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1515 Ocean Avenue, Santa Monica, CA
0.4 km from
Everything was first class. Staff is the best, made my wife and I feel important. Could not do enough for us. Everyone checked to make sure our stay was first class. Need better pillows and lower parking rate for guests of the hotel.
Room was comfortable and had nice amenities. Nickel and dimed to death. $7 to print out boarding passes in their business center. Forty dollars for breakfast. Thirty dollars for two drinks. Once I've paid for a nice hotel room, I like to think the hotel I've paid for is my home for the few nights I'm there. I felt like the Shore's mark. Can't even give me a cup of coffee? I won't be back. $8 bottle of water in the room. $35 towels mixed into the regular towels? I am not your huckleberry.
Location and 1930's vibe. No lobby to speak of because it was undergoing renovation.
The hotel is very welcoming and and has an overall relaxed vibe. excellent location. it's very vintage in its deco look, but well maintained. you feel like you've stepped back in time. quite charming. and, the staff is very gracious without being intrusive. I actually have no negatives. my experience was ideal!
Everyone went above and beyond to make the stay comfortable.
They did not have our reservation when we checked in; after calling twice to confirm. During those two calls, I was put on hold for thirty minutes the first time and eight minutes the second time..finally, they confirmed. Yet, upon arrival, they did not have our reservation and I had to check my confirmation email on my phone to prove it. No "sorry" gifts/amenities were given.
It was really terrific...
The staff was very friendly and accommodating! Property, decor, food & beverga and amenities are in need of a serious renovation. This is currently far from many other JW Marriott luxe experiences I have had.
Clean and spacious room
Location Everything else.
Comfy bed, proper hair dryer, complimentary fast wifi in room, complimemtary dressing gowns, ipod docking station in room, facilities excellant, location is perfect for pier/beach as you are literally across the road, also very near 3rd street too for shops and reataurants. Staff very helpful and friendly.. Would defiently stay here again and again. I couldnt stay longer!!
In front of pier The rooms were dark and poorly decorated facing a very busy and extremely noisy highway. Though the hotel is facing the sea, it is very difficult to get to the entrance. The parking was exorbitant: $43 a night!!! I do not recommend this hotel
Location, comfortable, aesthetically pleasing Hair dryer not good, no continental breakfast, expensive to park for the night
Super overly priced for old, smelly, noisy motel.
If you don't like to drive around much, this is your hotel. Just valet park your car ($20/night) and walk. Everything is nearby, movies, great choice of restaurants, the Santa Monica Pier and of course the beach. Wifi leaves little to be desired. Cellular signal is 4G so you have to jockey around for a good enough signal. The hotel itself is dated but comfortable. Small TV's in the room but who cares.
Location Dated, dirty, cheap, stickey