera. The resort offers 10 different international restaurants that guests can opt to dine at nightly. The restaurants feature everything from French to Indian cuisine. Snacks, beverages, and entrees are all available poolside and on the beach. Should guests want to enjoy a meal on a private balcony or in the comfort of the suite, room service is available 24 hours a day.

For guests who want to relax and unwind, there are six different pools, a lazy river. and, of course, sandy beaches of Mexico. Yoga is available on the beach at sun up. The Miile Spa offers services such as massages, facials, and other body treatments for guests who want to pamper themselves. Adventurous guests can enjoy excursions including deep-sea fishing, swimming with dolphins, or day trips to learn and explore the Mayan culture.

There are also many choices for guests to enjoy the nightlife at Excellence Riviera Cancun. Patrons can dance the night away at one of the clubs or lounges or choose to participate in one of the themed events, such as "Casino Night" or "The White Party."

With spacious rooms, gourmet cuisine, top-notch service, and an array of amenities, it is no wonder Excellence Riviera is a top choice with travelers.

Rating
9.2
Wonderful
Based on 26 verified guest reviews

Latest deals for Excellence Riviera Cancun by The Excellence Collection - Adults Only

Wed 7/5
Thu 8/5
King room
1 king bed
C$ 578
1 king bed
C$ 652
1 king bed
C$ 882
Double room
2 double beds
C$ 685
bed type unknown
C$ 741
1 king bed
C$ 988
Standard Room
bed type unknown
C$ 990
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Private beach
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Flat-screen TV
  • Free toiletries
  • Parking

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Outdoor

  • Grill
  • Private beach
  • Garden

Dining

  • Restaurant
  • Coffee machine
  • Coffee shop

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries

Pool and spa

  • Pool
  • Spa

Accessibility and suitability

  • Disabled Access
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Media and entertainment

  • Flat-screen TV

Things to do

  • Gift shop

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews of Excellence Riviera Cancun by The Excellence Collection - Adults Only

9.2
Wonderful
26 verified ratings
Wonderful
21
Very good
3
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests praised the hotel for its exceptional service, friendly staff, and well-maintained grounds. The food quality and variety received positive remarks, and many appreciated the cleanliness of the rooms. However, some guests expressed disappointment regarding the beach conditions, citing seaweed and algae issues. Overall, the resort is seen as a good choice for those who prioritize service and amenities over beach access.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Value for Price8.5 out of 10
Atmosphere8 out of 10
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All reviews

10
Wonderful
Julia, Dec 2024
Went to Excellence Riviera Cancun for the fourth time and wasn't disappointed as usual. Great service, nice restaurants options and great location. You can walk alone the beach to the nearby town Puerto Morelos 40 min, you can take a multiple tours from the resort if you want to explore the area. When you stays 3+ nights the airport pickup/dropoff is included for free. Beach area is clean and nice...
Read more
10
Wonderful
janice, Apr 2019
Pros (+) Every thing was wonderful
10
Wonderful
Anonymous, Nov 2017
Pros (+) Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Cons (-) Every now and then I could smell stagnant water in the water displays next to the buildings
10
Wonderful
Janice, Mar 2017
Pros (+) Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Cons (-) Nothing!
8.2
Very good
Anonymous, Aug 2016
Pros (+) The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people say this place is top of line they have not been to to many others. You can go to several other hotels and get 100% of what you want, not 90%.
Cons (-) If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very disappointing. You will not even want to go in the water with all the algae and sea weed. If you are strictly a pool person, you will be fine. We will not go back simply due to this issue. We have been...
Read more
10
Wonderful
Anonymous, Dec 2015
Pros (+) Everything was amazing
9.7
Wonderful
Christina, Dec 2015
Pros (+) The room was amazing, as well as the rest of the facility. Everything as clean and easily accessible. The staff was helpful and polite. The stars visibility made you never want to leave.
Cons (-) The food was just ok at most of the restaurants.
8.8
Very good
Anonymous, Oct 2015
Pros (+) I loved the room, the restaurants, the pools, the beach, and the ambiance. I had a great time with my friends. Everything was easily accessible.
Cons (-) The only things I didn't like was the inconsistency of the service. When we ordered drinks it was always a surprise what we would get based on the waiter or waitress taking the order. Some servers were friendlier than others. Also, the Wifi and cell service was VERY bad. If you need to communicate with the outside world, you shouldn't stay there.
10
Wonderful
eric_grote, Jul 2015
Pros (+) I was actually semi dreading this trip based on past Mexico experiences, but I ended up having an amazing time. The food, room, staff, everything was perfect. Will definitely go back some day.
Cons (-) This resort had no control over this...but the ocean was brown from algea! Was not able to spend any time on the beach! They did have a tractor trying to pick it up but there was too much.

Location

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo2.2 km
  • Puerto Morelos Lighthouse3.2 km
  • Puerto Morelos Town Square3.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden5.1 km
  • Arrecife de Puerto Morelos National Park5.4 km
  • Bonanza Ranch12.3 km
  • Playa Paraiso Golf Club16.7 km
  • Parque Cenote Las Mojarras18.8 km
  • Selvatica Adventure Kingdom21.9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Excellence Riviera Cancun by The Excellence Collection - Adults Only

Low season

August

High season

February

Average price (weeknight)

C$ 762

Average price (weekend night)

C$ 793
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • If you’re after a cheap room at Excellence Riviera Cancun by The Excellence Collection - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in August and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Excellence Riviera Cancun by The Excellence Collection - Adults Only, plan to stay on a Wednesday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only was booked for on KAYAK in the last 2 weeks was C$ 696, while the most expensive was C$ 844.
  • How long should you stay at Excellence Riviera Cancun by The Excellence Collection - Adults Only? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Are any special packages available for a honeymoon at Excellence Riviera Cancun Luxury Adults Only?

    If you choose to celebrate your honeymoon at the hotel, you can choose from several luxurious honeymoon suites and one of two special packages. The complimentary honeymoon package is available to couples married within the preceding 3 months and features thoughtful in-room touches like a fruit basket, bottle of sparkling wine, and rose petals, plus a champagne breakfast and romantic dinner. A deluxe package is also available for approximately 11,500 MXN (600 USD) per couple, and includes a private beachfront dinner, rose petal bath, a soothing ritual massage, and champagne on arrival.

  • What is the fastest way to get from the airport to the hotel Excellence Riviera Cancun Luxury Adults Only?

    Excellence Riviera Cancun Luxury Adults Only offers an airport transfer service as a comfortable and convenient way to arrive at the hotel. The transfer can be booked in advance through the resort and includes a meet and greet at the airport and help with luggage. A deluxe transfer option is also available, starting from about 1,888 MXN (99 USD) per vehicle each way.

  • What sports facilities are available at the Excellence Riviera Cancun Luxury Adults Only?

    From jogging trails to golf, Excellence Riviera Cancun Luxury Adults Only offers plenty of ways for guests to keep active during their stay. Bicycle rental is available to explore the local area, and you can take part in numerous beach- and water-based sports, including volleyball, snorkeling, paddle boarding, and sea kayaking. Table tennis, darts, and billiards are among the indoor activities on offer.

  • What kinds of activities does Excellence Riviera Cancun Luxury Adults Only offer?

    Whether you’re into culture or the great outdoors, numerous activities are available as part of the resort’s all-inclusive packages or for an extra fee. Aerobics and aqua fitness are among the regularly scheduled classes on offer, and you can also enjoy air rifle shooting or introductory scuba lessons. Dance classes, cooking lessons, and Spanish lessons add a bit of cultural flair, and a casual game of beach football is always going on somewhere.

  • Does Excellence Riviera Cancun Luxury Adults Only offer any tours?

    There are plenty of Excellence Riviera Cancun Luxury Adults Only excursions for guests looking to leave the comfort of the resort. Divers can head out on deep-water shipwreck dives or shallow night-time tours, and bilingual bicycle tours of the local area are also available. A little further afield, you can sail to islands like Isla Mujeres or Isla Contoy, or embark on a private sunset cruise or exciting jungle exploration.

  • Is there a dedicated cigar lounge at Excellence Riviera Cancun Luxury Adults Only?

    Yes, La Habana is open from 3:00 pm to 11:00 pm every day and offers a wide range of top-shelf spirits and luxury cigars. The perfect place for connoisseurs to relax after a tiring day on the beach, it is only important to note that, as in many of the resort’s bars, a dress code of casual elegance is enforced in this lounge.

  • Is it possible to arrange early check-in at Excellence Riviera Cancun Luxury Adults Only?

    Early check-in and late checkout may be granted subject to availability, and can only be requested by guests staying in one of the resort’s Excellence Club rooms.(Prices checked 05/03/19).

  • Where is Excellence Riviera Cancun by The Excellence Collection - Adults Only located?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is located at Carr. Federal 307 Chet-Pto. Juarez, 3.2 km from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • When is check-in time and check-out time at Excellence Riviera Cancun by The Excellence Collection - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only offer free Wi-Fi?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only offers free Wi-Fi.

  • How far is Excellence Riviera Cancun by The Excellence Collection - Adults Only from the airport?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is 17.5 km from Cancun. Excellence Riviera Cancun by The Excellence Collection - Adults Only is 40.9 km from Cozumel.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only have a pool?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only has a pool on-site.

  • How does KAYAK find such great Excellence Riviera Cancun by The Excellence Collection - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Excellence Riviera Cancun by The Excellence Collection - Adults Only in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excellence Riviera Cancun by The Excellence Collection - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excellence Riviera Cancun by The Excellence Collection - Adults Only.

See more FAQs

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See most recommended stays in Puerto Morelos
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80% cheaper
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8.8 Excellent (8 reviews)0.73 kmOutdoor pool, Kitchen, terrace/patioC$ 133+
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85% cheaperAcamaya Reef Cabañas & Beach Bar7.4 Good (260 reviews)0.32 kmAir-conditioned, barbecueC$ 99+
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Casa la petite France
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Good to know

Value for money

9.3

Distance to downtown

3.2 km

Nearest Airport

Cancun

Distance to airport

17.9 km

Everything you need to know for your stay in Puerto Morelos