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|Distance to city centre||2.2 km|
|Nearest Airport||Tuxtla Gutiérrez Ángel Albino Corzo|
|Distance to airport||44.4 km|
Time of year
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The service was very good. We really enjoyed our stay.
Location and antique building
All architecture, decoration and gardens are beautiful. Staff is very friendly and helpful. Food was delicious. Interesting antiques displayed around the facility.
1. Wifi signal very weak practically inexistent 2. There are three nice peacocks that make loud sounds at 5 or 6 am waking you up frequently. 3. Tour appointment was set at 7:45am, arrived at 8:45am
The place itself
The hotel itself is nice but a ways from the tourist area. There are lots of very nice hotels in that area but also without heat. Might as well stay in that area and save a bunch of can fares.
I gave the hotel 2's across the board because I was rather upset with the whole booking. I pass through San Christabol a couple times a year. My wife was with me on this trip and she suffers in cold weather do to a severe injury. They advertise fireplaces in their booking information and that is the main reason I booked a room there. This area is in the mountains and is cold at night. I also included a note during booking to please have some wood available knowing it would be an extra charge which wasn't a problem. The first afternoon the young lady was telling me I would need to talk to her associate when he checked in later in the evening. When I spoke with him all I received was the run around. So we never had heat that evening. The second day I spoke with a gentleman who told me we could not have a fire in our room and the fireplace was only for display. Later that afternoon I showed up in reception with my Booking.com page and the rules of the hotel in hand. Right in their rules for the hotel it stated fires were to be started by employees of the hotel only. He finally contacted someone and showed up at are room around 8:00 and said if we wanted to move rooms he could get us a fire in another room. By this time my wife was already in bed trying to stay warm and the last thing she wanted to do was get up and pack. Very unsatisfied as the only reason we booked there was for the fireplace
With a stay at Hotel Hacienda Don Juan in San Cristobal de las Casas, you'll be in the suburbs, within a 5-minute drive of San Cristobal de las Casas Cathedral and Santo Domingo Handicraft Market. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 142 reviews
Things to Know
- Friendly atmosphere
- Stylish hotel
- Beautiful architecture
Policies vary by room type and provider.
FAQs when booking at Hotel Hacienda Don Juan
Where is Hotel Hacienda Don Juan located?
Hotel Hacienda Don Juan is located at Prolongacion Insurgentes No 162, 2.2 km from the centre of San Cristóbal de las Casas. Handicrafts Market is the closest landmark to Hotel Hacienda Don Juan.
When is check-in time and check-out time at Hotel Hacienda Don Juan?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Hacienda Don Juan.
Does Hotel Hacienda Don Juan offer free Wi-Fi?
Yes, Hotel Hacienda Don Juan offers free Wi-Fi.
Does Hotel Hacienda Don Juan offer free parking?
Yes, Hotel Hacienda Don Juan offers free parking.
Does Hotel Hacienda Don Juan offer free airport shuttle service?
No, Hotel Hacienda Don Juan does not offer free airport shuttle service.
How far is Hotel Hacienda Don Juan from the airport?
Hotel Hacienda Don Juan is 44.4 km from Tuxtla Gutiérrez Ángel Albino Corzo. Hotel Hacienda Don Juan is 114.3 km from Palenque.
Can you bring pets to Hotel Hacienda Don Juan?
No, pets are not allowed at Hotel Hacienda Don Juan.
Does Hotel Hacienda Don Juan have a pool?
No, Hotel Hacienda Don Juan does not have a pool on-site.
Reviews about Hotel Hacienda Don Juan
Most Popular Landmarks
- Handicrafts Market 2.3 km
- Arches of Carmen 2.3 km
- Church of San Cristobal 2.5 km
- San Cristobal de las Casas Cathedral 2.7 km
- Amber Museum 2.7 km
- Plaza de La Paz 2.7 km
|Tuxtla Gutiérrez Ángel Albino Corzo||44.4 km|