|"Breakfast was great - pancake machine!"||(in 102 reviews)|
|"Great staff and breakfast!"||(in 99 reviews)|
|"Excellent location to downtown San Diego!"||(in 4 reviews)|
|"Parking is horrible n expensive."||(in 47 reviews)|
|"The parking was a nightmare."||(in 49 reviews)|
|"The bathroom has no door lock."||(in 8 reviews)|
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I stayed for about two hours only, so I can't judge the hotel
I made a reservation directly with the hotel, I made sure that they will provide a room with two queen beds and a sofa bed. When I went to check in I was a different price than the one in my original reservation. The front desk had to contact the manager to see if they could change the price to match my original reservation, this took about a hour to fix. After that, we went upstairs to the room to find out that it has only two queen beds, no sofa bed and this won't work because we are a family of five. We went back downstairs to say that the room we have been assigned doesn't match our original reservation. Again, the front desk had to contact the manager to ask if there anything they can do to fix this situation. The manger wasn't able to help. This whole process wasted almost three hours. I ended up leaving the hotel to another one that was able to provide me with a room that fits our family. What a waste of time!!!!!!!
Every single employee at the front desk was a serious customer service professional. They were all incredible, I was actually surprised in a great way. Great Job to them all. Breakfast was also a great addition to the stay. They had this express pancake maker that would make 2 pancakes from 1 click of a button. Never seen one before, but it was pretty sweet.
A microwave would have been a nice addition to the room itself. I ended up just using the one in the lobby to reheat some food I had in the evening.
Excellent spot. Can walk to Gas Lamp District and Little Italy. The rooms are extra large for hotel rooms, and the breakfast is fine. Parking is extra but very reasonable.
Updated rooms on the edge of downtown SD
I booked the king bedroom with a street side view. The rooms have a modern look and feel. The bathroom was nicely updated with sleek showers, but limited counter space.
The facility is oddly shaped and not easily accessible from different sides of the building. There’s only two main entrances- the lobby, in the buildings center closest to 7th ave; garage entrance on 6th. There’s only one main exit to get to the pool, which is the lobby. The location isn’t as central for tourists but perhaps good for business trips and those who need to access the financial buildings nearby. The north side of the hotel was a bit run down. With homeless loitering on the streets. While the room was nicely updated, the bed felt overused and uncomfortable.
I can't say more about the staff they were more than attentive to our needs. I have traveled all around the world and can say this is by far the best of the best. From check in to check out there is no staff better. Ana was there when we checked in and she was very helpful.
Little outdated but they did have a poster up of some renovations to come.
Holiday Inn Express San Diego Downtown is a 3-star accommodation offering polished accommodation in an unbeatable downtown location. It is the ideal fit for couples, families, and leisure travelers seeking a low-key place to stay in the center of San Diego.
The 148 rooms and suites feature polished decor and comfy furnishings. Guests can choose from standard rooms, executive suites, king suites, king rooms with disability access, standard king rooms, king studios with pull-out sofa, queen rooms, accessible king suites, queen rooms with two beds, and double rooms with two double beds. All rooms are kid-friendly. Pets are not permitted inside of the hotel.
All rooms and suites feature complimentary high-speed wireless Internet, flat-screen televisions with cable channels, coffee and tea making facilities, minifridges, balconies, pull-out sofas, cozy sitting areas, hair dryer, telephone, alarm clock, workspace with desk and chair, air-conditioning, and daily housekeeping services.
Complimentary high-speed wireless Internet is available throughout the hotel grounds. Paid parking is available onsite. An airport shuttle offers regular transport to the airport, and an area shuttle offers rides to the San Diego Zoo and the Cruise Port. Guests can unwind in the large outdoor swimming pool. A modern fitness center offers a gym space with free weights and exercise machines.
A complimentary breakfast buffet is served each morning in the dining area. The onsite restaurant serves casual fare for lunch and dinner. A complimentary happy hour offers food and drinks each evening.
based on 1,074 reviews
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Property safety measures
Holiday Inn Express San Diego Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Gaslamp Quarter 1 km
- San Diego Zoo 1.4 km
- Maritime Museum 1.5 km
- Botanical Building 1.6 km
- Seaport Village 1.6 km
- USS Midway Museum 1.7 km