
4 stars
Hyatt Ziva Puerto Vallarta
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, 48390 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
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Overview
Hyatt Ziva Puerto Vallarta, nestled in the picturesque city of Puerto Vallarta, offers an enchanting outdoor pool, alongside a spa and wellness center named VitaMar Spa, which delights guests with a wide range of services including massages, manicures, pedicures, and body treatments. Each accommodation is equipped with air conditioning and a minibar for your comfort. The private bathrooms are outfitted with a shower, hairdryer, and bathrobes, ensuring a relaxing stay. Dining at Hyatt Ziva Puerto Vallarta is an experience with four à la carte restaurants and an assisted buffet at our Buffet Restaurant. The Deli Coffee Shop is open from 6am to 11pm. Our hotel boasts six bars, including the Beachfront Playa Bar, Tortugas Bar, and an adults-only Pool Bar. The VIP Lounge is exclusive to Club Tower guests, while HyghlightZ Sports Bar serves beverages from noon to midnight and offers a heavy snack menu from noon to 10pm. The Events Terrace provides bar service from 5pm to 11pm. Guests can also enjoy 24-hour room service at no extra charge. Stay active with our fitness center open from 6am to 10pm and engage in sports with our three Pickleball courts. We offer day and night entertainment, meeting facilities, a tour desk, and much more. For those looking to explore, the Cruise Ship Pier is just 7.7 km away. The resort is conveniently located 11 km from Lic. Gustavo Diaz Ordaz Airport.
Latest deals for Hyatt Ziva Puerto Vallarta
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hyatt Ziva Puerto Vallarta
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Evening entertainment
- Beauty salon
- Horse riding
- Table tennis
- Pool table
- Water sport facilities (on site)
- Hiking
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- CD player
- TV
- Smartphone dock
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Fireplace
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Private entrance
- Disabled Access
- Elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Aerobics
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
- Safe
Reviews of Hyatt Ziva Puerto Vallarta
8.7
Very good
491 verified ratings
Wonderful
297
Very good
79
Good
60
Okay
15
Fair
19
Mediocre
12
Poor
9
Guests say
Guests generally appreciated the great location and clean facilities of the hotel, as well as the friendly and accommodating staff. Many reviews noted the good food options available without the need for reservations. However, several guests expressed dissatisfaction with the hotel's maintenance issues, hidden costs, and the upselling practices for membership. The value for the price was a recurring concern, with many feeling that certain amenities and services did not meet expectations.AI-generated from customer reviews
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Score by provider
8.8 out of 10

307 reviews
6.8 out of 10

4 reviews
9.7 out of 10

3 reviews
8.1 out of 10

7 reviews
Pros (+) Everything about this place is fantastic, the rooms have super comfortable beds and everything is very clean. The food was great at every restaurant and the staff is super accommodating. Beautiful private beach and nice pools.
Cons (-) pretty quiet and family oriented. Not a bad thing but if you’re looking for a party vibe, I’d stay somewhere else.
Pros (+) Breakfast was good and they had a lunch/snack available outside by the pool.
Cons (-) Our bathroom had a foul smell and on our last day the water temp fluctuated from cold to hot. I think there was something wrong with the pipes and needed to be fixed.
Cons (-) Hotel about to fall apart . Not good at all , staff was super good though. But hotel is so crappy . :(
Pros (+) The friendliness of the team members and the great dining options with no reservations needed.
Cons (-) The overcast weather, was wishing for more sun!
Location
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, 48390 Puerto Vallarta, Jalisco
What's nearby
- Los Muertos Pier1.9 km
- Playa de los Muertos1.9 km
- Galeria Olinala2.3 km
- Isla Cuale2.6 km
- Plaza de las Armas2.8 km
- Iglesia de Nuestra Señora de Guadalupe2.8 km
- Los Arcos Amphitheater2.9 km
- La Presidencia2.9 km
- Caballito2.9 km
- Malecon3.2 km
- Playa Garza Blanca4.2 km
- Los Arcos6.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Ziva Puerto Vallarta
Low season | September |
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High season | April |
Average price (weeknight) | C$ 739 |
Average price (weekend night) | C$ 799 |
When to book a room at Hyatt Ziva Puerto Vallarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price