ca.kayak.com is also available in French. Voir le site en français.

Hotels near Ontario Airport

Hotels near Ontario Airport

Search hundreds of travel sites at once for Ontario Airport hotels

Ontario (ONT) - Ontario, CA, United States
Check-in
Check-out
Compare vs. KAYAK |

Best hotels near Ontario Airport

Cleanliness
8.7
Comfort
8.6
Facilities
6.3
Location
8.9
Overall
6.9
Overall 8.4 Excellent
Based on 857 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.3
Location
8.9
Overall
6.9
Cleanliness
2.0
Comfort
3.3
Facilities
4.0
Location
4.6
Overall
3.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
8.9
Facilities
6.0
Location
8.9
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Facilities
6.0
Location
8.7
Overall
5.3
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
8.1
Staff
8.7

Excellent 9.0
Pros: Their pool is now open
Cons: That it has gone up ten dollars for room and that they still have bagged breakfast.
Good 6.0
Pros: The property was clean
Cons: It smelled like animal urine in the hallways.
Excellent 8.0
Pros: Location very clean safe area near freeway
Excellent 10.0
Pros: Easiest check in I have EVER had. Told the desk clerk my name and she verified my license and handed me the room key card. The room was very nice. Living room with couch, chair, desk, Tv and separate bedroom with comfortable bed and Tv. Nice!
Cons: All was excellent
Excellent 10.0
Cons: Not enough of the soap and that kind of stuff plus they said that there would be breakfast in the ad and there wasn't any you need to up date ad a muffin and juice is not breakfast
Excellent 10.0
Pros: Our room was big so was the restroom. Also dogs stay free
Cons: The remote of the TV was giving us problems and the Netflix kept restarting
Excellent 10.0
Excellent 10.0
Pros: Very nice large room! Close to Ontario Airport, but noise was minimal. Love the photos on the wall! Bed was comfortable.
Poor 1.0
Pros: The front desk manager was good
Cons: It was under construction and was a huge mess. If you are going to offer a hotel as a price break, you should NOT hide the fact it¿s under construction. Elevators didn¿t work so we had to go to the opposite side of the hotel to go up to our floor. Horri
Excellent 10.0
Excellent 9.0
Pros: I was very Quiet comfortable and close to everything for convenience
Cons: N/A
Okay 5.0
Cons: Someone threw up in front of my room and left it there
Excellent 8.0
Pros: the staff are great
Cons: no microwave or refrigerator in the room, but the staff accommodated
Excellent 8.0
Pros: The staff
Cons: Non smoking hotel
Excellent 8.0
Pros: Staff was prompt when assistance needed.
Cons: Limited parking on weekends. Multiple semi trucks took significant number of spaces.
Excellent 9.0
Pros: Very accessible
Cons: No comment
Mediocre 3.0
Pros: Location
Cons: The hotel was nasty and not well kept both inside and out. Staff were short and rude. Breakfast was fit for a small child.
Okay 5.0
Pros: Convenient location. Rooms have been partially updated, breakfast still served although in a brown bag to go. Coffee available in the room. I liked their tv set up with Netflix and YouTube access.
Cons: Lack of security. Back doors unlocked too late, anyone could walk in and access the elevators. Many young hispanics spending their unemployment money and using the hotel as a party pad until late. 1 hr long domestic dispute 2 doors down. Old shower.
Mediocre 3.0
Pros: Location was fine
Cons: Dirty hallways, elevator. Breakfast 'sack' was unacceptable. Noisy in halls and between rooms. Shower barely had enough water for a shower.
Mediocre 3.0
Pros: Location
Cons: They need security patrolling at night not allowing drinking and partying in parking lot.
Good 6.0
Pros: Nothing
Cons: The night manager was rude and obnoxious.It's pet friendly hotel I had change room five times due to bed bugs and smells like dogs inside the rooms
Good 6.0
Pros: The staff was very helpful
Cons: The refrigerator inside room did not work at all.
Poor 1.0
Pros: Nothing
Cons: It was dirty. I have pictures. Hair in the fridge, none of metal knobs cleaned,visible girt on bathroom doors and lots of black mold in toilet.
Good 7.0
Pros: I liked the layout of the room
Cons: Couldve been a little cleaner
Excellent 8.0
Cons: Bed too soft
Good 7.4
Pros: Good location and nice straight forward layout. Seemed to be kept pretty clean.
Cons: Way, way too many pets (dogs). In one elevator trip, I saw three different dogs. One was pretty big and the owner had to restrain the dog to keep him from jumping on me. In total, I saw six dogs and heard one barking a few rooms over for an extended period of time. My wife has an allergy to pet dander and while I respect people's right to bring their dogs to a hotel if that hotel allows them, we were only there for two nights and we weren't outside of our room that much and I just think six different dogs is just too many. I like the hotel, but we would have to see if they have some rooms set aside that they do not allow pets in before we would stay there in the future.
Mediocre 3.7
Cons: I front desk people were rude and someone came into our room and stole, perfume, jewelry and 100.00 and the do not come in tag was on the door.
Mediocre 3.4
Pros: Staff was friendly enough.
Cons: Filthy room and bathroom. Hair everywhere. In the towels, bathroom floor. Trash scattered on the carpet. Hair in the sheets. Yuk.
Okay 4.8
Pros: The staff was very friendly
Cons: Get to room it look clean when in to rest room there was a yellowish firm on sink n pee stains on toilet.
Okay 4.2
Cons: Staff didn't consider placing us away from the entire youth soccer team that crowded the front desk area..they allowed the kids to play and make a whole lot of noise way past midnight...common sense stuff
La Quinta Inn & Suites by Wyndham Ontario Airport - Ontario
Rated #1
8.4
Excellent 8.4
Based on 857 reviews
Details
Reviews
C$ 175

Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Food
10.0
Location
8.9
Overall 8.3 Excellent
Based on 1,004 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.1
Food
10.0
Location
8.9
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Facilities
8.5
Food
10.0
Location
8.7
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
7.8
Facilities
8.0
Location
8.6
Overall
8.1
Cleanliness
8.7
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Facilities
8.1
Location
8.8
Overall
7.8
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.6

Excellent 9.0
Pros: I liked how spacious the rooms were
Cons: Room smelled like a casino
Excellent 9.0
Pros: How nice and clean worst family
Cons: How nice and clean worst familyI had to leave to go to work
Good 6.0
Pros: Location to airport was great.
Cons: Floor looked like it hadn't been cleaned. Upon check in I was given a key to an already occupied room.
Mediocre 2.0
Pros: mattress was comfortable
Cons: Stains on walls, carpets, and bedding. room surfaces were dirty and not cleaned. small things missing from room like ice bag and cups. soaps were in a dispenser not individually packaged. When checking out early and asking for a refund on our second night they told our first party yes and the second party no and when we brought that to their attention, they changed the answer to no because we booked through booking, even though we paid on the property site.
Poor 1.0
Pros: The location was the only thing we liked
Cons: They had a limit on the pool of 45 min per day which is hard when you have kids and wanted to go back again to the pool and to a max of only 8 prople when there was plenty of space for a little more
Okay 5.0
Pros: Not clean
Good 7.0
Pros: The room was a nice size and had a good layout. It was quiet even though it was on the first floor. The patio was a huge plus.
Cons: The tub was dirty. I didn't need to shower but I would not have showered in that room if I had needed to.
Good 7.0
Pros: location
Cons: I was waiting for the housekeeping , never show up. I paid for that service.
Okay 5.0
Cons: Pool was not open. It only states in website that hot tub and gym are closed
Excellent 10.0
Pros: Size of the room was great. Comfy beds and the hot water in the shower was amazing.
Cons: Nothing. I will be coming back.
Good 7.0
Pros: The room and it¿s view to the pool love the sliding door
Good 6.0
Pros: The location was very good.
Good 6.0
Pros: Nice s it ze rooms
Cons: 2 lousy pillows. Shower curtain smelled of mildew. Shower head was filthy and also had mildew on it. Tub was dirty and stained.
Good 6.0
Pros: Nice size
Cons: Shower curtain smelled of mildew. Shower head was filthy and also had mildew on it. Tub was dirty.
Excellent 9.0
Pros: Environment & big room. The pictures show on website is the same as the actual environment, I appreciate the hotel doesn¿t lie about it.
Cons: Not really.
Poor 1.0
Pros: Heater didn¿t work in 2 rooms n no wash rags,manager rude worried more how I wore my mask then all the things that were wrong with the roomnothing
Cons: Bad management
Excellent 8.0
Pros: Very close proximity to the airport. The hotel itself is very nice. The room was quite large with the king bed separated with a partial wall
Cons: I did not notice a daily clean-up
Excellent 10.0
Pros: The staff was very accommodating Pleasant and courteous also the breakfast is the best by far from all the other hotels I've stayed
Cons: No just that there wasn't enough parking in the lighted area
Good 7.0
Pros: Location...ease of check in
Cons: No turn down service..was handed a trash bag for my dirty linens along with clean linens to change my own sheets.
Excellent 8.0
Pros: Excellent breakfast
Excellent 8.0
Pros: Location, and a king sized bed with a sofa sleeper. Staff was friendly didn¿t have house keeping because of Covid rules but was able to ask for things that we needed while there. We have stayed here before and have had good experiences.
Cons: We sanitized the room ourselves & the amount of dirt that came up when wiping everything down was unsettling. Our son dropped his tablet behind the bed on last day & we found old underwear. A dirty towel and trash was found while setting up the sofa bed.
Excellent 10.0
Pros: The deluxe king room has a huge bathtub. Me and my spouse usually go to this hotel for a getaway experience because it’s so comfortable and the rooms and super spacious
Cons: Nope. Love it all
Excellent 10.0
Pros: The room was spotless clean and it looked great!!!
Cons: Nop.....everything was great!!!
Good 7.0
Pros: Nothing special
Cons: No it was ok
Excellent 10.0
Pros: It was our second time there, we love this hotel!! The rooms are super spacious and we love how big the bath tub is in their Delux King Rooms! Will visit again
Cons: Nothing
Excellent 8.0
Pros: The location, the ambiance, the staff and the willingness of the staff to make me comfortable.
Cons: I realize this is a very difficult and different time in our lives due to the Corona virus and all that comes with it, so the things I was not too pleased with were due to the things we are facing.Examples:no clean room each day, no clean sheets often.
Okay 5.0
Pros: The day I checked in the young lady was very nice on the phone before I checked in
Cons: It wasn’t as clean as I expected the room to clean we were missing towels I called the desk got no answer didn’t have a choice to choose what I wanted to eat for breakfast
Okay 4.0
Pros: The lobby looked great and the pictures on the website looked great
Cons: The room has laminate floors and echoes bad. The bed sagged towards the middle. The couch sagged towards the back too. The pull out mattress had stains. We asked for sheets to make the pullout bed and they arrived with stains.
Good 6.0
Pros: The free breakfast was Awesome!! WAYY more than I expected to get since most hotels right now are not giving out Anything at all - even if they Normally do - due to the whole COVID-19 drama... The spa tub w/jets was Amazing as well!
Cons: I was honestly Really Surprised by the cleanliness issues with not just the first room we were given, but the second one as well! (There’s apparently not enough space in this box for me to list all the things wrong with even just one of the rooms.
Mediocre 3.0
Pros: Location
Cons: The air conditioning and system worked but had a panel missing the tub around the area need repair. It’s the little things that really make Impression on people
Excellent 8.5
Pros: Very nice artwork on all the corridors. An unusual and extremely nice touch. Very pretty courtyard.
Cons: Was given a handicapped accessible room which I wasn’t very happy about. Did not like the shower setup at all. No counter space to put things. Kind of odd to be given that room as the hotel was not full. Everything in the room was kind of odd (as it was made to accommodate handicapped people). Would have preferred a regular room but didn’t want to complain.
Excellent 10.0
Pros: Rooms were clean n spacious. Nice complimentary breakfast.
Cons: Walls a little thin
Okay 5.7
Pros: This is a very classy hotel and was clean. Upon check in, I was impressed with the layout of the lobby and general condition of the hotel. Breakfast was excellent as a part of my stay. Nice room, big spacious room with a nice layout. Bed was comfortable and noise from adjoining rooms, Hallway was minimal.
Cons: Airport noise, traffic noise, train noise was waking me all night. Even with the A/C fan running all night. I slept maybe 4 hours all night. Upon check in, I requested a quiet room and the young lady checking me in said, "I never get complaints about noise." She LIED, and placed me on the Busy street side facing the airport. Per other guests, The courtyard on the inside of the hotel is the place to stay if you want a quiet night. Why this little girl who checked me in did not place me on the inside is a mystery, and the asst manager who I spoke with the next morning had nothing to say except, "Ask for an inside room on your next stay" No free room voucher or offer for something extra to make up for the bad night. Poor Form and very unprofessional. Isn't a good night's sleep the reason we pay more for a better hotel room? This place did not fit the bill.
Excellent 8.5
Cons: Bed was a bit hard.
Good 7.7
Pros: Nice hotel, clean comfortable rooms very good customer service
Excellent 8.0
Pros: Room was nice and comfortable
Cons: Late checkout only until 12 noon
Excellent 10.0
Pros: I loved everything about the hotel !
Excellent 10.0
Pros: Nice rooms
Cons: Breakfast was a little lacking
Mediocre 2.0
Pros: nada
Cons: Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
Excellent 8.0
Pros: I liked the comfort.
Cons: The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron. Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
Good 6.0
Pros: Everyone was friendly - the breakfast was very good the facilities were clean.
Cons: I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room. I went down to the front desk and they gave me some towels and coffee packets for the morning.
Excellent 10.0
Pros: We stayed in a king spa tub studio. The room was spacious, clean, stocked and all furniture was comfortable. Housekeeping observed the do not disturb sign for 2 nights and were easy to reach for anything we needed, Wendy at the front desk was a real pleasure, we were greeted with a sincere smile, a smooth fast and thorough cheek-in Thank You.
Excellent 10.0
Pros: Really enjoyed the large clean room and the bed was wonderful. The breakfast was good to start off the day! Will come again
Excellent 10.0
Pros: Clean and affordable. Rooms were very large.
Good 6.0
Pros: Breakfast was fine
Cons: Very noisey, Rooms with too much fresher spray.
Okay 5.7
Pros: I like that it was cheap. The room was a good size.
Cons: The hallway smelled like smoke even though we had a non smoking room. The staff was rude when I was checking in. The name of the hotel has changed to Azure so the reviews from the past are not relevant. I probably won't stay there again.
Good 6.2
Pros: The omelet with the complimentary breakfast was good.
Cons: When I arrived the manager stated that my reservation didn't include the room I had asked for. He told me I needed to call my booking agent and resolve it myself. I pleasantly but insistently pushed the situation saying I had a confirmation email with the details. Eventually, he realized he was wrong, apologized and resolved the issue... but the way he initially didn't take responsibility... or offer to resolve it, left me with a less than happy attitude. The door knob to my room was broken and lastly... there was hair on the "clean" sheets and in the "clean" tub. Overall, everything was just a bit sub par for the money.
Good 7.6
Pros: Great Location, away from crowds but close to main areas. Quiet hotel, comfortable beds.
Cons: Hotel rooms come off as worn and outdated. Tv was in an inconvenient location not in front of the couch or bed, but right in front of the dividing wall. Complementary breakfast was impressive on arrival but actually was very bland. The 'jacuzzi' was actually a jetted tub that was only slightly larger than average, and in the bathroom, not the suite itself.
Azure Hotel & Suites, Trademark Collection by Wyndham - Ontario
Rated #2
8.3
Excellent 8.3
Based on 1,004 reviews
Details
Reviews
C$ 161

Cleanliness
8.7
Comfort
8.6
Facilities
8.9
Location
8.9
Overall
8.7
Overall 8.2 Excellent
Based on 947 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.9
Location
8.9
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.2
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Staff
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
8.4
Location
9.2
Overall
8.4
Cleanliness
8.8
Comfort
8.7
Location
9.0
Overall
5.0
Services
8.5
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
8.8
Comfort
8.6
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.4
Staff
8.8

Mediocre 2.0
Pros: It was clean. And there was plenty of parking.
Cons: I didn't appreciate the attitude of the older lady who worked the cash register in the morning time during breakfast. I paid for the package that included breakfast however, when I came with my 9yr. Old, there was no milk!!! And I just decided on coffee. So when I went to the register to show my room key and ID the lady charged me for the coffee. She didn't even consider that I had already paid for it. When I tried to explain She totally talked over me as if she did not want to hear me. VERY DISRESPECTFUL!! I was so angry I had to leave! So My dealings with this hotel and experience with the staff ruined my weekend..... thanks for nothing.
Okay 4.0
Pros: Shower terrible pressure low pressure for toilet
Cons: Bathroom terribly small door opens up in bathroom should go outwards makes bathroom very congested
Excellent 10.0
Cons: Too many staff around the front desk for check ins. Privacy issues.
Excellent 10.0
Pros: Clean friendly nice pool
Cons: Nothing
Okay 5.0
Pros: Walking distance to a restaurant. Close to my doctor appointment.
Cons: No soap in the bathroom. No extra roll of toilet paper. My husband nearly fell in the bathtub because it was so slippery. There weren't any glasses in the room either. Bare minimum on everything. 😥 oh, and the keys didn't work, twice!
Poor 1.0
Pros: Nothing
Cons: Our room never got clean the 3 days there except the first morning of check in... shortage of hand towels, trash was not emptied, doggy bag breakfast, room had no microwave and only one microwave in the lobby for the entire hotel. No heated pool, and no pool or spa towel outside... I was charged $100 deposit that I was expected to pay.. My room air conditioning went out and no a/c for two very warm days n nights... My experience with this hotel angers me... and will not stay at this location ever again...
Excellent 8.0
Pros: Hotel employee at the front desk was very friendly and professional every time I stayed here. I stayed here multiple times the past few months traveling for work and how friendly the staff was is part of why I kept coming back here. Thanks.
Mediocre 3.0
Cons: Roaches in the gym and in a friends room
Excellent 10.0
Pros: Enjoyed the on-site bar and restaurant! I arrived late and didn¿t want to have to drive searching for a restaurant for dinner.
Cons: Yes, the doors locked at 10:00 pm which prevented me from visiting family the night of my arrival.
Excellent 9.0
Pros: Everyone was kind and respectful
Cons: Fully realizing this is an older structure, the carpets should be replaced.
Mediocre 3.0
Cons: The coffee maker was filthy carpet filthy towels had hair on it room had low to no toilet paper when I asked for replenish they never came.
Excellent 8.0
Pros: The front staff is very friendly
Okay 4.8
Good 6.0
Pros: The balcony and the view from the room.
Cons: The room were more outdated than the pictures show
Good 7.0
Pros: Location
Cons: I got a standard room, the bedding covers,look old.
Excellent 10.0
Pros: cleanliness, location
Cons: bathroom just a bit small but you don't live in the bathroom. lol
Good 6.0
Pros: We chose this hotel because of the location close to our school and within walking distance to restaurants.
Cons: The entire 5th floor stunk like cigarettes so bad. There was people coming and going all throughout the night and the people next to us never went to sleep. We had to ask for toilet paper and towels and they didn¿t clean our room during our stay.
Excellent 8.0
Pros: Location and cleanliness.
Cons: Front counter Staff are very lackadaisical.
Excellent 9.0
Pros: Big spacious clean rooms, house keeping staff does excellent work they deserve a 10 rating
Cons: Yes and that¿s what brought the rating down to 8 clerical staff did not issue a return of my deposit for 7 days
Poor 1.0
Pros: Location
Cons: Staff was vaccuuming the halls/rooms during the night woke us up, air conditioner was so loud and no hot water we got luke warm after leaving it runninh for over 2 minutes
Excellent 8.0
Pros: First day all we smelled was marijuana smoke. In a non smoking floor.
Cons: Just the smell of smoke. Other than that it was all good.
Excellent 8.0
Pros: The room was very clean and comfortable. I enjoyed my stay. The ladies at the front desk were kind and respectful.
Good 7.0
Pros: Bed was comfortable Shower has great water pressure
Cons: Room smelled of smoke
Okay 4.0
Pros: The location was great.
Cons: The room was not clean, there was trash in our trash can that was not ours, the hallways on the 4th floor smelled terribly of mildew.
Good 7.0
Pros: All of the rooms we’ve ever stayed in on the East side of the building usually seem to have Great Sunrise views!! Especially anywhere from the 5th floor & up. The hotel itself has been here for a long time. But the rooms are always clean.
Cons: No breakfast...
Poor 1.0
Pros: The view was nice
Cons: I was very disappointed II was supposed to receive my deposit but I have never received anything yet and it’s been a month in the hotel claims that they released it and now I can’t get my hundred dollar deposit back and this is very frustrat
Mediocre 2.0
Cons: Elevator stunk, no face towels, no complimentary water, no food, and dirty rooms
Mediocre 3.0
Pros: Location
Cons: Bathroom toilet, sink, tub, & door is impossible use shower, sink or toilet with one person. Towel rack about to fall, 20” refrigerator sitting on the floor and very dirty, bed very uncomfortable. This is a run down hotel
Mediocre 3.0
Pros: I had to move rooms and in the 2nd room found a syringe cap in the sheets
Cons: Cleanliness
Okay 5.0
Pros: location very good to airport
Cons: loud and rude guests woke me up at 1.am....no hotel staff to deal with these morons .......should have called the police
Okay 5.0
Pros: Fast service
Cons: Yes every one that check in smoke weed not God something need to be done about it
Poor 1.0
Pros: Just the location.
Cons: Smelled, dirty, outdated. No additional toilet paper.
Poor 1.0
Pros: nothing except the location
Cons: dirty old hotel. bathrooms are dirty and old fashioned. carpets are not clean
Okay 4.0
Pros: They implemented a policy not to make the beds and clean the room and only do this at customers request. Hotel is a service industry and they should keep the practice of making the beds, vacuum the room daily. The bath towel is paper thin and they are w
Cons: not making the beds. They only provide you half a roll of the bath room tissue.
Okay 5.0
Pros: The bed.
Cons: Homeless & questionable people outside hotel. Strong smell of marijuana in lobby. Domestic violence occurred in at the bedroom next door at 3:30 AM
Good 6.0
Pros: Location was good for where I needed to stay.
Cons: The parking lot had very few vehicles in it and a lot of trash and debris laying around.Coffee shop and restaurant are closed down.Hotel feels very dated.People working on their broke down cars in parking lot.
Okay 5.0
Pros: Location
Cons: Rooms not cleaned apparently due to Covid but not informed in advance. No hot water one day and when available terrible water pressure in shower. Elevator broken briefly. Overall the hotel probably should be rated 2 1/2 stares at most in current condition
Good 6.0
Pros: Closeness to the airport
Cons: The first night was great. Second time staying at this location and specifically requested a quieter room and was upgraded plus charged $100 extra. Had same problem last stay with late night loud music, screaming, etc. Thoroughly disappointed!
Good 6.0
Pros: If you're at a conference or convention in the area probably avoid location
Cons: Only thing I did not like about the hotel is that the lobby smelled like cigarette smoke and in the room... the bathroom could have been clean better, since there was hair in the shower and floor.
Mediocre 3.0
Pros: I liked the location the most.
Cons: There was a big take away the toilet was not working properly.
Good 7.0
Pros: Staff was overly helpful and friendly.
Cons: The pool and spa need MAJOR updating. Cut my foot in the spa.
Good 7.0
Pros: Location
Cons: No
Poor 1.0
Pros: The only good thing was the polite staff.
Cons: Old carpeting. Creaky elevators. Old A/C vents and controls. Tacky paintings. Bathroom feels cramped, vent in bathroom ventilation blows out and loud. Water takes time to get hot. TV is smaller than at motels, basic cable, no guide. Multiple bad lights.
Okay 5.0
Pros: Location and easy access
Cons: whole hotel smelled of stale smoke. Bathroom was small. Toiletries were as basic as can get. Expected a little more for the star level. I would recommend other hotels in the area as being a bit more upkept and equal to the star level.
Okay 5.0
Cons: Needed more cleaning, the light switch in the restroom was dusty, there was some weird people outside of the hotel like on drugs. And it's suppose to be a non smoking..well at 6am marijuana smell was coming thru the vents and the hall way.
Okay 5.0
Cons: Carpet had big spots not clean at all the room door had a big gap at the bottom, shower bearly worked and the water never did get hot. No outside window it had a balcony inside the building that overlooked the lobby. Never will I go here again.
Poor 1.0
Pros: Lobby and garden was nice
Cons: Smells old, didn’t like unsafe environment, too roust, too loud, I can hear my next door neighbors. Either talking too loud or tv or music at 4am. No stairs connecting to second floor from lobby no working elevators .
Poor 1.0
Pros: Location,it’s by freeway and easy axis.
Cons: Bath was not ready for guest. When I was taking shower there was 6 inches of water standing on the bathtub. I have to ask for plumber to open the clogged so I can go back to shower. Totally unacceptable.
Okay 5.0
Pros: Location
Cons: Staff
Poor 1.0
Cons: Hotel Manager was disrespectful.
Excellent 8.0
Pros: Very clean.
Cons: Gym was missing a couple of free weights.
Poor 1.0
Pros: Pillows were nice.
Cons: Bed was in desperate need of being replaced, very uncomfortable and sloping on the edges. Opened tea and sugar packets that were not replaced between me and the last guest. Shampoo and conditioner was half empty and towels had a strange residue on them.
Excellent 9.7
Pros: Attended the Hotel for a conference. The facility was outstanding. The view of the mountains made the location perfect.
Cons: I cannot think of anything.
Mediocre 2.0
Pros: I liked that it was close to Auto Club Speedway.
Cons: This hotel is not worth the $100 deposit they make you pay before using your room that was also almost $--- for one room that didn't even have a small refrigerator. When we left to check out two of the three elevators were out of order.
Poor 1.0
Cons: Arrived late Saturday night, startled awake early the next morning. The hotel had a party in the lobby area - very loud music at 8 am. Since the walls are paper thin there was no sleeping. Awful experience. All we could do was leave, exhausted.
Excellent 10.0
Pros: Just the right amount of nice linens on the comfortable bed. My husband appreciates the nice tv for football. We had a nice view of the mountains.
Cons: The bathroom was nice but a little tight. Not a big deal.
Mediocre 3.0
Pros: Location
Cons: So far I've been charged over $---- for a room that was advertised for $----. I was also double charged my tip at the hotel's bar & grill. I received no apology/price reduction after I nearly broke a tooth on a walnut shell in the salad at the hotel b
Excellent 9.4
Cons: I had made reservations for a double bed and when I got there they only had a king size bed
Excellent 10.0
Pros: My stay here was great. I have stayed at ALoft, just up the street a few time and after a few poor experiences I decided to stay at Ontario Airport Hotel. The staff was amazing and very accessible. The room was very clean and the location is perfect. The shuttle service that will take you around town for free was also a huge plus. This is where I will always stay from now on.
Excellent 8.0
Pros: I did like his hotel everything was really nice about it parking is really easy it was super close event I was going to my only complaint would be a they charge you $50 at check in now nowhere did it say it was charging $50 for checking in I called the office and complained about it because the $50 made my account go negative. And they did absolutely nothing about it which kind of made me mad.actually I'm still waiting for the $50 back and it's been five days that if it does Credit to my account soon I will never stay here again. That's the one thing that would make me not return to this hotel. everything is nice but beware of the holding fee.
Good 7.6
Pros: Staff was friendly Lounge, bar, and piano area were relaxing.
Cons: Carpeting in the outer halls. The room door had foot prints and scuff marks.
Ontario Airport Hotel & Conference Center - Ontario
Rated #3
8.2
Excellent 8.2
Based on 947 reviews
Details
Reviews
C$ 154

Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
9.1
Overall 8.3 Excellent
Based on 488 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.8
Location
8.8
Overall
9.1
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.7
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.5

Excellent 9.0
Pros: I was impressed with the cleanliness. This made the stay more enjoyable. The staff person (Liviana?) at check-in was very pleasant and nice to work with.
Cons: Walls are a little thin. People arriving late at night. Loud and conducting themselves as if it was the middle of the day. The general area has a few characters lurking around. I was going out to my car to retrieve an item. Encounter a homeless person in the lobby interacting with Liviana at the front desk a bot strangely. Her eyes were big as saucers. I hung around the lobby when I cam back in and waited until the individual left. Encountered him, again, out in the parking lot.
Excellent 8.0
Pros: Good location and comfortable bed
Cons: Not enough towels
Good 7.0
Pros: Staff was friendly and great location
Cons: Two nights in a row had a roach in my bathroom
Excellent 10.0
Pros: Was no breakfast
Cons: Nothing
Poor 1.0
Pros: The gentleman that checked us in was easy to work with. He was kind and great customer service .
Cons: I was overly charged at this place. It has been 3 weeks the issue has not been resolved . The woman at the desk was no help , she ask me to call their manager later . They refuse to apply my military discount . I do not recommend this place SaveYourMoney!
Excellent 10.0
Excellent 10.0
Pros: Cannot say enough good things about this hotel. One of the best I have ever stayed in ($-$$$$) in my life. In summary, if there was any amenity or way that they could make a guest experience any better, they not only thought about it, but made it happen!
Cons: Absolutely not. They had taken care of everything.
Excellent 8.0
Pros: Very clean friendly front desk staff and the room was a perfect size for our family of 5.
Cons: Only downside since we stayed more than one night, we needed to ask the cleaning staff to clean our room. Not sure if it¿s true or not but the cleaning staff said when guest stay more then one night they don¿t clean the room.
Good 6.0
Pros: The beds were comfortable, we liked the location... very easy to get to the airport on time.
Cons: The hair dryer was broken, and not enough towels..
Poor 1.0
Pros: The amenities such as the pool and Jacuzzi were just disgusting there was trash iinside
Cons: Nothing
Excellent 10.0
Pros: The room,the service, and the whole experience was so amazing.
Cons: the front desk on duty person was so amazing. She was so helpful, friendly, very professional. She made my stay so wonderful.
Excellent 10.0
Pros: I feel like I'm at home there I LOVE THAT PLACE!!!!!
Cons: nothing sorry thats all
Poor 1.0
Pros: Nothing
Cons: Didn¿t get the room I paid for, it was way small and crowded Lots of noise, sound like they put everyone on the same floor Waited over an hour for linens
Good 7.0
Pros: Clean and safe place. Close to lots of restaurants.
Cons: Fridge malfunctioning, everything in there froze and I had to dispose them. I even lowered the temp to half way and still everything was frozen solid. Horrible horrible HORRIBLE WiFi!!!! It¿s like WiFi from the 90¿s! Buffering and cutting out. Really ba
Good 7.0
Pros: The fact that they had actual t.v channels to watch. And 3 employees were exceptional.
Cons: Yes the rude unprofessional employee head of housekeeping, terrible disposition and demeanor and still i maintained a courteous disposition towards her. And now ive been placed on a DNR.
Good 7.0
Pros: staff was pretty accommodating
Cons: inside needs to smell fresh in lobby and hallway
Good 7.0
Pros: We had to change room bc the first one was not cleaned even though we had asked. The refrigerator was broken and had to be fixed twice. The hair dryer didn’t work and had to be replaced. The second room had a broken A/C fixture. The plastic fac
Cons: Noisy airport area. Lots of transient workers staying there.
Excellent 10.0
Pros: Location. Cleanliness. Spacious Rooms.
Cons: Limited parking
Good 7.0
Pros: The room was nice.
Cons: The staff are terrible. No one was at the front desk at 3pm ...I stood there waiting for almost 10 mins to check in. And breakfast was not adequately supplied.
Excellent 9.0
Pros: cleanliness. nice hotel for the price
Cons: no.
Okay 5.0
Pros: That there was alot of space in the room.
Cons: There was a lot of people during my stay hanging outside of the hotel, and it look like they didn't have a room thered.
Excellent 10.0
Pros: Clean, comfortable bed, amenities are ‘COVID safe’ so guests can still enjoy continental breakfast. Staff was very friendly & attentive.
Poor 1.0
Pros: Nothing wad good about this place the fact that I
Cons: Yes the fact that its been a week still haven't received my deposits
Excellent 9.0
Cons: The people above me where constantly walking/running back and forth. Loud thumping all day and night.
Excellent 9.0
Pros: The location was great, price point great, staff great.
Cons: The hotel room was clean, but had ants. I had to transfer from 1 room to the next and it still had ants but not as many. I understand it’s hot and the ants seek out water but please fix the issue.
Excellent 10.0
Pros: The rooms were nice and the the pool was open and so was the exercise room really clean rooms really nice wonderful experience
Cons: No
Poor 1.0
Pros: Not a thing!!! I have requested a refund !! There were anta, bugs everywhere...I was so upset but had to remain because I had no time to change hotels because of my busy event!! I AM SOOOO DISAPPOINTED!! I AM REQUESTING MY MONEY REFUNDED..
Cons: Did like a thing
Good 6.0
Pros: ??
Cons: I haven't received my $100 deposit
Excellent 10.0
Okay 5.0
Pros: The bed was very comfortable
Cons: There was a horrible odor in the hallways of the hotel that was so strong it gave me a headache. The walls of the room and the carpets in the hallways and elevator was filthy. I could tolerate it for one quick night but my wife would have refused to stay
Mediocre 3.0
Pros: Location
Cons: Dirty
Excellent 10.0
Pros: Great Location and Clean Comfortable room.
Cons: The have free Chocolate Chip cookies on Weekdays but not on the weekends...................
Excellent 8.0
Pros: Great bed! Clean comfortable room with a good breakfast and location. I would stay here again.
Excellent 8.0
Pros: The room was clean. A neat tidy set up and very spacious.
Cons: As soon as I arrived they wouldn't let me check in at 3.. had to wait extra. Did not like that check out time was at 11am.
Comfort Suites Ontario Airport Convention Center - Ontario
Rated #4
8.3
Excellent 8.3
Based on 488 reviews
Details
Reviews
C$ 162

Cleanliness
8.7
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
7.1
Overall 8.2 Excellent
Based on 275 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
7.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.9
Staff
8.4
Cleanliness
9.0
Comfort
8.0
Facilities
6.5
Location
8.5
Overall
6.5
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.6
Staff
8.6
Cleanliness
8.7
Comfort
8.9
Location
8.2
Services
8.3
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Facilities
6.6
Location
8.5
Overall
6.6
Cleanliness
8.8
Comfort
8.5
Location
8.5
Services
8.2
Staff
8.4

Excellent 10.0
Pros: It’s different then a normal hotel
Cons: Needs microwave in the room but other then that our stay was perfect
Excellent 8.0
Pros: I felt that the staff were friendly and professional. The property was very clean. The location was close to some nice food options, close to the freeway, and close to my business.
Mediocre 3.0
Pros: Nothing
Cons: The power went out and it was late in the night
Okay 4.0
Pros: We liked the room. Modern and functional, it was a comfortable space.
Cons: Power went off, with the necessary air conditioning, for a few hours in the middle of the night. Loud angry shouting and some sort of altercation broke out in the parking lot below our window. Cops and fire department showed up. More loud shouting. Power came on and the rest of the night was peaceful. No acknowledgment of all this from the staff. Maybe it happens all the time and the entertainment comes with the room.
Poor 1.0
Pros: Nothing. Got billed for all nights without checking in.
Cons: Got billed for all nights with never checking in. No calls or anything!
Okay 5.0
Cons: IT WAS DIRTY.. I CHECK ALL THE ROOMS BEFORE SETTLING IN AND EVEN CHECK THE SHEETS AND PILLOWS FROM THE BED AND WHEN I OPEN THE BED THERE WERE A LOT OF HAIRS ON THE SHEETS!!! IT SEEM THAT THE CLEAN CREW NEVER CHANGED THE SHEETS AND ONLY DID THE BED.
Mediocre 2.0
Pros: THE BED ABD tV
Cons: The water from the shower leaks all over the bathroom floor. The air conditioner never got cold, No refrigeratorin in room. One staff member to check in she informed us they cant find employees so everything waa closed on memorial weekend!
Excellent 8.0
Pros: Due to COVID, no breakfast, great location close restaurants, and Ontario Mills.
Cons: We had made them aware that the phone did not work and they going to fix it but that did not happen. We also did not have our beds made while we were out for the day.
Excellent 8.4
Excellent 9.0
Pros: Great location, great staff. Modern rooms. I typically stay at this location whenever visiting this area. When covid isn’t around the bar area is one of my favorite things.
Cons: I was there from Thursday-Monday and my room was never cleaned, nor did the staff offer new towels or anything. Not sure if this is covid related or not but it wasn’t disclosed upfront if it was. Not a huge deal, still a great trip.
Excellent 10.0
Pros: The cleanliness throughout the entire hotel and location was exactly what I needed.
Cons: In these very difficult and awkward pandemic times,I couldn't complain about anything during my visit.It's completely understanding that the bar,pool and other areas were closed.
Excellent 10.0
Pros: The beds are extremely comfortable.
Cons: Due to covid a lot of the and vanities such as the gym, pool, and bar area were closed.
Excellent 10.0
Pros: The feel of the was chill, yet professional. Very relaxing and close to everything.
Okay 5.0
Pros: Staff was preoccupied and seemed uninterested the experience was average
Cons: The experience was average and staff was not very friendly.
Excellent 8.0
Pros: It was a nice hotel to stay at.
Cons: Being right on the second floor over the night club/bar area wasn’t so good. The music can be felt and heard throughout the room driving the night which made it less enjoyable.
Good 6.5
Pros: We usually like the aloft for its trendy feel. It's very modern and clean.
Cons: We had a bad experience. Luckily we got our money back. Staff was rude when we came in. This never happened before. Checking out though the lady was nice. We left this hotel because guest were smoking weed. It made all the floors and elevators and even lobby smell like it. Boyfriend is highly allergic to this. So we had to leave. It would be nice to have some rules about this. This can harm other guest and the outcomes wouldn't be good for the hotel
Okay 5.1
Pros: The bed..happy hour..fireplace in lounge
Cons: Water runs out the shower, safety hazard. You have to go to the lobby to get ice. I was only given one room key but made reservation for two adults.. registration desk was not clearly identified, I was not told where the elevators were
Excellent 8.0
Pros: Modern look.
Cons: They gave me a room for the disabled. The bathroom was a bit weird and I couldn't find the remote, later I found out you need to request for it. It experience would have been perfect if they gave me a regular room.
Okay 5.1
Cons: Uncomfortable in checking in.
Aloft Ontario-Rancho Cucamonga - Rancho Cucamonga
Rated #5
8.2
Excellent 8.2
Based on 275 reviews
Details
Reviews
C$ 196

Cleanliness
8.7
Comfort
8.7
Facilities
8.9
Location
8.6
Overall
8.8
Overall 8.1 Excellent
Based on 802 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.9
Location
8.6
Overall
8.8
Cleanliness
8.5
Comfort
9.0
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.4
Services
8.3
Staff
8.3
Cleanliness
9.5
Comfort
9.0
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
8.8
Location
8.7
Overall
10.0
Services
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.4
Services
8.3
Staff
8.4

Excellent 10.0
Pros: The landscape and the pool
Cons: N/A
Excellent 10.0
Pros: It’s clean and convenient.
Cons: No late check out!
Excellent 10.0
Pros: I didn’t eat breakfast.
Cons: It was a little confusing maneuvering through the different buildings connected to he hotel.
Excellent 10.0
Pros: The cleanliness and that the pool was open
Cons: The heater in the pool could have came on sooner the later.
Okay 5.0
Pros: It was close to Starbucks.
Cons: The air conditioning in my first room didn¿t work, then I moved rooms to down the hall and the room didn¿t look like it was vacuumed and there was a spot on one of the Queen bed¿s bedding. Thankfully it was just me for one night so I just slept other b
Excellent 9.0
Pros: Hotel itself is nice. Has a few restaurants and a bar inside. Pool area is beautiful with lots of seating and a jacuzzi as well as towels provided. Has a gym and vending machines with beverages. Close to a corner restaurant and gas station.
Cons: There was no opportunity for a late check-out due to short staff. At one point during the night I could hear a buzz sound that reminded me a cellphone vibrating. T.v. tuned it out. The shower in the morning seemed to go from hot to warm to hot a first.
Excellent 10.0
Pros: Room environment
Cons: The view from the room was not a good one. The maid could have responded in a better tone When handing me fresh towels.
Excellent 10.0
Pros: Location
Cons: Bar staff was rude
Excellent 9.0
Pros: Cleanliness
Cons: Placed a phone order food at the bar. Went to get my food & bartender a little slow or not helpful. Only cared about taking orders & NOT getting people their cold food.
Excellent 9.0
Pros: Clean,
Cons: The toilet was wobbly
Mediocre 3.0
Cons: Paid an upgrade and the room seemed basic.
Good 6.0
Pros: Porters steakhouse Restaurant was good with live band
Cons: Staff is rude at check in , hotel is related 4 stars and has bugs in room along with dirty mirrors and walls
Mediocre 2.0
Pros: Restaurant/Bar staff were outstanding.
Cons: The check in process was horrible. The customer service person was rude and unprofessional.
Good 7.0
Pros: Quiet
Cons: Finding parking near the building entrances or even near the building was a little bit of an issue for the two nights i was there
Okay 5.0
Cons: The location for a four star hotel was not in good area
Excellent 10.0
Pros: Our experience was absolutely wonderful!
Excellent 10.0
Pros: Their customer service is amazing. The rooms are always very clean and the beds are the best.
Good 6.0
Cons: I had an early morning flight out in the morning and this hotel was 1.0 mile from the airport. I chose this hotel because it said they had airport shuttle. Once I got there I was told the shuttle did not start until 5:00 am. Which didn¿t support my fligh
Good 7.0
Pros: The staff is great and with the room location, we didn't have to hear the music at the restaurant.
Cons: The room had recently been cleaned but still smelled of mildew and the standard bed wasn't soft enough for me. The king beds are better being that I have pain disorders... Lessen learned
Mediocre 3.0
Pros: Location to my event
Cons: The room smelled moldy. I have asthma.
Excellent 10.0
Pros: The people are great
Cons: I did not like the standard room due to the bed. The king beds are much more comfortable
Excellent 9.0
Pros: The bed and the pillow was very comfortable. I slept like a baby.
Cons: No
Excellent 10.0
Pros: Very clean and comfortable, it¿s a Hilton company.
Cons: No
Good 7.0
Pros: clean and nice staff.
Cons: There seemed to be a party across from the pool where I was at. loud music after 10pm.
Mediocre 3.0
Pros: The location
Cons: There was a cockroach in the room. It should not be called a double tree
Good 6.0
Pros: Staff was very friendly.
Cons: Noise level was horrible, yelping dog outside my window at 5:30, neighbor started very loud zoom meetings at 6:00 am and marijuana smell a d smoke on our floor, this was a midweek stay.
Excellent 9.6
Mediocre 3.0
Pros: The location was close to our destination
Cons: They put us on the side of the hotel facing a side parking area. This wing seemed neglected, run down, and not well cleaned. There were cars coming and going right outside our window with loud music blasting until late into the night. I thought Double Tre
Okay 5.0
Pros: Location and cleanliness of the room when we arrived
Cons: The room wasn¿t cleaned or replenished on our second day
Good 7.0
Pros: Pool area is great
Cons: It's old, the doors had paint chipping and things like that, definitely may have once been a 4-star hotel but not currently
Okay 4.0
Pros: HCAC is insanely loud.
Cons: Old and out-of date.
Okay 5.0
Pros: big room.
Cons: House keeping does not come everyday. Trash can got full ran out of tea and cups.
Good 6.0
Pros: Nice area
Cons: The carpet was dirty needed to be vacuumed
Okay 4.0
Pros: Beautiful hotel
Cons: 1. The toilet in my room was broken so I had to change rooms. 2. Complete power failure in the morning, I was told Southern Cal Edison turned it off. Stayed off until shortly before I checked out. Unable to shower, watch the stc
Poor 1.0
Pros: The location and the staff member at the front desk. She had a wonderful personality and very helpful. She gets two thumbs up.
Cons: The room was freezing.There was no heat coming from cooling/heating unit. Had it on 85 all night and it never got warm in the room. Luckily, I had requested additional blankets because I do not sleep on sheets. $---- to sleep in the cold.
Good 7.0
Pros: The location
Cons: I found the beds to be a bit uncomfortable
Okay 5.0
Pros: It was better than the Holiday Inn that I stayed in the night before.
Cons: Well, The vent in the shower was really dirty. The bathroom door looked like it had been in a flood. The noise from adjoining room was loud. But It was better than the Holiday inn that I stayed in in Hawthorne CA, the night before.
Good 7.0
Pros: Cookies and location.
Cons: Bed was not as comfortable as I’d prefer. Building locations was tricky for my guest arriving. General decor and feel of hotel was not 3.5 stars but closer to 3 stars. Bathroom was renovated but not door which was old and aged. Good value though.
Poor 1.0
Pros: Nothing. This one night stay was miserable. The best thing you could say is the room was pretty clean and the cookies are still good.
Cons: Nightmare stay. Drug use and drug deal in the parking lot. Clientele include shady shady characters. AC was very loud turning on and loud plumbing keeps you up all night. Domestic dispute at 3:00AM. No security response. Guests and staff with no masks.
Poor 1.0
Pros: It was really nice.
Cons: My wife's sister passed away. I booked her room. But...I didnt have her name on it, so at 4am when she checked in, she was given a very hard time. Desk clerk had no mask. Imagine seeing your sister for the last time...and then dealing with staff.
Poor 1.0
Pros: The maid walked in on us while we were undressed I’m very unhappy
Okay 5.0
Pros: Staff were professional, helpful, and courteous.
Cons: The hotel grounds were littered with trash creating a dirty environment. It didn't feel safe or secure.
Poor 1.0
Pros: Nothing good... it was a nightmare.
Cons: Upon arrival around 4:40pm on Sept. 6, 2020, there was a line to check in with ~9 people ahead of me. Checking in ended up being a 40 minute ordeal. The people behind me were too close & the lady in front of me sneezed. DANGEROUS DURING COVID.
Mediocre 2.0
Pros: My room was quiet
Cons: The first room the air-conditioning was making a squealing noise and didn’t move the air .. the second room moved the air but it wasn’t cool .. I just resided to stay in the second room ... no telling what would be wrong in the third room
Mediocre 3.0
Pros: The cookies the service how everyone is just so nice
Cons: The room was hot AC was not powerful at all
Okay 4.0
Pros: Nice rooms
Cons: Could not get my reward points for my stay through hilton rewards.
Okay 5.0
Pros: Location convenient to the highway; decent sized rooms with outdoor space (balcony with seating); decent fitness center
Cons: The night-auditor checking me in denied my request for a room overlooking the pool. She said "rooms are automatically assigned." Her colleague had just reviewed a map with the white guests she was checking in, asking them if they wanted a pool-view room.
Poor 1.0
Pros: Location was decent.
Cons: The first room they put me in reeked of smoke. The second one I got was not clean, had problems opening the balcony door, room was sparse. Outlet in bathroom didn’t work, shower clogged.
Mediocre 3.0
Pros: Nothing the restroom walls had coffee stains and not enough toilet paper. Mattress had bugs.
Cons: For the price I would expect for the restroom walls to be cleaner and for the mattress to be bug free. Disappointed
Poor 1.0
Pros: Nothing.
Cons: No amenities. False advertising.
Excellent 8.5
Pros: Proximity, amwnities
Cons: Needs updating and more comfortable beds
Mediocre 3.0
Pros: The front desk was very helpful and nice.
Cons: The hotel beds are old and not comfortable. They also need to remodel/update their rooms. Overall, would look for another place to stay next time.
Poor 1.0
Pros: Nothing really
Cons: Too much noise
Poor 1.0
Pros: Loved the layout of the room
Cons: Hate the fact that the ac didn't work and staff couldn't do anything about it.
Poor 1.0
Pros: Proximity
Cons: Room smelled. Stains on carpet. Sheets were sticky. Bed uncomfortable
Excellent 9.4
Pros: Breakfast and service
Mediocre 3.0
Cons: Cleanliness was an issue. Specifically the towels. The TV wasnt working. All the channels were glitchy.
Excellent 10.0
Pros: Great staff, very clean and beautiful space. The waiter remembered my name, which is always nice.
Cons: That I forgot my bathingsuit for the pool!
Excellent 9.1
Pros: The pool area was very nice. The room was clean and comfortable. Front desk help was great
Cons: it was kind of pricey for a night stay
Excellent 8.0
Cons: The TV didn't work properly. The engineer was polite and nice. However, it took quite a while for him to replace a part and fix it. Not his fault. However, very inconvenient that the hotel gave us a room with a faulty TV.
DoubleTree by Hilton Ontario Airport - Ontario
Rated #6
8.1
Excellent 8.1
Based on 802 reviews
Details
Reviews
C$ 201

Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Location
8.4
Overall
7.8
Overall 8.0 Excellent
Based on 1,274 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.2
Location
8.4
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
4.0
Cleanliness
8.1
Comfort
8.3
Location
8.2
Services
7.8
Staff
8.0
Cleanliness
9.1
Comfort
8.5
Facilities
9.1
Location
9.1
Overall
8.8
Cleanliness
8.8
Comfort
8.8
Location
8.8
Overall
7.0
Services
8.4
Cleanliness
8.2
Comfort
8.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Facilities
7.0
Location
7.9
Overall
7.5
Cleanliness
8.4
Comfort
8.2
Location
8.2
Services
7.7
Staff
8.3

Good 7.0
Pros: Everything was clean and comfortable but it does not go above a
Cons: When we checked in we had to pay a $50 cash deposit. That was not mentioned when I booked the hotel and was unexpected. House keeping was vaccuming an adjacent room at about 9:00 on a Saturday morning. We could not check in until 6:00 pm but were told we could not get late checkout and had to leave by noon.
Excellent 10.0
Pros: Swimming in their pool also barbquing I was able to get a good nights rest The staff were so welcoming and made me feel very special I had a slight problem when I was there but the staff completely solved it
Okay 4.0
Pros: Not much
Cons: Would not provide change for washer/dryer. Breakfast offered was sparse. I know, blame it on covid; everybody does
Excellent 8.0
Pros: Large deluxe rooms. Good amenities in the rooms. Quiet facility if you don't face the highway. Beautiful landscape
Cons: Shady clientel. Litter in the grass. Parking gate is a hassel. One way drive.
Excellent 10.0
Poor 1.0
Pros: The only thing I like about this place is their Employee , she gave great customer service. Everyone else  , are horrible horrrible with their customers. No integrity whatsoever. So disappointed in this facility.
Cons: They are theiieves and liars and they declined my paid stay for no good reason, they claimed I was rude to their staff when I wasn¿t , they refused to let me use a vacuumed. They brought me a broom than lied and said I slammed door on employees face.
Excellent 10.0
Mediocre 3.0
Pros: nothing
Cons: hygiene, noise
Excellent 9.2
Excellent 8.4
Okay 4.0
Poor 1.0
Pros: Not much
Cons: Wont stay there anymore. Security guard was horrible there & didnt do his job right & then called me names & wanted to fight me. Too many loud parties there also. Horrible place to stay!
Okay 5.0
Pros: It was quiet
Cons: Only ice machine & vending machines on 1st floor filthy elevator
Excellent 9.2
Good 7.0
Pros: The beds were very comfortable.
Cons: No
Mediocre 2.0
Poor 1.0
Pros: It was so so until hotel employee at front desk was very rude DISRESPECTFUL & a liar.
Cons: Yes a person at front desk. She was very rude disrespectful & a liar.
Mediocre 3.2
Okay 4.0
Excellent 8.0
Pros: The area and the security that takes care of the parking lot
Cons: The lamps inside the hotel where dirty and al I'll ng the tile in restroom was dirty
Good 7.0
Pros: Nothing we screwed me one night stay. I will never stay there again.
Cons: I didn't like the hotel they screwed me one night stay. I will never stay there again.
Okay 4.8
Excellent 10.0
Pros: Staff is always very nice.
Excellent 10.0
Pros: Great customer service
Cons: No
Okay 4.0
Pros: Maid service was excellent.
Cons: I got blamed for a small missing towel from the room and pretty much threatened about how ¿next time¿ I should be more careful about what goes missing in the room I stay at of not I won¿t get my deposit back hahaha won¿t go back. A lot wrong here.
Poor 1.0
Cons: We asked for a quiet room and they put us by the fwy, I¿m handicap and they also put us on the second floor with stairs.
Okay 5.0
Pros: Located near airport.
Cons: Older hotel looked more like a motel. Windows did not open. Due to Covid there was no daily cleaning so we had to chase down staff to empty trash, towels, and other necessities.
Mediocre 2.0
Cons: Front desk lady was rude
Excellent 8.0
Pros: Staff is nice and security is really good. I like that security guards walk around 24/7. I feel safe there and very little partying going on. Nearly all hotels/motels always have noisy guest and management NEVER does anything about it. This place is diff.
Cons: Roaches in room. Killed at least 5 per day!! Told maintenance guy and he was supposed to inform the manager, but never did.
Excellent 10.0
Pros: Extremely clean, very quiet, nice customer service.
Cons: No breakfast, no toilet paper in the room.
Excellent 10.0
Pros: Clean. Security walking around 24 hours a day. When there¿s noisy/rude guest as all hotels get, they shut them down immediately. Never been to a hotel that does that in my 54 years. Clean rooms and clean complex close to tons of restaurants.
Cons: WiFi is sketchy at times! That¿s it. Nothing else bad to say.
Excellent 8.0
Pros: Very helpful and attentive staff
Excellent 10.0
Poor 1.0
Pros: Not much
Cons: The water never got hot in the shower or sink. The carpet was wet from the heater. Overall I was disappointed
Poor 1.0
Pros: Nothing
Cons: Old, worn out property right next to the freeway. The highway noise was close to unbearable.
Good 7.0
Pros: the room was real fresh, and very clean. bed very comfortable and in-room amenities for the shower were supplied which was a plus since I forgot mine. nice property, can't wait for summer and a chance to use the pool.
Cons: they advertise $--- for the room, 1 king bed, but when checking in they also tack on taxes and "FEES" which totaled out to more than $28. what are the FEES? no breakfast was available, still have not returned my $50 deposit.
Excellent 8.0
Pros: Comfy bed big room
Cons: Did not smell fresh.
Poor 1.0
Cons: The room smelled like weed and we got charged a smoking fee? But we have a baby
Poor 1.0
Pros: Nothing
Cons: There was a huge issue with a bunch of young adults that was way out of hand and the mangers/ owners totally ignored the problem for about 2 hours..
Excellent 9.0
Pros: The lady who checked me in was very polite and helpful she was also there when I checked out I had a positive experience at the hotel
Cons: Just the distance I put the map at the rialto location and was given ontrio location other then the distance I had a pleasant experience
Poor 1.0
Pros: Nothing
Cons: A lot things
Excellent 10.0
Cons: After staying at this hotel many times over the years I would think they would stop asking for a room deposit...
Good 6.0
Pros: great for puppies (my children) :-)
Poor 1.0
Cons: I went with me and my 2 lil girls when we got into the room we found poop on the floor behind chairs and light stand they switched rooms right next door didn't upgrade the room as curiosity didn't even clean that room all they did was pick up the poop
Good 7.0
Cons: Room needed to be updated
Mediocre 2.0
Cons: The power went out for more then half the day the food and milk i had in the fridge spoild. You think they would have checked on the people who were staying there to see if we were ok or compensate us
Okay 5.0
Pros: they want to charge me for a table that was already broken,they insist that i broke it when i did not!!!
Cons: no pool access or breakfast...and the staff are freakin petty liars!!!
Good 7.0
Cons: Noise from the neighbors
Good 6.0
Pros: The location was close to many restaurants and stores.
Cons: Very thin walls could hear the people next room. Not very private.
Okay 4.0
Pros: Microwave
Cons: Too many weirdos
Good 7.0
Pros: Its clean all around parking is secured. And no hoodlums roaming around.
Cons: I wish there was food still avvailable for breakfast. Even room service i wojld pay for it
Mediocre 3.0
Pros: The room was pleasant. We enjoyed that there was a fridge and microwave available.
Cons: I did notice that upon arrival there was a big ad indicating $---- Corp rate and we paid $---. Also in the itinerary it indicated free continental breakfast. However, we were informed the morning of no breakfast due to covid
Mediocre 2.0
Pros: Not much
Cons: There was police activities going on repeatedly. I did not feel.
Good 6.0
Pros: Location
Cons: I was not happy that the ice machines, soda machines and laundry was closed. Nor did they have breakfast, or use of computers because of covid 19 still. I have made other reservations for other hotels and have not had a problem with this.
Mediocre 2.0
Cons: I was very disappointed with this hotel! It’s very out dated and it smelled like smoke. The curtains are old , I even saw a hole in one of them. I didn’t even stay the night. Very disappointed!!
Good 6.0
Pros: Fair grounds were ok elevator I used was funky very small carpet on walls wouldn’t use during viras outbreak
Cons: Elevator
Okay 5.0
Pros: The staff was nice and accommodated changing my room from smoking to non smoking
Cons: It was very basic and had a very bad smell
Mediocre 3.0
Pros: The price and location
Cons: It's truly a blast from the past
Okay 4.0
Pros: I had to pay extra for a two bed room they said this is an upgrade. Also I had to lay extra for my kids, I've never been charged extra for children.
Okay 5.0
Pros: Location was convenient. Price was cheap. Beds were comfortable. Movie stations for free
Cons: Floors did not feel clean. Not enough towels, no extra blankets in room.
Okay 4.0
Pros: Shuttle to airport
Cons: Dirty bathroom
Excellent 9.7
Pros: I enjoyed the friendly staff, the cleaniness, the memory foam bed and the Direct TV Cable services.
Cons: The first stay, the bed was incredibly soft, but this time, the bed wasn't as soft; however, it was still soft enough to relax.
Okay 5.0
Pros: Beds and tv
Cons: Bathroom to the king room was small and very out dated drop ceiling falling apart little bugs came out. My card was not activated twice
Mediocre 2.0
Cons: This is a dump w/ weird crooks walking the grounds,no security,main gate broken,,crappy rooms,cracked glass all around the complex,this is a 1 1/2 star at best..Worst dump you have listed.You should take a tour in the evening.You should refund my money.
Mediocre 3.0
Pros: Large room, clean, adequate breakfast
Cons: The person at the car rental gave me directions to the wrong hotel and I drove around lost for 3 hours in the middle of the night. I called the hotel several times but wherever I was they could only give me directions from I10W. This was difficult.
Mediocre 3.0
Pros: Nothing
Cons: Bad location. Hotel was old and run down. Needs to be remodeled.
Excellent 9.4
Pros: Loved the comfort. Loved the hospitality from the staff. The cleanliness of the room. The bed was so comfort. Great TV options. Refrigerator and microwave a definite plus.
Excellent 10.0
Cons: Very happy with my stay
Excellent 8.5
Pros: It was like sleeping in my car, but on a great bed. Room was great, very clean, great tv everything I could ask for. However, after the first couple nights I finally had to put ear plugs in in order to sleep through all of the car noise from the freeway. for the price I think it was great.
Cons: Noise. And staff took too long to service room, so in my 5 day stay , they only cleaned my room once. They did not show up till we got back at 5:00 pm. Need to clean rooms much earlier in the day.
Excellent 10.0
Pros: Loved the memory foam beds, staff was very friendly, had a later checkout (noon) when most hotels are 11:00 - they will even extend it to 1pm if needed! Room was spacious, had a nice desk, microwave and fridge. This place was very comfortable, great location, and a great price!
Cons: The only 2 things I could sing this place for (and not enough to lower the 5 star rating) is that we had a hair on one of the hand towels - but that tends to happen. We also were hoping to connect our PS3 to the tv to pass the time, but they have a block from using the inputs. Again, understandable, but that would have been nice to be able to do.
Excellent 9.7
Pros: Well for starters my boyfriend and I had a little trouble with our reservation but the staff was very friendly and took care of the problem ASAP and they give you cookies when you check in which is AWESOME! As far as the room, as soon as we walked into it it smelled super clean and it was. The room also had soap and shampoo dispensers which are so much better than those tiny bar soaps that most hotels have, so that was a major plus.
Cons: There was only two things I didn't like about the room, the bed and the sheets. The bed wasn't all that comfortable I guess memory foam beds just aren't my thing but it wasn't that bad, and the sheets were really thin so we got cold at night.
Good 7.1
Pros: Welcome and check-in were fine, the room was large with a comfortable bed. Free fruit in the lobby was nice.
Cons: Any rooms facing the freeway are subject to traffic noise 24 hours a day, so not recommended for light sleepers. Make sure to bring your own coffee to breakfast.
Okay 5.3
Pros: Affordable
Cons: Old ans stinky.
Ontario Airport Inn - Ontario
Rated #7
8.0
Excellent 8.0
Based on 1,274 reviews
Details
Reviews
C$ 121

Cleanliness
8.7
Comfort
8.5
Facilities
7.7
Location
8.5
Overall
7.4
Overall 8.0 Excellent
Based on 138 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
7.7
Location
8.5
Overall
7.4
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.5
Comfort
8.3
Location
8.3
Services
8.3
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.0
Comfort
5.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.2
Staff
9.6
Cleanliness
8.8
Comfort
8.5
Location
8.5
Services
8.9
Staff
8.8
Cleanliness
8.5
Comfort
8.2
Facilities
9.0
Location
8.0
Overall
8.6
Cleanliness
8.8
Comfort
8.5
Location
8.4
Services
8.4
Staff
8.3

Excellent 8.0
Pros: The room was very clean and cozy. And a little bigger than most hotels. Loved that there was a Denny's restaurant right across the street and a convenience store across the parking lot.
Cons: Although we got double beds, they seemed a little small, but they were comfortable. There was no fridge or hair dryer. The hair dryer I could deal with out but not having a fridge kind of sucked since we had been at a softball tournament all day, and had left over food we had to throw away because it could not be refrigerated.
Excellent 10.0
Pros: Proximity to places I wanted to go
Cons: Confusing main entrance
Excellent 10.0
Pros: I get a good night's sleep there. That's the best thing. I had worked Saturday night. I had a plane to catch Sunday. So there was a certain amount of stress. I slept well. I had to leave stuff in safe keeping and they took good care of it.
Cons: All was good.
Excellent 9.0
Pros: Very easy to find, close to family and freeway
Cons: No microwave in room
Good 7.0
Pros: Close to my work meetings
Cons: During Covid ,travel seems to be void of all services in california.
Okay 5.0
Cons: spooky
Excellent 8.0
Pros: I like its location and its a clean. Rooms are nice.
Cons: No complaints really.
Excellent 8.0
Pros: Hotel was located very close to the Airport 7 Minutes away closet to resturants
Mediocre 2.0
Pros: Not too much
Cons: Yes I contacted customer care about my experience.
Mediocre 3.0
Pros: The price. Modern appearance good location
Cons: No room service all 3 days. So No clean towels, no restock I room coffee. No ice on any floor Phone for room service didn’t work. The the last day I went to the lobby for coffee at 8am and at was empty as well. Super disappointed.
Excellent 9.0
Pros: Convenient location, staff very nice
Cons: They allowed people to wander hotel without a face mask, only required when approaching the front desk or restaurant. The parking lot was kind of dirty with trash littered everywhere.
Excellent 10.0
Pros: Was a very relaxing 5 days. Enjoyed the amenities which were available considering the current pandemic. The room was big and very comfortable. The bed was big and comfortable along with the pillows.
Cons: The food at the restaurant was okay. I don’t think it was worth the price, for overall taste. But I will say the cheeseburger was good and reasonably priced. The desert was not good and I would of rather went to Jack n Box for the a generic chocola
Excellent 10.0
Pros: Location Comfortable bed & pillows
Mediocre 3.0
Pros: Check in was quick but staff is unwilling to be helpful in anyway besides what there job description calls for. But overall I would say I liked that my privacy was very respected and I was moatly left alone.
Cons: A very rude staff, charges for everything possible with no real explanation asked to speak with a manager several times over the duration of a weeks stay and never did no clear explanation of hotels $$$$$ policies only told repeatedly its our policy
Okay 4.0
Pros: Easy access to freeways and food. Dog friendly. Safe area cordial staff
Cons: The room was not cleaned between guests there were other people’s food and clothes in the room. Sheets had stains
Excellent 10.0
Pros: Cleanliness
Cons: Grumpy desk person
Excellent 8.0
Pros: Great bed, big rooms
Cons: Area has a major issue with homeless people in all surrounding areas. Not the hotels fault, but they need to work with police to get this under control.
Excellent 10.0
Pros: Comfortable bed.
Cons: Wish the tv was bigger , other than that it’s perfect
Excellent 10.0
Pros: Excellent room. Cozy bed. Gorgeous palm tree views.
Okay 4.0
Pros: I liked how close it was to Disneyland and other restaurants
Cons: For the star level it was older looking. The lady at front desk was very rude
Okay 5.0
Pros: The location is very convenient to the airport
Cons: Dinner service tray was sitting outside my door when I checked in and was still there when i left the following day. Used soap and shampoo was still in shower from previous guest as well. Very poor housekeeping score.
Good 7.0
Cons: The A/C unit in the room is really loud. It kept waking me up when it came on at night.
Okay 4.0
Pros: Me and my boyfriend come here every other weekend we spend 2 nights here we like that is close to our house and the staff always treats us so nice.
Cons: Me and my boyfriend come here every other weekend never have an issue but when we got our room this time the sheets were dirty and the toilet had pee on the seat I'm not one to complain but when I pay $--- for 2 days I expect to have my room nice a clea
Mediocre 2.0
Pros: Nothing.
Cons: It was way too noise. Housekeeping is loud and the room was too small. Parking is sketchy and people were watching guest as they walked into the hotel. This seems more like a 2 star hotel.
Poor 1.0
Cons: Hot tub did not work, phone and electrical outlets in the room were not working. Coffee in the morning was not replenished and when Hotel worker said to get coffee from in the restaurant the worker stopped and questioned the other person with me.
Okay 4.5
Cons: Worst bed I’ve ever slept on - uncomfortable, squeaky, poor temperature regulation. Stayed for 3 nights and barely slept.
Excellent 8.0
Pros: I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Good 6.5
Pros: The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly.
Cons: The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Excellent 10.0
Pros: Fast check in
Cons: N/A
Excellent 8.0
Pros: Nice staff and nice morning buffet.
Cons: Thought buffet price was a little high.
Sheraton Ontario Airport Hotel - Ontario
Rated #8
8.0
Excellent 8.0
Based on 138 reviews
Details
Reviews
C$ 184

Cleanliness
8.3
Comfort
8.3
Facilities
8.4
Location
8.6
Overall
9.0
Overall 7.9 Good
Based on 278 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.4
Location
8.6
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
7.8
Location
8.2
Services
7.9
Staff
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Location
9.0
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
7.5
Cleanliness
8.3
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
8.4
Comfort
8.5
Location
9.1
Services
8.5
Staff
8.3

Okay 5.0
Pros: Location
Cons: Wasn't clean enough, the carpet was dirty and the shower had what appeared to be mold in the corner. Water pressure was terrible at the bathroom sink.
Mediocre 3.0
Pros: Building was nice
Cons: The shower had a bad leak and the central air did not work had to move to another room in the middle of the night. Wifi sucked. Got charged twice for same room.
Excellent 10.0
Pros: We were so happy with our stay at Embassy Suites! Beautiful, comfortable, homey, and clean! This will definitely be our place to stay away from home Whenever we may need to visit our family in Ontario! Highly recommended!
Cons: Everything
Excellent 10.0
Pros: I thought I needed what I reserved but I didnt. The rooms had extras and that was nice. The complimentary things were a plus.
Cons: They have many rooms and nowhere near enough parking spots to accommodate. 1 car took 2 parking spots. Staff should've said something (not that it's their fault) but yes.
Mediocre 3.0
Pros: Room was unkempt, almost "dirty" and it was an ADA room, which I didn't think I ordered. No one offered to explain the shower operation; no one knew about the TV "guide".
Cons: Everything, except location. Location was convenient. I will not stay here again, and I wrote a letter to the Hotel manager. Everything is a COVID 19 excuse.
Okay 5.0
Pros: Complimentary breakfast and the area
Cons: Our room had several issues and management took their time addressing the concerns.
Excellent 10.0
Excellent 8.0
Pros: Rooms are nice. Free parking, wasn’t difficult to get a spot. Free breakfast. Good price.
Cons: A bit run down in certain areas like carpeting in the halls had very visible stains. Couch and chair upholstery in the room had some visible stains.
Good 6.0
Cons: The hotel was fine. The room had stained carpet, and a stained/dirty sofa. The shower drain was slightly clogged. The water drained out slowly, causing me to stand in my own dirty water while taking a shower. I was not happy for this to be Embassy Suites
Excellent 10.0
Pros: Clean Big Excellent staff
Cons: No breakfast anymore But we understand
Okay 5.0
Cons: Our blanket for our Room head cigarette burn hole as well as multiple rips in the blanket, there was mould in the bathroom all along the bathroom wall, we did not receive any Room service and only one half roll of toilet tissue was left in the Room
Poor 1.0
Pros: Nothing
Cons: Cleanliness
Excellent 10.0
Pros: This visit was unplanned & I had to find a hotel quickly. The hotel was located right off expressway & have immediate availability at 10pm at night. The price was extremely reasonable & definitely surpassed my expectations.
Cons: No
Mediocre 3.0
Cons: Loud and dirty.
Excellent 10.0
Pros: What I like best about the hotel will be a customer service. They are extremely polite every staff member knew me by name. Whatever I need it I received right away. Very classy.
Cons: That we couldn't stay longer. :)
Good 7.0
Pros: ease of location
Cons: Restaraunt hostess seemed indifferent. Was mor interested in her own thing than greeting me and making me feel welcome
Excellent 10.0
Pros: Location was amazing!
Cons: Loved everything about it
Excellent 10.0
Pros: Very clean, friendly staff. Restaurant & Bar was also clean .
Cons: My keys/card did not work . Had to re-activate them TWICE!!
Excellent 10.0
Pros: The workers & free breakfast & happy hour
Cons: The pool area gave me a headache from how strong the bleach smell was.
Good 7.0
Pros: The lobby looked great and the space in the room was great having it's own living room.
Cons: Floor in room was sticky, bathroom smelled like feet and we had to park on the main street since there was no parking available. During breakfast I watched house staff have a bathroom blocked off for over an hour as they walked back the break room.
Excellent 10.0
Pros: The room size/ Suite was amazing. Refrigerator and microwave definitely came in handy! Absolutely love this place!
Cons: Took an hour or so to get additional towels after request was made.
Excellent 8.0
Pros: Great staff and accommodations
Cons: Book a king bed and got a 2 queen bed room. Room was a bit dusty
Excellent 9.0
Pros: Love the square configuration of the room with two doors to bathroom so can be accessed from living area and bedroom. Also loved the large step-in shower. The couch and bed were comfortable too.
Cons: The staff at breakfast was almost hovering to pick up our dishes, which was nice, but were sometimes in the way of getting around to get food and beverages. Could dial it back a bit.
Excellent 10.0
Pros: Everything
Cons: No!
Embassy Suites Ontario - Airport - Ontario
Rated #9
7.9
Good 7.9
Based on 278 reviews
Details
Reviews
C$ 258

Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.4
Overall
8.0
Overall 7.9 Good
Based on 163 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.4
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.1
Location
8.0
Services
7.8
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
9.3
Comfort
9.1
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
7.9
Comfort
8.8
Location
7.5
Overall
2.0
Services
7.7
Cleanliness
8.8
Comfort
8.2
Location
8.1
Services
8.7
Staff
8.4

Mediocre 2.0
Pros: Now I get EDD. And a Hardship grant for the needy
Cons: They stole my money lol
Okay 5.0
Cons: One of the receptionist or employees was really rude and I felt profiled by her. Everyone else was really nice and cool. But there was one lady who wasn’t nice at all. I came down stairs back to back to get drinks because I couldn’t carry them all at once. And the second time I came down she took it upon herself to leave the front desk and approach me in the lobby area and tell me she is seeing me back and forth too many times. Made my stay really uncomfortable. I also did not get my deposit back.
Excellent 10.0
Pros: I enjoyed the breakfast, the bed was very comfortable and the rooms where clean.
Cons: Wish parking was free other than that everything was excellent.
Mediocre 2.0
Excellent 10.0
Pros: The kitchen
Cons: No
Okay 5.0
Cons: Never recieved a deposit . Hotel carport was dirty a/c didnt work .they gave me a complimentary stay. Keys didnt work had went through about 14 keys ..they brought me a fan for the night mind u its upstairs and downstairs it was super hot
Poor 1.0
Pros: Location was decent
Cons: The staff very unprofessional!
Excellent 9.0
Pros: All the staff were friendly and attentive. Especially the breakfast ladies who provided delicious hot food! Loved the pet friendly penthouse room, but would suggest cleaning the carpets more frequently. Will stay here again in the future.
Cons: Carpet in our room left my granddaughter's feet black within hours of arrival. Noticed several wrecked, non-operating vehicles parked in the guest parking area which makes the grounds look trashy.
Good 7.0
Cons: Number of Towels weren't the same every day. Room doesn't have a phone which we couldn't call front desk. It was promised to have it next day but didn't happen.
Excellent 10.0
Pros: Penthouse suite absolutely spacious for family with kids. Love the full kitchen, felt more like home than being away. Great staff Great location, close to freeway & restaurants
Cons: Loved the complimentary breakfast, lots of stuff to choose from. Outside bbq's came in handy
Excellent 10.0
Pros: Area , close to everything
Cons: Close parking
Excellent 9.0
Pros: The front desk was very attentive and when ever we called and asked them for service or help they attended to our needs promptly.
Cons: When we first arrived, the hotel was kind of messy there was some dirty cups left on the counter and used shampoo and soap left in the shower also, the couch bed was not folded up and made. This was very upsetting considering this was our first night
Excellent 10.0
Pros: We got the penthouse! Fabulous amount of space, pretty good breakfast w outmeal not from a packet!
Excellent 9.0
Pros: Spacious rooms, full stove.
Excellent 8.0
Pros: The grounds were run down but the "suite" itself was vey nice....as was the staff....
Cons: buildings are run down from the outside....as are the "grounds" but the "rooms/suites" themselves are very nice as is the staff....
Good 7.0
Pros: The Residence Inn has what I need when traveling for work.
Cons: I called for the shuttle at 9:05 and was told my pickup would be 9:30. I called again at 9:45 and was told there were traffic delays.They arrived at 9:5o and wit took 6 minutes (with a delay) to get to the hotel. Poor service.
Good 7.0
Pros: THE ROOM SIZE SPECIALLY THE PENTHOUSE, DIRECTLY LOCATED IN FRONT THE CONVENTION CENTER.
Cons: IT WAS TOO NOISY, PARTY OUTSIDE MY ROOM, LOUD SCREAMING TO EARLY HOURS OF THE MORNING, RENOVATION ALSO WAS AN EYESORE.
Okay 5.0
Pros: The rooms are extremely roomy and space is always in short demand at hotels. I liked that a lot.
Cons: No modern hookups. No usb anywhere in the room and the rooms are dated and not modern.
Excellent 8.0
Pros: Location, price, amenities, quiet room
Cons: Breakfast was supposed to start at 7:00am but it wasn't ready. Had to leave for flight
Excellent 10.0
Pros: Space
Excellent 10.0
Pros: Comfortable, quite, slept well and the morning breakfast was great and delicious.
Cons: Customer service was outstanding. The girl at the front desk Brianna was very friendly and helpful.
Excellent 8.0
Pros: had a great stay... i love the pillows
Cons: The furnace clogged and flooded our room... the maintenance man tossed down a towel... to fix it!
Excellent 9.7
Pros: Very convenient for Ontario airport. Friendly staff. Had penthouse loft. Very comfortable beds. Stairs are tight if carrying suitcases.
Residence Inn Ontario Airport - Ontario
Rated #10
7.9
Good 7.9
Based on 163 reviews
Details
Reviews
C$ 250

Cleanliness
8.4
Comfort
8.3
Facilities
7.1
Location
8.6
Overall
7.7
Overall 7.8 Good
Based on 657 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
7.1
Location
8.6
Overall
7.7
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.4
Services
7.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.5
Comfort
8.1
Location
8.4
Services
8.4
Staff
8.4
Cleanliness
8.3
Comfort
8.4
Facilities
6.0
Location
8.6
Overall
6.6
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.5

Excellent 9.0
Pros: Like everything
Cons: Liked everything
Mediocre 2.0
Pros: Location
Cons: Slow and room were nasty
Excellent 10.0
Pros: Price and rooms are good
Cons: Tissue holder so far from toilet
Excellent 8.0
Pros: Beds are comfortable.
Cons: The A/c in my room leaked all over my luggage and completely soaked my clothes. Staff didn't even offer to reduce the room.
Poor 1.0
Pros: At this point unless someone refunds the money from double charge ,and my daughters were already very upset couldn't swim ,only thing was they let me check in 45 min early
Cons: Well first of all I was billed twice I paid online day before with booking.com and I told the receptionist at hilton he said I don't see anything in order to continue check in I have to pay ,which was inconvenience cause I had to borrow money.He told me I'd have to call booking and see what happened. 2nd when I called before booking I asked they had pool and jacuzzi ,I was told yes I also asked if they had laundry services they said,when I arrived my daughters were looking forward to going swimming after 5 hour drive but the pool was closed the laundry services also closed.you would think they would've informed me on the phone when I called but nothing was said.Thosecwere 2 of main reasons I chose Hilton. I'm usually respectful and understanding but I'm very irritated as I would think most people would be.
Poor 1.0
Pros: Desk clerk was very understandable and did a no charge cancellation
Cons: I called 1 day before our stay, and verify the pool was open, we showed up stay day pool will be close for maintenance for 2 week, really!!!!!!! On memorial week end, That's the highlight for our 8 yr old soccer team team the pool, an email a day before our stay could of help with this disappointment
Excellent 10.0
Pros: Great service
Poor 1.0
Cons: Check in was a nightmare, very slow and then I received the wrong key card and entered someone else's room. Had requested to have room clean and clean towels available was not done. Someone trying to into rooms at 4am. No room phone, air or hot water
Okay 5.0
Pros: Location to the airport
Cons: The staff was rude. I tried letting them know the refrigerator was leaking in the room. The time the website for checking in is 3PM and check out is 11 AM, They have a printout tape to the window that says checking is 4PM. Checkout is 10:30.
Good 6.0
Pros: Parking
Cons: First room smelled like cigarette smoke. Second room given i had to request a shower curtain. Room service was not explained to me. People up above my room were so noisy daily.
Excellent 10.0
Pros: The clean towels and bedding. The staff is caring.
Cons: No
Okay 5.0
Cons: The walls are very thin and I couldn't get good sleep being that I could hear the people next to me talk loudly and the cars driving. The windows didn't have good sound proof.
Okay 4.0
Pros: close to the airport
Cons: I could not get the room to cool down....the shuttle driver was MIA, Front desk guy made a GOOD move and paid for a cab. Toilet was plugged the day before, and still plugged when I left...no food in the hotel, no food nearby, all delivery so I didn't eat.
Excellent 8.0
Pros: Friendly
Cons: They wouldn¿t let you use the gym but you could use the pool didn¿t make sense
Okay 5.0
Pros: nothing out of the ordinary with bland customer service
Cons: staff
Excellent 10.0
Pros: Coffee and tea available in room
Cons: Missed breakfast experience
Excellent 9.0
Pros: The room had a microwave. The pillows and linen were excellent, and I enjoyed the quietness.
Cons: No
Excellent 9.0
Pros: Clean and nicely appointed
Cons: NA
Poor 1.0
Cons: The front staff were not helpful Very lazy They have not interested in retaining customer Always on cellphone Talking no professionalism
Poor 1.0
Pros: The staff was nice and accommodating..
Cons: AC loud in 1st room. Chair in room was disgusting & stained. In the 2nd room the chair was also stained, curtains filthy and the sheer curtain in the back had rips. Back of tub dirty, black stuff on bathroom wall. Bathroom smelled like a public restroom.
Excellent 8.0
Pros: Everything
Cons: NA
Excellent 9.0
Pros: Close to restaurants
Okay 5.0
Pros: Staff
Cons: Thin walls and semi clean rooms
Poor 1.0
Pros: Did not like it
Cons: I like to walk outside my room and be outside, not inside
Excellent 10.0
Pros: Everything was great
Cons: Great service clean rooms comfortable fast and peaceful stay
Okay 4.0
Cons: Didn’t have the continental breakfast and room not get cleaned
Excellent 10.0
Pros: How clean it is,the staff were nice as well
Cons: Bigger refrigerators.
Poor 1.0
Pros: Location.
Cons: Rude staff. My room was next to the elevator or some type of loud machinery. It was extremely loud and aggressive so much so that my room vibrated all night. My daughter and I could not sleep. I woke up every 10-15 minutes with anxiety and panic attacks.
Okay 5.0
Cons: Our bath tub was clogged. Asked front desk to please fix it but ignored my request.
Okay 5.0
Pros: The location was nice and the room had nice finishing a.
Cons: The beds were horribly uncomfortable. Felt like sleeping on a piece of plywood instead of a mattress. There was no guide for the TV and the picture was fuzzy.
Excellent 10.0
Pros: Very professional staff and very appealing. My room was clean and roomy.
Cons: It's tucked away and the signage is obscured by trees. If I wasn't familiar with the area it could have been hard to find. Better signage would help, especially at night off Holt exit of the westbound 10 fwy.
Mediocre 2.0
Pros: Terrible stay. Could not get staff to repair any problems. The refrigerator leaked water onto the floor. It took two requests to have it taken care of. The carpet was so dirty it left my feet dirty. The hotel didn't have any working ice machines.
Cons: Read previous statement. There were too many other things wrong to be able to list here. For a room to cost over $---- a night you'd think they would be better. The only good thing about this hotel was the convenience of it's location.
Poor 1.0
Pros: The hotel was near freeways and the airport so it was easy to find.
Cons: The next room waspartying all night. I told the night clerk at 3 am after they were being very loud outside my door. They stopped for about 10 minutes only to begin again. They stopped at 6:30 am. Pot smoke from their room filled the hallway.
Okay 4.0
Pros: It was coean
Cons: Bad wifi & old TV with no HDMI
Good 6.0
Cons: The room had an odd smell to it and was VERY DIMLY LIT. Personally, I do not care for dark rooms, but if that’s not a problem for you, then you’ll be fine! The room was long& narrow so there wasn’t much space to move around...
Okay 5.0
Pros: Rooms were decent
Cons: Unavailable luggage carts, unsavory people harassing me in the hallway to and from my room, exceedingly long wait times for only a few people at the front desk.
Good 7.0
Pros: The staff were wonderful, very nice
Cons: Had to move phone and refrigerator broken the other room air conditioning didn't work moved to different room same problem. It made it impossible to sleep
Good 7.0
Pros: The location, easy to find right off the freeway.
Cons: They didn’t offer the free breakfast. And we didn’t get any maid service, so we end up calling to get new towels.
Good 7.0
Pros: Bed
Cons: cleanliness and condition
Good 7.0
Pros: Location
Cons: Not as updated and clean as i thought it was going to be. Specially when booking one of the main things they pointed out was the cleanliness
Poor 1.0
Cons: As soon as I arrived with my family we saw ticks by the bathroom. There were also flea eggs on the carpet. Im familiar with the eggs because my house was infested. There was no help from any of the staff. We were ignored. They didn't offer any assistance
Poor 1.0
Pros: IT was on sale for $--
Cons: The room was filthy, the building seems new but inside it's falling apart! The staff were rude.
Mediocre 3.1
Pros: The front attendee was nice.
Cons: Everything else! The room was terrible! Never again!
Good 6.0
Pros: Staff was very friendly and helpful.
Cons: My room keys didnt work. Tried with two different sets. One of the pillows smelled like terrible dried sweat BO. Had it replaced but the next pillow had a cigarette smell. Lastly blackout curtains were missing. Staff acknowledged the issue and had it f
Mediocre 2.0
Pros: On the 2nd night of my stay, there was nothing i lijed about. I was miserabke and nobody cared, even though they knew they were lying to me. I was basically the only guest there and was harrassed the entire time by some lady who has been stalking me.
Cons: I really feel like I've lost my rights as a citizen of this country. Why can't I make the harassment and abuse stop? This woman is breaking all kinds of laws, so why is there still nothing I can do? I'm left defenseless! I dont know what to do.
Poor 1.0
Pros: It was overbooked and I was unable to get a room. I ended up having to share a room for the night with a coworker.
Cons: The fact that they overbooked the hotel.
Poor 1.0
Pros: The location and the staff
Cons: Very old Ac not working good,Old run down carpets and smelly.
Excellent 8.5
Pros: Helpful and friendly staff when I checked in and out.
Cons: I was counting on the restaurant being open on time. It wasn't and I was forced to have breakfast on the road. I chose not to eat any other meals there.
Excellent 10.0
Pros: Friendly staff and nice big room. We booked about 15 minutes before we got there and the transaction was easy! Close to the freeway and quiet. Very pleased!
Excellent 9.7
Pros: Quiteness
Cons: I whiskey I could have stayed longer
Holiday Inn Ontario Airport - Ontario
Rated #11
7.8
Good 7.8
Based on 657 reviews
Details
Reviews
C$ 178

Cleanliness
8.0
Comfort
7.7
Facilities
6.0
Location
8.4
Overall
6.2
Overall 7.8 Good
Based on 451 reviews
Cleanliness
8.0
Comfort
7.7
Facilities
6.0
Location
8.4
Overall
6.2
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
8.3
Comfort
8.0
Location
8.5
Services
8.0
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
7.9
Comfort
7.8
Location
8.5
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
7.6
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
7.8
Comfort
7.6
Facilities
5.3
Location
8.3
Overall
5.3
Cleanliness
8.0
Comfort
7.9
Location
8.5
Services
7.7
Staff
8.5

Okay 5.0
Pros: They have good pricing on rooms
Cons: That room i was in smelled like wet dog. Compared to the other room i had stayed in b4.
Excellent 8.0
Pros: Housekeeper was really nice
Cons: Walls are filthy in the room and bathroom
Good 7.0
Cons: I can't single anything out.
Okay 4.0
Pros: The price was okay
Cons: No shampoo no conditioner no lotion no blow dryer no iron
Excellent 10.0
Pros: How nice the room was
Cons: The 50 dollar deposit
Good 6.0
Pros: Overall experience was good. Clean nice staff
Cons: Bed was super hard
Excellent 10.0
Pros: Excellent customer service
Cons: No I’m
Poor 1.0
Pros: Nothing at all ...............................
Cons: Dirty
Okay 5.0
Pros: Nothing
Cons: No
Excellent 10.0
Pros: Recommended. Friendly and very helpful front desk. Helped me with directions and even printed out map. Clean and tidy efficiency room.
Good 7.0
Pros: It's in a nice location and a reasonable price. Very clean - very BASIC room with hard floor (as expected for Motel 6)
Cons: The bed was a bit too hard for me, and the pillows were pretty thin.
Excellent 10.0
Pros: Cleanliness
Cons: N/A
Excellent 10.0
Pros: Everything was great just wished room was bigger
Okay 5.7
Pros: The bed was fine. Room was small but adequate for one person.
Cons: A bug flew out of the shower tap. Crappy towels. It’s a motel 6 so what do u expect. There are no irons in the room. I wouldn’t ever stay more than one night
Mediocre 2.8
Pros: From outside, seems like a decent place with decent location and modern renovations.
Cons: Poor customer service, two roaches and fruit flies in room, broken fridge, broken phone, locked up ice machine was broken and they ran out of ice at the front desk. Little parking due to large storage containers for renovations taking up spaces. I would it stay here again and would not recommend!!!
Excellent 8.0
Pros: I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable.
Cons: The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.
Mediocre 3.1
Pros: Staff was friendly and courteous. Sheets and towels seemed clean.
Cons: Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
Motel 6-Ontario, Ca - Convention Center - Airport - Ontario
Rated #12
7.8
Good 7.8
Based on 451 reviews
Details
Reviews
C$ 107

Cleanliness
7.4
Comfort
7.6
Facilities
6.3
Location
8.2
Overall
6.7
Overall 7.4 Good
Based on 465 reviews
Cleanliness
7.4
Comfort
7.6
Facilities
6.3
Location
8.2
Overall
6.7
Cleanliness
7.6
Comfort
7.7
Location
8.4
Services
7.4
Staff
7.9
Cleanliness
6.0
Comfort
6.0
Facilities
5.3
Location
9.3
Overall
6.0
Cleanliness
7.4
Comfort
7.6
Location
8.2
Services
7.0
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.4
Overall
6.0
Cleanliness
7.2
Comfort
7.3
Facilities
9.0
Location
8.0
Overall
7.6
Cleanliness
7.0
Comfort
7.1
Location
8.0
Services
6.6
Staff
7.6

Poor 1.0
Pros: Nothing.
Cons: The walls and carpet in the hallways are FILTHY. The room had holes in the walls, ripped curtains, dirty walls, smelled terrible, and the facility seemed to house a criminal element as a group pounded on my door at 1am asking to fight me. I would NOT recommend this place to ANYONE.
Poor 1.0
Pros: Nothing.
Cons: It wasnt what i expected it was like a down graded hotel.
Poor 1.0
Pros: Absolutely nothing
Cons: It was disgusting, should not be a 3 Star hotel at all, we tried 3 different rooms before giving up & just wanted out of our reservation. There were cigarette burn holes on the bedspread, torn armchairs, foul graffiti on a lamp, torn curtains etc.
Poor 1.0
Pros: Location I guess, the outside looks nice. Besides that, there is nothing of value there.
Cons: Room was dirty, what appeared to be dried blood stains on the comforter, smoke detector removed, all kinds of electrical stuff on the ceiling. Pool looked like a swamp near Chernobyl, staff did not wear masks or tell guests to, very loud. 1 star not 3!
Poor 1.0
Pros: absolutely nothing
Cons: i took pictures of this hotel room. the curtins had rips and tares there was a hole in the ground/carpet. the bathroom was dirty the towels were gross. i paid --- for 2 nights the blowdryer did not work. i was refunded less then half. which is typical
Okay 4.8
Poor 1.0
Pros: The rooms were clean. But it had a water leak and it smelled. The room was big. The bed was nice and comfortable. The shower head didn’t work. So had to take a bath. I didn’t mind it but I haven’t took a bath since I was little. I do
Cons: There were people up at all hours laughing and yelling. Nothing was done about it. I had to be up by 530 am. And only got 4 hours asleep. Walking down the hall way. You can small weed. That was the worst because I had may 1 year old with me.
Excellent 10.0
Pros: Nice room
Cons: Dated/ dirty bath tub
Okay 4.0
Pros: The staff were friendly and helpful
Cons: You wanna list? Worn out - carpets are old and dirty Blinds in the room were torn and fixed with an electrical trip - WHA? Internet is better than last time I stayed here, at least it worked - some of the time, but was slow and unreliable 2 st
Excellent 8.0
Pros: The room is always good
Cons: This year it seemed as though the noise control was not maintained. people making lots of noise all night. This has never happened at all of our previous stays, however it was a drag Hot tub was awesome
Good 7.7
Pros: Room was nice, for the cost. Feels clean
Cons: Hallways seem a bit run down which gives off an ominous feeling, but the rooms are nicer.
Okay 5.0
Cons: Its was a 106 and mo pool access I Just wish I had this information before booking.
Excellent 8.0
Pros: Comfortable
Cons: No
Poor 1.0
Pros: Nothing
Cons: Dirty, hand smudges on the headboard, out dated decor and bedding. Trash and remolding junk everywhere. Staff was unprofessional. The hotel was dark and felt like a dungeon. Towels were thin, small and cheap.
Mediocre 3.0
Pros: The room size and the fact that king rooms have sofas.
Cons: The staff,unfriendly! Switched rooms beacuse the 1st REEKED of urine and cigarettes. Neither room had screens on the windows, which barely locked. Given the area very unsafe. Was bothered twice by hotel staff in the morning to tell us check out was at
Excellent 9.6
Pros: I really like there bed it was very comfortable
Cons: It was way to much noise the people was very louder can you can hear everything
Mediocre 3.0
Cons: Desk was extremely rude. Property is fine, but she ruined my entire experience. You would think she was doing me a favor by checking me in and God forbid I ask a question. Wifi is slow
Excellent 9.0
Pros: Staff was quick at front desk. Very nice.
Cons: Elevator aren't working.
Mediocre 3.1
Pros: Location to the convention center Comfortable bed Shuttle driver from the airport very helpful
Cons: Housekeeping was virtually non existent to the point of chewing gum left in bed!! 1st room sink was blocked and spewed out disgusting stuff Supposed to get fixed while we went for dinner but still the same 2nd room had the chewing gum surprise Bulbs out, plastic bag tapped over smoke detector!! Had to have toilet seat replaced Garbage not emptied Had to ask for room to be vacuumed Breakfast not good Shuttle driver back to the airport watched us as we loaded our 50lb cases in and out Did offer to open the door for us!! Front desk offered to give a complimentary room if we stayed an extra night!!! Maybe we should have canceled our flight !!! What a joke There needs to be some serious management training so they can help their staff know what to do
Excellent 10.0
Pros: Nice free breakfast, even more for only $5. Clean, comfortable rooms, nice bed.
Cons: Slow internet/wifi
Good 6.0
Cons: Rooms are dated.
Excellent 8.5
Pros: Staff were awesome people
Cons: I really liked the room and the friendly staff
Folk Inn Ontario Airport - Ontario
Rated #13
7.4
Good 7.4
Based on 465 reviews
Details
Reviews
C$ 155

Cleanliness
4.5
Comfort
4.0
Facilities
4.0
Location
4.5
Overall
4.5
Overall 4.3 Okay
Based on 4 reviews
Cleanliness
4.5
Comfort
4.0
Facilities
4.0
Location
4.5
Overall
4.5
Cleanliness
4.5
Comfort
4.0
Facilities
4.0
Location
4.5
Overall
4.5

Mediocre 2.5
Pros: Nothing.
Cons: Location outside was fine, but the Red Roof Inn in itself was very dirty. The place has contracts with different trucking companies so, if you are a self traveler like I was being a woman then you might want to stay somewhere else. I paid for a room that had stained, smelly bed sheets, some man's underwear under my bed, a girl's hair tie on the bed, and fecal matter stuck on the toilet. I had to leave that night I was so grossed out. My suggestion don't stay there.
Mediocre 3.1
Pros: Clean sheets
Cons: Lack of help. Wall paper falling off. Plumbing drainage problems. Shuttle driver has an attitude problem
Red Roof Inn Ontario Airport - Ontario
Rated #14
4.3
Okay 4.3
Based on 4 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.9
Facilities
5.1
Location
7.9
Overall
5.6
Overall 5.7 Okay
Based on 373 reviews
Cleanliness
6.4
Comfort
6.9
Facilities
5.1
Location
7.9
Overall
5.6
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
8.0
Overall
5.0
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
7.0
Overall
5.0
Cleanliness
6.4
Comfort
6.9
Location
8.1
Services
6.1
Staff
7.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.4
Comfort
7.3
Facilities
6.8
Location
7.1
Overall
7.1
Cleanliness
7.0
Comfort
7.3
Location
8.1
Services
6.6
Staff
7.7
Cleanliness
6.8
Comfort
7.3
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
5.8
Comfort
6.3
Facilities
3.6
Location
7.5
Overall
4.5
Cleanliness
6.1
Comfort
6.6
Location
8.0
Services
5.9
Staff
7.4

Good 6.5
Pros: Beer available
Cons: Check the place out and see for yourself, the place has mattresses in the hallways, and the hallway carpets needed attention.
Okay 5.4
Pros: The bed was fine
Cons: The hotel was under construction so lots of dust and debris everywhere. The fridge in the room had a sticky substance in the door. The bottom of the bathtub was stained and had a ripped matt in it. Very disappointing
Okay 5.0
Pros: Nice staff
Cons: The construction going on
Poor 1.0
Pros: Nothing really
Cons: To loud and found bugs in bed
Mediocre 2.5
Pros: Everything was horrible
Cons: My bedroom was dirty my shower was not that clean my heater wasn’t working and a lot of dust
Mediocre 2.5
Cons: It was under construction. We were overcharged. Had to walk across lobby like a maze and take an elevator up to 3rd floor
Okay 4.2
Pros: Place was dirty the bathroom did not look clean things were broken the tv did not work
Cons: Room was dirty and lack of maintenance
Good 6.0
Pros: The hotel was nice. Staff was excellent. Room was clean.
Cons: The central air conditioning was malfunctioning. Emitting loud noises that precluded a good night's sleep.
Excellent 10.0
Pros: An amazing deal for the price. King bed was awesome! Clean and quiet. Not the newest furnishing but a darn good stay for what I paid! Would definitely stay here again!
Cons: The screen to the thermostat was cracked. Weird. Otherwise no complaint s!
Mediocre 3.0
Pros: It was very inexpensive and staff was nice checking in and checking out
Cons: The sheets smelled like they were washed but left in the washer too long before they moved them to a dryer. There was a damp smell as soon as I entered the room and the AC controller was broken so I couldnt circulate the air while I was out.
Mediocre 2.8
Okay 5.0
Pros: Price is lower than market value. You get for what you pay for.
Cons: Carpet is very dirty and not up kept. Hallways smelled like cheap perfume in the air every time we walked by.
Poor 1.0
Pros: Now I understand the old saying that my Mother used 2 say. " if you don't have anything nice 2 say , then don't say anything at all, and since I Love My Mother.......NO COMMENT!!!!!!
Cons: Leaving. 😇
Poor 1.0
Pros: Close to airport. Ordered a taxi for our early morning flight. Nice staff in the morning.
Cons: The room was old. Cracks in the sink. Hairdryer was dirty and gross. Ceiling was collapsing. Curtains were dirty. Smelled musty. Noisy neighbors, could hear EVERYTHING they were doing. No onsite restaurant, thought there was.
Poor 1.0
Pros: absolutely nothing.
Cons: room had 2 random hairs on the supposedly newly sheeted bed. There was a long hair in the bathtub. The room smelled disgusting. We immediately turn around and checked out this place was a joke. The employees were rude.
Poor 1.0
Pros: Nothing
Cons: Me and my wife checked into a room with leftover food and drinks on the table, there was no towels and it was 95 degrees and the air conditioning didnt work, we demanded a refund.
Excellent 10.0
Pros: The Staff and close to areas I was visiting
Cons: Did not spend any time at the hotel 🏨 to look around
Okay 5.0
Cons: I've stayed in this property through changes from Marriot to Radison to what it is now. Very worn out. Furnishings, sheets, towels. Just not a 3 star anymore. Bad luck in both properties this week.
Okay 5.0
Pros: Location near ONT airport.
Cons: The front staff was more interested in talking to each other rather than jumping up to assist a paying customer.
Mediocre 2.0
Pros: Free parking. nothing else.
Cons: hotel is extremely dirty. room has bad smell. towel rack rusted, food left on bed and carpet and much more .......
Okay 4.0
Pros: The location was great. Right across from the convention center and close to airport. Lots of places nearby to eat and shop. Staff was really nice.
Cons: The hotel is old. Needs to be completely renovated. Has lots of potential to be a great hotel but lots of money will need to be spent to get it there. We didn't have hot water for over a day and needed to be moved to a different room.
Poor 1.0
Pros: I really have nothing good to say about this place.
Cons: We were informed that there was no hot water. They offered to refund our money, but at that point all the other hotels were booked b/c of CSUSB grad. We had to take cold showers. The grounds around the pool had weeds growing everywhere. Never again!
Mediocre 3.0
Pros: Friendly staff
Cons: Hotel was very dirty. Mold and water stains in rooms. Found bugs on floor. Furniture had tape on it holding together. Definitely not the standard of 3.5 stars.
Mediocre 3.0
Pros: Its under renovation
Cons: Same
Mediocre 3.0
Pros: I had a meeting being held at this hotel. Otherwise I would not have stayed there
Cons: It is obviously operating on a shoestring. The rooms are in need of maintenance. Also some of the ice machines were missing.
Okay 4.5
Pros: The area
Cons: Cleanliness of room and hotel..pool was dirty room was nothing like advertised
Good 6.0
Pros: It was nice and clean.
Cons: The main signage was NOT illuminated, which caused us to pass the hotel, and it was a two mile turn around to get back.
Mediocre 3.1
Cons: The room was dirty, floors not vacuumed. I didn’t want to take my shoes off. I found long hairs in my sheets. There was no hot water and the sink and bathtub wouldn’t drain. It was frankly the dirtiest hotel I’ve ever stayed in and would never go there again.
Mediocre 3.0
Cons: There was a pill on the floor when I got back to my room the second night of my stay. Also the hotel is very run down and seems to be patched up to avoid renovations.
Okay 5.0
Pros: it was close to the airport
Cons: it was falling apart
Poor 1.0
Pros: Proximity to airport
Cons: Their shuttle was not working and the taxi they had contracted said it was a 45 minute wait. I was also double charged..
Excellent 10.0
Pros: Area and price
Cons: No
Good 7.0
Pros: The staff was nice
Cons: Everything was under construction and renovation.. the gym , hot tub and hallways..
Mediocre 2.2
Cons: They have outdated TVs that cutbofd every night to save energy. The manager Giovanni is unprofessional and doesn’t reply to customer concerns. There was drug usage and seemingly prostitutes on the premises. Room smelled liked mildew and constantly awakened by trains through the night. Classless management who is only concerned with the money. Desperate for guests. AVOID THIS HOTEL AT ALL COSTS!!!!
Okay 5.0
Pros: It was nothing special.
Cons: Nothing to great.
Excellent 8.0
Pros: Great price for nice older stay
Cons: Heating did not work
Mediocre 3.0
Pros: Location
Cons: Renovations going on, rug was worn, hotel reeked of mildew, one microwave in the lobby for the entire hotel. The roof was leaking water in our room
Poor 1.0
Pros: Extremely unsatisfied and very old and nasty.
Cons: False advertisement. Didn't look anything like the pictures online. Need renovation. The towels were extremely old and I called to asked for brand new towels but they had none. There were mold on curtains and room ceilings showed previous water damage.
Okay 4.5
Pros: Location
Cons: Dirty sheets, bad smell
Mediocre 3.0
Pros: That it was big and by the airport.
Cons: The staff was rude to me. The past few hotels I've stayed at, I've noticed the staff akways changes on the 2nd day and they are always rude to me. Housekeepung lurks outside my door the entire day, the staff become short with me. They were filming a show.
Mediocre 3.0
Pros: I liked the layout of the hotel and the location was good too.
Cons: Yes, I did not like how no one was able to explain to me why I was the only guest there. I felt like a lot of attention was on me and I even felt like they were possibly spying on me. They were supposedly filming for a TV Show but I never saw any cameras.
Good 6.0
Pros: The staff was pleasant and the location is perfect.
Cons: The hotel itself is outdated and a little rundown. I would give this a 2 1/2 star rating, not a 3 1/2. Sheraton's and Hilton's are typically hotels of these ratings, this was nowhere near those. No cafe/bar and the spa has been covered.
Okay 5.0
Pros: The location and breakfast.
Cons: I would say false advertising. It is not a 3.5 star hotel in it's current condition. Advertised with a hot tub which is not true. Advertised having tennis courts but they are not operational and used for storage. Room needed many upgrades and very worn.
Good 6.0
Pros: Location to airport
Cons: Room had a musty smell :(
Okay 5.0
Pros: The location was convenient for where we had to go.
Cons: Hotel was very run down and needed a deep cleaning. Wifi was out in all rooms. Elevator was dirty. Housekeeping only gave us one bar of soap (need one for sink and one for shower), didn't leave us with enough towels, and didn't even clean the last day.
Okay 5.0
Pros: Location
Poor 1.0
Pros: Free parking and a very strong air conditioner.
Cons: There were multiple suspicious stains on the bedding, carpet, and walls. The bedding was also very itchy. I was initially concerned that there were bed bugs. Disappointed in the hotel.
Excellent 10.0
Pros: The staff was very accommodating. The buffet breakfast is outstanding. There was a Salsa dance on Friday at it was great.
Cons: No
Poor 1.0
Cons: It is a run down dump. The ac didn't work, the floors are rotting in the halls, the rooms are threadbare and it should be torn down.
Okay 5.0
Pros: The water pressure was good.
Cons: The roaches.
Mediocre 3.0
Pros: The location was good.
Cons: Stars did not describe hotel. Water in tub didn't run. They accidentally over charged me. Still dealing with the refund from them.
Poor 1.0
Pros: There wasn't anything that I liked about the Hotel.
Cons: Poor customer service, room smelled, black mold in bathroom,, air conditioning sounds air plane. Liked nothing!!
Good 6.0
Pros: Pool was nice. Amazing fitness facility
Cons: Staff incredibly unfriendly. No towels available at the pool
Excellent 8.5
Pros: The bed was great and the room was clean but old. The staff was friendly but overwhelmed. It is directly across from the convention center and that's what I needed. Ask for a room near the lobby to cross quickly to the convention center.
Cons: The carpet was very stained but clean. It was fine for me alone but I wouldn't want my child crawling around on it. They are working hard to renovate and I think in a couple months it will be better.
Mediocre 3.1
Pros: check in was smooth
Cons: Restaurant was horrible. Everything was clearly microwaved. Internet was spotty. Housekeeping was inconsistent (they'd setup the room but forget linen, you had to ring twice to remind them to follow up on a task) front desk night service was rude and unhelpful groundskeeping was subpar facilities were clearly dated, most of the keycard entrances to the hotel were malfunctioning, paint was peeling, only one working bank of elevators, pool area was messy.
Good 7.7
Pros: Location was good, staff was friendly, it was clean
Cons: Our shower curtain was torn and falling down, time for a little maintenance. But overall it was a nice place for the money
Mediocre 2.0
Cons: One person at checkin and checkout. Too many clients waiting on line. My bathroom in room 1002 had a broken toilet seat and switch plate. Very poor
Mediocre 2.0
Pros: poor service
Cons: poor service and cold food
Good 6.5
Pros: Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room
Cons: Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows
Okay 4.8
Pros: Old facility. Wifi didn't work
Good 7.1
Pros: The staff was great! They were very helpful, attentive, and had great customer service. I liked that we got switched to a room close to a door on the first floor. my girlfriend has MS, so a long walk and stairs were too much for her at the end of the day.
Cons: Unfortunately,there were some things that caught my attention. First off when my girlfriend and I were going to goto sleep. The sheets were stained, we called to see if they can send house keeping or switch our rooms. We chose to just have house keeping come, since we were all the way at the end of the hotel and didn't want to walk to the desk. She has MS and at the end of the day her legs aren't very strong, so the walk would of been a struggle for her. It took about 30 mins for house keeping to come and change the sheets. I also noticed that the doors had patches of different colored paint, rust in the basket in the tub and the mirror was cracked on the closet. Also, went to get water from the machines. The signs said the was a vending machine by the corner, but there were none there. Ended up walking all the way to the lobby, surprised the hotel didn't have a little store by the front desk like other hotels.
Okay 4.0
Pros: Kayaks rate was close to what this Radisson was worth.
Cons: I was very disappointed in this Radisson. They hallways smelled of mildew and there was black mold in my bathroom. Seems like this would be something that would be checked before assigning it to someone.
Okay 5.4
Pros: The breakfast was great! Good location for the Fontana Races
Cons: Things were held together with tape, we expected the planes but didn't know there would be a couple trains that went by late at night.
Ontario Gateway Hotel - Ontario
Rated #15
5.7
Okay 5.7
Based on 373 reviews
Details
Reviews
C$ 195

FAQs when booking a hotel near Ontario Airport

How much is a cheap hotel near Ontario Airport?

How much is a cheap hotel near Ontario Airport for tonight?

How much is a cheap hotel near Ontario Airport for this weekend?

How can I find hotels near Ontario Airport?

Where to stay in Ontario?

Our map will help you find the perfect place to stay close to Ontario Airport by showing you the exact location of each hotel.

Popular in Ontario

Accommodations

Airports in Ontario