The staff was amazing and I really appreciated the complimentary upgrade to a suite. My room was clean, spacious, and comfortable. I will definitely return to the Crbystal Lodge in the future!
4 stars
Crystal Lodge
Photos of Crystal Lodge
Overview
Crystal Lodge Suites offers guests an unbeatable location in the center of Whistler Village. The location of the hotel allows guests to be just minutes away from memorable experiences to make an unforgettable vacation. The hotel is located in an area that offers over 8,100 acres of skiing access, the occasional bear sighting, kayaking opportunities, hiking, biking, and golf access, or the ability for guests to relax at the pool, lake, or spa. This hotel offers you all of these delightful experiences and so much more.
The hotel offers a wide selection and variety of hotel rooms and suites, along with shops, restaurants, and amenities that will suit any guest's needs. Guests staying at the hotel are just steps away from Whistler and Blackcomb gondolas. Meanwhile, the Crystal offers the most retail shops and restaurants attached to the hotel in all of Whistler. From delicious coffee to delicious beers, this hotel provides guests with all of the beverage options they need to enjoy an exciting stay in Whistler. Guests are able to enjoy a discount at all of the Crystal retail shops due to the hotel's Crystal Advantage program.
In addition to all of these benefits, guests can enjoy a dip in the heated outdoor pool and hot tub to wash away the aches of a long day. Meanwhile, guests can unwind in the sauna to recover from a day spent on the cold, snowy mountains. Complimentary wireless internet and heated underground parking are also available for guests to use.
Latest deals for Crystal Lodge
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Crystal Lodge
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business centre
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Things to do
- Beauty salon
- Ice skating
- Horse riding
- Gift shop
- Eco tourism
- Bicycle rental
- Game room
Services and conveniences
- ATM on-site
- Business centre
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Refrigerator
- Kitchen/Kitchenette
- Coffee machine
- Microwave
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Hypoallergenic
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Coffee shop
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
- Heating
Pool and spa
- Sauna
- Heated pool
- Hot tub
Laundry
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Bathrobe
Workspace
- Desk
General
- Storage available
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Crystal Lodge
8.5
Very good
1661 verified ratings
Wonderful
904
Very good
368
Good
229
Okay
66
Fair
49
Mediocre
19
Poor
26
Summary of reviews
Guests say
Guests overall appreciated the hotel's great location, noting its proximity to shopping and attractions. Cleanliness was frequently mentioned positively, with many guests describing their rooms as spotless. However, there were complaints regarding the service, particularly about maintenance delays and staff accommodating issues. Several reviews mentioned the small room sizes and the inconvenience of amenities like parking fees and breakfast options.AI-generated from customer reviews
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8.6 out of 10
1100 reviews
8.7 out of 10
34 reviews
8.8 out of 10
12 reviews
8.8 out of 10
7 reviews
All reviews
Loved the location, amenities, and friendly staff. We stayed at Weatin previously but wanted more space with the grandparents. Crystal is perfect and we had a wonderful time. Kids loved the game room and prefer Crystal.
Pros (+) The front office Shantel (or Chantel) was fabulously helpful. She went above and beyond to help coordinate a last minute child seat for our bear safari. Totally surprised us. We thought Canadians are super polite + helpful, and she was off that scale for us.
Pros (+) Close to everything. Friendly staff
Cons (-) Small room, needed to be updated. Very noisy at night (from both the hallway and the street.
Pros (+) Right in the village and walking distance to everything. Exits everywhere so you don't have to walk around buildings.
Cons (-) Expensive, especially for shoulder season. Facilities were mediocre and seemed to be installed just so they could tick the boxes. Room was great but since the hotel is a little older some stuff is in need of repairs.
Pros (+) We went on our 1 year anniversary, and the staff went out of their way to make us feel welcome. They gave us a complimentary bottle of Champagne, delivered by the manager on our first night there. Looks like each room had their own balcony, which was a fun experience to be able to walk out each morning and breath the fresh mountain air. When we asked for recommendations, they were happy to help an...
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Pros (+) Location
Cons (-) noisey room
Location
4154 Village Green, Whistler, BC V8E 1H1
What's nearby
- Whistler Mountain Bike Park154 m
- Whistler Village Gondola177 m
- Blackcomb Excalibur Gondola224 m
- Whistler Golf Club287 m
- Whistler Medals Plaza0.6 km
- Whistler Blackcomb0.6 km
- Whistler Marketplace0.6 km
- Squamish Lil'wat Cultural Centre0.9 km
- Whistler Sliding Centre1.2 km
- Nita Lake3.2 km
- Nicklaus North Golf Course3.2 km
- Creekside Gondola3.2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crystal Lodge
Low season | October |
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High season | March |
Average price (weeknight) | C$ 467 |
Average price (weekend night) | C$ 429 |
When to book a room at Crystal Lodge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
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Distance to downtown | 0.6 km |