Friendly and attentive staff
Restaurants randomly closed, food was good overall. Could not swim in ocean (too dangerous)
Wonderful get-a-way weekend!
Staff was wonderful and very accommodating. Views were lovely. Pools and grounds were clean. Food was fairly good - Stick to Mexican in Mexico and you won't be disappointed!
Staff didn't notify us when maintenance was being done on hot water, but answered questions at front desk when we called.
Excellent in everything
The kindness and quality of service of all employees, quality of food, the great effort from everybody to entertain all guests. We even had a fabulous Mexican party!!
The beach, not the hotel's fault, although the hotel could clean the beach a little bit
I felt like I was on a big cruise ship! Everything you needed was right at the resort! Beautiful, amazing!
I didn't like the fact that the adults only pool Had no music. It was quiet and secluded. I would've enjoyed mr worldwide/ someone over there to have music going for the adult only guests.
Great Views, but questionable food and service.
The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean.
We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
Great value for families
We had a fantastic view of the ocean from our room - seriously amazing. The resort was beautiful and the staff were all friendly, helpful, and spoke really good English. The spa was so relaxing and pretty. Overall I really wish we had stayed longer. We were meeting up with my sister, my brother-in-law, and her two nieces so it was a perfect situation. Loved that food was available 24/7 including the desserts! Loved that food was available 24/7 including the desserts!
The food was hit or miss - Mexican food was fantastic of course! We loved the Japanese place as well. The French place was mostly good but not quite the level you'd expect. We didn't get to try the Spanish or Italian place. There is little nightlife at the resort itself.
Be careful the room type you book
Club rooms are smaller than regular rooms. Management very poor in dealing with challenges.
The location is good, it is a good size hotel. The staff is very good and friendly and helpful. The air-conditioning in the room was great, Best I have seen in 20 years of travel. It was much better than our last stay.
They couldn't find our reservation, they gave us a room we didn't reserve. Short of staff, we had to wait 45 minutes to checkin and that was a because we were diamond member, others waited much more. The food quality not so good. And the pool wasn't cleaned. The lobby is very big but no one there to help. One person per department.
Hyatt Ziva Los Cabos is a luxurious, all-inclusive oceanfront resort for all ages, located on the famed Baja California Peninsula amidst desert dunes, ocean rock formations and spectacular vistas of the Sea of Cortez.
Elegant and spacious accommodations, most with furnished private balconies, offer magnificent views. From the infinity pool to the KidZ Club and water park, enjoy unlimited opportunities for water sports, swimming, and family fun or simply relax on the beach by the sparkling sea. Take in the ocean views from the fitness center or indulge in an outdoor spa treatment. Stroll through the Mexican plaza and try our authentic taqueria or dine on Italian cuisine right on the beach. Whether you’re in the mood for teppanyaki or tapas, the culinary options are as diverse as the entertainment choices and it’s all included.
Hyatt Ziva Los Cabos
Based on 3,046 reviews
Bar and Beverages
Policies vary by room type and provider.