Cons (-) small fridge in rooms would have made things more enjoyable
4 stars
Hotel Irma
Photos of Hotel Irma
Overview
Hotel Irma is located in La Madera Beach, situated on a cliff overlooking Zihuatanejo Bay with beautiful ocean views available from most guest rooms and other areas of the hotel. This 4-star property offers 69 guest rooms, offering the choice of standard or sea views. The hotel also features an outdoor terrace with two swimming pools and a bar for guest enjoyment, which overlooks the ocean and provides access to the beach. Playa La Madera is also just minutes from the property and guests can walk to Kioto Plaza, Municipal Market, and the Archaeological Museum of the Great Coast.
Hotel Irma offers limited free parking for guests. Laundry service, medical services, and babysitting are all available for a fee. The hotel also has a spa area with a jacuzzi and relaxation spaces, as well as a gift shop and boutique. Complimentary WiFi is available in public areas and the hotel provides currency exchange and fax and copy services. This beachfront hotel has its own restaurant for guest dining and breakfast is available. The front desk is open 24 hours for reception and other guest needs.
This is a non-smoking property that does not allow pets. Room service is provided during limited hours and the hotel also offers sightseeing services, including tour and ticket assistance. All of the guest rooms feature air conditioning, blackout curtains, premium bedding, cable TV, complimentary bottled water, and a private bathroom with a shower and complimentary designer toiletries. Accessible rooms are not available at this hotel.
Amenities at Hotel Irma
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
General
- Quiet street view
- Sea view
- Telephone
- Mountain view
- Garden view
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Shampoo
Pool and spa
- Spa and wellness centre
- Massage
- Hot tub
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Upper floors accessible by stairs
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
Things to do
- Gift shop
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Laundry
- Laundry facilities
Workspace
- Fax/photocopying
Reviews of Hotel Irma
7.7
Good
448 verified ratings
Wonderful
204
Very good
101
Good
64
Okay
22
Fair
27
Mediocre
14
Poor
16
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many highlighting the beautiful views. However, there were significant complaints regarding the service, particularly from the reception staff, and issues with amenities such as Wi-Fi and room conditions. Overall, while the hotel has its strengths, improvements in service and maintenance are needed for a better experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
206 reviews
8.6 out of 10
4 reviews
7.4 out of 10
4 reviews
All reviews
Pros (+) You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
Cons (-) The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
Pros (+) The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Cons (-) Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts u...
Read more
Pros (+) Location and staff
Cons (-) No elevator.
Location
Calle Adelita, 40880 Zihuatanejo, Guerrero
What's nearby
- La Madera Beach258 m
- Museo Arqueológico de la Costa Grande0.6 km
- Principal Beach0.7 km
- Fisherman's Walk0.8 km
- Playa la Ropa0.9 km
- Contramar Beach1.5 km
- King's Reef1.8 km
- Playa Las Gatas1.8 km
- Riscal Beach4 km
- Larga Beach5.9 km
- Delfiniti de México6.8 km
- Isla Ixtapa12.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Irma
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | C$ 162 |
Average price (weekend night) | C$ 180 |
When to book a room at Hotel Irma
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Irma
FAQs when booking at Hotel Irma
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in ZihuatanejoGood to know
Value for money | 7.3 |
|---|---|
Distance to downtown | 0.6 km |
Nearest Airport | Ixtapa-Zihuatanejo Intl |
Distance to airport | 10.3 km |