Hs Hotsson Hotel Queretaro
Blvd. Bernardo Quintana No. 8300, 76090 Santiago de Querétaro, Queretaro de Arteaga, Mexico
+52 442 404 9900From
C$ 90
Cheapest
rate per night
8.7
Great
based on 597 reviews
About Hs Hotsson Hotel Queretaro
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Parking for free
Featuring an outdoor pool, HS HOTSSON Hotel Queretaro offers well-appointed rooms close to Teatro de la Republica. It also provides a 24-hour reception, free Wi-Fi and a kids club.
Staying at the hotel is fun for the whole family, as kids will love the playground and adults can plan sightseeing trips with the help of the friendly staff at the hotel's tour desk. In sunny weather, an outdoor terrace offers a nice spot to relax. It also has superb facilities for meetings and events.
HS HOTSSON Hotel Queretaro provides 150 rooms, each fitted with a mini bar and a refrigerator.
HS HOTSSON Hotel Queretaro is less than a 30-minute drive from Queretaro International Airport and Estadio Corregidora is a short walk away. Autonomous University of Queretaro, 105 Campestre Torre A and El Cerrito are also a short car ride away.
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Deluxe Rooms(C$ 90 - C$ 189)
Deluxe room
Queen Rooms(C$ 128)
Executive Rooms(C$ 125 - C$ 196)
Amenities at Hs Hotsson Hotel Queretaro
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
- Free parking
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Cleaning products
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Mountain view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Towels/sheets (extra fee)
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled Access
- Elevator
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Alarm clock
- Wardrobe or closet
Outdoor
- Outdoor furniture
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Playground
Pool
- Heated pool
- Outdoor pool
Fitness
- Fitness centre
Reviews of Hs Hotsson Hotel Queretaro
8.7
Based on 597 verified guest reviews
8.7Couples
9.0Families
8.3Friends
8.6Solo
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Pros:Great restaurant
Cons:The rooms were too small, gym too basic, min bar had free beverages but I still had to pay for many water bottles because it was not restocked frequently enough. About 60% more expensive than Fiesta Inn Cento Sur but not worth it.
Pros:Rooms are well equipped, modern and comfortable.
Cons:The beds are a little bit too soft.
Pros:I love the Hotel itself, it's very modern, very clean, bell services, front desk and the bartenders were all very kind and did their best to accommodate me during my 9 night stay. Room service was absolutely horrific, but they did manage to give me two complimentary orders for their shortcoming. However, the good stops there.
Cons:I ordered room service everyday at least once a day and something always seemed to go wrong. Everything was right on the ticket, but the cooks seemed to not care about the quality of the food they produced. For example, I would order pancakes one day, and they would come with a side of fruit. The next day, I ordered pancakes again and they didn't come with fruit and were cold. In another instance, I ordered breakfast and asked for a smoothie which includes strawberries. They ran out of strawberries so instead of telling me that and asking me if I'd like to order something else, they bring me a completely different smoothie the doesn't include strawberries. Their reasoning is that they didn't have strawberries and they took initiative by providing an alternative. That left me speechless. But the worst of all from room service was one night when I placed an order. 30 minutes later, I called about my order and they told me to give them 10 minutes. After another hour passed I got impatient and went downstairs to complain. When I came back, my food was finally in my room and their explanation for the long wait was that they never received an order in their system. Now, housekeeping... Never in my life had I dealt with such terrible housekeeping. Everyday, I would hang the housekeeping sign on the door and call the front desk requesting housekeeping as I left my room to explore the city. When I would come back to the Hotel, I would come back to a dirty room that was never cleaned. I had to change rooms twice due to coming to a dirty room in the middle of the night. Then when my room would get cleaned, the same dirty wet towels I had used the day prior, would be rolled up and put up in the bathroom instead of being replaced by clean towels. Same thing applied with the sheets. Beds were made but sheets weren't changed. I had to call them to change my sheets and towels a couple times. This is a very nice hotel, but their housekeeping and room service are the worst I have ever dealt with. I would come back to this hotel, but not until their housekeeping and room service improves.
Location
Blvd. Bernardo Quintana No. 8300, 76090 Santiago de Querétaro, Queretaro de Arteaga
What's nearby
- Estadio Corregidora1.4 km
- El Cimatario National Park4 km
- Museo Casa de la Zacatecana4.2 km
- Plaza de Armas4.3 km
- Museo Regional de Queretaro4.4 km
- Jardin Zenea4.5 km
- Museum of Arts of Queretaro4.6 km
- Teatro de la Republica4.7 km
- Plaza de Toros Santa Maria5 km
- Plaza Galerias5.1 km
- Cerro de Las Campanas National Park6.2 km
- Nestle Headquarters7.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hs Hotsson Hotel Queretaro
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See most recommended stays in Santiago de QuerétaroGood to know
Value for money | 8.7 |
|---|---|
Distance to downtown | 3.9 km |
Nearest Airport | Santiago de Querétaro |
Distance to airport | 18.7 km |