Thus is a downgrade from lot of 4 star hotels. Never staying in one again.
Hotel is okay, not a 4 star
Hotel is in a great location, bed was nice, as was the decor.
Last two nights there, the lobby smelled like a stadium bathroom, staff was not helpful upon checking in, the front door to the hotel has to be the most awkward door I have ever seen on a hotel. Also, instead of having an actual door on the bathroom, they have a sliding glass door. Just a word of warning, if you have a knock at the door and someone is in the shower be sure to pull the door closed because you can see straight into the shower from the entryway. That is poor planning and inexperience. I would not stay here again nor recommend to anyone.
It's ok for the money
Comfy beds Clean rooms Pool area is nice Fairly modern
Unexpected construction noise from the hotel that started before 7am. Very strange bathroom door Inconsistent level of service and friendliness raging from super friendly and nice to border-line rude Expensive parking
Everything offered and available to guests. The rooms are small, but beautiful
Size of room for price paid
Had booked a skyline room and upon arrival front desk told us they had overbooked and put us in a huge skyline suite. Courteous staff, awesome room with a great view and walking distance to all the nightlife in gas lamp. Will be coming back soon
The location to Gas Lamp District was perfect!
The cost of overnight parking.....
Staff was very friendly
Overpriced for what I received.
Location and staff
bed uncomfortable, shower rain head, video/TV system slow/
Great place to stay
Comfortable rooms and beds. Super friendly staff.
Hip Hotel with Design Flaws
The atmosphere was upscale and classy, felt great staying at a great hotel. Room service was a little steep (typical...) but the food was delicious - the staff recommended some foods that were spot on. Room decor was great, modern and classy. Hardwood floors made it feel a little upscale.
The bathroom is just a total mess. Shower head position is too low for anyone 5'5" or taller - requiring you to use the head manually (why???). Bathroom door is a sliding door but doesn't exactly provide too much privacy since you can see through the cracks - perfect angle if you want to watch your friend on the toilet... Iron was awful - took way too long and was just cheap overall or needed replacing. Cleanliness was awkward - arrived at the hotel (6pm) and was told our room needs to be cleaned. We arrived in the room, saw the hardwood floors were soaking wet (slipping lawsuit anyone?) and found residual items from the previous guests. Would be nice to upgrade those 2003 radios to the new iphone 5 or usb players...
My husband and I came to San Diego to celebrate my
The decor was very modern
Staff was rude, the room was very small. Pool was closed for a wedding on Saturday, they told us we could walk six blocks to their sister hotel to swim, not interested. Wedding party was loud, disruptive. When we spoke to the manager to express our concern his response was "NO, the noise is not coming from the wedding party on the 4th floor." We called Kempton Hotels to express our concern, they said a manager would call us back. We did not ever receive a call back. We will not be staying at a Kempton Hotel in the future
Trying too hard
Many user experience design issues. Rain shower is hard to wash hair in, no ability to angle it at all. No tub and nothing to prop up for to shave legs. No door on shower. Door on bathroom was not a real door and didn't close all the way. Awkward! Certainly not romantic!! Not enough hooks to hang towels. Not enough towels, only gave us 3 for two people. Hairdryer was super cheap, would expect at least a normal one if not a nice one. Nowhere to plug in anything at the desk. Front desk staff seemed very forced/rushed.
San Diego is well-known for its trendy nightlife craft-brewing scene and world-class arts and culture. And the four-star Kimpton Hotel Palomar San Diego is right in the heart of it all. In the Gaslamp Quarter with its dozens of clubs and restaurants our upscale boutique hotel is also near the museums and theaters of Balboa Park as well as the San Diego Zoo. But with our rooftop pool and skyline lofts you might not want to leave the Kimpton Hotel Palomar.
Based on 1,486 reviews
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