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|"Very friendly and helpful staff."||(in 48 reviews)|
|"Perfect location, cozy room, kind staff."||(in 62 reviews)|
|"Easy access, friendly staff, great location"||(in 4 reviews)|
|"bad room and not clean"||(in 36 reviews)|
|"No water boiler, no coffee maker."||(in 7 reviews)|
|"This is NOT a 4* hotel!"||(in 15 reviews)|
the person serving breakfast was covering the front desk. she was the best thing that happened for this hotel. she was very sweet and very helpful.
safe on a removable shelf mot bolted anywhere. need more lights in the room no hair conditioner in the shiwer not even one usb port, need to invest in the 21 century. no front desk service, called after midnight to get a wake call, no one picked up. my friend did not have a pillow and a quilt on his bed. outside door does not lock. anyone can walk in on you no way this place is 4 stars. i have to say that the front desk girl in the morning was extremely nice and helpful.
Excellent location and nice staff, good breakfast
Free internet. Reasonable location. Large room.
Bed not that comfortable - foam mattress. Very thin pillow and only one. Shower attachment did not stay in place. Had to hold it to shower.
There is no sound insulation, so it's hard to sleep. Train is passing in front of the hotel, so you can feel trembles on the second floor.
When we arrived, there wasn't free room. Staff had offered an appartment for us to 1 night for the same prise as small room.
I was hoping for better location in Vienna. We arrived at 8 a.m. There wasn't early check-in, althought it would be possible.
The staff at the front desk were always helpful and pleasant. We booked and paid for a courtyard facing room because we had read the reviews. When we arrived, they only had street facing rooms. Very noisy with the trams directly below. The gentleman at the desk tried to up grade us to a larger room, but it was also on the street. They lowered our rate and gave us free parking, but we would have preferred a good night sleep.
This might be a 4 star hotel in Vienna, but not in any of the other cities we've stayed in. It was a bit dated and starkly furnished. Bathroom could have used a little more cleaning.
Excellent location. Very comfortable.
easy access to the city center
The staff were very helpful. Always available and eager to help.
the hotel was near citycenter and there was a garage to our car
the noise from the street was a littlebit to much when the window was open
Price , breafast, really nice and helpful staff.
No air condition
Located in Vienna (Josefstadt), Hotel Pension Excellence is within a 15-minute walk of Rathaus and University of Vienna. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 1,420 reviews
Policies vary by room type and provider.
Hotel Pension Excellence is located at Alser Strasse 21 in Josefstadt, 1.5 km from the centre of Vienna. Burgtheater is the closest landmark to Hotel Pension Excellence.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Pension Excellence.
Yes, Hotel Pension Excellence offers free Wi-Fi.
No, Hotel Pension Excellence does not offer free parking.
No, Hotel Pension Excellence does not offer free airport shuttle service.
Hotel Pension Excellence is 19.2 km from Vienna Intl. Hotel Pension Excellence is 63.7 km from Bratislava Ivanka.
No, pets are not allowed at Hotel Pension Excellence.
No, Hotel Pension Excellence does not have a pool on-site.