Never booking with them again
On a cross country road trip with my kids. I booked around me and it ended up being an hour in the other direction. They would not move is to a closer hotel or refund.
Very shady people hanging outside smoking and drinking. Called the front desks twice and no one did anything. The door lock would not work and the safety latch was broken off. The Ac was not blowing cold air and was very loud. The beds were unconfertalbe and the pillows where the smallest work out things ever. The tv only got 2 channels one was a local advertising and the other was not clear
Comfortable room, bottom floor. Heat was ON when we got in...thank you!!! Temperature outside= -5.... The room was clean, bathroom was clean, it was quiet all night.
Room was very nice,clean and neat. Employee was very nice at check-in,fixing a mistake I had made with booking
Breakfast leaves a lot to be desired,not much choice and very unimaginative. Could use more protein choices
nice enough but. ....spider bites!
Everything was clean looking and comfortable. Staff was friendly. However, I got several bad spider bites on my arms, neck and face that are now very itchy and swollen. Bed closer to window, room 220. I didn't tell the front desk in the morning, but thought I'd share after the review request email.
Spider bites, itch and swollen
Welcome to the 100 percent Non-Smoking Days Inn and Suites of Utica. We are conveniently located in the foothills of the Adirondacks, just a few minutes off I-90 at exit 31. We offer 58 well appointed guest rooms and feature a variety of complimentary amenities including WiFi throughout the property, cable TV with HBO, in room coffee maker and hair dryer. After a restful night of sleep, you can look forward to starting your day with a complimentary Daybreak Breakfast, a copy of USA Today Mon - Fri and a workout in our Fitness Center. Business Travelers will find themselves just five minutes from a variety of government offices while guests visiting students will be close to Utica College, SUNY IT, Hamilton College, Colgate College and Mohawk Valley Community College. Our hotel provides easy access to explore key area attractions, such as the Cooperstown Baseball Hall of Fame, Turning Stone Casino, Unadilla Valley Sports and Adirondack State Park, to name a few. We are located in proximity to many annual local events such as the Boilermaker Road Race, Irish Festival, Bouckville Antique Show and the Enchanted Forest Winter Safari. Credit card required at the time of check in, No Gift Cards. No Pets Allowed. Free Parking- No Tractor trailer. Our friendly and courteous staff are looking forward to serving you.
Based on 544 reviews
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