Good to know
|Distance to city centre||9.1 km|
|Distance to airport||8.2 km|
|"Very clean rooms, excellent location."||(in 6 reviews)|
|"great hotel; very clean very professional."||(in 32 reviews)|
|"Swimming pool and gym very good"||(in 15 reviews)|
|"Very poor staff Very poor internet connection"||(in 9 reviews)|
|"The hotel is far away from the city center."||(in 5 reviews)|
|"We found the room very cold and the heating was not working properly."||(in 3 reviews)|
Time of year
Show reviews that mention
|airport close||in 7 reviews|
|big room||in 10 reviews|
|bulgaria||in 3 reviews|
|clean hotel||in 49 reviews|
|close to metro||in 25 reviews|
|comfortable bed||in 16 reviews|
|excellent spa||in 22 reviews|
|far from the city||in 31 reviews|
|fresh air||in 9 reviews|
|friendly staff||in 71 reviews|
|good breakfast||in 74 reviews|
|good facilities||in 11 reviews|
|guarantee via the credit card||in 2 reviews|
|heating was not working||in 6 reviews|
|poor internet connection||in 11 reviews|
|sofia||in 11 reviews|
|sub station||in 11 reviews|
|swimming pool||in 41 reviews|
The staff are very difficult to deal with I would say that worst experience for me at holiday inn all over world I saw
I've been staying at the hotel any time I visit Sofia and was always been impressed by their customer service. Not this time, unfortunately.The checking in was poor - they had a big wedding reception.The spa center was closing earlier - they had a public holiday ( still can't figure out, why it should affect a customer, who has paid for it) and the staff was rude to family members.The breakfast was ok, but the restaurant employees were in your face following you around.The room was cold and the fridge was not working.
Not all information was provided while checking in.
Swimming pool was open to public and crowded. No one of the people present was guest of the hotel.
Very friendly and helpful staff.sauna very good. Breakfast was well organised and had a good selection.
Refined hotel in a Sofia suburb with a spa and excellent event facilities Holiday Inn® Sofia hotel, a short walk from Business Park metro station which is minutes from Sofia city centre, is only a 15-minute drive away from Sofia International Airport (SOF). In Sofia city centre, a 15-minute drive away and even less by metro, you can browse shops or head to the grand Sofia Opera and Ballet. A short drive from the hotel, Kokolandia offers fun for kids with trampolines and climbing walls. Close by, Sofia Ring Mall has brand-name stores and a cinema. At the hotel, you can host a meeting or a wedding in 11 contemporary spaces, including a ballroom for up to 300 people. Key companies nearby include HP and IBM, and the Inter Expo congress centre is within easy reach. At this hotel you can enjoy: Free WiFi Free parking An airport shuttle Free use of fitness facilities and spa The air-conditioned rooms have Full HD LED TVs, and family rooms feature sofa beds, ideal for children. Kids stay and eat free. The hotel has an extensive breakfast offer in the Brasserie Restaurant or out on the terrace with views of the Vitosha Mountains. Swim laps in the indoor pool, relax in a Jacuzzi, and enjoy soothing treatments in the spa. In the evening, dine on Mediterranean cuisine at InCanto, or chat over cocktails in the stylish Chi Bar.
based on 1,381 reviews
Things to Know
- Close to public transport
- Friendly service
- Clean hotel facilities
Policies vary by room type and provider.
Most Popular Landmarks
- Museum of Socialist Art 4.8 km
- Boris' Garden 6.6 km
- Balgarska Armia Stadium 7.2 km
- National Palace of Culture 8.1 km
- National Assembly 8.4 km
- Slaveykov Square 8.5 km