Crowne Plaza San Antonio Airport

Reviews

Pros

"Staff was great, rooms were clean." (in 5 reviews)

"Conveniently located near airport and North Star Mall" (in 10 reviews)

"Easy access to freeway." (in 5 reviews)

Cons

"The room smelled very musty." (in 5 reviews)

"Poor customer service, terrible hotel." (in 30 reviews)

"Don't expect a large shower or tub." (in 3 reviews)

Show reviews that mention

+

san antonio

star hotel

lobby area

close to the airport

customer service

hot tub

free breakfast

great hotel

good location

airport shuttle

needs renovation

definitely star

bed was comfortable

staff was rude

parking lot

double beds

hot water

worn in the carpet

mold in bathroom

construction going

school class

room was clean

Okay

Apr 2017

5.7

Friendly employees

Elevator took to long air conditioning in room was not cool enough
Poor

Jul 2016

2.0

The hotel room was filthy. Toilet was clogged and the sheets were stained.
Good

Nov 2015

8.0

Not a modern Crowne Plaza

This hotel is clearly older than ones that I have stayed in the past. I had a suite which was perfect for my needs The staff were extremely friendly and prompt when it came to requests. The restaurant was okay but overpriced for the quality of food. Also, the location was not really inconvenient if you did not have a car as you were surrounded by mostly corporate office buildings. However, for a 1-2 night stay, it was fine.
Excellent

Jun 2015

10.0

It was well maintained. We picked it for the location to the airport and they had a shuttle to take you there.
Poor

Mar 2015

2.0

I could have stayed at a Super 8 for a room like t

The room smelled moist. The room looked outdated and the bed was hard. There was nothing special to that place. The staff was ok. I will not gk back.

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