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Santuario Las Escaleras
3 stars

Santuario Las Escaleras

Isauro Rossete 4, Barrio La Merced, 29240 San Cristóbal de las Casas, Chiapas, Mexico
San Cristóbal de las Casas, Mexico
See location+52 984 802 8938
8.7
Great
based on 100 reviews
100 reviews
Room type
Provider
Provider for Santuario Las Escaleras
Provider for Santuario Las Escaleras
Provider for Santuario Las Escaleras

Photos of Santuario Las Escaleras

About Santuario Las Escaleras

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
El Hotel Santuario Las Escaleras is located 350 metres from San Cristóbal de Las Casas main square and 3 minutes’ walk from Amber Museum. It features yoga classes, meditation, conscious cooking workshops included in the price. There is also a terrace, a bar and free WiFi throughout. The rooms offer TV, a seating area and cable channels. Featuring a shower, private bathrooms also come with towels. At El Hotel Santuario Las Escaleras you will find a 24-hour front desk. Other facilities offered include a tour desk. You will find additional activities with an extra cost such as purification in a temazcal, self-awareness and healing therapies, and other cermonies. Guests can find restaurants and cafeterias 300 metres from the property. The hotel is 100 metres from La Merced Square and 400 metres from San Cristóbal Church. Chiapas International Airport is a 90-minute drive away.

Latest deals for Santuario Las Escaleras

Fri 2/8
Sat 3/8
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Santuario Las Escaleras

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Spa
  • Laundry service

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Wake-up service
  • Concierge service
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Bathroom

  • Shower
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Wine glasses
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Food can be delivered to guest accommodation

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor dining area
  • Garden

General

  • Family rooms
  • Telephone
  • City view
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Spa

  • Massage
  • Spa

Accessibility and suitability

  • Non-smoking rooms available

Things to do

  • Gift shop

Reviews of Santuario Las Escaleras

8.7
Very good100 verified reviews
8.6Families
8.4Friends
8.8Solo
8.8Couples
Pros +

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the best features of the hotel?

The hotel offers amazing views, extremely friendly and helpful staff, and a great location close to many restaurants and the town center.

What are the common complaints about the hotel?

Guests have mentioned issues with room layout, cold rooms without proper heating, limited hot water in showers, and loud noise from the restaurant at times. Some guests also reported difficulties with staff communication and extra charges for items like milk in coffee.

What practical amenities does the hotel offer?

The hotel provides daily housekeeping, physical distancing measures, a restaurant with good breakfast options, and spacious rooms with lovely adjoining showers and bathrooms.

What can guests expect from the rooms?

The rooms are spacious with lovely adjoining showers and bathrooms, and each apartment has a terrace with the best view of the city and nice sunrises. However, guests have reported issues with cold temperatures at night and limited hot water in the showers.

When is the best time to visit the hotel?

The hotel's location is very central, with a lot of restaurants nearby, making it a great place to stay for those looking to explore the town center and enjoy beautiful views from the rooftop terrace.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the garden comes highly recommended.

Consider Room Selection Carefully

Some guests reported issues with specific rooms, such as being located at the bottom of the stairs or experiencing a bad smell and humidity. It may be beneficial to inquire about room location and conditions before finalizing a booking.

Be Mindful of Breakfast Limitations

Guests noted that the breakfast options were extremely limited, and additional charges were incurred for items like milk in coffee. Consider exploring alternative breakfast options nearby.

Check Room Amenities

While many guests appreciated the spacious rooms and lovely terraces, some reported issues with cold rooms, limited hot water, and a lack of comfortable waiting areas during early check-in. It may be helpful to confirm the availability of heating, hot water, and early check-in options.

Explore Nearby Attractions

The hotel's central location makes it a convenient base for exploring the town center and nearby attractions, such as Mirador de la Escuela SolMaya and the Church of San Cristobal. Take advantage of the proximity to these points of interest.

Be Cautious with Taxi Arrangements

Several guests reported issues with taxi payments and potential overcharging. Exercise caution when arranging transportation through the hotel and consider alternative options if necessary.

Inquire About Special Services

Some guests appreciated the staff's assistance in finding a doctor, while others mentioned the availability of a yoga mat for personal use. Consider inquiring about additional services or special requests during your stay.

Consider Alternative Dining Options

While the hotel offers a restaurant with food delivery to guest accommodations, some guests found the restaurant to be loud at times. Exploring nearby dining options could provide a quieter and diverse culinary experience.

Take Advantage of the Rooftop Terrace

Guests highlighted the incredible views for sunrise and sunset from the rooftop terrace. Make sure to enjoy this feature and consider having coffee brought up to the rooftop for a relaxing experience.

Be Prepared for Communication Challenges

Some guests reported difficulties in contacting the staff before their arrival. It may be beneficial to confirm reservations and any changes directly with the hotel to avoid miscommunication.

Location

Isauro Rossete 4, Barrio La Merced, 29240 San Cristóbal de las Casas, Chiapas

What's nearby

  • Mirador de la Escuela SolMaya152 m
  • Church of San Cristobal165 m
  • Museo del Ambar224 m
  • Arches of Carmen285 m
  • Plaza de La Paz292 m
  • Mesoamerican Museum of Jade343 m
  • Handicrafts Market0.4 km
  • Foro Cultural Independiente Kinoki0.6 km
  • Ex-Convent of Santo Domingo0.7 km
  • Galeria Studio Cerrillo1 km
  • Na Bolom Cultural Museum1.3 km
  • Museo de la Medicina Maya1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Santuario Las Escaleras

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Santuario Las Escaleras

  • Where is Santuario Las Escaleras located?

    Santuario Las Escaleras is located at Isauro Rossete 4, Barrio La Merced, 0.4 km from the centre of San Cristóbal de las Casas. Mirador de la Escuela SolMaya is the closest landmark to Santuario Las Escaleras.

  • When is check-in time and check-out time at Santuario Las Escaleras?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Santuario Las Escaleras.

  • Does Santuario Las Escaleras offer free Wi-Fi?

    Yes, Santuario Las Escaleras offers free Wi-Fi.

  • How far is Santuario Las Escaleras from the airport?

    Santuario Las Escaleras is 44.8 km from Tuxtla Gutiérrez Ángel Albino Corzo. Santuario Las Escaleras is 112.6 km from Palenque.

  • How does KAYAK find such great Santuario Las Escaleras hotel deals?

    KAYAK scours the web for all room deals available at Santuario Las Escaleras in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Santuario Las Escaleras and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Santuario Las Escaleras.

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Good to know

Value for money

8.5

Distance to downtown

0.4 km

Nearest Airport

Tuxtla Gutiérrez Ángel Albino Corzo

Distance to airport

44.8 km