Motel 6 Santa Clara

No breakfast was available

Wifi didnt work to start with. Once it did start, was very slow. I asked reception for a late checkout and was given only half an hour extra for that.

Nothing

When I checked in I was put into the wrong room. my reservation was for a room with a microwave and refrigerator. I called the front desk the girl that answered told me that booking.com sent them the reservation number for the room they put me in not the one with the microwave and refrigerator. I called booking.com and they called the motel so they switched my rooms. When I got into my room the bathtub was dirty. There was no soap and there were cockroaches on the bed. I quickly put my belongings in the car and slept in my car. I have never been a fan of motel 6 and this stay reminded me why!

The front desk was very helpful and attempted to remedy the situation to the best of her ability. Appreciated her attempts and attitude very much.

Room smelled like smoke even though it was non smoking. The front desk attempted to find a different room but they were all book. She used an air purifier to remove smell which helped a little but still wasn't good.