Book Ace car rentals in Tampa

Reviews for Ace in Tampa

Recent reviews

Traveler rating

Wonderful

6

Very good

4

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

14

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get the carcustomer service

car availableeven though

car was cleanshuttle from the airport

2.0

Hands down one of the worst customer service in person pick ups, ever, the guys coffee and hi lk sipping it was more important than all else. Rep kept repeating himself like people are stupid. Was not there to help at all.Reviewed 10 Sep. 2023

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4.0

Car was ok, people working for ace needs to be trained on how to treat costumers, they are very rude and so unprofessional , at he kiosk at the airport they were almost forcing me to upgrade my rental and trying to get me to buy some other unnecessary stuff, it was so unprofessional, I don’t know if I’ll rent a car from this place again.Reviewed 6 Sep. 2023

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2.0

The location was closed at the time of my arrival. I was not able to get a car, even though I had a reservation. I had to go get a car without a reservation from a different company.Reviewed 6 Sep. 2023

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2.0

This is without question the worst rental car company. I showed up to pick up the vehicle and was asked for a copy of my utility bill. For the last 20 years I’ve flown 100k miles a year and rent cars frequently. Never in that time have I been asked for a utility bill as a requirement to rent a vehicle. To make matters worse, the guy at the desk couldn’t care less, took a personal call while I was talking to him, ignored my questions and then refused to work with me outright canceling the reservation and leaving me stranded.Reviewed 4 Aug. 2023

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2.0

Nothing about ACEReviewed 22 Jun. 2023

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2.0

Not a thing was goodReviewed 19 Jun. 2023

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10.0

The representative was very helpful band friendlyReviewed 14 May 2023

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8.0

Staff, car and sign up was easy, as always a lower cost would be great but overall was a great experienceReviewed 30 Apr. 2023

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6.0

Car was better than expected. Service agent at the beginning was the worst part of the experience. No issues… more direction with instructions for drop off would have been nice. Overall not a bad experience and for the price I would definitely use them again.Reviewed 13 Mar. 2023

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4.0

Long wait to get vehicle… not a long line but a long wait once all my details were entered in their system and they then need to wait for a car to be assigned. Then, when we got to the pickup area they couldn’t find the actual car…Reviewed 13 Mar. 2023

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8.0

Price was good and car was what we needed. They do try to upsell you a bit at the check in counter . Offer a more expensive car, offer insurance which you don’t need if you have an auto policy, offer to sell you a tank of gas rather than refilling yourself. Just say no to all of it.Reviewed 10 Mar. 2023

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2.0

My flight was delayed from Eugene to Denver so I missed my connecting flight which made me late getting to Tampa. When I got to Ace to pickup my car I was told they gave my economy car to someone else. I was not instructed when reserving the car that I needed to call if my plane was delayed otherwise I would have. I also overheard the agent tell someone else they overbooked themselves. She wasn't very sympathetic with my situation. Then I was told they could give me a Toyota RAV but when I went to pickup my vehicle they tried to give me a large minivan. This was not acceptable so I advised the man helping me to please find me another car. I was then given a Nissan Kicks. On top of all this I was charged an extra 10 bucks a day plus tax for the rental fees. I was expecting to pay roughly $465 but ended up paying $610. I am not confident to use ACE in the future.Reviewed 5 Mar. 2023

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• How much does it cost to rent a car from Ace in Tampa?

  On average a rental car from Ace in Tampa costs C$ 46 per day.

• What is the most popular rental car from Ace in Tampa?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked rental car type from Ace in Tampa.

• How many car rental locations does Ace have in Tampa?

  Ace has 1 rental location in Tampa. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Tampa airport (TPA)?

  No (According to our data)