Reviews for Avis in Tampa
- All reviews 100%
11 Oct 2017
Pros: How has it was to drop the car off.
Cons: I am not usually a complainer, but the car was so saturated with a cigarette scent we had to leave the car windows open at all times. also, the car had several cigarette burns. Honestly, it was overall an unpleasant experience.
26 Sep 2017
WORST PICKUP EXPERIENCE OF MY LIFE
Cons: Upon landing at Tampa int airport at 515am, I went directly across to the rental building. With 4 people in front of me, I knew I'd be waiting a few minutes. 2 AND A HALF HOURS LATER I was finally helped by the sole employee working. Not only was this woman working with no help, she was the slowest moving human I've ever seen. My check in experience was almost 30 minutes long. Most of this time was watching her try to find the keys to my car in a box of probably 50 car keys. When she couldn't find it, she gave me a car I specifically told her I didn't want. Then continued on with the process. At 755am I finally got up to the car only to discover my internal fear was correct, our child's stroller didn't fit in the trunk, which was why I didn't want a corolla. There was no apology for any inconvenience of my time AT ALL. This woman needs to find anot her job immediately where it is appropriate to work so slowly. I WILL NEVER rent with avis/budget again.
19 Sep 2017
Okay but they try too hard to up sell you add-ons.
Pros: Easy process from acquiring the keys to dropping off the car.
Cons: Pre-charging customers for fuel. I never had to pay for fuel ahead of time when I denied pre-fueling. I always opt-in to refuel the gas myself. Although I got reimbursed it was additional time I had to take out of my time to get a refund.
11 Aug 2017
Pros: Fast easy service.
Cons: Vehicle had no washer fluid and was begging for an oil change on the dash before i brought it back. Besides these things, the vehicle performed flawlessly.