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|Distance to city centre||0.3 km|
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Hotel is clean, rooms are confortable and food is very good. Personal is very nice and helpful, you can rent the skis and buy the tickets just there, if you request it, everything will be ready
The reception works until 22:00 we arrived after that time and if was difficult to get into the hotel, door were closed, other clients inside the hotel opened the doors.
It is a very well functioning hotel in a good location. Staff is friendly and helpful - they immediately changed our room as we did not like the view from first room. Also they gave on arrival good overview of all facilities and timings. Food is good quality, also the arrangement with the late lunch (15-17) is very useful when you are with kids. Sauna is nice, clean, quite large, the swimming pool is basically for kids only. Skibus connection is quick and convenient, but also it is easy to use your car as there is a large underground garage with quick access to the rooms.
There is not much to do in neighbourhood at the evenings, but usually we were so tired after snowboarding, sauna and dinner that we just stayed at the hotel.
Kids club and kids facilities are excellent, loads for kids to do once skiing had finished. Food was good and we found service throughout the hotel to be friendly and attentive.
Not much, the hotel has ski lockers at the gondola which we should have used from day one as it made getting back to the hotel later in the day much easier.
We were upgraded to a very luxurious large apartment suite in the Kaiser Lodge attached to the hotel. Hotel has it's own ski rental shop, cinema, children's play centre, climbing walls, spa and children's spa, indoor and outdoor pools, large outdoor playground, games rooms. On ski-bus route. Full board - food (which was of a high standard) and drinks (incl house wine, beer) all included.
Excellent surroundings, very friendly staff
Located in the mountains, this Scheffau am Wilden Kaiser property offers ski-in/ski-out access within 3 mi (5 km) of Brandstadl Cable Car, Hartkaiser Gondola, and Hintersteiner See Lake. KaiserBad Ellmau and Bergdoktorhaus are also within 3 mi (5 km).
based on 183 reviews
Things to Know
- Spacious rooms
- Great menu
- Pleasant hotel grounds
- Nice kids facilities
Policies vary by room type and provider.
Reviews about Hotel Kaiser in Tirol
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