Hotel Indigo Rome - St. George

The location is wonderful, everything at walking distance. The roof terrace, with the bar and restaurant, is great. The food at the restaurant is very good.

The bedroom is all but a 5* level: extremely small, old bathroom of relative cleanliness. The sound insulation is non-existent so you share the life of the other clients, including showers, toilets flushing... And the hotel is almost on the quay where there is a lot of traffic. As our room was on the first floor on the street, the traffic noise was very present.

I stayed in this hotel in May. I was happy with the services and quality of food offered. My wife joined me on this visit to Rome and I reserved a junior suite for our stay in October 2019. My recent stay was a big disappointment. The food served at breakfast was poor. Cooked food was prepared poorly. The attitude of some of the staff (a few at the reception desk) was not pleasant.

When my wife and I arrived with two large bags, there was no porter to help at the entrance. After check-in, the receptionists did not offer to help with our bags. My wife and I (both at 72 years old) rolled our bags to the elevator and ran into a porter. He looked us and did not offer to help. After a few seconds, with hesitancy he said "can I help?". We were so disguised with his attitude that we did not take up his offer. Services provided in the junior suite we stayed were not consistent.