Pros (+) I got billed when I cancelled in time Unable to find cancellations number in mail
Cons (-) Communication!
2 stars
Best Western Cades Cove Inn
7824 East Lamar Alexander Parkway, Townsend, TN 37882-4027, United States
Townsend, TN
See location+1 865 448 9000Photos of Best Western Cades Cove Inn
Overview
Best Western Cades Cove Inn offers guests stylish and spacious lodgings in one of east-central Tennessee’s most popular destination spots. Its rooms, location, and services make this hotel a top choice for business travelers, couples, families, and groups alike.
Located in Townsend, just southeast of Knoxville, Best Western Cades Cove Inn is close to many popular attractions while less than 20 miles from McGhee Tyson Airport. Guests staying here can enjoy close proximity to Great Smoky Mountain National Park, Ole Smoky Moonshine Distillery, Dolly Parton’s Stampeded, and Comedy Barn.
Accommodations are inviting and sure to delight all types of travelers. Guests may choose King Rooms with one king bed, Queen Rooms with two queen beds, or King Suites with one king bed, as well as rooms with accessibility-friendly options. All rooms come equipped with free Wi-Fi, microwaves and minifridges, flat-screen TVs, and sitting areas.
Each morning, guests can awaken to a delectable hot breakfast service, included with the stay. The hotel also features onsite vending machines, great for snacks and drinks on demand. Additionally, many of Townsend’s best-loved dining spots are located near the hotel grounds.
Best Western Cades Cove Inn is a non-smoking property and pets are invited to stay with their families with prior notice provided. Guests can spend their free time enjoying the seasonal outdoor pool and well-equipped fitness center. A business center and free onsite parking are additional perks.
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Amenities at Best Western Cades Cove Inn
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Heating
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
General
- Family rooms
- Telephone
- Carpeted
- Mountain view
- Interconnected room(s) available
Services and conveniences
- Business centre
- Wake-up service
- Express check-out
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Designated smoking area
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Best Western Cades Cove Inn
7.8
Good
1362 verified ratings
Wonderful
565
Very good
213
Good
220
Okay
107
Fair
99
Mediocre
48
Poor
110
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, but many expressed dissatisfaction with noise levels, cleanliness, and service. Issues such as loud environments, unclean bathrooms, and lack of staff assistance were frequently mentioned. Overall, while the location was a highlight, the hotel fell short in other areas, impacting the overall experience.AI-generated from customer reviews
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Score by provider
7.9 out of 10
1200 reviews
7.2 out of 10
89 reviews
7.1 out of 10
3 reviews
7.7 out of 10
4 reviews
All reviews
Pros (+) Location is great.
Cons (-) No sound insulation between rooms or to exterior of building. You hear every conversation and every car door as if it was in your room. Breakfast was tolerable.
Pros (+) Good location, clean, felt very safe, met nice people. Liked the coffee/hot water maker. Bed ok. Nice place for the money. I'd stay there again (if I got a room with a sofa).
Cons (-) We stayed in a King room, it had a table with 2 chairs but no other furniture. No sofa, etc. The lighting was dim. There was no exhaust fan in the bathroom.
Pros (+) Great location, few restraunt near, rocking chair by every room made it perfect to watch the sun set over the mountains. The end of a perfect day in the Smokey Mountain. We will stay here every visit.
Location
7824 East Lamar Alexander Parkway, Townsend, TN 37882-4027
What's nearby
- The Little River Railroad and Lumber Company Museum0.4 km
- Hedgewood Gardens1.4 km
- Tube Junction3.2 km
- Tuckaleechee Caverns3.4 km
- The Lily Barn3.7 km
- Lee Roberson Art Gallery3.9 km
- Laurel Valley Golf Course5.5 km
- Cades Cove8.3 km
- Thunderhead Mountain12.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Cades Cove Inn
Low season | April |
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High season | April |
Average price (weeknight) | C$ 138 |
When to book a room at Best Western Cades Cove Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in TownsendGood to know
Value for money | 8.0 |
|---|---|
Distance to downtown | 0.8 km |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 26.3 km |