Canada
CAD

The Alana Surabaya

4 stars
8.8
Very good
based on 638 reviews
638 reviews
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
Jl. Ketintang Baru I No. 10 - 12, Surabaya
+62 318 286 818
Sat 10/10
-
Sun 11/10
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
8.8
Very good
638 reviews

Latest deals for The Alana Surabaya

Sat 10/10
-
Sun 11/10
Deals from
C$ 38
•Cheapest rate per night
Compare prices for Premier Room, Deluxe room and 3 more The Alana Surabaya deals.
Premier Room, bed type unknown
C$ 38
nightly with fees
Deluxe room, bed type unknown
C$ 47
nightly with fees
Premier Room, bed type unknown
C$ 40
nightly with fees
Deluxe room, bed type unknown
C$ 53
nightly with fees
Premier Room, bed type unknown
C$ 59
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Alana Surabaya

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Reviews of The Alana Surabaya

8.8
Very good
638 verified ratings
Wonderful
313
Very good
146
Good
126
Okay
25
Fair
14
Mediocre
7
Poor
7

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent service, with staff described as friendly, helpful, and responsive to guest needs. Many reviews praise the spacious and comfortable rooms, which are considered larger than those in comparable hotels. Cleanliness is frequently mentioned as a positive, with several guests noting the rooms and facilities are well-maintained. The breakfast selection receives positive feedback for its variety and quality. The hotel's location is also appreciated for its convenience, especially for business travelers and those attending events. However, a few reviews mention issues such as occasional maintenance problems, unpleasant odors, and isolated cleanliness concerns, but these are generally outweighed by the positive experiences reported by most guests.
AI-generated from customer reviews
Service9.5 out of 10
Room Size9 out of 10
Cleanliness8.5 out of 10
Location8.5 out of 10
Breakfast8.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

What's nearby

  • Royal Plaza Surabaya1.1 km
  • Surabaya Zoo2.5 km
  • Surabaya Town Square2.6 km
  • Museum Mpu Tantular2.8 km
  • Bukit Darmo5.8 km
  • Monumen Kapal Selam6.3 km
  • Surabaya Plaza Shopping Mall6.3 km
  • Tunjungan Plaza6.3 km
  • World Trade Centre6.4 km
  • BG Junction7 km
  • Taman Hiburan Rakyat7 km
  • Supermal Surabaya Convention Center7.1 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 55110, 9120008100143

The Alana Surabaya

Which month has the cheapest rates at The Alana Surabaya?

The cheapest month to stay at The Alana Surabaya is May, with an average nightly rate of C$ 38. The most expensive month is December at C$ 64 per night.

What is the cheapest day to book The Alana Surabaya?

The cheapest day to book The Alana Surabaya is Wednesday, with an average nightly rate of C$ 38. The most expensive day is Monday at C$ 65 per night.

FAQs when booking at The Alana Surabaya

  • Where is The Alana Surabaya located?

    The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 8 km from the centre of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

  • When is check-in time and check-out time at The Alana Surabaya?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at The Alana Surabaya.

  • Does The Alana Surabaya offer free Wi-Fi?

    Yes, The Alana Surabaya offers free Wi-Fi.

  • Does The Alana Surabaya offer free parking?

    Yes, The Alana Surabaya offers free parking.

  • How far is The Alana Surabaya from the airport?

    The Alana Surabaya is 9 km from Surabaya Juanda. The Alana Surabaya is 67.6 km from Malang.

  • Does The Alana Surabaya have a pool?

    Yes, The Alana Surabaya has a pool on-site.

  • How does KAYAK find such great The Alana Surabaya hotel deals?

    KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
54% cheaper
Hersya Boutique Hotel Surabaya, Azana Hotels Collection
8.8 Excellent (363 reviews)0.26 kmRoom service, Free Wi-Fi, Cable or satellite TVC$ 19+
2-star hotel
46% cheaper
Airy Ahmad Yani Ketintang Baru Dua 12 Surabaya
0.46 kmWi-FiC$ 22+
2-star hotel
64% cheaper
Hotel O Surabaya City Center Near Wonokromo Station
8.7 Excellent (33 reviews)0.48 kmC$ 15+
5-star hotel
Mövenpick Surabaya City
8.9 Excellent (449 reviews)0.61 kmOutdoor pool, Fitness centre, RestaurantC$ 69+

Cheapest

See cheapest stays in Surabaya
2-star hotel
71% cheaper
Hotel O Vip Syariah Jemur Andayani
1 Poor (1 review)1.14 kmC$ 12+
2-star hotel
64% cheaper
Hotel O Surabaya City Center Near Wonokromo Station
8.7 Excellent (33 reviews)0.48 kmC$ 15+
3-star hotel
54% cheaper
Hersya Boutique Hotel Surabaya, Azana Hotels Collection
8.8 Excellent (363 reviews)0.26 kmRoom service, Free Wi-Fi, Cable or satellite TVC$ 19+
3-star hotel
54% cheaper
Wisma Dewi Sri Surabaya
0.98 kmC$ 19+

Most recommended

See most recommended stays in Surabaya
4-star hotel
Bess Mansion Hotel Surabaya
9 Excellent (688 reviews)0.97 kmOutdoor pool, Fitness centre, RestaurantC$ 43+
5-star hotel
Mövenpick Surabaya City
8.9 Excellent (449 reviews)0.61 kmOutdoor pool, Fitness centre, RestaurantC$ 69+
3-star hotel
54% cheaper
Hersya Boutique Hotel Surabaya, Azana Hotels Collection
8.8 Excellent (363 reviews)0.26 kmRoom service, Free Wi-Fi, Cable or satellite TVC$ 19+
2-star hotel
64% cheaper
Hotel O Surabaya City Center Near Wonokromo Station
8.7 Excellent (33 reviews)0.48 kmC$ 15+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.8
8.0 km
Surabaya Juanda
9.0 km

More options for your stay in Surabaya

Complete your trip to Surabaya

Car rentals in Surabaya
Hotels in Surabaya