The people at the first enterprise we went to were too busy, unhelpful and gave away our rental car. Took us three hours to find a big enough rental. We reserved the rental June 20th for a family vacation. Really at a loss they gave away our vehicle. We finally found one at another location after going to four locations with no large vehicles. We then paid 300$ more for not even the same car we originally rented. Really disappointed.

10.0 Wonderful

Anonymous, Nov 2023

Full-size SUV

Excellent experience was in and out pass. They were very polite and helpful.

6.0 Okay

Anonymous, Apr 2021

Pros:

The staff was difficult at the airport, we had to pickup are car at a different location(On Nebraska) and to get a Uber to that location. Once we got there.....The young lady was very helpful. Was concerned on drop off because we originally was to have a car from the airport but the young lady state we could drop off the car at 3909 hillsborough ave. Which was ok but we still were inconvenienced on a expense of getting a Uber.

Cons:

Making sure that you have enough vehicles to rent to customers. All three locations next to enterprises did not have cars to rent to customers. Customers were pissed off and being turned away without any assistances.

2.0 Poor

Anonymous, Apr 2021

Cons:

Enterprise accepted my reservation for a Sunday return to a location that is not open on Sundays. I walked to the Dropbox to find that “due to security issues” they do not accept drop offs after hours and if you drop the keys, you are liable for anything that happens to the vehicle. My flight out was before they opened on Monday. I spent 90 minutes on the phone trying to find someone who could tell me what to do and ultimately, no one had an answer for me. National chain submitted a ticket with the branch I was using in HOPES that they wouldn’t charge me if I returned the car to the airport the next day. Apparently the national brand has no way of contacting branch managers in instances like this and they also don’t have authority to waive fees on behalf of stores using their name. The entire experience was extremely inconvenient. Luckily I didn’t miss a flight because of it but as a young female renting a car alone, I did NOT appreciate sitting in a car in a bad part of town (bad enough for them to blame no drop offs on security issues) for 90 minutes. It has been 2 days since Sunday and I still have not received a call regarding my experience, though I’ve left multiple messages. I’ve had great experiences with Enterprise in the past but the lack of competence I experienced from the team this past weekend will cause me to take my business elsewhere going forward. I know mistakes happen but a large chain should have a much better internal communication system and plan for things like this. Very disappointing.

2.0 Poor

Anonymous, Apr 2021

Pros:

It was ugly and stressful experience. Everything could and should be better.

Cons:

Everything

Dollar

6.7

Okay

Cleanliness

7.5

Comfort

7.4

Pick-up/Drop-off

6.6

Value for money

6.6

One location in University Square

Show locations

fromC$ 44/day

Locations in University Square (Tampa)

1102 A East Fowler Ave

+1 813 910 1132

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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Thrifty

6.6

Okay

Cheapest deal

Most popular

Cleanliness

7.0

Comfort

7.3

Pick-up/Drop-off

6.5

Value for money

6.5

One location in University Square

Show locations

fromC$ 43/day

Locations in University Square (Tampa)

1102 East Fowler Avenue

+1 813 910 1132

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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Hertz

6.1

Okay

Read 27 reviews

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.1

2 locations in University Square

Show locations

fromC$ 56/day

Locations in University Square (Tampa)

1102 A East Fowler Ave

+1 813 910 1132

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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11608 N Florida Avenue

+1 813 931 2631

Monday	10:00 - 19:00
Tuesday	10:00 - 19:00
Wednesday	10:00 - 19:00
Thursday	10:00 - 19:00
Friday	10:00 - 19:00
Saturday	10:00 - 19:00

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Reviews

2.0 Poor

Katia, Dec 2021

There are not reliable and lack flexibilities. The arrival of my plane was postponed with 3 hours. I called the office to inform them of the changes and they said that they are sorry but the office will be closed at that time and I can not pick up the car. They close the office at 12 and I arrive at 2 pm.

8.0 Very good

Anonymous, Apr 2021

Pros:

Changing drop off was easy

Cons:

Inventory on site could have been accurate

8.0 Very good

Anonymous, Jan 2021

Cons:

Overall it was a good experience.

9.6 Wonderful

Anonymous, Feb 2020

Pros:

Could not have been easier. Check-in agents were great.

2.0 Poor

Anonymous, Aug 2023

Supplier choice

nothing was explained to me , i waited an hour to get my car we did not walk around the car i had no clue how to work this car , there were strachs on the car , and they didnt tell me the drop off was worse , you just drop off the car and there is no one to help us , you just leave the keys in the car so in personal

4.0 Mediocre

Julie, Apr 2023

Minivan

There was a mix up on the drop off of the car. We had selected same drop off when making our reservation. We were told only because we asked that it had to be dropped off at a different location! We could not rebook or change it at the airport - instead we were told to call a 1-800 number which I did and after getting transferred around, was told I had to call the location where we were suppose to drop it off at. I did that. They told me they couldn’t do anything about it and that they didn’t think it would be a problem for us to take it back to the airport - but they couldn’t promise we wouldn’t be charged extra fees! So then I tried calling the airport - several times and they never once answered the phone! We ended up having to drop the car off in the city and getting a ride to the airport. Very disappointing and frustrating that I talked to no less than 4 people - none of which could help.

Budget

6.0

Okay

Read 45 reviews

Best rated

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

6.0

One location in University Square

Show locations

fromC$ 77/day

Locations in University Square (Tampa)

10902 N Florida Ave

+1 813 979 6919

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Reviews

4.0 Mediocre

Anonymous, Oct 2024

Pick-up truck

The truck was nice. Newer. Good features. The issues were on drop off and pickup. Had undocumented damage on pickup. Thankfully I noticed it and brought the attendant out. Also the truck only had a quarter tank on pickup which wasn't the end of the world but trying to get it returned at a quarter tank... Other issue was corporate charging me an extra day not knowing if the vehicle was returned on time or not. Which it was. The office was closed due to the hurricane.

2.0 Poor

Anonymous, Mar 2024

Full-size

Terrible. I had to take an Uber to get three and they told me they gave my rental away because of the demand in town from a Billy Joel concert. I had to pay for an Uber back to my hotel and lost $80 paying for Uber to get there and back.

2.0 Poor

Anonymous, Nov 2023

Pick-up truck

A vehical that had been recently serviced would have been nice. The remote trunk opener would have been nice, had it worked.

2.0 Poor

Anonymous, Oct 2023

Full-size

I arrived to pick up the car at the scheduled pick up time. I was told no cars available. I would have to sit and wait until a car was returned. I canceled the reservation and left.

2.0 Poor

Anonymous, Apr 2023

Convertible

Flight was delayed and while I was in-air with no internet, “my” car was given away, everything else booked and I was left stranded! The airport location staff wouldn’t/couldn’t even make recommendations for another rental location in town. Terrible experience - will never use again.

2.0 Poor

Anonymous, Oct 2022

When I got to TPA the line at Budget was 50+ people. There was one person behind the counter and there were no cars to send out. I cancelled my reservation and went to Alamo instead.

Avis

5.7

Fair

Read 7 reviews

Cleanliness

6.7

Comfort

6.9

Pick-up/Drop-off

5.8

Value for money

6.0

One location in University Square

Show locations

fromC$ 60/day

Locations in University Square (Tampa)

10902 N Florida Ave

+1 813 910 4127

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Filters

Reviews

10.0 Wonderful

Anonymous, Apr 2024

Intermediate

We had to rent the car at the very last minute because we couldn't pick up our rental with Enterprise due to a computer glitch that wouldn't accept credit cards. The price was the same, we got a Volvo which we've never had during a rental. The car was beautiful, felt very safe and we were able to pick it up QUICKLY

6.0 Okay

Anonymous, Apr 2021

Pros:

Staff was good the wait was very long

Cons:

Price way too high!

2.0 Poor

Anonymous, Mar 2023

Minivan

We had booked a van online at Tampa international airport and when we got there we were told we didn’t but they said u must have been re-routed to a Avis agent half hour north of airport- this was terrible- then we were told we could not return it at Tampa and had to bring it back the agent or we would be charged - terrible - we should be partially compensated for out trouble Darren

2.0 Poor

Jan, Dec 2022

Pickup was slow as all car keys seem to be thrown in one big drawer, with no organization. I inquired about the delay and was told there are a lot of cars in their compound. My car with filthy inside and out. The bugs on the windshield seem to have been there for weeks. I asked about car cleanliness and was told it was clean yesterday. I said NOT today. I was told it would be 45 minutes before someone could clean it. I took it filthy instead. The windshield washer had no fluid. Drop off was quick and easy.

2.0 Poor

Arthur, Mar 2022

Radio didn’t work, screen flashed on and off. Avis was too hard to get ahold of to file complaint. Gave up on phone after 40 minutes of hold 2x’s.

2.0 Poor

Anonymous, Feb 2022

Fake fuel charges of $120 added to the total! The vehicle was returned with full tank of fuel. They ask for a receipt of gas purchase, instead of checking the gauge in the car! Rip off, scam.

1419 travellers who rented a car in University Square gave the car agency they used an average rating of 6.4

Average daily price per month

Rental car prices as pick-up date approaches

If you’re looking to save money and don’t mind renting a car in another neighborhood in Tampa, look for deals in Downtown, where daily prices are around C$ 29/day, or Historic Ybor (average of C$ 39/day).

Are car rentals cheaper in other Tampa neighborhoods?
Yes. Based on our information, GREENMOTION in Drew Park is the cheapest car rental location in Tampa. It is located at 4502 W Dr Mlk Blvld.
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