Good to know
|Distance to city centre||3.8 km|
|Nearest Airport||Santiago de Querétaro|
|Distance to airport||23.4 km|
Time of year
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staff courtesy, especially Adrian and George. willingness to help all the time. Beautiful breakfast and view from the restaurant.
some basic utilities in the room can be better. 100 TV channels in spanish, only CNN (boring USA news) in English. no movies in English, but many in Spanish..if its not affordable to the hotel, they can have paid options for guest to see English movies. it is difficult to enjoy TV for non-spanish guests. The safety locker should be improved. I have stayed almost than 100 days in Casa Cayala since 2006. But hotel staff does not recognize loyal customers. Except George!!
Staff was very helpful and polite at all times.
Wished the rooms would of had a mini fridge.
The beds were very comfortable and the pillows were some of the best hotel pillows I've enjoyed. We had a lovely view from our room. I highly recommend this hotel.
The bed extra comfy!! They have good coffe and fresh fruit water every day at the lobby for free! The hotel is clean, the room is big enough The front desk people very friendly and helpful.
The location was little far from downtown, but that's all.
The restaurant, the lone waitress in the nearly empty dining room barely got off her phone. Never offered refills without us having to wave wildly to get her attention. There was almost nothing in breakfast buffet that was absent lard or pork one of us is Mexican, so we know this does not have to be typical). The TV didn't work. The shower drained so slowly we were showering in 6" of water. 2 days to improve, never fixed. Part of the shower squirted directly sideways into bathroom, 2 days to fix. Some staff barely polite. No concept of service. Despite this is only a1 5 min walk from our grandchildren, we would never stay here again,!
With a stay at Cayala Inn Business Class in Queretaro (San Pablo), you'll be within a 10-minute drive of Santa Rosa de Viterbo Temple and Aqueduct of Santiago de Queretaro. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
based on 585 reviews
Things to Know
- Clean hotel facilities
- Friendly service
- Great reception
- Comfortable beds
Policies vary by room type and provider.
Most Popular Landmarks
- Nestle Headquarters 1.3 km
- Cerro de Las Campanas National Park 2.5 km
- Teatro de la Republica 3 km
- Museum of Arts of Queretaro 3.1 km
- Jardin Zenea 3.1 km
- Museo Regional de Queretaro 3.3 km
|Santiago de Querétaro||23.4 km|