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DoubleTree by Hilton San Antonio Downtown

502 West Cesar East Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

Cheapest
rate per night

7.8

Good
based on 502 reviews
DoubleTree by Hilton San Antonio Downtown - San Antonio, TX, United States
Tue. 2/3
-
Wed. 3/3
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 90
Snaptravel C$ 94
KAYAK C$ 96
KAYAK
Snaptravel
KAYAK

Good to know

Value for money

7.6

Distance to city centre

1.0 km

Location rating

8.1

Nearest Airport

San Antonio

Distance to airport

12.6 km

Rooms

Tue. 2/3
Wed. 3/3

King Rooms

C$ 90+

Bed type
Provider
Total stay + taxes & fees
King bed
C$ 90
King bed
C$ 96
King bed
C$ 102
King bed
C$ 125

Double Rooms

C$ 94+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 94
Unknown
C$ 98
Double bed
C$ 102
Double bed
C$ 102
Unknown
C$ 113
Unknown
C$ 128

Reviews

Pros

Cons

Traveller rating

221
135
68
47
19

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Aug. 2018
    8.2

    San Antonio

    A real good place to stay, friendly staff, and really clean place, room service was great they maintain the room really clean.

  • Good
    May 2017
    7.7

    Pleasant stay

    Room, staff,location and overall layout

    Pool wasn't cleaned yet! And very limited parking for guests.

  • Good
    Mar. 2017
    6.5

    Rooms weren't ready

  • Mediocre
    Aug. 2016
    4.0

    The shuttle drivers

    The hotel smells bad The food is horrible

  • Mediocre
    May 2016
    3.1

    "NIGHTMARE"

    The only thing we truly liked was the "contagious, frank and sweet smile of the staff lady who clean room 622 for us. Her attitude, her generosity, but most of all, her professionalism outstanding " We truly believe that the Hilton Corporation should send the managers and front desk personnel to the same training program where the maintenance personnel goes and hopefully they will learn at least a bit of common curtesy.

    The lack of curtesy, honesty and professionalism from the front desk. Management is nonexistent at the hotel there. Incapable of solving problems; what we got was a lot of excuses. We stayed at room 418 on 05-28-2016. People in room 419 had the tv at full volume; after several requests and trips to the front desk, we finally convinced the front desk to move us to a different room; we were moved to room 622 ; the air conditioning system in this room is extremely noisy. Needles to say we were not able to sleep at all that night. We checked out the next day and refund for one night is being processed. We strongly believe that we should get a refund for the night of the 28. We had stayed at the Double Trees in Houston and Dallas, but sadly the one in San Antonio is horrible; even the cookies are not the same quality as the ones in the other hotels. Jose Minas

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About

Overview

The DoubleTree by Hilton San Antonio Downtown is located within walking distance of the San Antonio River Walk and the University of Texas at San Antonio. Lackland Air Force Base can be reached in a short drive. This budget hotel has staff who speak English and Spanish. It is eight miles from San Antonio International Airport. The hotel has a total of 250 non-smoking, air-conditioned guest rooms and suites. There is a patio, paid private parking, and bicycle rentals at the hotel.

Each guest room at this hotel comes with a king bed or two full-size beds. There is a 40-inch high-definition television with premium cable, as well as deluxe coffee and tea, and a two-line telephone with voicemail. Upgraded wireless Internet is available and the rooms include a large desk with an ergonomic chair and lamp. The hotel also has suites with extra room for guests.

So Frio Bistro & Wine Bar is located inside the hotel and offers outdoor or casual dining options. It serves pub cuisine, beer, wine, and cocktails. Other restaurants in the area include Acenar, Biga on the Banks, Esquire Tavern, and Mi Terra Café & Bakery.

This hotel has business services that include a business center, meeting rooms, and complimentary printing. The hotel also has an ATM, baggage storage, coin laundry, a newsstand, and room service. Safety deposit boxes are available along with a fitness room and pool.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

based on 502 reviews

8.3

Cleanliness

8.2

Comfort

7.8

Facilities

8.1

Location

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Radio
Business centre
Wake-up service
Terrace/Patio
Daily housekeeping
Disabled Access
Wi-Fi
Roll-in shower
Fax/photocopying
Family rooms
Beach towels
Linens
Towels
Safety deposit box
Concierge service
Gift shop
Seating area
Elevator
Laundry facilities
Laundry service
Meeting/Banquet facilities
Free toiletries
Room service
Heating
Shower chair
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Adapted bath
Physical distancing rules
First-aid kit
Process in place to check health of guests
Outdoor pool
Socket near the bed
Alarm clock
No smoking
Balcony
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
Clothes rack
Trash cans
Internet (surcharge)
TV
Pets not allowed
Upper floors accessible by elevator
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Desk
Coffee shop
VIP room facilities
Private bathroom
24hr front desk
Storage available
Private parking

FAQs when booking at DoubleTree by Hilton San Antonio Downtown

Does DoubleTree by Hilton San Antonio Downtown have special cancellation policies due to coronavirus (COVID-19)?

Where is DoubleTree by Hilton San Antonio Downtown located?

When is check-in time and check-out time at DoubleTree by Hilton San Antonio Downtown?

Does DoubleTree by Hilton San Antonio Downtown offer free Wi-Fi?

Does DoubleTree by Hilton San Antonio Downtown offer free parking?

Does DoubleTree by Hilton San Antonio Downtown offer free airport shuttle service?

How far is DoubleTree by Hilton San Antonio Downtown from the airport?

Can you bring pets to DoubleTree by Hilton San Antonio Downtown?

Does DoubleTree by Hilton San Antonio Downtown have a pool?

Photos

DoubleTree by Hilton San Antonio Downtown - San Antonio - Building
All Photos (35)
DoubleTree by Hilton San Antonio Downtown - San Antonio - Building
Building (3)
DoubleTree by Hilton San Antonio Downtown - San Antonio - Bedroom
Bedroom (7)
DoubleTree by Hilton San Antonio Downtown - San Antonio - Bar
Bar (2)
DoubleTree by Hilton San Antonio Downtown - San Antonio - Pool
Pool (1)

Property safety measures

DoubleTree by Hilton San Antonio Downtown has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Market Square 0.5 km
  • Spanish Governor's Palace 0.8 km
  • Cathedral of San Fernando 0.9 km
  • San Antonio River Walk 1.2 km
  • Majestic Theatre 1.3 km
  • La Villita Historic Arts Village 1.4 km

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