Eilan Hotel and Spa an Ascend Resort Collection Member

18603 La Cantera Terrace, San Antonio, TX 78256, United States
+1 210 598 2900

Cheapest
rate per night

8.9

Excellent
based on 835 reviews
Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio, TX, United States
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Check-out
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+1 210 598 2900

Good to know

Distance to city centre 23.5 km
Location rating 8.4

Rooms

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Reviews

Traveller rating

34
11
9
3
1

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Nov. 2019
    5.0

    The original decor is still untouched from when they opened.

    With it's new management/ resort group, this hotel is completely different than when it opened. Customer service has taken a hit and it is nowhere near a 4.5 star hotel anymore. It's very obvious in the little things that are no longer a priority.

  • Okay
    Sep. 2019
    5.0

    location

    Check out is 10 am even though it states 11 am on the room door. Staff fairly haughty.

  • Excellent
    Sep. 2019
    9.6

    Great location. Hotel provided a congratulations champagne and chocolate covered strawberries. Really thoughtful.

    After 1.5 hours after requesting additional K Cups because house keeping didn’t replace old ones, finally I had to find someone who can give me 2 for my wife and I.

  • Okay
    Sep. 2019
    5.0

    This was a nice place before it was taken over by Bluegreen. Now it's understaffed, and poorly managed

    My car was broken into when it was in valet. It happened at 10:30 pm, and they didn't tell me until the morning when I got my car. They said they decided to wait until the morning instead of alerting me immediately. They also said they heard the alarm, ran over there immediately, and they got away already. They didn't call the police and decided it wasn't important enough to contact me immediately. The valet employees told me this is a common occurrence. The Valet Manager and Hotel Manager offered zero help and just denied everything saying they're not liable.

  • Okay
    Sep. 2019
    5.0

    Location

    There’s no room service. Staff not friendly- actually very haughty

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About

Overview

Enjoy professional service, chic accommodations and a convenient location at our hotel in San Antonio. Amenities include free WiFi, meeting space, a restaurant and bar, a fitness center and an outdoor heated pool. Guest rooms feature microwaves and refrigerators, premium bedding, work desks, flat-screen TVs and coffee makers. As a guest of our hotel in San Antonio, you will have easy access to activities and attractions like Six Flags Fiesta Texas, San Antonio Zoo, SeaWorld San Antonio, Kindred Hospital San Antonio and Webster University. Create a memorable stay at our Eilan Hotel and Spa Ascend Resort Collection Member. Our boutique hotel offers relaxing guest rooms and friendly staff members that can introduce you to the unique sights and experiences in the local community. Do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.

Choice Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 835 reviews

9.5

Vibe

8.7

Wellness

6.0

Bar

5.2

Cleanliness

Things to Know

  • Great shopping
  • Stylish hotel
  • Good fitness area

Check in

4:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Spa
Hot tub
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24hr front desk
Safe
Storage available
Terrace/Patio
Elevator
Massage
Child pool
Express check out
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Linens
Towels
Laundry facilities
Room service
Sauna
Adults only

FAQs when booking at Eilan Hotel and Spa an Ascend Resort Collection Member

Where is Eilan Hotel and Spa an Ascend Resort Collection Member located?

Eilan Hotel and Spa an Ascend Resort Collection Member is located at 18603 La Cantera Terrace in Northwest Side, 23.5 km from the centre of San Antonio. Six Flags Fiesta Texas is the closest landmark to Eilan Hotel and Spa an Ascend Resort Collection Member.

When is check-in time and check-out time at Eilan Hotel and Spa an Ascend Resort Collection Member?

Check-in time is 4:00 PM and check-out time is 10:00 AM at Eilan Hotel and Spa an Ascend Resort Collection Member.

Does Eilan Hotel and Spa an Ascend Resort Collection Member offer free Wi-Fi?

Yes, Eilan Hotel and Spa an Ascend Resort Collection Member offers free Wi-Fi.

Does Eilan Hotel and Spa an Ascend Resort Collection Member offer free parking?

No, Eilan Hotel and Spa an Ascend Resort Collection Member does not offer free parking.

Does Eilan Hotel and Spa an Ascend Resort Collection Member offer free airport shuttle service?

No, Eilan Hotel and Spa an Ascend Resort Collection Member does not offer free airport shuttle service.

How far is Eilan Hotel and Spa an Ascend Resort Collection Member from the airport?

Eilan Hotel and Spa an Ascend Resort Collection Member is 16 km from San Antonio. Eilan Hotel and Spa an Ascend Resort Collection Member is 111.2 km from Austin Bergstrom.

Can you bring pets to Eilan Hotel and Spa an Ascend Resort Collection Member?

No, pets are not allowed at Eilan Hotel and Spa an Ascend Resort Collection Member.

Does Eilan Hotel and Spa an Ascend Resort Collection Member have a pool?

Yes, Eilan Hotel and Spa an Ascend Resort Collection Member has a pool on-site.

Photos

Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio - Building All Photos (57)
Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio - Balcony Balcony (2)
Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio - Banquet hall Banquets (2)
Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio - Bathroom Bathroom (2)
Eilan Hotel and Spa an Ascend Resort Collection Member - San Antonio - Bedroom Bedroom (8)

Location

Most Popular Landmarks

  • Six Flags Fiesta Texas 1.4 km
  • SeaWorld San Antonio 19.1 km
  • Japanese Tea Garden 20.9 km
  • San Antonio Zoo 20.9 km
  • San Antonio Botanical Gardens 22.1 km
  • San Antonio Museum of Art 22.7 km

San Antonio Travel Guide

Learn about San Antonio on KAYAK

Getting Around

San Antonio 16 km
Austin Bergstrom 111.2 km
San Antonio 24.6 km
San Marcos, Texas 70.8 km

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