LOVE THIS PLACE!
I liked everything. Everyone was so friendly and professional and the room was clean and the whole hotel was very nice.
Nothing, I loved everything!
Would stay here again
I was most impressed with the cleanliness of my room and bathroom. It is so nice to arrive to a clean room after a long day of travel. The room was also spacious. It is also nice to have a complimentary breakfast, although the quality of the food was not impressive to me.
Needed some work
Staff was excellent
The elevator didn't work,the toilet paper holder was falling off and the shower rod was loose and hanging down so the shower curtain would not stay shut. Wi-Fi was slow and the TV was not HD
Clean and felt like home
Not a lot of people in the hotel
No one was working the front desk when we got there. Had to wait 10 minutes before someone showed up. Hallways smelled bad.
The pleasant experience with check-in.
Too many children running loose in the halls and in the morning breakfast.
Great hotel for the price
Front desk and staff were very friendly. The rooms and beds were clean and comfortable. Complimentary breakfast was standard and exactly what you would expect. Hotel had a great location for the price. Great price for business or value travel.
The room was still undergoing cleaning upon check in so I'm not sure if they paid attention to their own schedule or not. It made rather inconvenient to move stuff back into the car and then back into the room 10 mins later. Just to find the floor wet from the steam cleaner. It would have been much easier if they had cleaned the room prior to our check in time.
Our hotel proudly offers charming décor, comfortable amenities, and convenient location just 10 miles from downtown Richmond, our hotel provides a warm and welcoming atmosphere sure to please business and leisure travelers alike. Be our guest at the Country Inn & Suites Richmond-West Hotel and enjoy all the comforts of home with the convenience of excellent amenities and exceptional service.
Radisson Hotel Group
Based on 1,117 reviews
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