The pillows were old. The whole hotel had a musty smell, it was hard to sleep in the room. The internet was nonexistent. When we called down to get a WiFi password with a stronger signal they said they didn't have the password! The housekeepers had us hand them the gatvbage bins and they took out used towels with their bare hands. That didn't seem very clean or safe. Made us wonder how they cleaned everything else. All I all, this hotel made us realize never to settle for the cheaper price. Horrible hotel.
Decent hotel, comfortable updated room. Everything worked well, and a new/newer shower curtain. Plus, I heard staff discussing new curtain for other rooms, too.
Hotel is under renovation. Carefully being done so as not to disrupt guests. Mostly, it doesn't disturb or get in the way of guests. Parking lot does need repaving but not impassable or unusable. No continental breakfast included with room charge---not end of world but a bit unusual.
I called the hotel many times to make sure that the pool and hot tub is open as it was my main purpose to stay at this hotel was for the hot tub upon arrival I asked if the hot tub and pool was open before I checked and they said it was so I checked in… When I went to use the hot tub they had caution tape and pylons around it and when I asked about it they said it was being cleaned and then a mechanic would not be in until Monday and I was checking out on Sunday
Hot tub being closed !!!
Enjoyed the stay!
We are a new immigrant family to Canada and at the airport had a slight change of plans, Comfort Hotel Team were very accommodating and we had a pick up from the airport as well. Rooms were very cozy and fit for a family of four with small kids. Was lacking in storage space, however this is understandable as its a short stay kind of place. WiFi and TV Channels were of very good quality. The coffee capsules and maker were of excellent quality. The housekeeping team was very polite and accommodating. Thank you very much for an enjoyable stay.
The location was fantastic. It was easy to find and had no trouble with parking. Staff was friendly. Has a lot of potential.
The first room we were assigned had not yet finished being cleaned(and we checked in close to 10pm)...there was still garbage in the room, receipts on the table and the air conditioning unit was pulled apart. The next room we were assigned actually had tiny ants crawling all over the bathroom that was only discovered in the morning. When we went to the pool, I was shocked at the amount of sand at the bottom of the pool and the amount of hair and other debris floating around in the water and even an old rusty earing on the deck. I still feel sick to my stomach thinking about the stay.
close to everything, cheap price, bathrooms are nice.
Pool has some many products our bathing suits lost all its color
no refrigerators in our room. That is a must for a hotel of that caliber. I've been in 2 other 3-stars hotels in the last 2 weeks, one which was much less expensive, and refrigerators were not an issue.
Happy with my choice
I had wonI had a wonderful time while staying at Comfort Hotel. Clean, friendly staff, and plenty of parking space. Affordable value. Great place.
1.5 star hotel with superb staff.
Excellent Staff! Excellent! Helpful!
It's a 1.5 star hotel room with 2.5-3 star bathroom. Only thing great about room is the bathroom. The hallways have no smoking sign but the entire hallway smells of smoke. & the air unit in the room is a 1 star unit.
Hotel was okay, have to change room as love seat s
No parking for hotel customers!
I got to switch rooms
Hotels had a terrible odor. Rooms were the worst but we had a trip booked for New year's And didn't wanna go through the castle of another hotel so we toughed it out. First trip to Canada and the hotel was are biggest issue.
A wonderful experience!
The hotel was clean, comfortable and welcoming. Close to the airport And a really good mall. On time shuttle. Friendly staff. Enjoyed my stay there.
Lack of room service, also no paper plates etc.
Just minutes from Pearson International Airport, the Comfort Hotel Airport North provides access to many popular attractions. Additional attractions include Woodbine Racetrack, Woodbine Centre and Paramount Canadas Wonderland theme park. All guest rooms have a refrigerator, microwave, Keurig coffee maker, hair dryer, iron and ironing board. Guests of this hotel are provided with many amenities, including free Internet, free airport transportation, free weekday newspapers and free coffee. The hotel has also been awarded a 3 Green Key rating from the Hotel Association of Canadas Green Key Eco Rating Program.
Based on 1,456 reviews
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