Aloft Ontario-Rancho Cucamonga

Reviews

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+

price tags

bar and the bartender

working phone

ac remote

lobby smelled

outlet mall and shopping

listening to live music

ordered a king room

doors closet

dirty carpet disgusting

free breakfast

beds were uncomfortable

rooms are small

staff was very professional

staff was friendly

Good

May 2017

6.5

We usually like the aloft for its trendy feel. It's very modern and clean.

We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
Okay

Nov 2016

5.1

never again

The bed..happy hour..fireplace in lounge

Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
Good

Apr 2016

8.0

Good hotel, would come back.

Modern look.

They gave me a room for the disabled. The bathroom was a bit weird and I couldn't find the remote, later I found out you need to request for it. It experience would have been perfect if they gave me a regular room.
Okay

Aug 2015

5.1

Like walking into a bar to check in

Uncomfortable in checking in.

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