3 stars
Riverview Inn & Suites, Ascend Hotel Collection
700 West Riverside Boulevard, Rockford, IL 61103, United States
Rockford, IL
See location+1 815 282 3033Photos of Riverview Inn & Suites, Ascend Hotel Collection
Overview
Enjoy professional service, chic accommodations and a convenient location at our pet-friendly hotel in Rockford. Amenities include free WiFi, free hot breakfast, meeting space, a fitness center. Guest rooms feature microwaves and refrigerators, premium bedding, work desks and coffee makers. As a guest of our hotel in Rockford, you will have easy access to activities and attractions like the Coronado Theatre, Anderson Japanese Gardens, Discovery Center Museum, Nicholas Conservatory and Gardens, Burpee Museum of Natural History and the Midway Village Museum. Create a memorable stay at our The Kent at Rock River, Ascend Hotel Collection. Our boutique hotel offers relaxing guest rooms and friendly staff members that can introduce you to the unique sights and experiences in the local community. Do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. Pets allowed. 25.00 USD per night.
Latest deals for Riverview Inn & Suites, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Riverview Inn & Suites, Ascend Hotel Collection
- Private beach
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Golf
Parking and transportation
- Airport shuttle
- Free parking
Bathroom
- Shower
- Bathtub
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Outdoor
- Private beach
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Riverview Inn & Suites, Ascend Hotel Collection
7.6
Good
481 verified ratings
Wonderful
188
Very good
87
Good
55
Okay
40
Fair
37
Mediocre
27
Poor
47
Guests say
Guests appreciated the cleanliness of the hotel and the spaciousness of the rooms. The staff was often described as friendly and accommodating, contributing positively to the overall experience. However, there were significant concerns about the location and amenities, with many feeling the hotel did not live up to expectations set by online reviews. The underwhelming value for price and ongoing construction added to the dissatisfaction among guests.AI-generated from customer reviews
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Pros (+) For me the make or break it is 1. the bed & 2. the shower. Both were excellent. The gentleman that checked us in at close to midnight had a great attitude and was super helpful.
Cons (-) Still some remodeling going on that really stuck out given how nice most of the facility was
Pros (+) The room was good
Cons (-) Was not advised of extensive construction throughout. Was required to transit dusty dirty hallways. Wife refused to enter. I did not sleep there or use bed. $80 wasted.
Pros (+) Hotel was very affordable and room was very big. As Far as I could tell everything was clean. We did not need much but the staff was helpful.
Cons (-) Hotel looks like it is closed. Looks like it was at one time a very nice conference center but it needs a bit of work to get back to 4star. No bar or restaurant.
Pros (+) The place is in tatters.
Cons (-) I left a wireless headphone and a charging block in the room. One hour down the road I realized it was missing and I called the hotel And they cannot located in the room that I was just in. I am 175% sure the items were exactly where I left them so I find it hard to believe they could not find. Items that are no value to someone else, but inconvenience for me to replace
Cons (-) Fireplace didnt work. Phone not plugged in. Facilities looked worn and delapatated
Pros (+) Nice place, spacious rooms , right on the river with a nice view out the windows in the room
Pros (+) The bed was comfortable, lobby was cool and funky.
Cons (-) First room had a broken window and smelled bad! Continental breakfast included the worst "eggs" ever and rotten milk!
Pros (+) Customer service was great from the front desk to the breakfast people. Our room was clean and comfortable. New GM was there to help the guest and gave us some information on the hotel history. Decor is not cookie cutter and interesting to look around. Good breakfast.
Cons (-) A hotel map would be nice as you have to wander to find the pool and bar but it was cool looking at all the little special decor items Needs some updating and deep cleaning. Doors and carpet edges showing lack of care.
Cons (-) I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to ...
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Location
700 West Riverside Boulevard, Rockford, IL 61103
What's nearby
- Cathedral of Saint Peter3.4 km
- Sinnissippi Park3.7 km
- La Paloma Gardens3.9 km
- Machesney Park Mall4.2 km
- Burpee Museum of Natural History4.4 km
- Discovery Center Museum4.5 km
- Illinois National Guard Armory4.6 km
- Beattie Park Mound Group4.8 km
- Coronado Theatre4.9 km
- Memorial Hall5 km
- Jefferson Street Bridge5 km
- Rockford Morning Star Building5.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Riverview Inn & Suites, Ascend Hotel Collection
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