Book Ace car rentals in Tampa

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Reviews for Ace in Tampa

  • All reviews 100%
6.7/10 Good
Based on 92 reviews
  • 6.3
  • 6.5
  • 5.6
  • 6.4

Recent reviews

Most recent
    10.0 Excellent
    Compact
    1 Jul 2017
    Fabulous experience
    Pros: The staff was very nice and even gave suggestions on how to save with them more in the future
    Cons: N/A
    4.0 Mediocre
    Economy
    27 Jun 2017
    Pros: Fast service at the car rental office and fast shuttle to and from the airport
    Cons: Car had gum in one of the back seats. When we called to tell the staff about it, they said they didn't care. Pretty gross! Made the car smell bad!
    6.8 Good
    Compact
    28 May 2017
    Hidden fees everywhere.
    Pros: Car was very clean.
    Cons: Hidden fees everywhere. A fee for dropping the car off, fee for gas, fee for FL interstate tolls. The price ended up being almost double what I'd been told by Kayak it would be.
    5.6 Okay
    Intermediate
    24 May 2017
    You get what you pay for
    Pros: On the phone the staff was very helpful and courteous. The price was cheaper than most and it was close to the airport with a shuttle waiting as soon as I called. .. but that is it.. If I choose them again, I will know what to expect! - you get what you pay for.
    Cons: DETAILS! The car I received was not "intermediate" it was very much an economy car, that sounded terrible every time I started it up. Our plane arrived an hour later then scheduled, the desk staff was nice when I called, but then rushed through the process seemingly annoyed- she warned us about an additional fine I would have to pay if tolls were charged to them, I asked the cost of the toll of the Skyway, she didn't know nor tried to find out, but then tried to sell us a toll tag for $12, which would still have to be linked AND loaded from a credit card. (BTW-The toll was $1.25). When returning the car, we entered the address that was written across the top of our rental agreement, only to discover that it was the corporate office, so we had to call to get the drop off address as it wasn't indicated on the agreement, luckily it was only 5 minutes away. I dropped it off 2 hours earlier than I scheduled, but then I received a voicemail when I arrived home asking when I was dropping off the car because it was past the time I indicated. They had not bothered to enter it in when I handed them the keys at the front desk, nor look out their front door as it was parked right in front of the office. When I called back they said they "found" the car and that there were no additional charges. No apologies, just an excuse that sometimes they forget to "close" the account. The shuttle driver also didn't bother to use a seat belt so it was dinging the whole ride to the airport.

Where can I find Ace car rentals in Tampa?

5002 West Cypress Street, Ace car rentals

Address

5002 West Cypress Street

Phone

+1 813 636 8999
Ace