4 stars
Cielo Maya Beach Tulum
Tankah Iii, Mza 3, Lot. 36, 77760 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 202 3086Photos of Cielo Maya Beach Tulum
Overview
Beachfront hotel with calming spa services At Cielo Maya Beach Tulum, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling. Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Cielo Maya Beach Tulum
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Cielo Maya Beach Tulum
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Car rental
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Disabled Access
- Upper floors accessible by stairs
Things to do
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Darts
- Snorkeling
General
- Garden view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Tile/marble floor
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Family friendly
- Child pool
- Indoor play area
- Kids' outdoor play equipment
- Complimentary breakfast
- Pool cover
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Laptop safe
Health and safety
- Daily housekeeping
- Safe
Reviews of Cielo Maya Beach Tulum
8.7
Very good
1158 verified ratings
Wonderful
711
Very good
220
Good
92
Okay
46
Fair
34
Mediocre
24
Poor
31
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel, highlighting issues such as poor service, unclean facilities, and a problematic location. Many reviews mention the lack of basic amenities like hot water and electricity, along with rude staff interactions. While some appreciated the spacious rooms and beautiful views, the overall sentiment leans heavily towards disappointment.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
269 reviews
7.7 out of 10
1 review
Location
Tankah Iii, Mza 3, Lot. 36, 77760 Tulum, Quintana Roo
What's nearby
- Casa Cenote67 m
- LabnaHa Ecopark Adventures2 km
- Dos Ojos Cenote6.4 km
- Xel-Ha Water Park6.8 km
- Tulum Mayan Ruins7 km
- Tulum National Park7.1 km
- Gran Cenote8 km
- Sistema Sac Actun8 km
- Playa Paraiso8.1 km
- Temple of Doom Cenote Esqueleto8.7 km
- Tulum Monkey Sanctuary9 km
- Cenote Santa Cruz Tulum9.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cielo Maya Beach Tulum
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | C$ 196 |
Average price (weekend night) | C$ 251 |
When to book a room at Cielo Maya Beach Tulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to downtown | 10.1 km |
Nearest Airport | Tulum Intl |
Distance to airport | 30.1 km |