Hotel Victoriano

Good towels. Good air conditioning. Comfortable areas for lounging. Complimentary water bottles daily. Quiet. Strong hair dryer. Great view. Walkable. Fluffy robes, even though they’re too thick for this climate.

Pool is tiny. When there are two children I the pool, there’s no comfortable space for anyone else. Our room wasn’t cleaned until almost noon even though I specifically requested at reception that it be cleaned while we went for a walk. There’s no desk chair. No convenient place to hang clothes on hangers.

Our room was comfortable and had a beautiful view! Great location!

I thought the staff was very cold and uncaring. maybe because of the more corporate feel as opposed to a smaller family run hotel. I have stayed in hotels all over the world, and worked in a high-end hotels in the US and never once have heard of being charged for an early check in. We had breakfast included and took advantage of that the first morning, the breakfast was unedible! Scrambled eggs that looked like soup and practically raw bacon... When the waiter finally asked if it was okay, as I had not touched it, and I said no, could I please just have some fruit, he told me they didn't have any, which seems very hard to believe as there is fruit everywhere! We skipped breakfast the following days. As we where leaving we asked for a bottle of water, (as they had been included during our stay), they told us we had to pay for it now as we had checked out 30 minutes prior. Really??? How petty! We spent the most amount of money here than on any other hotel in Nicauragua, and granted it had a beautiful view and location, however it is the little things that make me want to spend extra money on a hotel! Unfortunately we will not return!