Excel Hotel Roma Ciampino

Thr worse Place to stay

Nothing positive about this hotel. I do not recommend to anyone to stay here

Staff not helpful, very rude and misleading information. Basic room with basic breakfast. Not worse the money. I strongly suggest looking for alternative accommodation if you have a chance.

The sheets on the main bed had holes in it, the pullout bed was extremely uncomfortable, sagged in the middle, while the head was lower than the rest. The sheets had hairs on them. 3 of us had to sleep in the main bed. hotel reception unfriendly. THe outside was beautiful and enviting.

The room was very clearn.

Restraurant staff was terrible. He always forgot what I have ordered.

rooms were clean and comfortable and suited our stay.

lack of refreshments in hotel during day, no in room tea/coffee making facility. evening restaurant menu limited. it was too far out from Rome

accomodation was really lovely. Staff were friendly just thin on the ground. takes approx 1 hour to get to Rme and a 5 min taxi from airport.Very few people staying in November so was great as our small children were able to make noise and we relaxed.

Menu was the same each night, we booked with our children in order to go to Rome for 4 nights, we knew it was a little far out. As no other restaurants except a Trattoria that was a wak down a road like the north circular in London, we would have liked variety in their menu. No snacks or drinks available before 5pm other than mini bar, my father was unwell and had wanted to get some tea or a sandwich and the supermarket also along the busy road for 5mins was shut on the sunday.Don't order the Omlette for 7 euros must be made with one egg and a cherry tomato, you have to scrap it off the bowl it was cooked in too

Ideal hotel for travellers going through Ciampino airport.

Signage at rear exit of hotel for routes to Rome etc non-existent. A local map is required to be left in the room showing restaurants/pizzerias within 5km.

The hotel is clean, the staff in general friendly.

- No Internet access. - The breakfast lacks normal bread, only toast bread is provided. - No free touristic maps of Rome are provided at the reception. - Rooms somewhat noisy.