Hotels near John Wayne Airport, OC

Hotels near John Wayne Airport, OC

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J. Wayne/Orange Cnty (SNA) - Santa Ana, CA, United States
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Best hotels near John Wayne Airport, OC

Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
9.5
Overall 9.1 Excellent
Based on 450 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.2
Cleanliness
5.0
Location
4.0
Overall
9.0
Staff
5.0
Value for money
4.0
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.4
Cleanliness
9.5
Comfort
9.6
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.2
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Location
8.7
Services
9.1
Staff
9.3

Excellent 10.0
Pros: Didnt eat
Excellent 9.0
Pros: Great price and great hotel
Cons: No
Excellent 10.0
Pros: How clean the room was and how wonderful staff was.
Excellent 10.0
Pros: Everything. The full suite. The staff. Breakfast.
Excellent 10.0
Pros: One of my best experiences with hotels
Cons: NO
Excellent 9.0
Pros: The staff are extremely professional friendly and courteous I really love the king studio suite perfect size and a mini kitchen .
Excellent 8.8
Excellent 10.0
Pros: One of the best stays ever. Clean, new, comfortable and quiet. Great breakfast:
Cons: Did not like paying for parking.
Excellent 8.0
Pros: Nice, new, clean hotel. Large rooms for the price.
Cons: In need of larger dining area
Excellent 10.0
Pros: Location as well as accommodating staff
Excellent 10.0
Pros: I love hyatt house. The staff is always great and breakfast is very good. Rooms are always clean and comfy. Beds and pillows are so comfortable. Handicapped parking in front and back. Hyatt house is my favorite place to stay.
Cons: check in lady wouldnt take my husband's credit card for incidentals because he wasnt there. My room had already been paid for with my credit card on the same account. The next day a different clerk told me all my husband had to do was send an email auth
Excellent 10.0
Pros: Love everything about this hotel i will stay again and again.
Good 7.0
Pros: Location
Cons: Found out about the $75 pet fee after it was charged. Also $16 parking fee in an open lot. Felt like gouging.
Mediocre 3.0
Cons: parking fee. room size. no complimentary water bottle. no complimentary milk for the coffee.
Hyatt House Irvine/John Wayne Airport - Irvine
Rated #1
9.1
Excellent 9.1
Based on 450 reviews
Details
Reviews
C$ 189

Cleanliness
9.4
Comfort
9.4
Facilities
8.9
Location
9.2
Overall
8.7
Overall 9.1 Excellent
Based on 439 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
8.9
Location
9.2
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.6
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
8.8
Comfort
8.8
Facilities
8.8
Location
8.8
Overall
7.6
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.4
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.4

Excellent 9.0
Pros: Didnt know there was breakfast
Cons: If there was breakfast was never told
Excellent 10.0
Pros: The hotel and check in waa great.
Cons: The staff at the resturant could not accommodate a party of 2 only option was outside patio they need to be more enthusiastic. The online menu needs to be updated i wanted calamari for my appetizers and the menu in the restaurant did not have calamari.
Excellent 8.0
Pros: The decoration of the entire hotel was so pretty and I loved having a seating area in addition to the bed. The room get spacious and loved the opportunity to open the sliding door for the balcony for fresh air.
Cons: Lots of dust and general grime on walls with makeup on them and the night stands had dust bunnies under them. The only area rug had not been vacuumed for some time. No space on the balcony for seating? Then it’s not really an balcony you can enjoy. The bathroom is super small. Hard to get ready due to limited vanity space.
Excellent 10.0
Pros: Everything is so pretty, and the customer service is amazing!
Cons: There’s no valet
Excellent 8.0
Pros: The area of the hotel was very convenient , everything was close by and the lake view was very nice. The room was very clean and up to covid 19 standards which made our hotel stay feel safe.
Cons: Some of the stuff in the mini bar had old labels and the bed was a little shaky, in addition one of the cabinets didn't open well, bathtub was small it could've been bigger. Also parking was a bit hard to find , but it was a special occasion that day so I dont blame them.
Okay 4.0
Pros: Friendly staff. Comfy bed.
Cons: The Room had a sticker saying that it was cleaned and sanitized. First thing I noticed when I entered the bathroom was a spider in the bath tub. I told the reception and they sent the person responsible for maintenance ( not house keeping) and he squashed the spider and drained it down the tub. I asked the reception to change the room and they did so. The other room had no spiders but when I opened the sofa bed I found small insects on the mattress! I closed it back again and never used it. Didn't want to change the room again because we were only staying one night.
Excellent 10.0
Pros: very clean and has balcony
Poor 1.0
Pros: The hostile and rude staff really stood out in comparison to other high end Hotels in the area. The overpriced unprofessionally managed Fridge bar scam Is a nightmare... the view of a wall of plants covering lord knows is definition of high end city view.
Cons: The staff was accusing and rude. The hotel was nice but compared to the Westin or the Marriott which have lower ratings this hotel was a joke. I do not recommend staying at this hotel ever, for true class accommodations and customer service go elsewhere.
Excellent 10.0
Pros: Location and cleanliness
Excellent 10.0
Pros: Outstanding staff made my stay a perfect one.
Excellent 10.0
Pros: Very nice, great staff, clean.
Cons: No.
Excellent 10.0
Pros: This is a beautiful hotel in a great location.
Cons: Nope. I love this hotel.
Mediocre 3.0
Pros: I liked the location and the balcony
Cons: There were bugs in my room. I told the staff & I was only refunded $26 for parking. The rooms are very small & bathroom is outdated & Not very clean. My room was right in front of a dog park so I didn’t even use the balcony due to the constant bark
Excellent 9.0
Pros: Modern, clean, exhilarated with the smart HD t.v. experience and sound quality when viewing movies and music. The views were nice of the inner garden and walk paths. The bed was so soft and cozy and comfortable!
Cons: Wasn't pleased with additional fees added to the bill for parking fees since I didn't park their. Front desk lady adjusted the total amount due upon check out ;). Thanks for letting me know and making the adjustment.
Excellent 10.0
Pros: Amazing. Superior to any hotel in the area. Sparkling pool and jacuzzi that is open and ready to use. Jacuzzi is hot. Rooms are immaculate. Tucked away with views that make you feel like your not in the city anymore. Truly a sweet getaway. Perfect 10.
Cons: Sinothing.
Excellent 8.0
Pros: After I requested a change of room with a new staff member the service was much better. The room was excellent and over looking the pool and the lake. That was room 307
Cons: The first staff member Who check me in place me in room 310. The over looked trash dumpster. The view was obstructed by large trees. Also it had a smell of food as though the room had not t been cleaned.
Excellent 10.0
Pros: Very clean. It was quaint, which was refreshing.
Excellent 10.0
Pros: The hotel Avenue of the Arts is excellent. Good area and staffs are nice. I will be going back to this hotel when I go back to California. The price is goid and reasonable.
Poor 1.0
Pros: the lobby was nice I guess. well I had recently lost my wallet & was waiting for a new card to come in, I had a reservation but they refused to check me in, just then some lady in the lobby offered to put her card so I can check in well the idiot working
Cons: the desk accused us of trying to scam him even though I nvr seen this lady in my life. he jumps out from the desk and is throwing us out and calling the cops. I thought he was gonna attack me. it sounds insane but this happened. I slept in my car.
Poor 1.0
Pros: Comfortable bed
Cons: You don’t get what you booked for they give you whatever room they want we booked city view and got a room right by the pool we had blinds closed our whole stay.
Good 7.0
Pros: Great staff, great location , awesome ambiance
Cons: Parking price was very high. The room was very dated. Marriott hotels that had less stars are much more updated.
Good 7.0
Cons: Thin walls and hardwood floors make it noisy
Excellent 10.0
Pros: The staff were excellent, friendly and professional.
Excellent 10.0
Pros: The hotel was very stylish and the staff was very friendly. It was a great value for the money.
Mediocre 3.7
Pros: The design is ok for a business hotel. The location is good if you want to be in Costa Mesa
Cons: Staff was not very professional. Didn’t honor the SPG gold upgrade as they said that they are a little hotel. Room is small and bathroom is small and outdated.
Good 7.4
Pros: Other than front desk staff, all the other staff were very courteous and professional. The room was very nice and the bed very comfortable all in all very nice.
Cons: Well after prepaying for the room. For them not allowing me to get keys to the room, because of card damage and not do to lack of cash that they do not except. I had to go to my bank and get another temporary card while my other party had to wait with my luggage. Was completely unacceptable. Somebody needs to inform them that once you pay for something you are in title to it. Regardless to some policy they in place.
Excellent 10.0
Good 6.2
Pros: Nice area to behind the hotel to walk. Larger room size
Cons: Service was somewhat lacking. I stayed 3 nights. My room was never serviced by the cleaning crew after I checked in. Mattress was very firm and not very comfortable. Hotel nickel and dimes for everything. Self parking was $22 a night. Hotel Concierge wanted to charge me an additional $20 a night when I (a solo traveller) requested a king bed upon arrival instead of two queens, even though the hotel was half empty and the published rates of the king rooms were $35 less a night than the nightly rate I had paid for my stay.
Excellent 9.4
Pros: Excellent service. Staff were very helpful and friendly!
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel - Costa Mesa
Rated #2
9.1
Excellent 9.1
Based on 439 reviews
Details
Reviews
C$ 242

Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Food
6.5
Location
9.0
Overall 9.2 Excellent
Based on 127 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Food
6.5
Location
9.0
Cleanliness
9.5
Comfort
10.0
Facilities
8.8
Food
6.5
Location
8.8
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.4
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.8
Comfort
9.6
Location
8.7
Services
9.9
Staff
9.6
Cleanliness
9.8
Comfort
9.8
Location
9.1
Services
9.5
Staff
9.3
Cleanliness
9.1
Comfort
8.9
Location
8.5
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
8.5
Location
8.3
Services
8.7
Staff
9.0

Excellent 10.0
Pros: The breakfast was pretty good, would have liked pancakes or waffles or something like that. The room exceeded my expectations!! I would definitely stay here again!!
Cons: The breakfast could have used a few more options. I wouldn't really change anyhing else.
Excellent 10.0
Pros: We loved the game room. We spend every evening there playing pool and shuffleboard. On Valentines evening I set up a cheese , fruit, chocolate, meat, crackers and cheese plate. My husband was so surprised and very thankful for the time we could spend alone. This weekend was one of our best memories. Thank you 😊
Cons: My husband wanted to use the jacuzzi but we understand with Covid.
Excellent 9.0
Pros: Great complementary breakfast. Nice kitchen in the room with plenty of space for my guest and I. Good quality room that felt like our own apartment.
Cons: The TV in the bedroom didn’t work and the comforter was very thin.
Excellent 10.0
Pros: Everything was great, staff was very friendly and helpful.
Cons: Check in time and check out time, I would prefer a earlier check in time ( 1:00 or 2:00 ) and later check out time ( 1:00 or 2:00 ) as is 3:00 check in and 12:00 check out doesn't even give you 24 hrs, but you charge for a full day ( 24 hrs ).
Excellent 8.0
Pros: Staff was friendly and easy to reach when needed, during the holiday season, and the hotel is only a 5-10 minute drive from a wide selection of restaurants and shopping centers. Full size refrigerator in the kitchenette was nice. Modern room aesthetic.
Cons: The dishes in the room weren't thoroughly washed, upon checking into the room, so I had to wash everything before using them. Also, the WiFi signal was weak.
Excellent 10.0
Pros: Everything was great. Front desk was very accommodating. Breakfast was great. Friendly staff and a very clean hotel.
Cons: Nothing. Great location, service and value.
Excellent 10.0
Pros: Cleanliness! Felt safe. All employees wore mask. Hotel not crowded. Breakfast was good!
Cons: One of the young ladies at the front desk was not friendly at all didn’t greet us. The lady that checked us in and out was the same person and she was amazing!!! Housekeepers were great. 1 concern they left our clean towels at the door on the floo
Excellent 9.0
Cons: I appreciated entering the facility through the door behind the eating area UNTIL IT BECAME VERY DANGEROUS AND SLIPPERY caused by water and slime coming out of the down spouts. Beware. Potential lawsuit situation. (Not from me, just saying)
Excellent 10.0
Pros: The staff were kind and went above and beyond for me. I accidently overslept and failed to pay for the room the next day and they didn't call to wake me up/ask for payment until 1:30pm! I thought that was very kind to let me sleep.
Cons: No.
Excellent 10.0
Pros: Nice area. Very, very Clean.I loved the larger shower!
Excellent 9.0
Pros: It felt very clean, safe and kid friendly but still upscale.
Cons: Only one restaurant in walking distance.
Excellent 10.0
Pros: The room was beautiful, clean and modern
Cons: The hot tub gave my daughters and I super bad rashes.
Excellent 10.0
Pros: On my birthday the staff gave me a gift basket. And the fact that the whole staff is helpful and professional.
Cons: Guests should get a discounted price after staying over 30 days.
Excellent 10.0
Pros: Very clean. Attentive staff. Great breakfast and evening socials. We will definitely be back!
Excellent 10.0
Pros: The suite was a nice size. Clean, stylish. A true non-smoking room, no odors. The bed and pillows were a dream to sleep on!! The hot breakfast had nice selection. I have traveled the world and slept in many hotels and this was a outstanding for the price.
Cons: Wish the internet was free
Excellent 10.0
Pros: Nice staff. Nice room and facilities for the price.
Cons: Hard mattress. Cheap tp.
Excellent 9.7
Pros: Loved our 8 day stay the place was excellent!!!! Clean friendly and easy to reach all the places we wanted to visit . Great breakfast and weekday evening happy hour
Homewood Suites by Hilton Irvine John Wayne Airport - Irvine
Rated #3
9.2
Excellent 9.2
Based on 127 reviews
Details
Reviews
C$ 194

Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Overall 9.0 Excellent
Based on 301 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.4
Comfort
9.1
Location
9.0
Services
9.0
Staff
8.9
Cleanliness
9.5
Comfort
9.0
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.9

Good 7.0
Pros: Modern 3-star in a prime location, and across the street/above a number of great restaurants, grocer and other services. Conveniently located next to the freeway as well.
Cons: Stickler about cleanliness. Found multiple strands of hair in the bathroom and what looked like a blood stain on the flat sheet. Also had to make a noise complaint about adjacent room at 1 am.
Excellent 10.0
Pros: I loved how upgraded the rooms were, the sheets were very clean, the shower was amazing as well!
Cons: There is nothing I would change about the property, it was absolutely lovely during COVID.
Excellent 10.0
Pros: Clean, comfy bad, nice location, soap smells good lol, they had two bottles of water and two glasses so you don’t need to bring your cups if you want to drink some alcohol like wine. They have smart tv so you can enjoy netflix
Cons: Heater was so noisy so we just turned it off.
Excellent 10.0
Pros: Clean and modern
Cons: Not the hotels fault but because of covid the sauna, spa, and pool were closed.
Excellent 8.0
Pros: Location, dinner was pretty good even tho there were covid restrictions
Cons: Parking is a little difficult if you don’t get a spot up front
Excellent 8.0
Pros: very clean, good preparation for safe protocols during pandemic
Cons: Nowhere to leave car during check-in
Excellent 9.1
Pros: location
Cons: staff
Excellent 10.0
Pros: The rooms are clean and modern, loved it!
Excellent 10.0
Pros: Facilities
Cons: None
Excellent 9.0
Pros: The room was very clean. The bed and blankets were very comfortable and smell free. The room came with a iron, so I was able to iron my clothes
Cons: The parking fee is a little bit too high
Excellent 10.0
Pros: Clean, modern, upscale, very nice price
Cons: Rectangular toilet seat felt a little strange
Excellent 8.0
Pros: Location and style of hotel
Cons: The WiFi was so so so slow
Excellent 8.0
Pros: Cleanliness, bathroom/shower and a lot of space, bed
Cons: On our first night, we were given a room that was handicapped accessible which I did not request. I said that is the main reason why you make a reservation, they should reserve the kind of room you requested. In return, they promised that they were gonn
Excellent 10.0
Pros: It was so clean, pillows were so fluffy.
Excellent 9.7
Pros: Simple, sleek hotel that was just perfect for a one night stopover for our family. Kids loved the pool. Lobby was lovely. Room was great. Loved the shower.
Cons: Daughter banged her shin on the wooden bed.
AC Hotel by Marriott Irvine - Irvine
Rated #4
9.0
Excellent 9.0
Based on 301 reviews
Details
Reviews
C$ 209

Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.1
Overall 8.9 Excellent
Based on 495 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.1
Cleanliness
9.4
Comfort
9.2
Location
9.0
Services
9.2
Staff
8.9
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.1
Services
9.2
Staff
9.1
Cleanliness
9.5
Comfort
9.4
Location
8.9
Services
9.4
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Food
10.0
Location
9.2
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.2

Excellent 10.0
Pros: Property was very clean & extremely convenient to the airport for our trip home to Florida. Comfortable bed & good breakfast.
Cons: 0
Excellent 9.0
Pros: Free breakfast was good especially during the weekend. Nearby lots of restaurants and stores. Bed was comfy
Cons: Daily parking fee is a bit much
Excellent 10.0
Pros: The relatively new hotel is pristine, updated decor, friendly staff. Very good value, convenient to SNA and OC freeways.
Excellent 10.0
Pros: Everything was 👍🏻
Excellent 8.0
Pros: Very clean facilities.
Cons: . $25 for parking in Irvine with all the empty spots around? I don't think there was any mention of it at the time of booking! 2. There was hardly anything left when we got to the breakfast counter and when asked the front desk for a tray to take the food up to the room, he replied " should have brought your tray from your room."
Poor 1.0
Pros: Brand New
Cons: We haven't stayed overnight . Came at 4pm with my wife, left around 7. But they charged us for parking $25 overnight. I called them . The manager couldn't tell me why did they charge me especially when I mentioned that I'm not staying overnight.. Spent 1h
Good 7.0
Pros: Location
Cons: Paying for parking. I also feel the amount charged for parking i very high. We are Hilton Honors members and use your hotels  frequently and feel there should be either no charge for parking for  members or at least a discount. $---per day is
Excellent 10.0
Pros: It was super clean and new. I just walked across the street from the airport, very convenient.
Excellent 10.0
Pros: The room was very nice and it was very clean. Didnt mind staying during coronavirus.
Excellent 10.0
Pros: I could walk to this hotel from the airport! It was extremely clean and the people were friendly.
Cons: No breakfast which was due to Covid 19 so I understand but they should take it off their website.
Poor 1.0
Pros: Location
Cons: Hampton Inn & Suites Irvine-Orange County Airport needs staff that cares about the travelers. Got note on my windshield wiper that my car will be towed is an insult. Happened to six other vehicles too. Staff didn’t care.
Poor 1.0
Pros: Nothing
Cons: Customer service
Okay 4.0
Pros: Spacious room.
Cons: Parking is $24 a day for the rating and location this is outrageous.
Excellent 10.0
Pros: The hotel is top shelf!
Cons: The old remote control for the TV. It sucked but the TV itself was terrific.
Poor 1.0
Pros: Nothing..poor service
Cons: Everything..I will not book at hotel again
Excellent 10.0
Pros: So clean and comfortable!
Cons: A few loud talking guests outside of my room in the corridor at 2:00 a.m. Quite disturbing actually.
Excellent 10.0
Pros: Good breakfast with many choices.
Cons: You have to pay $25 per day to park your car.
Excellent 10.0
Pros: All the staff were very friendly and helpful. The bed and pillows were very comfortable, the room was very clean, and the breakfast had a huge variety of options and was delicious.
Excellent 9.7
Pros: Front desk staff very friendly and helpful. Check-out was an hour later (noon) than I'm used to! Breakfast was very convenient and served for a good amount of time.
Excellent 10.0
Pros: Service with a smile & the cleanliness of the room
Excellent 9.0
Pros: Friendly and attentive front desk and breakfast buffet staff
Cons: Bad room location, window shades had to be completely down (no sunshine) the entire time because outside,there was literally an office and balcony 20 feet away or less. The men standing on the balcony could easily see me in the bathroom.
Excellent 10.0
Pros: Very friendly and accommodating staff. Very clean!
Hampton Inn and Suites Irvine - Orange County Airport, CA - Irvine
Rated #5
8.9
Excellent 8.9
Based on 495 reviews
Details
Reviews
C$ 156

Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
8.8
Overall
9.0
Overall 8.7 Excellent
Based on 295 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.6
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
9.1
Staff
8.9
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.0
Staff
8.1
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Clean and lonely
Cons: Lost my
Excellent 9.0
Pros: Location great, close to airport, staff always friendly
Excellent 10.0
Pros: The location and the room were excelent.
Cons: Just a fire alarm at 0300 went off. There was no explanation as to why. We were just told it was a false alarm.
Excellent 10.0
Pros: Your staff was excellent and accommodating very polite love the hotel super clean just as expected from Hilton thank you
Cons: Your staff was excellent and accommodating very polite love the hotel super clean just as expected from Hilton thank you
Okay 5.0
Pros: Location
Cons: Crackers under the bed and cheaper price on booking.com but when I get to the property it’s 50$ more.
Excellent 10.0
Pros: I like the fact that everything was super clean and there was not disturbing.
Cons: I didn’t like the bathroom . I would rather the tub .
Excellent 8.0
Pros: Great location, staff was excellent
Cons: No room service, limited amenities
Excellent 9.0
Pros: It was great
Cons: Nothing everything good
Good 7.0
Pros: The gym. Center
Cons: The pool was closed
Good 7.0
Pros: The location really met our needs in terms of access to retail, restaurants, and university. The staff was friendly and room was clean. Parking was easy and there was not much issue with traffic.
Cons: I think what prevented this from being 10/10 experience was that there was significant smoking of marijuana in the room next door which permeated throughout the floor and even in the elevator. I alerted the staff the next morning which they would follow.
Excellent 10.0
Pros: All gd for spur of a moment.
Excellent 10.0
Pros: Efficiency of the staff. The front desk staff was very welcoming.
Excellent 9.0
Pros: The rooms are nice and modern. Love having the little refridge/microwave/sink area.
Cons: Nothing
Good 6.0
Pros: New, clean and conveniently located.
Cons: Low water pressure and cold shower
Good 6.0
Pros: location close to where we need to be
Cons: staff from the front desck. incredibule rude. check in with no welcome at all. incredibule that it is a hilton. really disappoint. not refound of deposit yet.
Excellent 10.0
Pros: Clean and its proximity to the city
Okay 5.0
Pros: Location
Cons: Air conditioner had to be fixed every single day during entire stay
Excellent 10.0
Pros: The staff at the restaurant/bar was very nice! We had a late dinner after checking in and the food was delicious.
Okay 5.0
Cons: Staff incredibly rude, will look for other properties in the future.
Excellent 10.0
Pros: It is a newer hotel. Overall experience was excellent.
Cons: None
Excellent 10.0
Pros: Great
Cons: Great
Okay 5.0
Pros: Laundry room is clean
Cons: Parking fee is too Much!
Excellent 10.0
Pros: Cleanliness, lots of space, bathroom, bed
Cons: No everything was perfect
Excellent 9.0
Pros: It's very clean, the suite has microwave and refrigerator to use. Wifi is fast.
Cons: the parking fee is a little bit pricey.
Good 6.0
Pros: Very nice hotel, clean and quick service.
Cons: It is next to nothing, location makes it impossible to drive anywhere during rush hour. Also, 15$ for parking is too much especially I had just transferred from another Hilton hotel next to Disneyland. Parking was 10$ and cheaper next to DisneyLand?
Good 7.0
Cons: daily parking fee
Poor 1.0
Pros: The room was nice
Cons: Booked a king room. When I got to the hotel they gave me a double queen because they didn't have a king available. Also my neighbors partied until 3 am. I called front desk twice said they would take care of it but they kept on being very loud
Mediocre 3.0
Pros: Nice room.
Cons: We are Hilton Diamond. This is the first time we've had trouble getting rewards no matter who we booked with. They didn't even give us a elcome gift! Another huge problem, nothing in our booking said we had to pay for parking, but they charged us anyway.
Good 6.8
Pros: The room was clean and looked nice.
Cons: The person who checked us in was snobby, and then we had to pay $15 for parking. Once we got checked into our room, we thought "well, at least there is a pool." My husband is obsessed with indoor pools and was excited that this hotel had one. We went to the pool, and instead found a 3 1/2 foot deep puddle. It should be embarrassed to call itself a pool. For a hotel this pricey, you would think they at least would have a Jacuzzi tub next to their sad excuse for a pool, but no. On top of everything else, there is no free breakfast. We thought we would splurge on a pricier hotel, thinking we would get a higher quality and value, but we were sorely disappointed.
Poor 1.0
Pros: Nothing.
Cons: Parking for two cars was $30. The manager was rude. The staff was rude. I could hear the freeway, loudly, from my room at the end of the hall (which I think the manager put me in as retribution.) The coffee was lousy. I would never stay here again.
Excellent 10.0
Pros: Flew into Irvine and stayed one night before heading to Carlsbad for vacation! I was very impressed with this hotel it was very clean,modern and the staff was excellent. They had a great breakfast amd will definitely stay here again.
Excellent 9.4
Pros: We stayed here just three days after it opened and some of the common areas were still under construction. We had a couple of problems (shower head was clogged with construction debris, couldn't find access to pool...etc) but the hotel staff and construction workers were all very helpful and fixed everything. Hotel room was very large and clean and quiet. Free parking is also very convenient.
Cons: Wish breakfast was included (they charge $13/person)
Hilton Garden Inn Irvine/Orange County Airport - Irvine
Rated #6
8.7
Excellent 8.7
Based on 295 reviews
Details
Reviews
C$ 160

Cleanliness
8.6
Comfort
8.8
Facilities
9.3
Location
9.2
Overall
10.0
Overall 8.7 Excellent
Based on 97 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
9.3
Location
9.2
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.3
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.0
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
8.0
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.0
Comfort
8.6
Location
8.9
Services
8.1
Staff
8.8

Excellent 10.0
Pros: Rooms were spacious and beds were comfortable. A nice home away from home.
Cons: There were some of the linen dirty for the sofa bed. The guest room the hand towel was dirty.
Excellent 9.0
Pros: Nice clean hotel near freeways and centrally located in Costa Mesa.
Mediocre 3.0
Pros: the fact that theres a starbucks and restaurant. The bath in my bedroom was perfect.
Cons: I am afraid of heights and was on the 17th floor..
Excellent 10.0
Pros: Hotel employee! She was the best. Her friendly, bubbly, charismat personality carries on over on to others. She was fantastic. The rooms are outdated a bit, but nice. Everything was comfortable that’s so comfortable I overslept, but it�
Cons: The elevator was scary!
Poor 1.0
Pros: There was a young guy was helpful. Other than him nothing positive
Cons: Was super dirty and when I asked for clean the room, they just changed the sheet.Took only trash from kitchen. That’s all!!!! Bathroom was dirty and had urine drop and sink was so dirty. Also they changed the towel and left the dirty towel.worst e
Excellent 10.0
Pros: We asked for clean sheets and they brought us some. Loved the Irvine location, right by the freeway. The room was a small suite and pretty clean. Staff was very kind and helpful.
Cons: Elevator was a bit dirty.
Excellent 10.0
Pros: Great location, property always clean
Excellent 10.0
Pros: Comfortable pillows, and stark white towels. Great customer service, free parking.)
Excellent 8.0
Cons: Like to have real newspapers A bike or step to rent would be useful
Excellent 9.0
Pros: great location and convenient to many places
Cons: can't thing of anything
Excellent 9.0
Pros: The location is good.
Cons: Slow running drainlines of the shower room.
Excellent 10.0
Pros: Residence Inn is always room with a great bed.
Excellent 10.0
Pros: Great location. Hotel amenities are excellent and the hotel is modern and clean. Very nice stay and will definitely come back.
Cons: Nothing comes to mind.
Excellent 10.0
Excellent 9.7
Pros: The layout of the bathrooms and sleeping areas were very good for an extended stay. The bathroom had enough shelf space for toiletries, and the closet and dresser were sufficient for clothes. The layout of the living room and kitchen made it very comfortable.
Cons: The bathroom does need to have at least one addition towel rack. Hotels now ask that you hang your towel to dry rather than replace it each day - which is wonderful. However, there is no place to hang it... That is a problem. I decided to place my towel on a hanger and hang it in the doorway. Not the best, but it worked. A few more pots would have been nice also. There were enough items for the microwave, but not the stove. A small dish soap would be helpful as well so as not to run the dishwasher for a few items. I used a small bar of soap and a face cloth.
Residence Inn by Marriott Irvine John Wayne Airport/Orange County - Irvine
Rated #7
8.7
Excellent 8.7
Based on 97 reviews
Details
Reviews
C$ 221

Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
9.3
Overall 8.6 Excellent
Based on 175 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.0
Overall
9.3
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
8.4
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.6
Staff
9.2
Cleanliness
8.8
Comfort
9.0
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
9.8
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.6
Services
8.9
Staff
9.6

Excellent 8.0
Pros: clean and friendly staff.
Cons: nothing
Okay 5.0
Pros: Beside that its great.
Cons: Telling me they could not rent to me be cause they found hyperbaric needle. Which is false. And what if there was a diabetic person there also. Unbeilable.
Excellent 9.0
Pros: We really enjoyed our stay at the Hotel, the staff was really friendly, they showed that our happiness matters. The kitchen appliances are great, and we had everything that we needed. The room was really clean, the mattress was really comfortable.
Cons: We would have preferred being more far away from the high way, the rest was really good.
Excellent 10.0
Pros: Everything
Cons: Everything
Excellent 10.0
Pros: The hotel is great. The staff is very accommodating to your needs.
Cons: Daily paid parking.
Excellent 10.0
Pros: Elizabeth and her Manager both offered great Customer Service. I could only pay with cash and they were able to accept my cash as a form of payment. Thank you so much Residence Inn!
Cons: The fees for pet and parking is unreasonable An I feel like if the pet caused no damage you should be able to get your pet fee back just like my deposit.
Excellent 10.0
Pros: Layout, kitchen in studio unit. Clean
Cons: Yes. Bathroom door would not close without lifting toilet seat. Garbage disposal not working
Excellent 10.0
Pros: The location and the Amazing room and cleanliness and comfortable bedding EVERYTHING IS AWESOME I LOVE RESIDENCE INN! MY FAVORITE BY FAR HOME AWAY FROM HOME 😍
Cons: just the fact that you have to pay $20 a day for parking and there was like so many spots available and with the Coronavirus going on right now, and economy way down I think that should have been waived.
Excellent 10.0
Pros: The staff,very kind and very friendly. The room,we were five,we had lot of space,everything was perfect. Our flight was very late and the staff at the reception allow us to stay in the room until 3pm the last day. Very professional,we'll be back.
Cons: We like everything about this hotel.
Residence Inn by Marriott Costa Mesa Newport Beach - Costa Mesa
Rated #8
8.6
Excellent 8.6
Based on 175 reviews
Details
Reviews
C$ 197

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Food
8.5
Location
8.4
Overall 8.5 Excellent
Based on 432 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Food
8.5
Location
8.4
Cleanliness
8.0
Comfort
8.5
Facilities
8.5
Location
8.0
Overall
7.5
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.4
Services
9.1
Staff
9.0
Cleanliness
9.2
Comfort
8.4
Facilities
7.3
Location
8.0
Overall
7.5
Cleanliness
8.1
Comfort
8.2
Facilities
7.8
Food
8.5
Location
7.8
Cleanliness
9.0
Comfort
8.9
Location
8.6
Services
8.9
Staff
9.0
Cleanliness
8.7
Comfort
8.6
Facilities
7.4
Location
8.3
Overall
6.3
Cleanliness
9.0
Comfort
9.0
Facilities
8.5
Location
8.4
Overall
8.5
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.7
Staff
8.3

Excellent 10.0
Pros: The hotel was chic clean and friendly! the front desk was welcoming and warm, and on the seventh floor I had a wonderful view of the planes taking off from the nearby airport. the hotel itself was very quiet; my room was modern and comfortable - Loved the bathroom and the bed!
Excellent 10.0
Pros: It was very nice and such an amazing get away
Cons: N/a
Excellent 8.0
Pros: Aveda in the rooms
Cons: No services.... No valet No restaurant No bar No room service No pool Not realy a 4 star is it
Excellent 8.0
Pros: The checkin was quick and the desk clerk was friendly. Room was clean and nicely decorated.
Cons: After I booked the room I read reviews and learned that the hotel had valet parking only and that they charged $35 for it. Had I known that in advance, I would not have booked the room. However, once there they did allow self parking for $22.
Excellent 8.0
Pros: The bed and pillows were comfy, room was clean and well decorated.
Cons: The fridge was unplugged, their ice machine was also unplugged, there was no phone in the room to call the front desk.
Excellent 10.0
Pros: Friendly, helpful staff Everyone went out of their way to help us. Corona virus scare didn’t stop them With customer service. I will recommend this hotel to friends and family.
Excellent 10.0
Pros: Everything went well, the only suggestion I have is the towels used were really rough and almost cheap feeling. Maybe a different type of towel will feel more lux and match the hotel.
Cons: Everything went well, the only suggestion I have is the towels used were really rough and almost cheap feeling. Maybe a different type of towel will feel more lux and match the hotel.
Excellent 10.0
Cons: Only valet parking for $33 day
Good 7.0
Pros: Very clean. Nice rooms. Check-in staff was super friendly and helpful.
Cons: Valet parking only, which was quite expensive given the location. No options for self-park. The valet staff also had no idea how to work a Tesla in Valet Mode.
Excellent 10.0
Pros: Beautiful, modern boutique hotel. Good price too!
Cons: No
Excellent 8.0
Pros: Interior design
Cons: Microwave room was dirty
Mediocre 3.0
Pros: design was nice.
Cons: Overbooked/oversold and underprepared. no rollaways. no double beds available either. refrigerator leaked all over floor. noisy heating system woke us up in the night. over charged for parking. had to have the folio corrected.
Good 6.0
Pros: Comfortable bed Nice Bar staff at makeshift bar.
Cons: Ridiculous parking cost and logistics Noisy - this is a airport Hotel Bar was closed for remodeling Nothing to do around it - situated in a business district No ice/vending in 8th floor although I followed signage for 15 mins
Excellent 8.0
Pros: The location was great. It was clean and smelled great. The staff was courteous. The bed was very comfortable. Car valet was prompt and helpful.
Cons: I wish there was a breakfast cafe. The only breakfast option was a sit down meal that was expensive. Also, my room safe did not work and the outlet in the bathroom stopped working. I told the front desk people, but nothing was done to fix the problems.
Excellent 10.0
Pros: location
Cons: no
Excellent 9.2
Excellent 10.0
Pros: Service, location, pool.
Cons: Gym was lacking
Excellent 10.0
Pros: Since I was on a "me" weekend, I enjoyed the privacy and quietness of the hotel. The room furnishings are state-of-the-art, and the restaurant was also quiet when I was down there preparing lesson plans Bellman = very courteous and professiona
Cons: The hotel didn't offer "free" anything. I was astounded at the parking prices on my final bill, as well as "Valet" services. The Internet was not free either, however, I was compensated for that on my way out.
Excellent 9.6
Excellent 10.0
Pros: Hotel employee was so great. She made sure my room was clean and she's very personable. I appreciated her efforts. Also when I checked out she said she had just started at the property) was very helpful and pleasant.
Cons: I loved everything about this property and hope that in the future I can stay again just for little excursion or whatever.
Excellent 9.6
Pros: The bed was so comfortable.
Mediocre 3.0
Pros: There was a sound in the room that went off every minute. It was very hard to sleep. We told the staff, but they didn't seem to care. For a 4 star hotel, I woukd expect to at least sleep. Besides that, it was a beautiful hotel. The resteraunt was great
Good 6.0
Pros: All the employees I encountered were very nice. I liked that lobby had many cubbies for little privacy. The restaurant was very good for breakfast
Cons: The fact that valet was only option at $33 per day seemed ridiculous. Had to readjust seat every time. I prefer to park myself. I did not like that there was no top sheet, just flat bottom sheet and duvet cover which made me too hot. Would prefer top sh
Good 6.0
Pros: It was clean room was average I've stayed in 2.5-3 star hotels that were about the same nothing special
Cons: Staff was a little rude, parking cost $33 per day valet only wil probably never stay in Newport again
Mediocre 2.0
Pros: I liked the look of the place
Cons: The mandatory valet costed me 66. That was waaay our if my budget and the staff were not at all helpful.
Good 6.0
Pros: The staff is AWESOME, The property is clean And well kept!
Mediocre 3.0
Pros: We like the location of this hotel and have stayed here multiple times.
Cons: The power was out and the hotel did not have any power at check in time. We checked in and went for dinner. Power was still not on when we returned. Power came on in the middle of the night. No compensation was offered for the inconvenience of no power.
Mediocre 2.0
Pros: It was beautiful
Cons: Yes, they nickel and dime you! No breakfast, no coffee, insane charges for everything! All things considered I could have stayed at a nice hotel on the beach! Power was out for 8 hours, unacceptable!
Good 6.0
Pros: The location ..The bathroom was very nice.
Cons: The room did not cool down enough at night with the air conditioner on full blast. I think the $33 valet fee was a little high.
Good 6.0
Pros: Good clean hotel
Cons: We where not made aware that there was a $33 fee per day for parking. This was a horrible way to start out our vacation. If we had known this we would have booked a different hotel.
Good 6.0
Cons: Except to pay 33$ for parking and WiFi and breakfast sits a lot of extra to consider in advance
Okay 5.0
Pros: Clean
Cons: Service was poor and that included wait times for room service, for water refill at lobby etc
Excellent 8.0
Pros: Friendly staff
Cons: Kind of noisy
Okay 5.0
Pros: Overall it was ok. Nice layout, love the smell off the hotel lol
Cons: They gave us a half made up room, there was no bottom sheet on the bed. There were also No towels in the room, had to go down to the front desk and ask for them.
Good 6.8
Cons: Hotel had free breakfast for guest but for us since we book through kayak staff said third part booking no breakfast also they charge $33 over night parking
Good 7.7
Pros: Very quiet and clean rooms
Cons: Valet was very expensive. $33 for overnight parking.
Excellent 10.0
Pros: Great buffet breakfast Very nice room design Spacious rooms
Cons: Some renovations could have been done better (bathroom door paint was chipping at the bottom half)
Mediocre 2.0
Pros: Nothing
Cons: I went to check in after dropping off my bags earlier due to a work function. When I came back to check in several hours later I was told a pipe had burst in my room so they put me up at the Hyatt across the street. Very inconvenient for me at 11pm to say the least. Since they were sold out I was moved!!!
Mediocre 3.4
Pros: We had a roof over our head.
Cons: 1. We were billed twice, first by Kayak then by the hotel. 2. The hotel did not pay attention to the fact that we were already billed by Kayak 3. The room we stayed in was very smelly 4. There was a crack in our window so our room was always exposed to outside weather and noise. 5. They have mandatory valet parking - in principle this is fine but they should explicitly state that tip is not required or expected since the valet is mandatory 6. we requested Queen or king size bed and got two doubles
Okay 5.1
Cons: Per check in, there were no rooms available. We were sent to a sub standard hotel in which rooms were old, not clean and caused my niece to get hives.
Excellent 9.7
Pros: Nice place everything was good, beds were super comfortable and the food was great from room service. Pool was nice and gym adequate
Cons: Seemed like it could use some updating but overall not at all bad
Excellent 8.0
Pros: Valet, friendly staff, clean, nice lobby and pool area.
Cons: Outdated hallway carpet and decor Expensive parking ($33/night) Double rooms include full size beds rather than queen size A little hard to spot from the street Building looks like a business Far from the beach (25-30 min with weekend traffic)
Good 7.1
Pros: We were there for a Charity Gala. The patio is very pleasant for an evening event. The bed was comfortable, and I always enjoy Aveeda bathroom products.
Cons: I found the policies for entertainment to be completely antiquated! The majority of the tv channels are still Low Def! We ordered a movie and fell asleep, only to be told by the front desk staff that the system is operated by a different company so rewatching meant PAYING AGAIN (in less than a 24 hr period). If I were traveling for business, this might have little impact on my rating. But when staying for pleasure, this is unacceptable in Orange County!
Excellent 9.3
Okay 4.2
Cons: Below average service Room had a weird smell. Asked reception to change my room and they said that they couldnt. They told me that I would need to upgrade and pay the price difference. Cleaning service were cleaning empty rooms at 10 pm while we were trying to sleep. 32$ parking per night in an area where it should be free. Better options out there. Definitely not returning.
Good 7.7
Pros: $32/night mandatory valet parking is ridiculous. Other than that, nice place.
Excellent 8.2
Pros: Mattress was comfy.
Cons: No self parking option. Valet $32 but half price for hybrid vehicles.
Excellent 9.4
Pros: The staff was very friendly and they surprised us a an anniversary treat!! The room was beautiful and the bed was super comfy!
Cons: Valet is mandatory and quite expensive!
Good 7.4
Cons: $32 for parking! My god.
Excellent 10.0
Pros: The bathroom was great and the bed was very comfortable.
Cons: The restaurant was just fair.
Excellent 8.5
Pros: It was all very beautiful, nice comfortable bed. Everything seems nice, new, and fresh. Amazing internet speed. Seems very executive.
Cons: No where nearby will have free or cheap parking. I paid $30 bucks for parking overnight and $20 for wifi. Room was decently priced, but it was so fancy i didn't want to take the complimentary soaps just incase they'd charge me for that too.
Excellent 9.7
Pros: Got a great deal great location!
Cons: Be prepared for the $30 parking fee.
Good 7.7
Cons: The rooms need to be updated.
Mediocre 3.7
Cons: We booked a single King. We got a tiny room with two double beds. Said they were out of Kings. Said they don't guarantee requests for online bookings. We were very disappointed. They did move us the second night but there was a constant banging noise in the vent so we couldn't sleep. We were treated like second class boarders. Parking is $32 a night with no option. The breakfast was not up to Fairmont standards. We will not stay there again.
Excellent 10.0
Pros: Clean an beautiful room
Cons: I did not like paying $32 to valet our car for one night
Okay 4.0
Pros: toilettries
Cons: not as nice as other fairmonts, is more in a business district of irvine than newport beach
Okay 4.8
Pros: The pool area was nice and the décor inside the hotel was welcoming enough. The drinks offered on the pool menu were delicious and of decent value. Later than average check-out time was convenient.
Cons: Checking in was a disaster. I had requested 2 beds as I was travelling with a couple friends. I received an email early in the day prior to my arrival saying that all of the 2 bed rooms were sold out and that I had an option to order a roll away bed free-of-charge. However when we showed up all of the roll away beds had been checked out. The desk attendant was not helpful and was slightly condescending during the whole ordeal. He didn't even offer additional bedding so we had to make do with what came with the room. The room itself was fine, the view was meh (parking garage roofs are hardly scenic). The décor was comfortable but the Fairmont should really invest in some more tech savvy appliances, especially because this hotel is most appealing to business customers. The furniture was a little beat up in the room and the entertainment center had broken hinges and doors. I'm thinking this might just be a "rough" hotel for the Fairmont brand as I stayed at the Vancouver, BC Fairmont the week earlier and had a much more positive experience.
Good 6.2
Pros: Location was close to the airport and other shopping and travel destinations
Cons: The walls were very thin. We could hear a baby crying that was saying 2 rooms down across the hallway. Also, they force guest to use their valet service ($30 per car). No self parking available. We had 2 cars so the $60 bill was an unexpected cost.
Good 6.2
Pros: The room was clean and the bed was comfortable.
Cons: My visit started with rude valets, only to be told at check in that my pet wasn't allowed pretty much anywhere on the hotel grounds. I booked this "pet friendly" place thinking I could sit with my dog on the patio after my birthday dinner to enjoy a glass of wine- but she only seemed to be allowed on the small patches of grass at the front of the hotel. One bag dispenser was the only pet friendly touch I saw. At 5:30, I was stepping out of the shower, when the maid walked in. No knock- she just burst right in, freaking out both naked me and my dog. I had such a poor experience, my sister actually called Fairmont to complain (I was rushing to dinner). There was a birthday dessert waiting when I got back, but it wasn't enough to make up for poor service and a disappointing stay all around. This property is not up to Fairmont standards.
Okay 4.5
Pros: -close to the airport -staff was helpful in locating a restaurant -beds were comfortable
Cons: -hotel was twice as expensive as kayak offered when I first looked -hotel doors are very loud in the morning and the maid staff starts early -blackout curtains didn't close completely
Good 6.0
Pros: The room was beautiful and the bed comfortable. Everything was clean and roomy.
Cons: At 2:12 a.m. I was awaken by drunk, loud and foul neighbors. I tried getting back to sleep but the noise didn't stop. I called security at 3:25 a.m. and they said they would check it out. Nothing happened. Again, at 5:35 a.m. I called security a second time and this time I heard them approach the rude neighbors. The 3 foul neighbors walked down the hall cussing all the way. Horrible night of no rest!
Good 6.5
Pros: The food
Cons: Small tub
Okay 5.1
Pros: Comfy bed
Cons: We were in room 119 and were very disappointed. Not only was there a parking light right outside our window, leaking lots of light through the very sheer window curtains, but the TV didn't have signal, and hair dryer didn't work and there were cigarette burns all over the non smoking room floor.
Okay 4.0
Pros: Rates were reasonable
Cons: The room had a bad smell even after switching two times. The rooms have poor sound proofing.
Renaissance Newport Beach Hotel - Newport Beach
Rated #9
8.5
Excellent 8.5
Based on 432 reviews
Details
Reviews
C$ 186

Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Location
8.4
Overall
8.6
Overall 8.5 Excellent
Based on 366 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Location
8.4
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
8.2
Comfort
7.5
Facilities
7.5
Location
7.8
Overall
7.6
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.2
Staff
8.7
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.8
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Facilities
8.4
Location
8.1
Overall
9.2
Cleanliness
8.6
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.7

Excellent 10.0
Pros: Great shower. From great water pressure, hot temp quickly, matted no slip surface. Nice floor space for my yoga mat. Good size tv.
Cons: No microwave. 11 am checkout. Bathroom light was behind me. I’m between mirror and ceiling light.
Excellent 8.0
Cons: Nothing
Good 7.0
Pros: Nice and quite bed was comfortable
Cons: Did not like that when we turned on the jacuzzi tub in our room rose petals came out of the jets which means it was not cleaned properly because those are rose petals from the person before us
Excellent 8.0
Pros: The beds were really comfortable. Rooms were clean and recently remodeled.
Cons: Hotel is not as max capacity but we still managed to get a very loud group of young adults in the next room. Be wise front desk with where you place your guests. 😉
Excellent 9.0
Pros: Staff is always great, clean rooms, great location.
Cons: Pillows are very very uncomfortable.........but overall very good hotel .
Excellent 10.0
Okay 5.0
Pros: Location
Cons: The paint on the ceiling of the bathroom was peeling. Rooms were older looking. And couch in room was old and worn.
Good 7.0
Pros: We got placed next to the stairs and we heard a lot of noise the whole night. And the sink smelled bad.
Cons: Breakfast was really good.
Excellent 10.0
Pros: The location and quality
Cons: Nope
Okay 5.0
Cons: The bed was horrible.
Good 7.0
Pros: THE BREAKFAST AND STAFF
Cons: CHARGE FOR OVERSIZED PARKING
Excellent 8.0
Pros: Overall good experience and we’d stay again
Cons: Chair in room was worn out and due for replacement
Excellent 10.0
Pros: comfortable bed and nice big nice room
Excellent 10.0
Pros: Rooms are nice clean staff was super helpful
Cons: No
Excellent 8.0
Pros: The hotel was nice for the value. The staff was very nice.They watch and calculate and make you sign everything even pool towels. It was a little interesting.
Excellent 9.0
Pros: Location and service
Excellent 9.0
Pros: Cleanliness was the best since we had a baby. They were great all the way around
Okay 5.0
Pros: Location
Cons: The beds and pillows were like rocks
Good 6.0
Cons: Hotel is old & dingy. Needs an upgrade. First room we got, the a/c unit was making a high pitch sound. 2nd room the a/c didn't work at all. Breakfast sucks. Your choice is eggs with veggies, bagel, plain yogurt or cereal. Wouldn't stay again.
Good 6.0
Pros: It was clean, and they gave free water and snacks.
Cons: Little outdated but it was clean
Excellent 9.0
Pros: Some great extras like snacks and water in room and hot breakfast included.
Excellent 9.0
Pros: Breakfast
Excellent 9.7
Pros: Low room cost for the nice atmosphere and great breakfast.
Cons: The toilet was running all night.
Okay 4.0
Cons: I usually only stay at Best Westerns. But after my experience at the Newport Mesa Inn I never want to go again. Basically got kicked out of continental breakfast because we had a service dog, even though I let them know and asked questions when I checked in the night before. Couldn't even get one glass of juice without being stopped and asked to leave "the common area" because people complained. Really? A couple complaints within a minute? We walked in minding our own business and our dog was quiet in our own arms, beahving perfectly fine. And for those ignorant people's information, we purposely got a small, hypoallergenic nonshedding dog so it would be less inconvenient, especially for those with allergies. Maybe you can at least bother to ask us some questions before just asking us to leave. So we check to see if we can at least sit outside, but that area is occupied by people smoking. So they seriously want us to eat our breakfast outside in the smoking area? And we can't take it to our room either? It says, "The ADA mandates that the service dog and handler have access to all public places. This is the law." So is the hotel and their "common area" not a public place? "Businesses may not: Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons." I'm so angry even as I'm typing this, because it just reminds me what annoying trouble we went through. I have never had this problem at hotels until today. I have half a mind of suing these people, or taking it up to corporate. We came to celebrate my fiancé's birthday and our anniversary, but we left feeling degraded, and our day in Newport was ruined. Thanks Best Western.
Excellent 8.5
Pros: I enjoyed how peaceful and quiete the stay was.
Cons: No microwave available in room.
Excellent 10.0
Pros: The staff was helpful and business like. Kathleen and the cook were the most friendly people We've ever met. Even though we were the only ones there for dinner, we were treated like royalty. The room was spacious and clean.
Excellent 10.0
Pros: they were always helpful. Convenient location. Complete breakfast. Big rooms. It should be a 4 * hotel
Excellent 9.7
Pros: Helpful and cheerful staff. Clean room. Comfortable bed.
Cons: Few restaurants in walking distance.
Okay 5.1
Pros: Location- however- think about driving a longer distance than staying close-
Cons: The food was processed and bad- the hotel was old, bathrooms were dingy- floors dirty- sad the call it an ok hotel. The air didn't work- and the manager said it did- how about the customer is right???? It was just a place to set out heads! Nothing more- ohhhh and ice machine sucke as well-
Best Western Plus Newport Mesa Inn - Costa Mesa
Rated #10
8.5
Excellent 8.5
Based on 366 reviews
Details
Reviews
C$ 175

Cleanliness
9.0
Comfort
8.9
Facilities
8.7
Location
8.8
Overall
8.1
Overall 8.4 Excellent
Based on 245 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.7
Location
8.8
Overall
8.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
6.0
Facilities
9.0
Location
5.0
Overall
6.0
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.4
Cleanliness
8.8
Comfort
9.6
Facilities
8.4
Location
8.8
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.7
Staff
8.4
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.0
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.2

Poor 1.0
Pros: nothing lies they have to charge you for deposit security $120 $60 per night you need to let costumers know about before to purchase
Cons: lies they have to charge you for deposit security$60 per night you need to let costumers know about before purchase plus they charge you $35 per parking per day
Excellent 8.0
Pros: Location; Staff; Ambiance
Cons: There was heavy construction equipment and had to circumvent the property in order to get in/out of the property. The Bar/Restaurant should be open later than it currently is to accommodate late arrivals or late cravings; prices should be less exorbitant
Excellent 8.0
Pros: Room was nice.
Cons: We were given a pool view room. You couldn't see the pool, only roof. PARKING is $35.00 per day
Good 6.0
Pros: Staff was friendly and made check-in and check-out very simple.
Cons: The room was small but clean - until I got into the shower and couldn't help but stare directly an air vent that was just above eye level that obviously had not been cleaned in a long time. Either it hasn't been cleaned or it actually is just growing mold
Okay 5.0
Pros: Did not meet our expectations, compared to other Marriotts.
Excellent 8.0
Pros: Parking is close to the hotel. Rooms are clean.
Cons: The balcony is too small.
Excellent 9.0
Pros: Nice big comfortable room and bed.
Cons: Yes, they charged a lot for parking. I was charged $35 for one night to park.
Excellent 10.0
Pros: Staff
Excellent 10.0
Pros: Nice decor, cleanliness, and friendly staff.
Cons: The parking fee.
Okay 5.0
Pros: Clean
Cons: Expensive parking should be known when booking
Excellent 10.0
Pros: They where able to give me early check in
Cons: Parking was 35 fee
Excellent 10.0
Pros: The Hotel was lovely and clean and Covid-19 equipped to comfort all guests feel secure while enjoying all the amenities away from home. The staff were delightful. A special shot goes out to, Hotel Management he is the reason why I will return.
Excellent 9.0
Pros: Decor and it’s cleanliness
Cons: Nice hotel
Excellent 8.0
Pros: ADA shower
Cons: One of the front desk ladies during the day was less than helpful.
Excellent 8.0
Pros: Nice and clean
Cons: Parking fee trapping fee ($35) a night??
Good 6.0
Pros: The room was nice and clean. I liked the setup and furniture and the bathroom was nice.
Cons: Couldn’t crack window open for fresh outside air. The steak we ordered was well done when we asked for medium and was tasteless.
Good 7.0
Pros: It was clean and fairly quite considering how crowded it was
Cons: The fact we had to pay $35 to park our own car and nothing was said about that when we booked the room , had to wait in long lines to use the elevator, cannot use stairs to to get to your floor from the lobby.
Mediocre 2.0
Pros: They were able to give me a room.
Cons: Ice machine on our floor was broken, elevator line was long due to Covid-19. That I can understand, but when I asked about the stairs, I was told they were inaccessible. When front desk was told about possible fire hazard, she just apologized.
Good 6.0
Cons: The hotel does not have free internet for guests. That’s ridiculous. The parking lot is also full of filthy cars that have cobwebs indicating they have been there for way too long. We waited 18 minutes for the bartender to come out of the bathroom.
Okay 4.0
Pros: Beautiful lobby & sizable tub.
Cons: This hotel not only put an incidental hold on my account but also a separate charge to cover a nights stay which I did not authorize.
Mediocre 3.0
Pros: The room
Cons: The customer service was sub par and failed to meet basic expectations. Several incidents occurred in just my one night stay. Ordered food, front desk guy didn't follow up. Good delivered about 2 hours late
Poor 1.0
Cons: $35 per night to park? highway robbery!
Poor 1.0
Pros: THE ROOM WAS NICE. thats all
Cons: yes. the staff was rude, not helpful at all. check in was at 4 pm, and no rooms were available. they said they would call me at 4 pm they never did .
Okay 5.0
Pros: It has a shipping center and a starbucks located in the lobby. The Starbucks is closed on the weekends so it was a disappointment.
Cons: Starbucks and restaurant closed. No bellman to help with luggage when check in. Staff was young and not respectful. Had a bad attitude
Good 6.0
Pros: Their willingness to be flexible with moving to lower floor during earthquake event.
Cons: They charged my card despite my request and giving them an alternate card. Upon calling the hotel, the customer service agent was rude and short with me, offering an half-hearted apology.
Okay 5.0
Cons: Next time when someone books they should state clearly how much the parking costs at the hotel. Its a ridiculous amount and the fact we traveled with a softball team and they would not give us the rate they gave everyone else is ridiculous. WILL NOT S
Okay 5.4
Pros: Was clean and the staff was good
Cons: 30 dollars to park a car is just ridiculous at a hotel you are paying a couple hundred a night to stay at. Also the room was extremely small it was the smallest hotel room I have ever stayed in. I will not stay at that facility again. A complementary breakfast was not included unless you are a gold or platinum member.
Okay 4.8
Pros: Good location, since it's close to the airport.
Cons: Facility is extremely outdated, room was tiny and noisy. Parking is an additional $22 per day, which is robbery. I suggest you stay at the Irivne Wyndam instead.
Excellent 10.0
Pros: We enjoyed the beds. We had a great night sleep.
Excellent 9.0
Pros: Staff, always professional always polite. Pool fantastic, Spa clean and warm. I loved the Bed, super cloud pillow topped, room clean. Bathroom luxury, from soaps to towels good size. 24/7 always staff on hand. Had starbucks in hotel foyer. Blackout curtains kept morning sun at bay.
Cons: My 71 yr old mother did not enjoy the pillow top beds, suggested they smothered her. Could hear some trucks on highway braking in mornings and night. It is geared for business, so appeared everything has an additional cost per unit.
Irvine Marriott - Irvine
Rated #11
8.4
Excellent 8.4
Based on 245 reviews
Details
Reviews
C$ 230

Cleanliness
9.2
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.7
Overall 8.4 Excellent
Based on 351 reviews
Cleanliness
9.2
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.7
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
8.2
Services
8.3
Staff
8.3
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
6.6
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.7
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
9.1
Staff
8.6
Cleanliness
9.1
Comfort
8.9
Facilities
4.0
Location
8.7
Overall
4.0
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.6
Staff
8.8

Excellent 10.0
Pros: The breakfast options were excellent. The room was comfortable and well laid out for the size. Loved the large screen tv and linens. Room was very clean.
Cons: The manger who checked us in was initially very rude to me and somewhat hostile. He only changed his tune when he realized I was a Hyatt Globalist member. I was shocked about his overall approach to customer service.
Excellent 10.0
Cons: How small the bathroom was
Good 6.0
Pros: The beds were comfortable
Cons: The lack of trash maintenance. It would be beneficial in a pandemic to have kitchen-sized trash receptacles in the rooms since housekeeping doesn’t show up. That way we can manage our trash reasonably.
Excellent 10.0
Pros: Great staff comfortable beds and the pool and hot tub were nice:)
Cons: Less expensive food options
Poor 1.0
Pros: There was no hot water the two days I stayed . And my key kept deactivating So had to wait for maintenance which took 20 -30 to get back in my room.
Cons: service was no good
Excellent 8.0
Pros: Clean, Modern, high quality.
Cons: Early morning, Staff was was being loud with non business chit chat at the lobby desk and could be heard inside our room.
Good 6.0
Pros: Television, room size and attractiveness
Cons: Noise level next to airport Staff unresponsive to needs one morning, helpful the next evening Starbucks on property did not accept a Starbucks gift card.
Excellent 10.0
Pros: Location and neatness. Staff was very friendly and helpful.
Cons: None.
Excellent 9.0
Pros: Easy check in ... no issues at all
Cons: No issues
Excellent 10.0
Pros: Beautiful hotel and so clean! Modern and chic decor. The rooms are very nice and the TV was surprisingly large. Probably a 55inch! Pool area is much larger than most. Friendly and helpful staff!
Excellent 10.0
Pros: The hotel was really nice and very clean. Staff was so friendly and helpful. It was also a good location, close to the airport and just a few min drive to Newport.
Excellent 10.0
Pros: Everything was just perfect the spa was open and also the pool. We were also able to check in early
Cons: No
Excellent 10.0
Pros: Location, the free parking and the.easy check out.
Cons: No late check out
Excellent 10.0
Pros: Great Hotel.
Good 7.0
Cons: The mattress was very worn out. No vending machines was inconvenient as well
Excellent 8.0
Pros: Quiet
Cons: The Starbucks coffee was awful. The staff was not so friendly. In room dining menu tiny.
Excellent 10.0
Pros: Parking good. Easy to get in and out. Nice room.
Poor 1.0
Pros: The location was ok and convenient for my needs.
Cons: The TV in the room did not work. The staff were not helpful or pleasant. We asked if they did anything special for birthdays and they said they did upon request and never did. We were checked in really late and overall our stay was really un-enjoyable!
Mediocre 3.0
Pros: The room was very clean.
Cons: Our room was not ready at the 3:00 pm check-in. In fact, our room wasn't ready until 5:00 pm. The lobby was filled with guests who weren't able to check in. All of our plans for the evening were ruined because we were waiting for our room.
Good 7.0
Pros: Clean rooms
Cons: Woken up 2 different nights by shouting, glass breaking, and loud music.
Okay 5.0
Cons: AC struggled
Excellent 10.0
Pros: Black out curtains, mini fridge, mini sofa, quietness, free complimentary parking, and restaurant inside.
Cons: Complimentary WiFi could be better.
Excellent 10.0
Pros: Location
Cons: None
Mediocre 2.0
Pros: Its was very nice. Close drive to beach.
Cons: There were fire alarms and water noises for hours from 5am-6:30am. The staff did not know what to do. There was no one talking to guests. I was there with 3 kids and would have liked some direction.
Mediocre 2.0
Pros: The water temperature
Cons: Theres a whole lot i didnt like.
Mediocre 3.0
Pros: Location and appearance.
Cons: Bed was very uncomfortable and overused. The mattress pad and blankets made it hot/cold all night. I did not sleep well at all. Staff asked how my stay was and I told them not good. The only response was I'm sorry
Mediocre 2.0
Pros: Not much! It was clean and the Flat Screen TV was huge. Also, there was no one there! Maybe no one was there because it is such a horrible hotel.
Cons: AIRPORT NOISE! LOUD! We wanted a nice stay for Christmas Eve and we got placed right next to the airport!!Flights start at 7am and continue every 5 to 10 minutes. The hotel is HORRIBLE!!!! Staff barely speaks English and there was no one to help us!
Good 7.0
Pros: The room was very nice
Cons: There was no bellman or valet for 2 days that I saw for 2 days. A glass was broken by the elevators .. but it was circled by trash cans and we were told to watch out ie no one there was cleaning it up.
Good 7.0
Pros: Soft beds. Clean room.
Cons: Handle in the shower was very different and hard to operate the water temperature. Unless it was broke. Currently under construction. If your room faces the airport, it can be pretty loud.
Poor 1.0
Pros: Honestly nothing.
Cons: Under construction, rude staff, dirty room
Okay 4.0
Pros: Location but that’s it
Cons: Staff was snobby
Okay 5.0
Pros: more like a two star hotel.
Cons: walls are thin. can hear room next door. hear everything oitside. smoking is not permitted is a negative.
Okay 5.0
Pros: Location
Cons: Pool was not available because of the event. Construction was going on next door.
Poor 1.0
Pros: Heating unit made loud sound all night long room not cleaned
Cons: location
Okay 5.0
Pros: It has easy parking
Cons: The bed was completely worn out and they tried to use a thick mattress pad to compensate. For the price, it was acceptable, bed notwithstanding.
Good 7.0
Pros: Free parking
Cons: Noise from airplanes. No wifi in rooms
Okay 5.0
Pros: The location and the staff.
Cons: They are remodeling and half the hotel is torn apart. I just think the price was a little high to have to deal with and see all of that. I could have stayed at the hotel across the way for the same price.
Okay 4.0
Pros: I wouldnot have stayed here on vacation maybe overnight of for a mtg but this is not someplace for a vacation destination
Cons: When scheduling this room I was absolutely sure I marked there would be three adults staying in the room that's why I wanted 2 queen sized beds and I know for a fact I clicked and got the room bc it stated it had queen size and only full size given to me!
Okay 5.0
Pros: pool was OK
Cons: total construction project going on, no coffee in lobby after 6am, happy hour drinks a scam, bartender said drinks are $ off and when paid tab he said... oh not the drink types you got those are regular price $12 margarita? whatever
Mediocre 2.0
Cons: unable to maintain constant room temperture, was too hot and then would go cold, construction at facility, electric was turned off from 11p-7a. Rooms were not soundproof and loud noise (music) from other room was on all night.
Good 7.0
Pros: The pool and price.
Cons: It was too noisy and construction going on. Need happy hour
Good 7.0
Pros: Free parking
Cons: The carpet was worn to the ground. Older hotel and so close to the airport you could hear the planes. Didn't like having to pay a Resort fee of $6. It wasn't a Resort!! It had a pool. Breakfast was offered at $17 per person.
Okay 5.0
Pros: Location
Cons: It is not 4-Star nor even 3.5 Star. You have mis-rated it. It is not comparable to DoubleTree, Marriott or other brands. It hasn't been updated in decades. I moved from a Hilton property (DoubleTree) to here and it was a significant downgrade.
Okay 5.0
Pros: Location and cleanliness
Cons: Room was too small. Offered 3 types of beds when I booked Not sure why why gave me what they had. The supposed queen bed was the size of a full" And no I'm not a big guy.
Poor 1.0
Pros: Only stayed one night
Cons: Words can do no justice
Good 7.0
Pros: Free parking. The accessibility.
Cons: No.
Mediocre 3.0
Cons: too expensive for dingy room too loud
Good 6.0
Pros: The food great, waiters staff great! Location good!
Cons: Please remodel ! Looked like a garage sale collection . Sticky carpet nothing flowed ! Old tub and rusted . Broken tile , 1980 wanna be! Noisy. Fake flowers all over is tacky. Awful! Lobby furniture not inviting .
Good 7.7
Pros: Quite for relaxation
Cons: Nothing I can think off.
Mediocre 3.7
Pros: Manager on site was very rude and unfriendly ! He never apologized for his behavior nor did he offer a solution
Hyatt Regency John Wayne Airport Newport Beach - Newport Beach
Rated #12
8.4
Excellent 8.4
Based on 351 reviews
Details
Reviews
C$ 264

Cleanliness
8.2
Comfort
8.1
Facilities
6.7
Location
8.4
Overall
7.1
Overall 7.6 Good
Based on 418 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
6.7
Location
8.4
Overall
7.1
Cleanliness
4.0
Comfort
6.0
Facilities
3.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.3
Location
8.0
Overall
7.0
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
8.0
Facilities
7.6
Location
8.0
Overall
7.2
Cleanliness
8.3
Comfort
7.9
Location
8.0
Services
8.0
Staff
8.0
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.3
Comfort
8.4
Facilities
7.3
Location
8.7
Overall
7.4
Cleanliness
8.2
Comfort
8.1
Location
8.6
Services
8.1
Staff
8.1

Excellent 8.0
Pros: I liked the room service and all the amenities
Cons: 35 dollars a day for parking
Good 7.0
Pros: Parking was free with a lot of spots
Cons: Rooms were average
Excellent 10.0
Pros: I liked that the lobby was modern and the employees were nice
Cons: The bathroom was outdated for how modern the property was advertised
Excellent 10.0
Pros: Enjoyed the elegant design, the cleanliness, and the devoted, friendly staff.
Cons: Nothing comes to mind.
Poor 1.0
Pros: Nothing at all.
Cons: The f-ing $35 a day parking fee!! The dirty patio!!! The homeless looking people smoking pot in the patio at night!! The dishes in the hallways!! The place is an f-ing dump!!
Okay 5.0
Pros: Close to the airport
Cons: Breakfast was extremely overpriced, $52 for 2 people, Buffett style and water was not out so a rude server had to bring it out and expected a tip. Requested a king bed and when I got there there were 2 doubles. Hallway and room smelled of smoke.
Excellent 10.0
Pros: Airport sitter service and friendly staff
Cons: Right next to airport so a little loud
Mediocre 2.0
Pros: Booked double bed they gave away gave me king. No roll away bed available I had to go and buy sleeping bag and sleep on floor. Took several hours before they brought up a extra blanket. Not to satisfied.
Cons: Staff not to helpful on accommodations
Good 6.0
Pros: How nice and elegant it was!
Cons: it did not mention that one had to pay for parking and that it didn't come with the room which was a bummer.
Excellent 10.0
Pros: It was clean, the workers are friendly and the best part was the huge heated outdoor pool and hot tub. Then they also had fire pits and seating. They even have a Starbucks at the bar open from 6-11am I think it was. I enjoyed a white mocha extra shot!
Okay 5.0
Pros: Location and bed
Cons: The decor is dated and missing convenience of refrigerator and microwave. Bathroom is small.
Poor 1.0
Pros: Location
Cons: The pictures online for the hotel was not the same i saw in real,hotel need a lot of remodeling,specially the rooms old dated,not even clean enough for hilton ,i was really disappointed and will never go to hilton again
Good 6.0
Pros: I am a Hiltons Honors member and did not receive any benefits at checkin as with other Hilton hotels, such as water. This Hilton does not have amenities for Hiton members. They did have a starbucks and a nice bar at the lobby. Most staff was pleasant.
Cons: Rooms need to be cleaner for Hilton standards. I called housekeeping to remove the old smelly pillows and replace the sheets.Room was not very clean, dirty carpet and windows. No view. Very standard room. Self-Park fee was $35.
Mediocre 3.0
Pros: The bed was extremely comfortable, and thats about it
Cons: On top of paying for parking, we had to pay a deposit ($50 per day) and another deposit for the room. We paid for parking that we weren't able to park in because there was a wedding so the wedding guest parked for free leaving us no parking we paid for
Good 6.0
Pros: The staff was nice.
Cons: The parking is half the price of the hotel.
Excellent 10.0
Pros: Friendly staff, room was very clean, excellent location.
Cons: No
Excellent 10.0
Pros: The bar
Cons: The location was weird
Good 7.0
Pros: very nice pool
Cons: 1) the beds were way too soft; 2) the hotel imposed excessive charges for overnight parking, and gift shop purchases; and 3) their convoluted accounting system charges a hefty deposit upon check-in, which is not returned until 3 - 5 days later
Excellent 9.0
Pros: The interiors, the exterior areas, the pool and the service.
Cons: just about the pool schedule. They close it at 10 pm. I would like them to close later.
Excellent 10.0
Pros: It was Amazing! They gave me a handicap room! It was funny!
Poor 1.0
Pros: It was the worst experience that I ever had the charged me for parking without telling me that on the check in time. it cost me more than booking direct with the Hilton.
Okay 5.0
Pros: Bed was comfortable and a good city view
Cons: Super noisy next to the airport runway.Very low water pressure unable to take a shower.$39.00 parking charge and limited parking spots
Mediocre 2.0
Pros: Location
Cons: Semi rude staff
Poor 1.0
Pros: Nothing. Would not stay there again.
Cons: The toilet in the room did not work the first day we arrived. We called the front desk that day, it took until the morning until someone came to fix. The next day the toilet stopped working again. A total of four times we had to contact the front desk.
Good 7.0
Pros: Overall nice hotel, nice pool and fire pits in patio areas. Comfortable bed, good shower, convenient location to OC airport.
Cons: Did NOT like paying $33 per night to self park. The valet park option was $36 per night. And the parking lot was very full, parked a long distance from the building.
Good 7.0
Pros: Location
Cons: It's short staffed and that means calls are not answered or require hanging on through many rings to speak to someone....they even put fellow staff members on hold! We were there during the July earthquakes and there was never a safety announcement.
Good 7.0
Pros: It survived a 7.1 earthquake on July 5 2019
Cons: Fix the parking! The hotel sells parking for airport travelers at $7/day and that leaves fewer spots for hotel guests. They also quote $30 parking/day for hotel guests. Each day, people parked illegally in red zones due to the lack of parking.
Good 7.0
Pros: Nice AC. Nice room decor.
Cons: No towels in room when I got there, so I called the office and got towels in 5 minutes. Don't let the front desk charge you for parking unless you want parking. Yes, they charge 33.00 to park on their property.
Excellent 8.0
Pros: Easy check in/out.
Cons: Exorbitant parking fee!
Excellent 10.0
Pros: Everything - convenience of location, spaciousness of rooms and lobby area, outdoor amenities, and bar.
Cons: None
Excellent 10.0
Pros: Parking is really expensive.
Poor 1.0
Pros: nothing!
Cons: The gentleman at the front desk handed me my room key as he walked off into another conversation without giving me any direction or information. then I was charged an additional $250.00 a day later to my card. when I called they couldn't answer why.
Poor 1.0
Pros: I had a bed
Cons: Deceiving advertising
Excellent 10.0
Cons: The only detail was that maybe you should change the pillows they were not dirty but a bit smelly....
Good 7.0
Pros: Location is good. Price comparable, to bad normal type hotel self service breakfast is 20$
Cons: Could use a makeover, bit more modern carpet.
Excellent 10.0
Pros: Clean and modern hotel. Friendly staff, litterally across the street from John Wayne airport.
Cons: No refrigerator
Good 7.0
Pros: Front desk staff were friendly and accommodating. Room was clean and well maintained.
Cons: There was a delay in having rooms available for check in even though I arrived 1 1/2 hours after check in time
Okay 4.0
Pros: Going home
Cons: 1: Found waterbug in bathroom 2: Put card out for bedding to be changed all week ( marked the sheets) sheets not changed for a week- had to ask Manager to have sheets changed. 3: Parking expensive
Mediocre 3.0
Pros: Pool and Jacuzzi great
Cons: Room super small
Okay 5.0
Pros: Staff were friendly
Cons: Expensive parking each night and not very updated for being 3.5 stars.
Okay 5.0
Pros: Its location across from John Wayne Airport is both its best and worst feature, best due to convenience and worst due to airport noise levels.
Cons: Noise levels were not good and the front desk staff could have been more helpful.
Okay 5.0
Pros: Convenient to freeway
Cons: Hotel uses parking lot for revenue by renting as airport parking and shuttling passengers to airport. Parking for hotel guests is difficult because parking lot is usually full and sometimes overfilled with red curbs being used as parking spots.
Okay 4.0
Pros: The lobby area
Cons: The room. And the staff
Okay 5.0
Cons: Someone was smoking in the hotel and security could not find out where. The person staying in the room with me had asthma attack. At about midnight whoever was smoking on the 4th floor where we were at, switch from cigarettes and marijuana
Poor 1.0
Pros: one interaction i had with a night attendant for 2 minutes who suggested a place to get food at a late hour as the canteen was empty. besides that , pure terror , uncomfort and disrespect as a person.
Cons: we did not get much sleep due to the lack of comfort of the room, it was either to hot or cold, service was terrible,discriminatory and dismissive, being lied to many times. restaurant and tech area smelled foul like a barn or wet dog.ignored,just sad...
Okay 5.0
Cons: The ammenties listed for the hotel showed a hot tub. No hot tub and the pool was Luke warm.
Okay 5.0
Cons: We have stayed at this hotel 10 times in the last 15 years. Room rates are so high now. Used to get a room for -- night. Now --- . Also jet noise on West side of bldg unbearable . Never again.
Excellent 8.0
Pros: Nice, clean hotel at a great price.
Cons: No fridge in our room. I thought those were standard.
Poor 1.0
Pros: Convenient location
Cons: There was blood and hair on one of the duvet covers, so we called down to the desk. They brought up another bedspread without any more sheets or duvet cover or anything and it was old and sort of ratty looking and small so we just froze all night
Mediocre 2.0
Cons: they charge $24 for parking I never seen hotel which charged parking fee more than $10 Also, bed is not good
Poor 1.0
Pros: I requested a king room near elevator, I was told by receptionist that all king beds were gone , I said ok but at least give me a room near elevator since i had surgery not long ago and she told me that the room she assigned was close. It was a lie. #302
Cons: Did not appreciate the lie and inconvenience of getting the opposite of my request and she lied right to my face. When I called her ,.she simply said That it was one of Theo rooms left. Not a good way to treat a loyal Hilton Honors member.
Mediocre 2.0
Pros: The location was convenient with easy freeway access near by. And, the bed was very comfortable.
Cons: For a 3.5 star hotel the Hilton failed.Requested a change from king bed to 2 bds a wk prior.Told they were booked,no apologies & no attempt to accommodate.Had a bar charge for $13(not mine).Waited 25 min for the Mgr to 'investigate'.No apology.Really?
Excellent 8.0
Pros: Desk attendants were very courteous.
Cons: I wish I was told that the hotel would charge for parking, per day.
Mediocre 2.0
Pros: Clean, neat room. Bad experience overall.
Cons: A poor motel disguised as a hilton. Guests still have to pay for parking. No free wifi, which sucks. Long lines, staff was rude and didnt even bother to greet or smile.
Excellent 8.8
Pros: Allows dogs, modern furnishings, no fee for parking, near airport
Cons: Pool was closed. $75 dog cleaning fee.
Excellent 8.2
Pros: The hotel was recently remodeled so the interior is clean and brand new.
Good 6.0
Cons: Parking fee and having to pay for internet.
Good 7.4
Pros: Room was very nice and spacious
Cons: - (disclaimer: i never stayed at a hilton hotel before) i paid quite a bit for the hotel and parking already but you have to pay for wifi separately per night. They also overcharged me (which they did get corrected). They sent me an email later as a followup, but the email had lots of typos and syntax errors. Looks unprofessional for a classy place.
Good 6.8
Pros: Nice, clean place. Good restaurant. Friendly staff.
Cons: The $18 parking charge was unpleasant. Other hotels in same area don't charge this. The walls are very thin and if you are a light sleeper, will suffer.
Excellent 10.0
Pros: Young man who checked us in was increadable, great young man
Good 7.0
Cons: Outdated, $18 daily parking fee
Okay 5.3
Pros: Good location.
Cons: Building is older and you can hear all the neighbors and noise at night.
Hilton Irvine/Orange County Airport - Irvine
Rated #13
7.6
Good 7.6
Based on 418 reviews
Details
Reviews
C$ 166

Cleanliness
6.8
Comfort
6.9
Facilities
7.0
Location
7.8
Overall
7.9
Overall 6.7 Good
Based on 708 reviews
Cleanliness
6.8
Comfort
6.9
Facilities
7.0
Location
7.8
Overall
7.9
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.5
Comfort
6.6
Location
7.9
Services
6.4
Staff
7.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
7.0
Comfort
7.0
Location
7.8
Services
6.5
Staff
7.7
Cleanliness
7.3
Comfort
7.3
Location
7.7
Services
7.2
Staff
7.6
Cleanliness
6.8
Comfort
7.1
Facilities
8.0
Location
8.0
Overall
8.6
Cleanliness
6.6
Comfort
6.8
Location
7.8
Services
6.7
Staff
7.4

Okay 4.0
Cons: 2nd floor smelled of cigarette smoke, moved to 3rd floor it was better and was less dingy.. Nice that there was a kitchen. Breakfast was canceled due to covid. Front desk lady made an honest mistake but people came into our room right after we checked in
Excellent 9.0
Pros: I like staying there when I need to and the staff is wonderful except the lady with the dark hair that always works 1st shift she is tall and heavy set. She told me I couldn't come back to stay there and she isn't the manager!
Cons: The morning shift lady I don't know her name told me I couldn't come back, 2 weeks before this was said to me I had a incident with my cat, I couldn't find her in the room she was hiding so when I was putting things in my truck I came back and the bed was torn apart and the recliner was messed with, the front desk was trying to look for my cat so my room look like a tornado hit it. I can barely walk or bend myself and the manager told me I have till midnight to check out of until I found my cat Myla. Well at 9 30 that night my cat came from the dresser area where I looked and didn't see her there anyway I put her in her cat carrier and called the front desk to tell them I found my cat and I was checking out. The Asian night girl who is very nice and helpful came to my room I was in the hallway at the time and carried my cat carrier out to my truck while I had to bags to carrier i said no but she insisted to help me. I wanted to talk to the manager but she left for a week off the morning lady told me this was my last stay with you guys I had to cancel a booking because the lady on the morning shift said I can't come back to stay there ever again. Look at my record with you guys please I was a good tenant/customer for a long stay. I want to come back I didn't do anything wrong.
Excellent 10.0
Pros: Front desk staff
Mediocre 2.0
Pros: Noisy
Cons: Couldn't close the windows.
Good 6.0
Pros: There was plenty of parking
Cons: We picked this hotel because you advertised there was a breakfast here and there was nothing. I think it’s just an excuse to say it’s because of the virus. There could have been coffee and packaged danishes.
Excellent 9.0
Pros: My room had a full size refrigerator, two burners and a microwave plus a small dining table and chairs. It was great to have considering the Covid situation. I stayed 4 nights and had no "maid service" but was able to exchange towels and wash cloths at the desk.
Cons: No complaints.
Okay 4.0
Pros: Not much
Cons: Yes the fact that the TV had no power cord to it and didn't work obviously and neither did the phone . Told the front desk and she could of cared less did not accommodate me whatsoever!
Good 6.0
Pros: I stay with them alot but they said I had people in my room and I did not
Cons: I did not like that they are not letting me go back to that location
Excellent 10.0
Pros: This my new place to stay when I visit California. The rooms are clean and spacious and I loved the convenience of a kitchen. I would like to thank the manager Fabio Martinez he is very pleasant and thoughtful. I will definitely stay here again!
Cons: I'm drawing a blank.
Excellent 10.0
Pros: The room, the location and the in-house facilities met our expectations
Cons: Anything will always be better. However, this is a very friendly place.
Poor 1.0
Pros: Location
Cons: Not clean. Stains on the 2 pillow cases and the sheets. Refrigerator full of stains. Carpet had a big stain. Hair dryer did not work.
Mediocre 3.0
Cons: The floors were very dirty and smelt quite strongly of marijuana even though it was a non smoking room. The room was very hot despite the windows being open and air conditioning on which did very little. Overall cleanliness and hygiene was very poor in entire room other than bathroom.
Okay 4.0
Okay 5.0
Pros: Room size
Cons: No breakfast. Some staff were rude. Room had stains, bad smell that persisted, made all my things reek. Had to spend $50 to buy candles to fix. Staff wouldn’t accommodate special requests or give discount for being an essential worker displaced by
Excellent 9.6
Okay 5.0
Cons: The cleaning service never came around and I would have to go on a hunt for towels of clean sheets
Excellent 10.0
Excellent 8.8
Excellent 8.8
Excellent 8.8
Excellent 10.0
Good 7.0
Pros: It has a kitchen
Cons: Yes, it smelt like cigs and weed on my floor everyday it made me sick and we paid full motel rates n got not room service housekeeping n had to clean m vacuum n change bedding myself n no comp breakfast they should charge less
Mediocre 2.0
Pros: Location worked for our needs. Staff was friendly.
Cons: 1st room: hadn’t been cleaned 2nd room: smelled like smoke, TV & telephone didn’t work 3rd room: dirt, cigarette butt found on floor All really unacceptable but we gave up after being put in 3 rooms and stayed in the last one.
Excellent 10.0
Pros: Service was great
Cons: Excellent employees
Poor 1.0
Pros: Nothing
Cons: Everything, it smelled old and must, most of the time it smelled of marijuana,also alot of people hanging outside at night in the parking lot, the promised a breakfast, but it was closed,
Excellent 10.0
Pros: I had a great experience with this hotel this is the second time we stay here. The staff was amazingly nice they actually made our night. The room was clean and we had no complaints of any sorts.
Good 6.0
Pros: Having a kitchen
Cons: It was during the pandemic so we only received limited services and accomadations
Good 7.0
Pros: The kitchen
Cons: It smelt like weed and smoke so bad on my floor that even my food tasted like it
Mediocre 3.0
Cons: The floors were not cleaned what so ever. My daughters feet were black within an hour. Was not swept or mopped. There were crumbs everywhere. It made me Very uncomfortable wondering what other things they didnt bother to clean or sanitize in the room
Excellent 10.0
Pros: This is by far 1 of the best places I've stayed. The staff is  extremely friendly and serious about their profession and the c  going on.  some of the most helpful and polite staff here i highly recommend extended stay for anyone
Cons: love everything
Poor 1.0
Pros: Nothing at all
Cons: horrible hotel
Excellent 10.0
Pros: Friendly staff
Cons: Some of the guests staying..lol
Mediocre 3.0
Pros: location
Cons: Staff was rude, unhelpful. The bed wasn't made when I checked in. Noisy people in unit above moving furniture late at night .
Okay 5.0
Pros: Nothing really ...
Cons: People live here & it shows an they treat you as if u are a tenant not a quest.Nothing available not even a coffee pot and no matter how many times I told the front desk lady that my animal was a service animal she really told me no she is a pet.
Okay 5.0
Pros: Location/price
Cons: Front Desk staff was good or marginal depending on who it was.
Excellent 10.0
Pros: It had a kitchen
Okay 4.0
Pros: The location. And some staff is helpful.
Cons: Alot of things from the AC barely working to them not being very clean during coronavirus.
Excellent 10.0
Pros: Hotel employee is the best. Always attentive and friendly.
Good 7.0
Pros: Friendly staff. Location to airport
Cons: Everything was "well-used". No shuttle to/from airport.
Excellent 10.0
Pros: About they Avery dog a love dog
Cons: Perfect
Mediocre 3.0
Pros: That it had two beds and check in was easy
Cons: not clean,other people hair in the bathroom was extremely gross and stains on the wall by bathroom nothin in the room had to go to desk for everything plates, spoons, fork, pots pans etc.There was no pool.didnt sale laundry soap. Workers didn’t we
Excellent 9.0
Pros: The price and proximity to the beach are great
Cons: The aesethetics are outdated. Hallway carpet is stained
Good 7.0
Pros: The studio rooms and the kitchen are great.
Cons: I don't like that you have to check out the plates, pans, utinsels, coffee maker, dish rack, glasses, etc..at the front desk & then haul them up to your room. These items use to be in the room when you checked in. Apparently, they don't do that now.
Excellent 9.0
Cons: No morning breakfast
Excellent 10.0
Pros: Customer service was very helpful and nice
Poor 1.0
Pros: The office manager was very rude and unprofessional. He hit on my wife and after we checked out at 11:45am , fours hours later , he charged my Visa card for extra $150. This is uncalled for He is a con
Poor 1.0
Pros: Nothing! I'll never stay there again.
Cons: Rude person at front desk. Room smells and the old furniture needs updating
Mediocre 3.0
Pros: Convenient location
Cons: Roll-away bed is a torture device. Not for humans to sleep on. Hallway reeked of stale strong marijuana hashish smell. Elevators smelled like left over food. The place just looked and felt old and stale.
Okay 5.0
Pros: Room was comfortable and roomy
Cons: Not enough towels and tags available
Mediocre 2.0
Pros: location what's good but the rest was really bad we stayed at the hotel now for three times in the last year and it just seems to get worse with every visit I would never return here again sad to say good location but the staff 1 *
Cons: You have to beg the staff for soap or any of the amenities that they advertise the dishes pots and pans are in very poor condition the shower only trickles water unbelievable there was no phone in my hotel room and the breakfast they advertise is a muffin
Good 6.0
Pros: Comfortable room/bed clean
Cons: Bathroom needed attention shower and shower curtain was dirty. Shower basin was dirty unable to shower. Sink had mold around sink.
Mediocre 2.0
Pros: Only the location was good
Cons: Free breakfast was just muffins available for 30 minutes, no coffee maker in the rooms,!the lobby door locked me and another guest outside at 11pm and noone was at the desk to let us into the lobby so another guest had to let us in, no daily maid services
Mediocre 2.0
Cons: Did not have utensils needed for kitchen. They took coffee away with 1 hr left. Said it was empty! Make some more!!! No ice at all.
Good 7.0
Pros: Great Location for flying out of John Wayne Airport
Cons: Early check in was not available. The carpet in my room had numerous noticable dark stains in it.
Okay 5.0
Pros: It was clean and easy to find parking on a Sunday.
Cons: Thought the breakfast they advertise was misleading. Coffee was good, but the individually wrapped breakfast bar & muffin was all that there was. Basically take what you get back to your room.
Okay 4.0
Pros: Nothing.
Cons: Breakfast as indicated was very sparse and minimal. The room was small and smelled musty. You had to retrieve towels and linens from front desk if needed. Location was not as convenient as I had hoped. Would not return.
Good 7.0
Pros: close to airport
Cons: kitchen has nothing in stock so you have to request items.
Poor 1.0
Pros: Nothing
Cons: Location, spartan room with no amenities, thin blanket only, dirty, no breakfast even though it was advertized, window stuck open, rusty fridge. Booked and paid extra for a double room with two beds, upon arrival they were putting me into a one bed room.
Poor 1.0
Cons: A filthy dump. No linen service and staff providing guests with utensils previously dropped on a filthy floor. Unbelievable that you would have this type of establishment on your site. Unbelievable that you would refuse to refund the reservation.
Poor 1.0
Pros: Nothing
Cons: It was filthy and it smelled really bad and had homeless people on the grounds
Poor 1.0
Pros: The location
Cons: The Hotel was disgusting. The entrance and hallways stank of cigarette smoke. There was rotting food across the hallway for the entire 3 days I was there. (I Have a picture if you would like) The breakfast consisted of a granola bar and coffee. That is n
Poor 1.0
Pros: Nothing
Cons: Dirty.....elevators floors room, small towels intermittent wifi....nothing to cook with if I wanted too. Extended stay and nothing to cook with.... 1/2 lightbulbs in room burnt out... stains in tub and bathand counter door to bath excessive wear.
Mediocre 3.0
Pros: Night staff, location, having a kitchenette
Cons: They do not give you stuff to clean or mantain tbe room when they only clean it once a week. I stayed on similar concept and they will provide the mop, brum, detergents to maintain your room clean. Morning staff not so friendly. Smells like weed in areas
Excellent 8.0
Pros: the location is very convenient to places, the SNA airport, and UCI.
Good 6.5
Pros: the location was the best part of this hotel stay and it had a full kitchen, as well as the location being close to where we had to be.
Cons: At first when we got there @ about almost midnight there was a complaint about the noise and the worker was not really worried about his complaint so that worried me...then when we checked in she gave us the wrong room on the wrong floor making a long night even longer...the breakfast was not the best, if you are a cold person you should take more blankets
Extended Stay America Orange County - John Wayne Airport - Newport Beach
Rated #14
6.7
Good 6.7
Based on 708 reviews
Details
Reviews
C$ 127

Cleanliness
7.1
Comfort
7.1
Facilities
6.0
Location
7.9
Overall
6.0
Overall 6.4 Good
Based on 293 reviews
Cleanliness
7.1
Comfort
7.1
Facilities
6.0
Location
7.9
Overall
6.0
Cleanliness
6.6
Comfort
6.0
Facilities
7.3
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.0
Comfort
7.8
Location
8.2
Services
7.3
Staff
8.0
Cleanliness
5.6
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
5.6
Cleanliness
5.1
Comfort
5.7
Facilities
5.2
Location
6.1
Overall
5.1
Cleanliness
8.0
Comfort
7.4
Location
9.0
Services
6.8
Staff
8.2
Cleanliness
8.1
Comfort
7.8
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
6.9
Comfort
7.1
Facilities
6.0
Location
8.0
Overall
6.1
Cleanliness
6.7
Comfort
7.2
Location
8.3
Services
6.3
Staff
8.0

Excellent 8.0
Pros: Happy wife Happy Life.
Good 7.0
Pros: Updates have improved the hotel.
Cons: The hotel rooms are still a little tired looking after the upgrade.
Mediocre 3.0
Pros: Gabby the night clerk is awesome person, very sweet she called immediately to assist my concerns. The office manager maritza is also very nice and welcoming.
Cons: The tub is 2 feet long. Only a toddler could get it this tub. Parking is $24 a night each car. The building is old and need a make over. You have to pay $10 for a microwave.
Excellent 9.0
Pros: Very quiet , comfy bed & pillows , spacious room & balcony . Really good price for 3 nights
Cons: The parking gate
Mediocre 3.2
Excellent 8.0
Pros: so quiet area, and firm beds
Cons: the carpet, was with a lot of dust
Excellent 10.0
Pros: I loved the updated but also classic 1940s feel.
Okay 4.0
Pros: The location.
Cons: I could not get into my room the first time I tried. The key pad on the door did not work. Ultimately,it was frustrating.
Excellent 10.0
Pros: the friendly and professional of the front desk
Cons: n/a
Excellent 10.0
Pros: Front desk staff, shuttle service
Cons: They have no microwave in the lobby and no fridge! Very expensive
Good 7.0
Pros: Great shuttle service, and very friendly Driver , very friendly front desk staff
Cons: They need to supply mini fridge and microwave for the rooms for that price
Good 7.0
Pros: I did love the desk chair you had in the room. If you guys know where I can purchase one please let me know!
Cons: The stay was good overall however, my room balcony door would not lock and I couldn’t watch tv because it was very staticky.
Excellent 10.0
Pros: Hotel room was nice, spacious and comfortable.
Cons: The noise from the airport but I knew that going in.
Excellent 8.0
Pros: Nice lounging area by pool Bar by pool but I didn't get to enjoy because it was close..
Cons: Charge parking No jucuzzi
Mediocre 3.0
Pros: Nice Christmas decorations, good location, clean.
Cons: Yes! Parking was $18 a night. It easily adds 20% to your room cost. Not even a simple continental breakfast, when we asked they handed us a menu for room service. A bargain is not always a bargain. Much rather spend $25 more and not be nickel and dimed
Good 7.0
Pros: Location
Cons: Bathroom had no tub very inconvenient Hotel is being remodeled
Okay 5.0
Pros: The best part of the hotel was the lobby and the outdoor pool area. The location was perfect-across from the airport.
Cons: Hotel undergoing remodel-changed room three times-elevators not working due to construction.Paint and construction smell throughout-lock on slider to balcony broken-,security lock on entry door was never repaired.Clock 75 min ahead-incomplete towel sets.
Excellent 9.0
Pros: clean and good location
Cons: No
Poor 1.0
Pros: Clean and location
Cons: There was a smoke smell in the room. What I dislike the most was that they failed to arrange a ride for me. The night before, I was told the service is upon request (wait only 15mins) . Next morning, they told me I need to wait more than 30 mins!
Okay 4.0
Pros: It was right near the freeway for a quick overnight stop
Cons: Upon arriving we had to pay extra for parking which was not expected. We were given a double bed even though queens and kings were available. In general, property not up to standards for a 3-star hotel.
Okay 4.0
Pros: Location
Cons: Staff was not courteous. No ironing board in room even though I had an iron. I asked for one and they said they didn't have any...really! Late check out not available unless I paid half the daily rate! I've stayed here many times. Very disappointed.
Poor 1.0
Pros: Dissatisfaction 100%
Cons: Horrible service...
Good 6.5
Pros: Proximity to airport and work
Cons: Can do better at other nearby hotels. Really run down
Good 6.0
Pros: the pool area
Cons: definately needs updating, and parking was $18 per car we had 2 of them and if i had known i would not have chosen this place
Good 6.0
Pros: comfortable bed, clean, well equipped room (except for the uncomfortable desk chair). Nice balcony. Front desk staff friendly and responsive. Walking distance from some nice eats.
Cons: had to walk through the rain to get to the lobby, view of parking lot, no fitness center. No jacuzzi. Parking a pain, but that is because it is so close to the airport so can't be avoided. Had to ask for hair dryer (and slow coming).
Mediocre 2.0
Pros: I liked the Atrium Lobby lemon water. The pool area, Lobby and other public areas were clean and comfortable but nothing special. The Atrium quality goes down from there. I like taking the stairs, the stair areas are scary and very dirty.
Cons: Shower didnt work, I called Front Desk. I was told maintenance would fix it, they never showed up. Big ceiling stain. Locks were all replaced but doors were never patched or painted. Carpet is dirty. Housekeeping threw pillows on the floor to make bed.
Good 6.0
Cons: We did not get clean towels or room service the last days we were there. We also had to pay for parking??? Really for there space...
Good 7.0
Pros: Very convenient to SNA. It's just across the street. easily walkable thru the parking garage.
Cons: This hotel is very average. Don't get your hopes up. It's very convenient to SNA. That's about it.
Okay 4.0
Pros: Location to John Wayne Airport
Cons: Customer service, poor temperature control of the room, missing expected elements of the room (TV Remote, Wash cloths, Soap.) Interior noise. Surly front desk staffing.
Okay 5.0
Cons: I did not like the $20 parking charge for a 1 night stay, which was a surprise upon checkin. There were no other options or choices to park elsewhere. Most hotels include parking for their guests, so I felt this was a hidden price gouging tacked on.
Excellent 10.0
Pros: The courtyard and pool ambiance.
Cons: Access from the road was tricky, depending on what direction you approach. Google had a hard time getting us to the entrance.
Excellent 8.0
Pros: The bed was comfortable!
Cons: There was a fee of $18 for the night for parking which was not mentioned upon booking.
Mediocre 2.0
Pros: The location is great
Cons: The shower did not drain and was mainly running water from the tub, the phone did not work to call the front desk, and our refrigerator did not work so our food went bad.
Okay 5.0
Pros: Location. Staff were very friendly and attentive.
Cons: Parking is not free. $18 per night. And the ice machine wasn't conveniently located from my room. No fridge or microwave.
Excellent 8.0
Pros: Very convenient for air travellers. Walking distance to SNA, it's across the street. Has a bar with take out meals. Room is basic but nice. Has a balcony. Gas station and convenience store right next door. IHOP is a 10 min walk.
Cons: Bathtub is designed for midgets and small children. Very low shower pressure. Desk clerks are always befuddled and unfocused. $18 USD to park each night.
Excellent 8.0
Pros: The overall ambiance is nice and I like the pool arrea
Cons: charging extra for parking wasn't convenient specially that the hotel is not providing a covered parking
Excellent 8.0
Pros: It was clean and very comfortable. The staff was very friendly and accommodating, and we enjoyed our stay very much.
Cons: There was no refrigerator or microwave in the room, and it got a little bit warm and we had to open the porch door, which did not have a screen.
Okay 4.0
Pros: It has a beautiful pool and lobby area
Cons: The restaurant was closed down, which made finding lunch during my training very difficult. Construction was going on, making things dirty. There was a hole in my door out to the hallway that i had to plug with a tissue, and outlet wall plates were broken
Okay 5.0
Cons: Check in was painfully slow. Agent at desk was not very smart. Took forever and kept asking same questions and repeating herself.
Excellent 10.0
Pros: the courtyard pool area
Cons: no gym
Poor 1.0
Pros: Nothing,
Cons: the room they put me in was in a block that was being renovated. The smell of fresh paint was overcoming. Certainly was not a low volatility EPA approved paint. I should have turned around walking through the hall and checked out.
Okay 4.0
Cons: Didn't like having to pay $18 per night parking fee, reminds me of resort fees in Las Vegas. Figure a 3 star room would have a frig. Wall paper peeling in the bathroom, tub not near big enough for a bath, only able to take shower.
Poor 1.0
Pros: Nothing about this hotel
Cons: This is nasty hotel. Bed did not clean, and covered up. soaking wet. . 1. Nasty, not clean. 2. Pay for parking. 3. Pay for printing some doc. 4. Pay for when assigned a pool view.
Mediocre 2.0
Pros: Walking distance from SNA.
Cons: Everything else
Poor 1.0
Pros: I have nothing positive to say about this hotel.
Cons: I didn't like one thing about this hotel. It's in very poor condition and in disrepair. I'd never stay there again. It should be a one star not three. The hot water in the shower took 15 minutes to heat up. Cracked tiles throughout the hotel. Horrible!!
Good 6.0
Pros: It's DIRECTLY ACROSS THE STREET from the airport.
Cons: There were OBVIOUS signs of water damage in the ceilings in the hallways. The sheetrock was cut away exposing pipes and there were trash cans in the hallway collecting water that leaked from the pipes.
Poor 1.0
Pros: Nothing
Cons: Hotel is old. Bed sheets are not clean. It causes me to itch a lot.
Good 7.0
Pros: Location
Cons: Old TVs No fridge Less towels and pillows Old ACs
Good 7.0
Pros: Location
Cons: No
Mediocre 3.0
Pros: Location
Cons: Very old, really needs a remodel. It looks like it was built in the 80s and not upgraded since.
Good 6.0
Pros: It was very clean.
Cons: Parking fee was hidden and I was told it was included when I booked the room. This should be a 2 star motel. Its dated.
Good 6.2
Cons: I did the reservation on line and They didn’t said anything about the parking I had to pay $18 for that
Mediocre 2.0
Pros: location.
Cons: Very old and tired. Musty smell in room. Looks like mold around shower tile and enclosure. Old furniture. needs substantial remodeling.
Poor 1.0
Pros: Because it was close to airport
Cons: Yes the wet dog smell in the room I Couldn't sleep all night because of the smell
Excellent 10.0
Mediocre 3.0
Pros: The star levels are generally fairly consistent. This room was a one star. If that.
Cons: Dirty, disgusting ro9m.
Poor 1.0
Cons: Terrible experience. After discovering cockroaches in our room, the staff did switch our room, but did not apologize or even offer to upgrade or anything. There wasnt a coin machine provided for the laundry facilities & the front desk didn''t have any
Mediocre 3.0
Pros: Checking out
Cons: One of the worst rooms Ive ever had in Orange County.
Poor 1.0
Pros: There was not much to like. The photos show this gorgeous pool, and that was about the only thing that was decent. Not that the pool was good, but the bar area and live music was a nice touch
Cons: Pretty much everything. The rooms were disgusting, smoky and musty. Service was horrible. From valet, to front desk people were rude and short. This should have never been classified as a three star hotel.
Mediocre 3.0
Pros: Convenient location across from the airport.
Cons: Everything seemed old an needed a refresh. Styrofoam cups supplied with the coffee maker came with lids that didn't fit. The "fitness center" was awful. Machines from the 1980s. Water from a bathroom sink with plastic cups. Really? $18 parking too high
Poor 1.0
Pros: Location
Cons: Everything else other than location
Mediocre 3.0
Pros: Location to SNA Airport
Cons: When I first checked in I got a room that smelled of urine. Completely disgusting. I had to check into another room which was better but stilll run down. This hotel is very outdated and I would give it 1.5 stars.
Good 6.2
Pros: Proximity to airport
Cons: My room smelled like cigarettes so I requested a change.
Okay 4.5
Pros: Well located
Cons: Bat attitude, no much options at dinner´s time
Mediocre 3.4
Pros: Lobby and swim pool
Cons: The room is poor and the restaurant is not very good.
Mediocre 2.0
Pros: Worst experience ever
Cons: Never been more horrified by a hotel visit. The hotel was a deal so you definitely get what you pay for. The hotel is located across the steeet from airport but all of the crime in Irvine must happen at the hotel. Even before we got out of the car we noticed two police vehicles at the gas station that is found next door. We walked in and were greeted by a stumbling man. He seemed threatening and got very scared. My boyfriend asked if he was okay and the man responded by saying he just got high on heroine. Once we checked in i made a point to pay the $14 self park because of the visible conditions of the hotel. I asked my boyfriend to park across our window so wr could keep an eye on the car. We got in bed but were awaken at 2:30am by a loud drunk group next door. My boyfriend called concierge but it took them twenty minutes to send security. Security did nothing but knock and the noise continued all night. We spent most of the night awake. We called the front desk in the morning to ask if they could extend check out since we had a tough night at there hotel just til one. The girl could care less. I asked for an extra minutes because I had a headache and she still couldn't care less. We rushed to check out on time. While loading our car I hear my boyfriend say What? I look over and see a man approaching asking him if he just smiled at him. The man was clearly high and made violent threats to my boyfriend for smiling!. I signaled to my boyfriend to say nothing and got in the car. I pull out my phone to call the cops but saw him speed around to the other side of the hotel. As we're driving out, our prepaid parking slip wasn't working to open the gate. My boyfriend had to go back inside and have them fix it. The whole time I was worried he would get hurt. Definitely a very traumatizing experience. There was nothing good about our stay.
Excellent 10.0
Pros: Left an item in my room, staff was very efficient in getting it promptly to me at the airport !!
Okay 4.5
Pros: Located right by John Wayne airport.
Cons: Our room was not updated, when we first checked in because we used a third party we received the worst location until we complained. We had to pay $12 parking a day. Our daughter checked in with their team got an updated room and breakfast buffet included. This is our second time at the Atrium, and we won't be coming back.
Okay 5.1
Pros: The pool area and friendly staff
Cons: smell of the room when you first walked in and the furniture and carpet is outdated. They also charge you for parking!
Okay 5.4
Pros: Close to airport and close to my conference
Cons: Paying for parking
Good 7.7
Pros: It's close to a project we are working on. The staff is friendly and helpful.
Cons: The hotel is a bit dated, but everything was clean and organized. The biggest disappointments were that there was no free breakfast and parking is $12 a night.
Mediocre 2.0
Pros: Nothing ,,
Cons: Old hotel , the carpet smell really bad with fleas ,, they charge for the parking Sucks.
Okay 5.7
Pros: Not much
Cons: This hotel is a bit old, needs improvements, i.e. broken floor tiles in the public areas, no Kleenex in the room, given false parking information - pricing - and wouldn't make amends... The place is like an aging beauty queen...
Excellent 9.7
Pros: Pool area and lobby were very nice. They looked like they have been updated in recent years. Staff was great. Check in and out was fast and easy. Very convenient location. Quiet and comfortable.
Cons: Rooms are getting outdated. I noticed some rusted door nobs. Hate paying for parking even though I could expense it. Not really a resort.
Excellent 8.0
Pros: Nice pool area and lobby. Easy check in and out process. Fast and responsive room service
Cons: It costs $12 a day to park. $14 if you valet. Old decor in the rooms
Okay 5.4
Pros: The location is excellent if you need to be close to the airport.
Cons: Kurt reception at the desk. Maybe it was my attire as I just completed work, but should that matter? I think not! The lobby area portends to encourage "dayum, this is gonna be nice" but once you walk down the hallways it starts to set in. The drab and dreary decor starts your depressing decline as you close the distance to your room. Once the door opens you then realize they have one of those Hollywood photographers. Shooting all the right angles to make this glorified Super 8 Hotel into a "resort". Plus they charged $15 for parking! The bathrooms were a joke! The shower was a tub as well but was really small. It was like a converted closet. Just odd. But of course I had the "city view" into the adjacent parking lot... Madison Ave glitz in marketing, but skid row in reality...
Okay 4.0
Pros: Room was cute. Nice pool area.
Cons: I booked a standard room the day before we arrived and paid $162 online; when I went to check in they told me that my booking was canceled. My money was deducted from my bank account and I received no email saying my booking got canceled. The guy didn't really put much effort into explaining what happened, he just made me pay for another room again. So I basically had to pay for the room twice... When we first walked into the hotel room, there was trash everywhere from the people before us. The bed was made and fresh but there were towels on the floor, reciepts on the floor, wrappers, and bags everywhere. The complimentary shampoo, conditioner, and lotion were knocked over and the room was pretty messy. I don't like to complain so my boyfriend and I just picked it up ourselves.
Excellent 8.0
Pros: I really like the atrium pool area. Very attractive and comfortable
Cons: Skip the shuttle and just walk across the street.
Okay 4.0
Pros: Staff was very pleasant and helpful.
Cons: Silverfish, low quality furnishings/accessories, rusted drains, rough towels, dirty carpet. Basically a motel 6/budget inn with a nicely renovated entry lobby area. You get what you pay for and definitely worth spending an additional $50-$100/night for better quality experience. Can't recommend this hotel.
Good 6.2
Pros: Nice sized room. With comfortable bedding and clean linens. Easy check in and check out process. Appreciated the complimentary WiFi
Cons: It would've been nice to know that there was a fee for parking. Also, some of the staff were exceptionally rude as I tried to call with questions. Had to use my own phone because the phone in the room didn't work but didn't complain about that. When I did go downstairs, front desk staff was more interested in carrying on their conversation than helping me and when talking to me, staff were very rude and contrite. Not very friendly in taking with me or making me feel welcome.
Okay 4.0
Pros: the staff were really friendly!
Cons: the hotel is definitely outdated.
Mediocre 2.5
Pros: None
Cons: Wheres the staff ? Wheres the communication ? Wheres my reservation ? They couldnt find anything even though a fax with a confirmation was sent hours ago.
Good 6.8
Pros: Room service was tasty and not crazy expensive. All staff members were very friendly and professional. Pool/lounge/bar area looked cool, though I only walked through on this trip and didn't actually partake.
Cons: Bathroom was clean, but felt old and dingy. Shower was an awkward size - too small to be a real bath tub, but had a bathtub wall so maybe a very small person could enjoy a bath?
Good 6.2
Pros: Faucets are noisy, walls are thin. Pool and courtyard are nice
Cons: It is past its prime
Okay 4.0
Pros: Room was clean and bed comfortable.
Cons: The bath room was cramped with a toilet that was almost impossible to get down to and up from for an elderly person and with no hand holds the action generally required assistance. Even though a preference for handicapped access was stated we were give a room with stair access. The Hotel obviously caters to air travel. Chages for parking and parking access is poorly represented when selecting a Hotel choice.
Good 6.5
Pros: Overall, it was a good comfortable hotel that was average but still comfortable.
Good 7.1
Pros: Very nice lobby, grounds. Pool and bar by the pool was great. Bed was comfortable with newer look.
Cons: Bathroom was outdated. Furniture (dresser and night stands) were cheap and outdated.
Good 6.0
Pros: Pool area was nice to relax in
Cons: just an average hotel. Need more outlets for charging mobile devices.
Excellent 10.0
Pros: It was nice and quiet. And at a reasonable price. Will be going back for sure when needed.
Mediocre 3.3
Cons: Twelve dollars a day for parking. Only 2 towels in the room and on the second day one was removed and not replaced. Towels are thin and worn. Staff at front desk are not friendly or helpful and at times can be rude. Banquet service is poor. Fifty dollars for a pot of hot water. Lobby is nice but behind that things a shoddy and old.
Atrium Hotel at Orange County Airport - Irvine
Rated #15
6.4
Good 6.4
Based on 293 reviews
Details
Reviews
C$ 194

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