We enjoyed our stay and liked that the staff tried to accommodate our room location request.
3 stars
SpringHill Suites by Marriott Chicago O'Hare
Photos of SpringHill Suites by Marriott Chicago O'Hare
Overview
The SpringHill Suites Chicago O'Hare can be reached with just a few minutes' drive from the O'Hare Airport, and it offers guests a free shuttle no matter what time of the day or night they arrive. Guests will find that they are in close vicinity to Wrigley Field, McCormick Place, Field Museum, and the Navy Pier. Also within walking distance is the Donald E. Stephens Convention Center, the Allstate Arena, the Rosemont Theatre, and the Rivers Casino. Shopping at the Fashion Outlets is a snap when guest chose to stay at the SpringHill Suites Chicago O'Hare.
The amenities that guests love are always on offer including free high-speed WiFi, complimentary breakfast, and a fitness center. Guests can spend their days lounging near the pristine waters of the pool. The entire property is non-smoking. There is a beauty shop and car rental place on site, and there are vending machines for light snacking. The lobby contains an ATM for guest convenience, and there are places nearby that can offer foreign exchange if needed. There are laundry facilities on site, and many of the local restaurants will deliver food to the guest rooms.
The guest rooms are well furnished with neutral colors and intriguing artwork. The large suites contain king-sized beds and sofa beds for additional sleeping space, plus they have a workstation with a modern lamp. All rooms have wired Internet access as well as WiFi. Plus, there are microwaves, mini-fridges, and flat-screen TVs. Most of the rooms are about 25% larger than the other area guest rooms.
Latest deals for SpringHill Suites by Marriott Chicago O'Hare
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at SpringHill Suites by Marriott Chicago O'Hare
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Kitchen
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Dining table
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
- Shuttle service (free)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Pool and spa
- Indoor pool
- Sauna
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Outdoor
- Terrace/Patio
Reviews of SpringHill Suites by Marriott Chicago O'Hare
8.1
Very good
1426 verified ratings
Wonderful
666
Very good
274
Good
214
Okay
87
Fair
64
Mediocre
38
Poor
83
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the complimentary amenities like breakfast and wifi. However, many reviews highlighted significant issues with the service, particularly the staff's lack of helpfulness and responsiveness to problems. The breakfast quality was also a common point of dissatisfaction.AI-generated from customer reviews
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8.1 out of 10
877 reviews
8 out of 10
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9.5 out of 10
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8 out of 10
8 reviews
All reviews
Pros (+) Close to airport
Cons (-) Giant party raged until we left at 4 am making sleep nearly impossible and the hotel did nothing. There were dozens of people in and out of room and people making out in the halls.
Cons (-) It was mediocre
Pros (+) This hotel is close to my regional office and I stay here about 4-5 times a year. First, the staff is very friendly. I also love the room size and QUIET heating/cooling with a regular thermostat. I don't like the units that are built in to the wall and noisy. You stil have three fan settings on the thermostat so you can turn it up if you need some white noise. The continental breakfast isn't outst...
Cons (-) Parking is free. But often the lot is quite full and the only available spots are in the far end of the lot in an overflow area. However, this is a minor complaint. It's still a minute walk to the front door.
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Pros (+) Took my family of 5 here to stay, everything was great
Pros (+) The room was nice enough..beds were comfortable but the management staff needs a complete recourse in customer service
Cons (-) The staff was horrible.. We were booked for two nights three days..our first day in we returned to our room to find that our belongings had been went through an that outr money was missing.. We informed the manger on duty who stated that he was unable to help us or even willing to speak to us on the subject that we would have to call the police..to make a long story short..after a long 24hrs of ph...
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Pros (+) The staff was so friendly and welcoming, even my teenage daughter commented on how nice everyone was.
Pros (+) The penthouse was beautiful. Close to the blue line.
Cons (-) The pool was warm
Location
8101 West Higgins Road, Chicago, IL 60631
What's nearby
- Wrigley Field15.1 km
- Lincoln Park17 km
- Harpo Studios18.6 km
- River North19 km
- Michigan Avenue19.8 km
- Magnificent Mile19.8 km
- Museum of Contemporary Art19.9 km
- Willis Tower20 km
- Chicago Theater20.1 km
- Michigan Avenue Bridge20.2 km
- Chicago Board of Trade Building20.3 km
- Millennium Park20.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Chicago O'Hare
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | C$ 219 |
Average price (weekend night) | C$ 294 |
When to book a room at SpringHill Suites by Marriott Chicago O'Hare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to downtown | 20.8 km |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 6.1 km |
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