Hotel Zermama Zermatt

4 stars
Matterstrasse 23, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
9.0
Wonderful
based on 753 reviews
753 reviews
Thu 18/12
-
Fri 19/12
1 room, 2 guests
Deals from
C$ 304
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 304
Double room
C$ 426
Classic room
C$ 620
22 more Hotel Zermama Zermatt deals
22 more Hotel Zermama Zermatt deals
Photos of Hotel Zermama Zermatt
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Art Deco hotel with a coffee shop and a restaurant This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
9.0
Wonderful rating
Based on 753 verified guest reviews

Latest deals for Hotel Zermama Zermatt

Thu 18/12
Fri 19/12
Standard Room
bed type unknown
C$ 304
nightly with fees
Deluxe room
bed type unknown
C$ 1,040
nightly with fees
bed type unknown
C$ 1,658
nightly with fees
bed type unknown
C$ 1,862
nightly with fees
Classic room
bed type unknown
C$ 620
nightly with fees
2 twin beds
C$ 652
nightly with fees
bed type unknown
C$ 719
nightly with fees
Double room
bed type unknown
C$ 426
nightly with fees
bed type unknown
C$ 428
nightly with fees
bed type unknown
C$ 434
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Zermama Zermatt

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Window
  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Mountain view
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Things to do

  • Bicycle rental
  • Golf
  • Cycling
  • Archery
  • Skiing
  • Horse riding
  • Mini-golf
  • Water sport facilities (on site)
  • Hiking
  • Ice skating

Services and conveniences

  • Wake-up service
  • Concierge service
  • Room service
  • Ski equipment rental (on site)
  • Ski pass vendor
  • Tour desk
  • Key card access
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Steam room
  • Private pool
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • First-aid kit
  • Safe

Outdoor

  • Outdoor furniture
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Babysitting or child care
  • Kids meals
  • Baby safety gates

Parking and transportation

  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying

Fitness

  • Tennis

Reviews of Hotel Zermama Zermatt

9.0
Wonderful
753 verified ratings
Wonderful
561
Very good
116
Good
36
Okay
16
Fair
13
Mediocre
4
Poor
7

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and beautiful views, especially of the Matterhorn. However, there were complaints about the service, with some guests feeling neglected or dissatisfied with the reception staff. Overall, the hotel offers a modern and pleasant experience, but improvements in service are needed.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Service3 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Matterstrasse 23, 3920 Zermatt, Valais

What's nearby

  • Zermatt-Matterhorn Ski Resort383 m
  • Zermatt Railway Station0.4 km
  • Matterhorn Museum0.4 km
  • Sunnegga Ski Resort1.6 km
  • Gornerschlucht1.7 km
  • Unter Gabelhorn4.2 km
  • Riffelsee4.4 km
  • Riffelhorn4.5 km
  • Bosentrift4.6 km
  • Schwarzsee4.9 km
  • Gornergrat4.9 km
  • KOSMA5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hotel Zermama Zermatt

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Zermama Zermatt

  • How long should you stay at Hotel Zermama Zermatt? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Zermama Zermatt

  • Where is Hotel Zermama Zermatt located?

    Hotel Zermama Zermatt is located at Matterstrasse 23 in Downtown, 0.2 km from the centre of Zermatt. Zermatt-Matterhorn Ski Resort is the closest landmark to Hotel Zermama Zermatt.

  • When is check-in time and check-out time at Hotel Zermama Zermatt?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Zermama Zermatt.

  • Does Hotel Zermama Zermatt offer free Wi-Fi?

    Yes, Hotel Zermama Zermatt offers free Wi-Fi.

  • How far is Hotel Zermama Zermatt from the airport?

    Hotel Zermama Zermatt is 87.4 km from Milan Malpensa. Hotel Zermama Zermatt is 89.5 km from Lugano.

  • Does Hotel Zermama Zermatt have a pool?

    Yes, Hotel Zermama Zermatt has a pool on-site.

  • How does KAYAK find such great Hotel Zermama Zermatt hotel deals?

    KAYAK scours the web for all room deals available at Hotel Zermama Zermatt in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Zermama Zermatt and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Zermama Zermatt.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
23% cheaperHotel Cheminee8.7 Excellent (1,218 reviews)0.04 kmBar/Lounge, Room service, Free Wi-FiC$ 427+
3-star hotel
Welschen Hotel9.8 Excellent (872 reviews)0.09 kmIndoor pool, Fitness centre, Bar/LoungeC$ 699+
4-star hotel
Hotel National Zermatt9.2 Excellent (755 reviews)0.1 kmIndoor pool, Fitness centre, RestaurantC$ 565+
4-star hotel
The Christiania Mountain & Spa Resort9.5 Excellent (1,207 reviews)0.12 kmIndoor pool, Fitness centre, RestaurantC$ 662+

Cheapest

See cheapest stays in Zermatt
2-star hotel
63% cheaperHotel Cima7.6 Good (1,297 reviews)0.14 kmWi-FiC$ 207+
2-star hotel
56% cheaperMazot Zermatt8.4 Excellent (958 reviews)0.21 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 247+
3-star hotel
51% cheaperHotel City8.9 Excellent (3 reviews)0.15 kmCable or satellite TVC$ 270+
3-star hotel
38% cheaperHotel Parnass9 Excellent (1,109 reviews)0.18 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasC$ 342+

Most recommended

See most recommended stays in Zermatt
3-star hotel
Welschen Hotel9.8 Excellent (872 reviews)0.09 kmIndoor pool, Fitness centre, Bar/LoungeC$ 699+
4-star hotel
Haus Alpine
9.7 Excellent (89 reviews)0.19 kmWi-FiC$ 1,083+
5-star hotel
The Omnia9.6 Excellent (791 reviews)0.2 kmIndoor pool, Fitness centre, RestaurantC$ 1,182+
4-star hotel
The Christiania Mountain & Spa Resort9.5 Excellent (1,207 reviews)0.12 kmIndoor pool, Fitness centre, RestaurantC$ 662+

Good to know

Value for money

Distance to downtown

8.3
0.2 km

Everything you need to know for your stay in Zermatt