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Value for money
Distance to city centre
|Puerto Vallarta Ordaz|
Distance to airport
|"Great staff and location."||(in 54 reviews)|
|"Nice Food and nice hospitality"||(in 26 reviews)|
|"Beautiful pools right on the beach !"||(in 45 reviews)|
|"The food was so disappointing,!"||(in 35 reviews)|
|"Terrible Bars and Service."||(in 20 reviews)|
|"Check-in very slow, long line ups."||(in 3 reviews)|
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Dirty and not a good host. No one explained anything as far as the bracelets and bottled water. No one really spoke English
Location: near restaurants, mall, super market, Marina, coffee shop, beach access, pool, courteous staff. Great water pressure in room, very spacious room to include bathroom and shower.
Rooms need updating to include bed, pillows. Need an inroom coffee maker. Small fridge. Horrible internet connectivity in room.
The hotel is cute and nice and staff are excellent
The actual villas, buildings and facilities are beautiful, keeping the Mexican style, with lots of green and quiet areas. Staff were very nice and not intrusive, polite and all spoke good English. We had friends staying next door at the Hilton and staff there were rude and annoying if you were just visiting while at Krystal they were nice with visitors and very considerate.
It's obviously run down and needs fixing and updating. Air conditioning in the room was noisy. I guess that's why the price was lower! that of course brings low budget crowd and over the weekend it became very loud, teens and young adults had their own music very high at the pool and it was a cacophony, far too noisy. We moved to the palapas on the beach and it was ok.
I really enjoyed the location. It was a nice distance to the downtown and has a nice shopping center with many ammenities next to it. The beach was nice and very close.
The wait to check in was too long. Staff did not take the time to explain all that was included for the room. I guess if you don't do the all inclusive the staff does not give you the time of day. I got more information from booking.com than I got from the hotel staff. I found more things on my own out of need. The hotel had a nice pool but all the chairs were fool and it was had to get around. Too many people and way too crowded. The beach was not as busy because all the chairs were already taken up to the main pool so people had to lay on the sand and it was uncomfortable. I guess if I had done the all inclusive it would have been a better experience.
The location of the hotel. the food is very good and its price is reasonble.
The maintenance of the rooms is poor. I had to request to the staff to be changed from the original room. Problems were leak of water from the shower to rest of the bathroom. Filtration of water from the upstair room to my room.
Located in Puerto Vallarta, Krystal Vallarta offers modern 4-star accommodation, as well as a private beach, a heated pool and free Wi-Fi. It also features outdoor tennis courts, an all-inclusive meal plan and a sauna.
Babysitting/child services, an express check-in and check-out feature and a 24-hour reception are just some of the convenient services at the resort. In addition, the multilingual staff are available to offer assistance.
There are 250 romantic rooms at Krystal Vallarta, each offering all the essentials to ensure a comfortable stay. Hot drinks can be made with the provided coffee and tea supplies. Movies-on-demand and a spa bath can also be found in each.
The resort has an on-site restaurant, perfect for guests preferring to eat in. Each evening, guests are welcome to relax in the cozy lounge bar. A selection of dining options can also be found close by.
Krystal Vallarta is a convenient base to explore nearby Nuevo Vallarta Beach and Zona Romantica, as well as everything the local area has to offer. Playa de los Muertos is in close proximity to the property.
based on 1,857 reviews
Value for money
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Reviews about Krystal Vallarta
Most Popular Landmarks
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